User Manual

TIPS AND TROUBLESHOOTING

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TIPS AND TROUBLESHOOTING

NVIDIA provides an online knowledgebase system with

answers to most common questions available 24x7x365.

You can also use it to submit questions online to our

technical support staff.

Please visit www.nvidia.com/3dvision/support for more

details. Questions may only be submitted in English. 3D

Vision customers also have access to toll free technical at

1-800-797-6530 between the hours of 8:00 AM and 5:00

PM Paciﬁc Time M-F.

NVIDIA recommends you register your wireless glasses

for support at www.nvidia.com/3dvision/register. The

technical support line is accessible from the U.S. and

Canada only.

3D Vision is not Working

Make sure you have activated the IR emitter. Press the green ON/

OFF button on the front of the emitter. The emitter is on when the

button is bright green.

Check and make sure that stereoscopic 3D is enabled. Go to the

NVIDIA Control Panel Set Up Stereoscopic 3D screen.

Re-evaluate your setup. Ensure there is direct line-of-sight

between the IR emitter and your wireless glasses at a range of

at least 1.5 feet (45cm) or greater. Any obstructions may cause

the glasses not to function properly causing the lenses to ﬂicker

or turn off.

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