Troubleshooting Guide

27
Owner’s Manual
TROUBLESHOOTING (Continued)
Problem: Possible Cause(s): Solution(s):
Bake vs.
Roast vs.
Broil
When to use these
three functions.
Use Bake when cooking
items that rise (i.e., cakes
and cookies). Use Roast for
dense foods that are browned
throughout the cooking process.
Use Broil to quickly brown or
crisp a food item.
The Crumb
Tray will not
slide back
into position.
The Crumb Tray is not placed
into the slot correctly.
Something is blocking the
Tray from sliding into position.
Remove the Crumb Tray and
clean away any food items that
may have accumulated in the
back of the Bravo.
White smoke
is coming
out of the
product.
You are cooking greasy
foods. The Baking Pan
contains greasy residue
from previous uses.
When preparing greasy
ingredients in the unit, large
amounts of oil can smoke.
The oil will produce white
smoke. This will not affect
the final cooking effect.
White smoke is caused
by grease heating up
on the wire racks and/or
Crumb Tray.
Clean Cooking Racks and
Crumb Tray regularly between
use.
The LED
screen is
blank.
Unit overheated and has
shut itself down.
No action was taken after
certain stages of cooking
and unit shut down.
Control Panel not
working correctly.
Unplug the Bravo and allow the
unit to completely cool.
Plug back in and see if it is
working. If the LED screen
remains blank, contact
Customer Service at
1-877-689-2838 or email
[e-mail].
The Bravo
is not
heating.
Unit is unplugged. Unit
has overheated. Heating
elements not working.
Make sure the Bravo is plugged
in. Make sure the unit is has
completely cooled. Plug in and
see if unit comes up to correct
temperature. If unit continues to
not heat up, contact Customer
Service at 1-877-689-2838 or
email [e-mail].