User Guide

Troubleshooting the NetWare Server 141
Server Operating System Administration Guide
103-000148-001
August 30, 2001
Novell Confidential
Manual 99a38 July 17, 2001
If you combine directories so that most directories have about 32 files,
and then purge the deleted subdirectories and files, you will free up
memory.
 Calculate how much memory you need and add memory to the server.
 Note the Cache Buffers settings in the Server Memory Statistics.
If the percentage is below 20%, add more memory.
 Remove the recently added name space support.
WARNING: This is a destructive step that destroys all the extended file
information. Before taking this step, try to free up enough memory so that the
volume mounts and you can back up the data.
Have all users log out, and then unload all modules except the server’s
disk drivers. Dismount any mounted volumes.
To remove the name space, load VREPAIR, select Set VRepair Options
and select two options: Write All Directory and FAT Entries Out to Disk
and Remove Name Space Support from the Volume. Then on the volume
that would not mount, run VREPAIR, select Repair a Volume.
Server Displays Memory Error Messages
Typical memory error messages include the following:
 Cache memory allocator out of available memory
 Cache memory allocator out of available memory, size requested was x
bites by NLM_name.
 Short term memory allocator is out of memory
 Cache memory allocator exceeded the minimum cache buffer limit
If any of these conditions exist, use the following steps to find the source of
the problem:
1 Make sure the server is not loading a memory manager or a DOS device
drivers.
Check the AUTOEXE.BAT and CONFIG.SYS files to make sure no
memory managers, such as HIMEM.SYS or EMM386.EXE, are being
loaded, and that there is no DOS=HIGH statement in either file. Make
sure no DOS device drivers are being loaded.
Comment out these statements from CONFIG.SYS or delete
CONFIG.SYS altogether. Comment out these statements from