nuraloop — User Manual nura model: E00B Power: 5V, 0.2A Wireless frequency band: 2400-2483.5 MHz NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.
Contents NuraLoop safety information Getting started What’s in the box Fitting your NuraLoop Turning your NuraLoop on/off Downloading the Nura app Connecting your NuraLoop with Bluetooth® Swapping between Bluetooth® devices Personalising your NuraLoop Updating your NuraLoop Your NuraLoop nura 2 3 4 5 5 6 6 7 7 8 9 Charging your NuraLoop To connect your USB- A charging cable NuraLoop Cable Replacement Program Checking your NuraLoop’s battery Using your NuraLoop’s TouchDials Making and receiving
NuraLoop safety information nura Read this manual before using the NuraLoop for the first time. Keep this manual handy for future reference. The NuraLoop has been designed and tested for safety and comfort, but please note: exposure to any noise of 85 Decibels (dB) or above (approximately the same volume as a food blender) can cause gradual hearing loss. Due to the clarity and noise cancelling of the NuraLoop, you won’t need to listen to your music as loudly as with many conventional headphones.
nura Getting started Following these steps to set up your NuraLoop the first time you use it — 2 1 3 1 TouchDials 2 Voice call microphone 3 Magnetic Connector NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.
nura What’s in the box Your NuraLoop will come with: 1. NuraLoop 2. Charging cable 3. Analog Cable 4. Travel Case 5. 4 x Multi-Sized silicone ear tips 6. 4 x Replacement Mesh The soft case is in a compartment in the left side of the packaging. The USB-A charging cable and analog cable are located underneath the NuraLoop. Simply pull up the tags to reveal the accessories. NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.
nura Fitting your NuraLoop Put your NuraLoop on 1. Left and Right - Hold the ear tip marked L in your left hand, and the ear tip marked R in your right hand, with the curved ear hooks pointed upwards. 2. Position your NuraLoop - Lift your NuraLoop over your head so that the cable sits at the back of your neck. Place the ear hooks over your ears. Making adjustments to the fit 1 2 1. Adjust your NuraLoop - Insert the ear tips into your ears and rotate back and forth to find the right fit.
nura Auto On/Off Mode In Auto Mode your NuraLoop will automatically turn on when placed in your ears, and automatically turn off one minute after being removed from your ears. How to change between Manual & Auto On/Off Mode? 1. Open the Nura app with your NuraLoop connected via Bluetooth. 2. Then tap on the Menu icon at the top left ( ) 3. Tap on Device Settings > On/Off Control 4. Select which mode you would prefer.
nura 4. Then select which mode you would prefer. Swapping between Bluetooth® devices Your NuraLoop automatically enters discoverable mode for two minutes when you first turn it on so you can easily swap between your devices. You can also turn on discoverable mode at any time: 1. Open the Nura app. 2. Select the Menu > Device Settings > Enter discoverable mode. When your NuraLoop is in discoverable mode, select NuraLoop XXX in the Bluetooth settings of any device you’d like to switch to.
nura Your NuraLoop is now personalised with your unique hearing profile. Updating your NuraLoop In order to access the latest and greatest features for your NuraLoop make sure you update: Your Nura App To update the Nura App, open the App Store (for iOS devices) or Google Play (for Android devices) to check for available updates. Your NuraLoop Every now and then, we’ll add significant improvements to the NuraLoop with a firmware upgrade.
Your NuraLoop nura This section contains everything you need to know about using your NuraLoop. Charging your NuraLoop 1. Connect your NuraLoop to the USB-A charging cable (comes included). 2. Connect the cable to a computer or wall charger. The battery takes approximately two hours to fully charge. The NuraLoop battery provides 16+ hours of wireless use. Ten minutes of charging will give you two hours of wireless listening.
nura Checking the NuraLoop battery While connected to your NuraLoop, you can check the battery indicator in the top-right corner of the Nura app. A voice prompt will announce your battery level when you first turn on your NuraLoop. A voice prompt will also announce ”battery low” when your NuraLoop needs charging. Using the NuraLoop TouchDials The NuraLoop has a TouchDial on each side that you can tap, double tap and dial to perform useful functions.
nura Customise You can customise both the tap, double tap and dial controls in the Nura app: 1. Open the Nura app with your NuraLoop connected via Bluetooth to your device. 2. Tap on the Menu icon at the top left ( ). 3. Tap on Device Settings > Configure Touch Buttons. 4. Choose the Tap and Dial controls you wish to adjust. When using the Analog cable, only the following tap commands are available: enable/disable immersion, enable/disable social mode, volume up, volume down.
nura Connecting cables to your NuraLoop Your NuraLoop comes with an analog cable and a USB-A charging cable. Please note: the NuraLoop analog cable is designed to be worn behind your head. Do not attempt to disconnect the cable that runs between the two ear buds. This cable is not detachable. NuraLoop cables: USB-A charging cable Analog cable Connect a cable: The NuraLoop magnetic connector cables snap into place automatically.
nura Connecting your NuraLoop to other products You can connect your NuraLoop to other products in the following ways: Connection Quality Lossless Audio Bluetooth Near lossless (via Qualcomm® aptX™ HD audio) Voice Calls TouchDial Controls: Immersion, Social Mode, Volume TouchDial Controls: Track Navigation, Play / Pause Music, Call Control Analog • The Analog cable cannot be used when your NuraLoop’s battery is not charged.
nura Computers Mac Connect your NuraLoop via Bluetooth — 1. Disconnect the analog cable/ USB-A charging cable from your NuraLoop. 2. Turn on your NuraLoop. 3. Select the Apple logo from the top left and then System Preferences > Bluetooth. Your NuraLoop will show in the list as ‘Not Connected’. 4. Select ‘Pair’ on NuraLoop XXX. XXX is the NuraLoop unique pairing number. Your NuraLoop should then show as connected. Alternatively, you can connect your NuraLoop to a Mac with the NuraLoop analog cable.
nura Changing the NuraLoop ear tips The NuraLoop comes with four ear tip sizes, S, M, L and XL. Try all the ear tip sizes to find the ones that best fit your ears. You’ll know you have a good seal if the sound around you quietens when you turn on your NuraLoop. To change the NuraLoop ear tips: 1. Gently pull the ear tip to remove. 2. Push the new ear tip onto the NuraLoop. 3. Check the new ear tip is pushed on all the way. Cleaning the NuraLoop Your NuraLoop needs cleaning from time to time.
nura Replacing the NuraLoop mesh If the NuraLoop mesh appears to be clogged you will need to replace the mesh. You will need: • Replacement mesh (comes included) • Tweezers • Water and a mild detergent • Soft, damp cloth To replace your NuraLoop mesh: 1. Remove the ear tips, and wash them with water and a mild detergent. 2. Rinse and dry the ear tips and set aside. 3. Remove the mesh using tweezers. 4. Gently remove any remaining adhesive with the tweezers. 5.
nura The Nura app Read on for everything that you need to know about the Nura app — With the Nura app, you can adjust the level of Immersion, change or add Hearing Profiles, check battery status, enable/disable ANC and Social Mode, and more. 2 3 4 5 1 6 7 10 8 1 Menu 2 Switch profile 3 Add new profile 4 Share profile 5 Battery 6 Change profile 7 Unique hearing profile 8 Personalised mode 9 Immersion 10 Social mode 9 Nura app features Choosing the level of Immersion 1.
nura Adjusting your Active Noise Cancellation (ANC)/ Social Mode Active Noise Cancellation reduces outside noise so you can focus on your music. Social Mode passes outside sound into your NuraLoop so you can hear conversations and your surroundings. You can adjust ANC/ Social Mode via the TouchDials or in-app: TouchDial options Dial You can assign Social Mode to either of the Dial commands through the Nura app. Doing so will allow you to Dial between Social mode and full Active Noise Cancelling.
nura Changing the NuraLoop voice language The NuraLoop voice guides you through personalising your NuraLoop, announces the battery level and identifies connected devices. To change the language: 1. Open the Nura app. 2. Tap on the Menu icon at the top left ( ). 3. Tap on Device Settings > Change voice language. 4. Choose your preferred language. 5. To confirm the change, tap Yes. Please note: it takes approximately 20 minutes for the voice language to change.
Troubleshooting nura If you’re ever having trouble with your NuraLoop, read the following troubleshooting. Resetting your NuraLoop Device Reset 1. Connect your NuraLoop to the USB-A charging cable. 2. Connect the USB-A charging cable to your computer. 3. Unplug the USB-A charging cable from your NuraLoop. Your NuraLoop has now been hard reset. If your issue persists, perform a factory reset. Factory Reset 1. Open the Nura app. 2.
nura • Make sure you’re in a quiet place, sit still and try not to talk during personalisation. • Check you have a stable internet and Bluetooth connection • Check your mobile device and the Nura app have been updated to the latest version. Further troubleshooting 1. ‘Forget’ your NuraLoop from your device’s Bluetooth settings, and pair again. 2. Reset the device you are trying to connect to. 3. Delete and reinstall the Nura app. 4. Reset your NuraLoop. 5. Clean your NuraLoop. 6.
nura Further troubleshooting • Re-start your device and try pairing your NuraLoop with Bluetooth again. • I f you’ve previously paired your NuraLoop with Bluetooth, then remove your NuraLoop from your device’s paired device list and try pairing again. • Reset your NuraLoop. Bluetooth cutting in and out? Bluetooth is designed for short distances, so you might experience some interference from time to time.
nura The NuraLoop uses sensitive microphones to personalise, so movements, outside noises and heavy breathing can affect your hearing profile. If the TouchDials aren’t working correctly 1. Check your NuraLoop TouchDials have been set-up correctly. 2. Reset your NuraLoop. Can’t find what you’re looking for? Try the following: • Check your NuraLoop is charged. • Check your mobile device and the Nura app have been updated to the latest version. • Check your Bluetooth is connected.
Need more help? nura Check our in-depth online help & support site nura.co/support You can also contact us via email and live chat at nura.link/contact Warranty Your NuraLoop is covered by a one-year limited warranty. Find out more at nura.co/returns NuraLoop Manual Copyright © 2020 Nura® Pty. Ltd.
Compliance nura nura ® adheres to the certification requirements for various regions around the world. For a full list of certifications please visit: nura.co/compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
nura 1. L’appareil ne doit pas produire de brouillage; 2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
nura (2)第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信； 經發現有干擾現象時，應立即停用，並改 善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、 科學及醫療用電波輻射性電機設備之干擾。 This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment.
