User Manual
Table Of Contents
- Introduction
- Get Started
- SHIELD Basics
- Google Assistant on SHIELD TV
- SHIELD Settings
- Sleep Now or Restart
- Sleep Timing and Screen saver
- Add Bluetooth Accessories
- Change Wi-Fi Network
- 4K HDR Display Setup
- AVR / Surround Audio Setup
- Block Apps from Appearing in Recommendations
- Enable SHIELD to Turn on and off your TV
- AV Sync
- About SHIELD Screen
- How to Change the Account on your SHIELD
- Reset SHIELD
- Advanced Setup
- How to Use Headphones and Headsets with Your Controller
- USB Audio Setup
- How to Use USB Storage Devices
- How to Increase Your Storage
- How to Add Network Storage
- Audio Routing Policy
- Webcam Setup
- Video Projector Setup
- Desktop Display and USB Input Setup
- Adjusting Resolution and Refresh Rate
- Adjusting Visual Dynamic Range
- Color Space and HDR
- Logitech Harmony Remote Setup
- How to Transfer Content to SHIELD
- Control Volume from TV, AV Receiver or Soundbar
- NVIDIA Games
- Plex Client & PLEX Media Server
- Samsung SmartThings on SHIELD
- Google Cast
- SHARE
- GeForce NOW Games
- NVIDIA Gamestream
- Troubleshooting SHIELD
- Connecting and Accessory Issues
- My SHIELD remote won't connect with SHIELD.
- My SHIELD remote fails to apply a software update.
- My SHIELD controller won't connect with SHIELD.
- My SHIELD controller fails to apply a software update.
- My Bluetooth accessory won't connect with SHIELD.
- My SHIELD controller does not power on after charging it.
- Audio & Video Issues
- Google Play Issues
- Networking Issues
- GeForce NOW Issues
- Network test detected a "Poor network" or "Network error."
- I have all the requirements to run GeForce NOW. However, sometimes the GeForce NOW network test allows me to play GeForce NOW, and sometimes it doesn't. Why is this?
- I was idle and GeForce NOW disconnected me from my game. Can I log back onto GeForce NOW and rejoin my game where I left off?
- Why am I getting a message, "You have reached the session time limit and will be terminated in 5 minutes" when playing GeForce NOW?
- I'm experiencing a lot of audio cracking, audio cutoff, or video stuttering.
- GeForce NOW network test detected a "Poor WiFi" or "Poor WiFi Signal."
- If there is network interruption can I rejoin my game where I left off?
- Other Hardware Issues
- Connecting and Accessory Issues
- How to Optimize Internet and Video Performance
- SHIELD Legal
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HOW TO OPTIMIZE INTERNET AND
VIDEO PERFORMANCE
OPTIMIZE INTERNET PERFORMANCE
For maximum performance, Ethernet is recommended. The Ethernet on SHIELD TVsupports
10/100/1000 Mbps. Once Ethernet is connected, SHIELD TV will disable Wi-Fi and switch to
Ethernet.
For networks which don't support DHCP, the IP-related settings can be configured in Settings
> Network Settings > "Ethernet."
For the best Wi-Fi experience, a 5 GHz dual-band 802.11 AC/N MIMO router is recommended.
These routers are capable of operating in the 5 GHz band to prevent interference due to 802.11
wlan/non-wlan wireless radio sources that operate in the 2.4 GHz band.
When setting up your Wi-Fi, it is recommended to scan the wireless environment and choose a
less "congested" channel for the AP on either band. Configure the AP in "Auto" mode and
"Auto" channel width (This field has different names depending on the AP vendor. Some call it
"up to speeds" or "supported speeds."
OPTIMIZE VIDEO PERFORMANCE
There are various factors that affect video performance.
Main terms
A/V sync
Use of an AV Receiver with HDMI for video and Toslink for audio may result audio lagging
behind video. To adjust the AV Sync on your SHIELD, follow these directions.