User Manual
Table Of Contents
- Introduction
- Get Started
- SHIELD Basics
- Google Assistant on SHIELD TV
- SHIELD Settings
- Sleep Now or Restart
- Sleep Timing and Screen saver
- Add Bluetooth Accessories
- Change Wi-Fi Network
- 4K HDR Display Setup
- AVR / Surround Audio Setup
- Block Apps from Appearing in Recommendations
- Enable SHIELD to Turn on and off your TV
- AV Sync
- About SHIELD Screen
- How to Change the Account on your SHIELD
- Reset SHIELD
- Advanced Setup
- How to Use Headphones and Headsets with Your Controller
- USB Audio Setup
- How to Use USB Storage Devices
- How to Increase Your Storage
- How to Add Network Storage
- Audio Routing Policy
- Webcam Setup
- Video Projector Setup
- Desktop Display and USB Input Setup
- Adjusting Resolution and Refresh Rate
- Adjusting Visual Dynamic Range
- Color Space and HDR
- Logitech Harmony Remote Setup
- How to Transfer Content to SHIELD
- Control Volume from TV, AV Receiver or Soundbar
- NVIDIA Games
- Plex Client & PLEX Media Server
- Samsung SmartThings on SHIELD
- Google Cast
- SHARE
- GeForce NOW Games
- NVIDIA Gamestream
- Troubleshooting SHIELD
- Connecting and Accessory Issues
- My SHIELD remote won't connect with SHIELD.
- My SHIELD remote fails to apply a software update.
- My SHIELD controller won't connect with SHIELD.
- My SHIELD controller fails to apply a software update.
- My Bluetooth accessory won't connect with SHIELD.
- My SHIELD controller does not power on after charging it.
- Audio & Video Issues
- Google Play Issues
- Networking Issues
- GeForce NOW Issues
- Network test detected a "Poor network" or "Network error."
- I have all the requirements to run GeForce NOW. However, sometimes the GeForce NOW network test allows me to play GeForce NOW, and sometimes it doesn't. Why is this?
- I was idle and GeForce NOW disconnected me from my game. Can I log back onto GeForce NOW and rejoin my game where I left off?
- Why am I getting a message, "You have reached the session time limit and will be terminated in 5 minutes" when playing GeForce NOW?
- I'm experiencing a lot of audio cracking, audio cutoff, or video stuttering.
- GeForce NOW network test detected a "Poor WiFi" or "Poor WiFi Signal."
- If there is network interruption can I rejoin my game where I left off?
- Other Hardware Issues
- Connecting and Accessory Issues
- How to Optimize Internet and Video Performance
- SHIELD Legal
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You'll sign in to your Google account as part of your SHIELD TV setup. You need a Google
account to get the most out of SHIELD TV. You can only have one Google account signed in on
your SHIELD TV at a time.
The Google account on your device is used for: Google Play Store, Google Play Movies & TV,
Google Play Games, and YouTube.
Remove the Current Google Account
To remove the current account:
1. On the SHIELD TV Home screen, select Settings .
2. Under "Accounts," select your Google account email address.
3. Select Remove account .
4. Select OK. Your account will be removed.
Add New Google Account
Now that the original account is removed, you can add the new account.
1. On the SHIELD TV Home screen, select Settings .
2. Under "Personal," select Add account.
3. Enter your email address and password. Your account is now added.
Set Up and Use Restricted Profiles
You can also add an account that restricts access to certain applications.
To add a restricted profile, follow these steps: