Third Party Verification Claim
Efficacy and Consumer Benefits Study
The Independent Consumer Benefits Study of nuvoH2O was conducted from 2011-
2012 in conjunction with, but not endorsed by, the Battelle Memorial Institute and
funded by nuvoH2O.
6
Phase I Results
The objective of the first phase was to assess NuvoH
2
O water softeners’ ability to prevent scale, and
to determine the longevity of the appliances and fixtures and resulting energy savings from use of
the NuvoH
2
O Systems. The accelerated life test protocol was developed to mimic household usage
of the instantaneous water heaters and the downstream showerheads and then compare the
performances of units fed with NuvoH
2
O System treated water and those fed directly with the hard
city water supply.
Phase I testing led to the following key observations:
1. Visual assessments showed NuvoH
2
O Systems prevented scale formation in
instantaneous electric water heaters.
2. On average, untreated heaters exhibited more than 50x the scale of NuvoH
2
O-
treated water heaters after 2.2 years simulated use.
3. Longer time to reach steady-state temperature for untreated vs. NuvoH
2
O-
treated water heaters.
Visual Assessment. A visual inspection of the water heaters and showerheads was performed at
end of Phase I as part of the teardown analysis. No scaling was observed on all but one of the
heating elements of the NuvoH
2
O -treated instantaneous electric water heaters which only had
minor visible scaling. On the other hand, all but one of the untreated water heaters showed very
significant scaling (See Figures 3 and 4).
Figure 3. Untreated Element (Left) and Treated Elements (Right)