How to Guide

page 18 | Retractable Awning Installation & Operation Manual
Important Reminders:
1. Always use a natural soap, never detergent.
2. Water should be cold-to-lukewarm.
3. Air dry only; never apply heat.
Cleaning Steps:
1. Brush o loose dirt and debris.
2. Hose fabric down.
3. Mix ½ cup of natural soap and water.
4. Use a soft bristle brush to clean.
5. Allow soap to soak in.
6. Rinse thoroughly.
7. Air dry.
For stubborn stains, mix a ¼ cup chlorine bleach and ¼ cup of natural soap with water. Apply
and let soak for no more than 20 minutes, scrub vigorously with a soft bristle brush then rinse
thoroughly and air dry.
Frame Cleaning:
The frame is composed of powder coated steel and aluminum components with a stainless steel
chain arm-tension system, which is virtually maintenance-free. All the hardware is made of high
quality, corrosion-resistant materials. Over time, dust and dirt will collect on the frame and will
require periodic cleaning to maintain its appearance.
A mild spray cleaner or a water and soft soap mixture may be applied to the frame, hose o
and then wiped clean. In salt water environments, this cleaning method should be performed
monthly to reduce corrosion. Salt water corrosion is not covered by our warranty at any time.
!
IMPORTANT! BEFORE CALLING FOR SERVICE:
If you are experiencing any problems with the installation or operation of
your awning, DO NOT call your retailer! First, try the solutions provided in the
troubleshooting section below or call our Customer Service Support Team where
our factory-trained sta can assist you: 1-800-901-3313
Troubleshooting:
1. The awning has a knocking or cracking noise when operated.
SOLUTION: The awning brackets have not been tightened completely. Be sure the mounting bar
is completely seated in the back of the mounting bracket and tighten the mounting bolt until
the locking lip on the inside of the mounting bracket is drawn down over the mounting bar see
Detail #6 on page 9 .
2. The fabric sags and is not tight.
SOLUTION 1: The fabric can stretch if exposed to rain and water is allowed to pool-up on the
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!
WARNING!
Never use any type of
grill, patio heater or
replace under your
NuShade awning.
Doing so could result
in the fabric
burning or
melting, as
well as serious
personal injury.