2018.1

Only one Email section is created at the start, but you can add as many Email sections as you
need; see "Email templates" on page424. However, when the Designer merges a data set to
generate output from the Email context, it can merge only one of the templates with each
record; see "Generating Email output" on page1123.
Email templates are personalized just like any other template; see "Variable Data" on
page669.
Sending email
When the template is ready, you can change the email settings (see "Email header settings" on
page428) and send the email directly from the Designer or via Workflow. To test a template,
you can send a test email first.
Output, generated from an Email template, can have the following attachments:
l The contents of the Print context, in the form of a single PDF attachment.
l The output of the Web context, as an integral HTML file.
l Other files, an image or a PDF leaflet for example.
Attaching the Print context and/or the Web context is one of the options in the Send (Test)
Email dialog.
See "Email attachments" on page434 and "Generating Email output" on page1123.
Designing an Email template
With the Designer you can design Email templates. It is strongly recommended to start creating
an Email template with an Email Template Wizard, because it is challenging to design HTML
email that looks good on all email clients, devices and screen sizes that customers use when
they are reading their email.
This topic explains why designing HTML email design is as challenging as it is, which
solutions are used in the Email Template Wizards and it lists good practices, for example
regarding the use of images in HTML email. It will help you to create the best possible Email
templates in the Designer.
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