User Manual
Table Of Contents
- Introduction
- Get Started
- SHIELD Basics
- Google Assistant on SHIELD TV
- SHIELD Settings
- Sleep Now or Restart
- Sleep Timing and Screen saver
- Add Bluetooth Accessories
- Change Wi-Fi Network
- 4K HDR Display Setup
- AVR / Surround Audio Setup
- Block Apps from Appearing in Recommendations
- Enable SHIELD to Turn on and off your TV
- AV Sync
- About SHIELD Screen
- How to Change the Account on your SHIELD
- Reset SHIELD
- Advanced Setup
- How to Use Headphones and Headsets with Your Controller
- USB Audio Setup
- How to Use USB Storage Devices
- How to Increase Your Storage
- How to Add Network Storage
- Audio Routing Policy
- Webcam Setup
- Video Projector Setup
- Desktop Display and USB Input Setup
- Adjusting Resolution and Refresh Rate
- Adjusting Visual Dynamic Range
- Color Space and HDR
- Logitech Harmony Remote Setup
- How to Transfer Content to SHIELD
- Control Volume from TV, AV Receiver or Soundbar
- NVIDIA Games
- Plex Client & PLEX Media Server
- Samsung SmartThings on SHIELD
- Google Cast
- SHARE
- GeForce NOW Games
- NVIDIA Gamestream
- Troubleshooting SHIELD
- Connecting and Accessory Issues
- My SHIELD remote won't connect with SHIELD.
- My SHIELD remote fails to apply a software update.
- My SHIELD controller won't connect with SHIELD.
- My SHIELD controller fails to apply a software update.
- My Bluetooth accessory won't connect with SHIELD.
- My SHIELD controller does not power on after charging it.
- Audio & Video Issues
- Google Play Issues
- Networking Issues
- GeForce NOW Issues
- Network test detected a "Poor network" or "Network error."
- I have all the requirements to run GeForce NOW. However, sometimes the GeForce NOW network test allows me to play GeForce NOW, and sometimes it doesn't. Why is this?
- I was idle and GeForce NOW disconnected me from my game. Can I log back onto GeForce NOW and rejoin my game where I left off?
- Why am I getting a message, "You have reached the session time limit and will be terminated in 5 minutes" when playing GeForce NOW?
- I'm experiencing a lot of audio cracking, audio cutoff, or video stuttering.
- GeForce NOW network test detected a "Poor WiFi" or "Poor WiFi Signal."
- If there is network interruption can I rejoin my game where I left off?
- Other Hardware Issues
- Connecting and Accessory Issues
- How to Optimize Internet and Video Performance
- SHIELD Legal
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This symbol indicates the presence of electric shock hazards. The area contains no user or
field serviceable parts. Do not open for any reason.
General Precautions
To reduce the risk of electric shock, personal injury, or damage to the equipment, observe the
following precautions:
• Follow all cautions and instructions marked on the equipment.
• Do not bend, drop, crush, puncture, incinerate, or push objects into openings of
the device.
• Do not connect or disconnect any cables or perform maintenance or
reconfiguration of this product during an electrical storm.
• Do not use the SHIELD TV in rain or near sink, or other wet locations. Take care
not to spill any food or liquid into the device. In case the SHIELD device gets wet,
unplug all cables and turn off before cleaning, and allow it to dry thoroughly before
turning it on again.
• Do not expose the SHIELD TV to any gas which is not normally contained in the
atmosphere. It may cause mis-operation or defects.
• Never turn on any equipment when there is evidence of fire, water, or structural
damage.
• Place the product away from radiators, heat registers, stoves, amplifiers, or other
appliances that produce heat.
• Never force a connector into a port. Check for obstructions on the port. If the
connector and port don't join with reasonable ease, they probably don't match. Make sure
that the connector matches the port and that you have positioned the connector correctly
in relation to the port.
• Operate the AC adapter in a ventilated area.