User Guide

Troubleshooting Issues 97
Novell Client for Windows
103-000159-001
December 7, 2001
Novell Confidential
Manual 99a38 July 17, 2001
C Troubleshooting Issues
This appendix provides troubleshooting information for known issues.
HINT: If you do not find a solution to your issue here, check the Readme file that
accompanied the software as well as the Novell
®
Support Connection
®
information
database (http://www.support.novell.com).
Windows 95/98 Issues
The following issues will help you troubleshoot Novell Client
TM
for Windows
95/98. For additional issues, check the Novell Client Readme.
Installation
Drag-and-Drop Operations Do Not Work Immediately after Installation
Drag-and-drop operations between applications on the desktop might not
work immediately after the client is installed and the workstation is rebooted.
To solve this problem, reboot again to ensure proper registration of the
ActiveX* controls included in the client.
NDPS Required on NetWare 5.1
An update to NDPS
®
is required to solve a client hang. Install the
DPRPCNLM.NLM file, dated 22Nov2000 or later. This update is included in
NetWare
®
5.1 Support Pack 3. Refer to TID 10062546.
Update Required on NetWare 4.11 and NetWare 4.2 Servers
NetWare 4.11 and NetWare 4.2 servers require an update on the server prior
to the installation of this Novell Client. The server update information is