User Guide

150 Server Operating System Administration Guide
Server Operating System Administration Guide
103-000148-001
August 30, 2001
Novell Confidential
Manual 99a38 July 17, 2001
4
Gather information as explained in “Using a Troubleshooting
Methodology” on page 105. View the STARTUP.NCF and
AUTOEXEC.NCF to determine what software pieces are running. Check
with the software vendors and developers and tell them what steps you
have taken and give them enough information to duplicate the problem.
If the problem still occurs, follow the troubleshooting steps in “Using a
Troubleshooting Methodology” on page 105, search the Novell
Knowledgebase (http://support.novell.com/search/kb_index.jsp), and contact
a Novell Support Provider.
Unable to Communicate with Server, -625 Errors
Communication problems among servers can generate messages such as
Unable to Communicate with Server or messages that a directory partition
operation can’t be completed. If DSTRACE is set to on, -625 errors appear in
the DSTRACE output because the directory cannot be synchronized among
the servers.
Use the following steps to troubleshoot server-to-server communication
problems.
1 Make sure the server is up and can been seen on the network.
If the server is down, restart it.
If the server has abended, troubleshoot the abend. See “Resolving
Abends” on page 116.
2 Make sure the server’s time is synchronized to the network.
To see if server time is synchronized to the network, enter TIME at the
System Console prompt.
If time is not synchronized, troubleshoot the time synchronization
problem. For general information about time synchronization, see
Network Time Management Administration Guide.
3 Make sure the IPX
TM
internal network number of the server unique and
the IP addresses unique. Make sure all replicas have the correct address
for each server.
If all the servers in a replica ring cannot communicate with one of the
servers in the ring, there is probably an address problem.
Make sure all addresses are unique. Make sure all replicas have the
correct address for each server. Load DSREPAIR, select Advanced