User guide

- 13 -
TROUBLESHOOTING
ISSUE LED POSSIBLE SOLUTION
No Audio
• POWER LED IS
SOLID BLUE +
INPUT LED SOLID
BLUE
• Conrm the TV’s volume is
properly set and not on "MUTE".
• Conrm the audio connectors
are properly connected.
• Ensure the bit rate of audio
from the source device can
be supported.
No Supported
Video /Audio
on EXTEND
MODE.
• POWER LED IS
SOLID BLUE +
INPUT LED SOLID
BLUE
• Check the HDMI output setting
of Source device, set HDMI
output format to Auto mode
instead of 1080p.
• Check that your video resolution
with device in HDMI OR
Component input are set to
supported resolutions.
Unable to
control Source
device with IR
Extenders
• POWER LED IS
SOLID BLUE +
INPUT LED SOLID
BLUE
• Make sure IR Extenders are
placed properly in front of
source device’s IR Sensor.
• See page 10 for IR Extender
placement.
• Change IR frequency; press
IR button on remote to
select a different frequency
(38KHz/47KHz/58KHz)