Dragon speech recognition Enterprise solution Guide Citrix administrator guide ® For:
Copyright 2019 Dragon Professional Group/Dragon Legal Group/Dragon Law Enforcement, v15. This material may not include some last-minute technical changes and/or revisions to the software. Changes are periodically made to the information provided here. Future versions of this material will incorporate these changes.
We strongly urge current owners of Nuance products that include optional system password features to verify that these features are enabled. You can call our support line if you need assistance in setting up passwords correctly or in verifying your existing security settings. Published by Nuance Communications, Inc., Burlington, Massachusetts, USA Visit Nuance Communications, Inc. on the Web at www.nuance.com.
Contents Citrix administrator guide 1 Chapter 1: About this guide 1 Guide overview Audience Additional resources 2 2 3 Documentation 3 Training 4 Support 4 Chapter 2: Introduction About dictation with Virtual Desktop (formerly XenDesktop) and Virtual App (formerly XenApp) Chapter 3: Getting started Before you begin 5 6 7 8 Installation and configuration checklists 8 System requirements 9 Additional considerations Citrix deployment options Chapter 4: Publishing Dragon Publishing Dragon from
Chapter 1: About this guide Guide overview 2 Additional resources 3 1
Dragon Group Citrix Administrator Guide Guide overview The Citrix Administrator Guide provides information about the hardware, software, and network requirements for deploying Dragon Professional Group, Dragon Legal Group, or Dragon Law Enforcement with Virtual App (formerly XenApp) or Virtual Desktop (formerly XenDesktop). This guide uses the term “Dragon” to refer to all Dragon Group products.
Chapter 1: About this guide Additional resources The following resources are available in addition to this guide to help you manage your Dragon installation. Documentation Document Description Location Dragon Release Notes New Dragon features, system requirements, client upgrade instructions, and known issues. Dragon client Help. Do the following: 1. When Dragon is open, click the Help icon ( ) on the DragonBar, and then select Help Topics. 2. Click Get started. 3. Click Dragon release notes.
Dragon Group Citrix Administrator Guide Document Description Location Management Center (NMC) console. Nuance Management Center Help Online Help specific to the Nuance Management Center (NMC) console interface. When the NMC console is open, click the NMC Help button (). Training Nuance provides several Dragon training offerings, like webinars, demos, and Nuance University online training courses. For more information, see the Dragon Support web site.
Chapter 2: Introduction Chapter 2: Introduction About dictation with Virtual Desktop (formerly XenDesktop) and Virtual App (formerly XenApp) 6 5
Dragon Group Citrix Administrator Guide About dictation with Virtual Desktop (formerly XenDesktop) and Virtual App (formerly XenApp) Users initiate the dictation process by launching Dragon remotely from a client computer, and then launching a target application in which to dictate. Your Citrix deployment must be configured correctly to allow Dragon to communicate with the target application.
Chapter 3: Getting started Before you begin Citrix deployment options 8 12 7
Dragon Group Citrix Administrator Guide Before you begin Review the following before you install and configure your Citrix server. Installation and configuration checklists Choose the checklist appropriate for your installation type. Installing Dragon before installing the Citrix Workspace (formerly Citrix Receiver) Choose this checklist if you are installing Dragon first, then the Citrix Workspace (formerly Citrix Receiver). Task Reference Verify that your Citrix server meets the system requirements.
Chapter 3: Getting started Task Reference Publish the Dragon app, or the desktop where you installed Dragon. “Publishing Dragon from a Citrix server” on page 14 System requirements RAM Minimum: 4 GB for all operating systems. Note: If your workstation or server has less than the recommended amount of RAM, Dragon installs but displays a message recommending that you install additional RAM for optimum performance. CPU Minimum: 2.2 GHz Intel® dual core or equivalent AMD processor.
Dragon Group Citrix Administrator Guide Citrix Workspace (formerly Citrix Receiver) l Other l l Citrix Workspace 1808 (or last current release), or Citrix Receiver 4.9 or higher (DMPE US only) Internet Explorer 11 or the current version of Firefox, Chrome, or Edge for online Help Microsoft .NET Framework version 4.5.2 or later Generally, the .NET Framework is preinstalled on Windows 7, 8.1, and 10 computers. If you do not have it installed, you are prompted to install it during Dragon’s installation.
Chapter 3: Getting started work properly with other published applications. Load balancing If you use the Citrix server’s Load Balancing feature, check the configuration of the Load Manager to make sure Dragon runs on the same server as any target applications. To prevent errors, consider disabling automatic load balancing in a multi-server farm.
Dragon Group Citrix Administrator Guide Citrix deployment options You can deploy Dragon with Citrix in one of the following ways. Install Dragon… l l As a published application on Citrix Virtual App (formerly XenApp) server. On a Citrix Virtual Desktop (formerly XenDesktop) server. Users can dictate into… l l Applications located on the same Virtual App (formerly XenApp) server as Dragon. Applications installed on the same published desktop as Dragon.
Chapter 4: Publishing Dragon Publishing Dragon from a Citrix server 14 13
Dragon Group Citrix Administrator Guide Publishing Dragon from a Citrix server You must publish Dragon to allow the Citrix Workspace (formerly Citrix Receiver) to see and display Dragon on your client machines. Deploying Dragon with Virtual Desktop (formerly XenDesktop) If you are deploying Dragon with Virtual Desktop (formerly XenDesktop), do the following: 1. Publish the desktop as you normally would. For more detailed information, see your Citrix documentation. 2.
Chapter 4: Publishing Dragon 10. Return to the main Citrix Studio window and click Delivery Groups in the left-hand navigation panel. 11. Right-click the Delivery Group that contains the machine where Dragon is installed, and then select Add Applications. The Create Application dialog box appears. 12. Click Next. The Applications screen appears. 13. In the Applications list, select your Dragon application, and then click Next. The Summary screen appears. 14. Click Finish.
Chapter 5: Post-installation tasks Configuring your server 17 Configuring clients to use Dragon on the Citrix server 19 16
Dragon Group Citrix Administrator Guide Configuring your server Install the PowerMic Citrix Server & Virtual Desktop Extension To enable the PowerMic, install the PowerMic Citrix Server & Virtual Desktop Extension on the Citrix server. 1. In the Dragoninstallation directory, navigate to Citrix Extension>Citrix Server & Virtual Desktop Extension. 2. Double-click to run PowerMic Citrix Server & Virtual Desktop Extension.exe. 3.
Chapter 5: Post-installation tasks 12. From a command prompt, run the gpupdate /force command to ensure that the policy is correctly applied.
Dragon Group Citrix Administrator Guide Configuring clients to use Dragon on the Citrix server Do the following to prepare your client computers to use Dragon on a Citrix server. Install the Citrix Workspace (formerly Citrix Receiver) software on all clients Whether you are deploying Dragon with Virtual Desktop (formerly XenDesktop) or Virtual App (formerly XenApp), you must install Citrix Workspace (formerly Citrix Receiver) on all clients that need access to the Citrix server.
Chapter 5: Post-installation tasks the default recording device. To change the default recording device, select a microphone from the list and click the Set Default button. 4. Click OK to exit the Sound dialog box. 5. Launch an internet browser and log in to the Citrix server. 6. In the Desktops view, select the desktop where Dragon is installed. Citrix Workspace (Formerly Citrix Receiver) opens. 7. If the Citrix Workspace– Security Warning dialog box appears, click Permit Use. 8.
Dragon Group Citrix Administrator Guide Managing Citrix logging on the client (optional) When you start a Citrix session, the software loads the module.ini file from the root folder of the client machine, which contains a list of the parameters used to select and configure the communications stack modules, including the Dragon Client Update for Citrix utility. To avoid running out of space on the Citrix client, you can disable or redirect Citrix logging. 1. Open the module.ini file in a text editor.
