User Guide

106 Storage Management Services Administration Guide
Storage Management Services Administration Guide
103-000134-001
August 29, 2001
Novell Confidential
Manual 99a38 July 17, 2001
Data is corrupted, but no error message was given
Possible Cause: Compressed files were restored to a volume without compression.
Action: See Step 10 on page 64.
You (the network administrator) can't back up a workstation
Possible Cause: The /Password option is set and is denying access to data on the workstation.
Action: See “Setting Rights to Back Up Portions of the eDirectory Tree” on page 26.
Possible Cause: Backup was attempted from two different servers at the same time. One
succeeded and the other one failed.
Action: Check to make sure all necessary backup software is installed loaded.
A backup does not contain all changes
Possible Cause: Differential and incremental backups were combined.
Action: Use one or the other of these types in conjunction with full backups. See
“Backup Types” on page 16.
Changed files are not recognized
Possible Cause: The modify bit was cleared after the last customized backup, so changed files
are not recognized.
Action: See “Backup Types” on page 16.
Unable to find the session log file you want
Possible Cause: It might be in a different directory or you might have deleted it accidentally.
Action: See “Deleting the Log Files” on page 97.
Pressing Insert on a device list does not produce a media list at the server
Possible Cause: No medium has been selected.
Action: Use the Select option at the bottom of the screen.
The Time Form Is Invalid message displays when you try to schedule a delayed
backup
Possible Cause: The date has been entered incorrectly in the time form.
Action: Check that the scheduling has been entered correctly.