User Guide

152 Server Operating System Administration Guide
Server Operating System Administration Guide
103-000148-001
August 30, 2001
Novell Confidential
Manual 99a38 July 17, 2001
10
If you are using IPX, reset the server’s internal IPX router.
Use the RESET ROUTER command at the System Console prompt to
reset the server’s internal IPX router. Troubleshoot other routers.
11 Make sure data can transfer over WAN links.
 Are servers separated by 56 KB WAN links?
 If yes, this could be the source of the problem. Consider the
following:
 Is there a guaranteed transfer rate or does the rate decline when
network traffic is heavy? If the rate declines, the link might not
provide the performance you need to maintain consistent
communication.
Are you trying to transfer large files or an entire replica across the link?
You might be able to synchronize replicas across a 56 KB link, but not
transfer an entire replica.
Do the servers have to traverse more than one 56 KB link?
To solve the problem, you might need to provide faster links.
12 Make sure server utilization is not high.
Do the affected servers have utilization at or close to 100%?
If yes, take steps to reduce server utilization. See “High Utilization
Statistics” on page 125.
13 Make sure the eDirectory database is not locked.
If DSREPAIR is running, the eDirectory database will be locked. Other
applications might also lock the database while writing to it.
If the database is locked, wait for DSREPAIR or other modules to finish
using the database or shut down the utility or module.
If the problem still occurs, follow the troubleshooting steps in “Using a
Troubleshooting Methodology” on page 105, search the Novell
Knowledgebase (http://support.novell.com/search/kb_index.jsp), and contact
a Novell Support Provider.