User Guide

Troubleshooting the NetWare Server 157
Server Operating System Administration Guide
103-000148-001
August 30, 2001
Novell Confidential
Manual 99a38 July 17, 2001
 Make sure the server network adapter is seated properly and is
initializing. Then bring down the server, turn off the power, and check the
actual network board settings:
 Make sure all settings agree with the settings used to load the driver.
If you load the driver with an interrupt that conflicts with the board’s
setting, the network board cannot broadcast on the network.
 Make sure the node address on the board is a legal address.
(Addresses 0 and FFFFFFFFFFFF are reserved; do not use them.)
 Make sure that the memory range for the I/O ports and memory
addresses do not overlap. If there are conflicts, reconfigure the
equipment so that no conflicts exist.
 Make sure that adapters do not conflict with other boards, the monitor
board, or ports in the server. Make sure no two pieces of hardware are
using the same I/O port, interrupt, or memory address. Avoid interrupts 2,
9, and 15.
 Make sure the network adapter works correctly; replace it if it doesn’t.
Make sure drivers are the latest versions. Check the lists of certified
products at Novell Solutions Search (http://developer.novell.com/
solutions). In the Hardware Category, select LAN adapters or WAN
adapters to make sure that the adapter works with NetWare. Make sure
that drivers are the latest versions.
 Run VOLUMES at the server console. If volume SYS: is not mounted,
mount it. The server does not broadcast to the network until volume SYS:
is mounted.
 Check workstation addresses and server node numbers.
Each node address on the network should be unique. Sometimes you can
find the problem by turning off all workstations and then turning them
back on one at a time.
 Make sure workstations are using the correct frame type.
 Have a user log in to the network from a workstation. In NetWare Remote
Manager, click the Connections link in the navigation frame.
If the Connections list shows the user’s login name, the server is receiving
and responding to the workstation’s request.
If the workstation receives a Server Cannot Be Found error, make sure the
server and workstation are using the same frame type.