User Guide

Troubleshooting 45
Traditional File Services Administration Guide
103-000180-001
August 30, 2001
Novell Confidential
Manual 99a38 July 17, 2001
 Make sure that all server and workstation network boards are seated
properly and that cabling and connections are attached securely.
 Make sure that the terminators on cables have the right ohm rating and are
installed correctly. The IBM* PC Cluster sends a broadcast message
during initialization and then stops processing if the network is not cabled
or terminated properly.
 Check the network boards in all workstations for correct node address
settings.
Resolving Problems When No Volumes Mount
Volume SYS: contains the NetWare system files and the NLM programs.
If volume SYS: does not mount when the server is booted, then the
AUTOEXEC.NCF file does not execute, LAN drivers do not load, and the
volume does not become part of the eDirectory tree.
To diagnose problems when no volumes mount, identify whether the
following conditions exist:
 Volume SYS: is corrupted.
 The hard disk containing volume SYS: has failed.
 The cable or power to the external hard disks has malfunctioned.
To resolve problems when no volumes mount, do the following:
 Repair the volume using the utilities that are appropriate for the volume
type.
 Check the cabling and power to the external hard disks. Replace any
faulty components.
 Replace the hard disk containing volume SYS:.
 Create the partitions and volume SYS:.
 Restore the data from a backup copy.
Resolving Problems When Only Some Volumes Mount
To diagnose problems when only some volumes mount, identify whether the
following conditions exist: