User Manual

17
WARRANTY
Thank you for choosing Nyrius! We guarantee your investment in our products is a solid one. Our products
come with a complete one-year parts and labor warranty. High performance components combined
with quality craftsmanship allow us to maintain the highest possible production standards. All items are
guaranteed against defects in materials and craftsmanship. Nyrius has outstanding quality control; if
something should go wrong with any of our products, we will repair it free of charge within the warranty
period. If the product cannot be repaired, we will replace the product. In the event that Nyrius replaces a
product under warranty, the replacement would only carry the original warranty from the original date of
purchase.
Warranty Exclusions:
Nyrius products are warrantied for parts and labor for one year from date of original purchase, and are
subject to the terms and conditions of the warranty. Any refurbished products that are discontinued hold a
90 day warranty from the date of original purchase. Nyrius warranties are valid for the original owner and
are non-transferable.
Any defects caused or repairs required as a result of abusive operation, negligence, accident, improper
installation or inappropriate use as outlined in the owner’s manual.
Any product tampered with, modied, adjusted, or repaired by any party other than Nyrius.
Damage caused or repairs required as a result of the use with items not specied or approved by
Nyrius, including but not limited to chemical cleaning agents.
Any cosmetic damage to the surface or exterior that has been defaced or caused by normal wear and
tear.
Any damage caused by external or environmental conditions, including but not limited to transmission
line/power line voltage, or liquid spillage.
Any product received without an appropriate model and serial number.
Any products used for rental or commercial purposes.
Any installation, set up and/or programming charges.
To Obtain Warranty Service
Should your product require warranty service, please contact us at www.nyrius.com/contact or call us at
1-888-738-4237 to set up a Return Authorization. Products returned without a valid Return Authorization
number will be refused.
Nyrius products must be returned in their original packaging. Our products are packaged specially to
protect them from any damage during shipping, and without this packaging the return shipment could get
damaged.
This warranty does not cover the shipping cost, insurance, or any other incidental charges. Products
shipped for warranty service must be pre-paid by the customer, and Nyrius will cover the cost to ship the
repaired or replaced product back to the customer.