User Guide
Troubleshooting Your Print System 133
Novell Distributed Print Services Administration Guide
103-000137-001
August 31, 2001
Novell Confidential
Manual 99a38 July 17, 2001
H1. Check the printer's spooling configuration
Make sure the printer is configured to service the queue you are expecting the
job to go to. See “Setting Print Job Spooling” on page 85 for more
information.
H2. Reconfigure spooling for this printer
The spooling configuration specifies a different queue than the one you want
this printer to service. See “Setting Print Job Spooling” on page 85 for
information on how to configure job spooling.
H3. Check the job list for the queue
Make sure the job is actually getting to the queue.
H4. Make sure the job is being redirected to the queue properly
Many applications are not designed for network printing. CAPTURE is a
command line utility that configures print job redirection from applications
not designed for NetWare print services.