Troubleshooting Guide

- English -
10
Storage/Winterization
● Pull out and replace the UVC lamp (Section: Replacing the UVC lamp).
● Put the unit out of operation at water temperatures below 46 °F (8 °C) or, at the latest, when freezing temperatures are
to be expected.
● Drain and thoroughly clean the unit, check for damage.
● Remove, clean, dry and store all lters in a frost-free environment.
● Ensure that the storage place is inaccessible to children.
● Cover the lter container such that the ingress of rain water is excluded.
● Drain all hoses, pipes and connections.
Wear parts
The UVC lamp, the quartz glass and the lters are wear parts and are excluded from the warranty.
Disposal
Do not dispose of this unit with domestic waste! Disable the unit beforehand by cutting off the cables. Further
information about the recycling of this product can be obtained from your local municipal authority.
Issue Cause Solution
The unit
performance is
not satisfactory
Unit has been in operation only for
a short time
The complete biological cleaning effect is only achieved after
several weeks
Water extremely soiled Remove algae and leaves from the pond, change the water
Excessive sh and animal
population
Guide value: approx. 2 ft (60 cm) sh length in 265 gal (1 m³)
pond water
Foam lters soiled Clean lters
Quartz glass tube soiled Remove UVC and clean quartz glass
UVC lamp capacity exhausted Replace the lamp after approx. 8,000 operating hours
UVC lamp
display is not lit
Power supply of the UVC not
connected
Connect UVC power plug
UVC lamp defective Replace the UVC lamp
Connection defective Check electrical connection
UVC overheated UVC automatically switches on when cooled down
No water outlet
from the pond
inlet
Pump power supply not connected Connect pump power supply
Pond inlet blocked Clean pond inlet
Filter container/pump housing
clogged
Clean lter container/pump housing
Troubleshooting
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