User Guide

Troubleshooting 113
ConsoleOne User Guide
104-001316-001
August 29, 2001
Novell Confidential
Manual 99a38 July 17, 2001
Performance Is Sluggish
I Need a Completely Local Installation
Can’t Find the eDirectory Tree That I Want to Log In To
Newly Created User Can’t Log In
Possible Cause Solution
This is often due to insufficient RAM.
Under tight memory conditions,
ConsoleOne might gradually slow down.
Make sure ConsoleOne is running on the system configuration
recommended in “Installing and Starting ConsoleOne” on
page 18. Adding more RAM is the biggest performance
booster, especially if you are generating reports. If
ConsoleOne has been running for a long time, you might want
to restart it.
Possible Cause Solution
The larger product that installed ConsoleOne
might not provide the option to install
ConsoleOne locally on your hard disk.
See “Installing and Starting ConsoleOne” on page 18.
Make sure to choose a local drive during the installation
procedure.
Possible Cause Solution
The server that you are
viewing the network through
can’t see all the trees.
If you are running ConsoleOne on Windows, set a different server as your
primary server in NetWare Connections (see the red N on the Windows
taskbar). Then redisplay the list of trees in ConsoleOne.
Possible Cause Solution
If you cancelled the Set Password dialog box when
creating the User object, an object-key pair
(eDirectory
TM
password) wasn't created for the user
account.
Go to the Password Restrictions property page of
the User object and click Change Password to
create an object-key pair (eDirectory password).