User Guide

2 SafeCom Go Canon
D60707-18 22
2.7.5 Log web page
The Log web page allows enabling, disabling and viewing of logging
information.
Logging should only be enabled if advised to do so as part of a troubleshooting
process.
1. Click Enable to start logging.
2. Click Disable to stop logging (text changes on the button).
When the log file reaches the 512 Kb maximum the log file is overwritten with
new data.
If Upload log to server is enabled the device will upload the log to the server
once an hour. The feature should only be enabled as per instruction by
SafeCom Support. If the device is unable to upload to the server, the device
will keep the log and try to upload again after yet another hour.
Note: The device will always log performance data (network latency,
authentication duration of successful logins, number of Out of order
occurrences and duration, failover and failback between G4 servers, device
reboots, changes in firmware and Go versions).