User Guide

Troubleshooting the NetWare Server 151
Server Operating System Administration Guide
103-000148-001
August 30, 2001
Novell Confidential
Manual 99a38 July 17, 2001
Options > Replica and Partition Operations > replica > Display Replica
Information.
4 Make sure all replicas have the correct server name.
Incorrect or duplicate server names in directory replicas make it
impossible to communicate with the server. Make sure all replicas have
the correct name for each server. Load DSREPAIR, select Advanced
Options > Replica and Partition Operations > replica > Display Replica
Information.
If names are not correct, contact a Novell Support Provider for assistance
in renaming servers.
5 If the servers share the same cabling system, make sure addresses are
unique for each cable segment.
If addresses are not unique, change addresses as necessary.
6 Make sure all LAN drivers are loaded and protocols are bound. Make sure
all LAN adapters and drivers are the latest versions.
Load and bind LAN drivers, if necessary. If drivers are not the latest
versions, update the drivers. In addition, search the Novell
Knowledgebase (http://support.novell.com/search/kb_index.jsp) for
known problems with specific adapters. Replace adapters if necessary.
7 Make sure the LAN is functioning.
Ping the servers to see if the connection is active. View LAN statistics
using NetWare Remote Manager or MONITOR to make sure packets are
being sent and received. Review statistics such as packets received and
sent, collisions, and retries.
If the LAN connection is malfunctioning, troubleshoot the physical link
between the servers. See “Tips for Resolving General Communication
Problems” on page 156.
8 Make sure the routers have enough memory to handle the increase in
packets.
If your servers have just been upgraded from NetWare 3, some routers
might not have enough memory to buffer the increase in packets from
NetWare 3 to NetWare 4, 5, or 6 servers. Make sure the routers have
enough memory.
9 Remove routing filters.
If the servers are using IPX and the routers are filtering SAP types 004,
26b, and 278 packets, remove the filters.