User Guide
112 ConsoleOne User Guide
ConsoleOne User Guide
104-001316-001
August 29, 2001
Novell Confidential
Manual 99a38 July 17, 2001
ConsoleOne Malfunctions or Won’t Start
Possible Cause Solution
You are starting ConsoleOne
on a Windows computer that
doesn’t have the required drive
mapping or Novell client
software.
Make sure you have the system requirements and drive mappings
specified for “Windows” on page 18.
You are starting ConsoleOne
on a NetWare
®
server that
doesn’t have NJCL 2 installed
properly.
Remove the \NJCLV2 folder from SYS:JAVA on your server and
reinstall ConsoleOne. This installs a new copy of NJCL 2 on your server
so that ConsoleOne will work.
You are starting ConsoleOne
on a Linux or Solaris computer
that doesn’t have the correct
Java runtime environment
(JRE).
If you chose not to install the JRE during installation of ConsoleOne and
your existing JRE is not the one noted in “System Requirements for
Linux” on page 23 or “System Requirements for Solaris” on page 25, you
might want to add the bundled JRE to your ConsoleOne installation
(type c1-install -c jre at the system prompt). If you are sure you
want to run with a different JRE, then set the JRE_HOME or
C1_JRE_HOME environment variable to the location of that JRE.
ConsoleOne determines which JRE to use as follows:
If C1_JRE_HOME is specified, that JRE is used.
If the JRE bundled with ConsoleOne is installed, that JRE is used.
If JRE_HOME is specified, that JRE is used.
Otherwise, ConsoleOne displays an error message and quits.
You are starting ConsoleOne
remotely through an X terminal
session on a computer that
doesn’t have an X windowing
subsystem.
If ConsoleOne is installed on a Linux or Solaris computer and you are
trying to run it remotely through an X terminal session, the computer
where you are running the terminal session must have an X windowing
subsystem installed or it won’t work. The X terminal session must be
configured to permit transmissions from the remote host and to use the
local X windowing subsystem for display.