User Guide

Troubleshooting Server Problems 67
NetWare Remote Manager Administration Guide
103-000144-001
August 30, 2001
Novell Confidential
Manual 99a38 July 17, 2001
Seeing Who Is Using a File
When you receive a message that a file has been locked, you can find out who
is using that file by doing the following:
1 Under the Manage Server heading, click the Volumes link.
This displays the Volume Management page that shows the volumes and
local server partition information.
2 On the Volume Management page, click the volume name link and
browse to the file.
This displays a list of all the subdirectories and files that are on that
volume.
3 When you have located the file, click the ? icon to the left of the filename.
This displays the information page for this file, which shows the file lock
information by connection. You can then send a message to the user or
clear the connection for the user.
4 Do one of the following:
 To clear the connection, click the Connections link, locate the
connection that has the file open, and then click the Clear Connection
link for that user.
 To send a message to the user, click the username link in the File
Lock Information by Connection table on the information page for
the file, enter a message in the Send Message field, and then click
Send.