Use and Care Manual

22
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE RESOLUTION
Difculty closing lid. Silicone Gasket may not be
placed correctly.
Floater Valve may be blocking
the push rod.
Place the Silicone Gasket
correctly.
Push the Floater Valve to the
correct position.
Difculty opening lid. The Floater Valve may not
be falling down properly.
Pot may be still under
pressure.
Push the Floater Valve
Correctly.
Gas leakage from cooker lid. Some ingredients may
get stuck to the Silicone
Gasket.
Silicone gasket may be
broken.
Clean the Silicone Gasket.
Make sure that the lid is
closed as per instructions
on page 9.
Gas leakage from the
Floater Valve.
Some ingredients may
stick to the Floater Valve’s
sealing circle.
The Floater Valve’s sealing
circle may be broken.
Clean the Anti-Clog Filter.
The Floater Valve’s sealing
circle may need to be
replaced.
Floater Valve does not
raise up.
There may not be enough
ingredients/water to generate
enough pressure.
Gas leakage from lid
or Pressure Release Valve.
Ingredients or water need
to be at minimum level.
Unit may need to be sent
to the manufacturer.
If the unit needs to be replaced or returned to the manufacturer, please contact our
Customer Service Department at:
1-877-689-2838 • Monday - Friday from 7:00 AM to 7:00 PM Central Standard Time.
WARNING
Please immediately cut off circuit and send unit to our Customer
Service Department in case of other problems.
1-877-689-2838 • Monday - Friday from 7:00 AM to 7:00 PM
Central Standard Time.
Contact Customer Service if any of these errors occur
Code
Error
E1 E2 E3 E4
Broken circuit
of sensor
Short circuit
of sensor
Over heat
Signal switch
broken
Troubleshooting Guide