1.4

Note
Steps 2 and 3 are not necessarily to be followed in this order. For example, as you add
elements to a template, you may start personalizing them right away, before adding other
elements to the template.
Features
The Designer is Connect's module to create templates for personalized customer
communications. These are some of the key features in the Designer:
"Contexts" on the next page. A context contains one or more designs for one output channel.
"Content elements" on page 223. Elements make up the biggest part of the content of each
design.
"Email" on page 297. Email is one of the intended output channels. This topics helps you
design an email template.
Skin/Formats/CrossReferencePrintFormat("Generating outputWhen merged with a record set,
the templates made in the Designer can generate three types of output: Print, Email and
Web.Print outputPrint templates, also called Print sections, are part of the Print context. They
are meant to be printed to a printer or printer stream, or to a PDF file (see Generate Print
output). The Print context can also be added to Email output as a PDF attachment; see
Generating Email output. When generating output from the Print context, each of the Print
sections is added to the output document, one after the other in sequence, for each record. To
dynamically select a section for output, use a Control Script; see Control Scripts.There is a
number of settings in the Print context and Print sections that have an impact on how the Print
context is printed; see Print settings in the Print context and sections.To split the Print output
into several files, see Splitting printing into more than one file.Email outputThe Email context
outputs HTML email with embedded formatting to an email client through the use of an email
server. The HTML generated by this context is meant to be compatible with as many clients and
as many devices as possible.Although the Email context can contain multiple Email templates,
only one of them can be merged with each record. Which one is used, depends on a setting;
see Email output settings in the Email context and sections.Email Output can be generated in
two different ways: from the Designer or via Workflow. In both cases, email is sent in a single
batch for the whole record set. To test a template, you can send a test email first. Output,
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