Warranty
6
personnel must take precautions to keep sources of fire (for example, barbecue grill and combustible
materials,dryleaves,mulchandtrashawayfromthepolypropylenesiding.
Howtoregisterthe Warranty?
ForallNovikmaterials,itisbettertofilloutaWarrantyregistrationonthewww.novik.comsiteregistration
formorsendtheregistrationbypostwithin60daysfromthedateofinstallation.Pleasereturntheformto
Novik,serviceregistration,160,ruedesGrands‐Lacs,Saint‐Augustin‐de‐Desmaures(Québec)G3A2K1.The
Warranty is valid even if you do not send the Warranty registration form, however, the Warranty
registration confirms the date of purchase of the products and helps Novik to process claims under the
Warranty.Pleasekeepyourproofofpurchaseasitwillberequiredifyouneedtosubmitaclaim.
HowdoyoutransfertheWarranty?
Inthecase where theWarrantyis transferable,you (andsubsequentowners of thebuilding, if applicable)
cantransferthisWarrantypreferablybysendingtoNovikanoticewithinaperiodof60daysfromthedate
ofthetransferofthebuilding.ThenoticemustincludetheWarrantyregistrationnumber,theaddressofthe
building,thename and mailing address (ifdifferent),newowners and the dateof the transfer.Thenotice
must be sent to Novik, Warranty service registration, 160 des Grands‐Lacs, Saint‐Augustin‐de‐Desmaures
(Québec)G3A2K1.Pleasekeepyourproofofpurchaseasitwillberequiredifyouneedtosubmitaclaim.
Conditions of the Warranty after the transfer are described in detail above. After the transfer of the
building,thenewownerassumesyourobligations.
HowtosubmitaWarrantyclaim?
You must send us a written claim within the Warrantyperiod and within a reasonabletime from the date
youdiscoveredthedefect.
To submit a claim, please contact customer service at the number 1‐888‐847‐8057 to receive a claim
submittalformoronourwebsitetothewww.novik.com.
You must send us: the description of the claimed defect and the date that you discovered the defect, the
initialinstallationdate,photosofdefectiveproductsandtheinvoiceofpurchaseoftheproductandforthe
installation.
Youcansendtheapplicationformbyfaxto418878‐6164orbyemailatcustomerservice@novik.comorby
mailtoNovik,160,ruedesGrands‐Lacs,St‐Augustin‐de‐Desmaures(Québec)G3A2K1.
NOVIKwillcontactyouifadditionalevidenceandinformationarenecessarytoprocesstheclaim.Itmaybe
necessarytosendusasampleofthedefectiveproductattheexpenseof the ownerofthebuilding. If the
ownerwishesthatthesamplebereturned,Novikchargesa$25handlingfee.Atitsdiscretion,Novikmay
alsoatitsexpensedelegateoneofitsrepresentativestoinspecton‐siteproducts.