2020.1

Table Of Contents
Connect Updates failing due to Microsoft Visual C++
2017 Redistributable product
Certain updates to Connect 2019.2 from earlier Connect versions are failing due to an issue
with two specific Microsoft Visual C++ Redistributable packages.
These two versions of the Visual C++ Redistributables remove a registry entry which the
Connect installer uses to determine whether or not it needs to install the Microsoft Visual C++
2015 Redistributable.
These two versions are:
l MSVC++ 2017 v14.14.26405.0
l MSVC++ 2017 v14.14.26429.4
To workaround this issue, we recommend downloading and manually installing the latest
Visual C++ Redistributable from https://support.microsoft.com/en-ca/help/2977003/the-latest-
supported-visual-c-downloads then re-running the Connect 2019.2 installation.
Issues associating PDFfiles with Connect
Under certain circumstances, Connect Setups prior to 2019.2 would fail when attempting to add
the "Enhance with Connect" association with PDF files. This would then cause the setup to
appear to fail.
Whilst this issue has been fixed in the Connect 2019.2 installer, if a user had previously
experienced the issue and temporarily worked around it to complete the installation, then the
Connect installer will fail on upgrade or uninstallation.
To get around this, a manual uninstall is required, or a modification to registry entries.
Issues when loading some Workflow plugins for the
first time
Under some circumstances, certain of the new Workflow plugins introduced with Connect
2019.2 will fail to load correctly when run for the first time. Instead of opening the plugin dialog
as expected, the plugin hangs and displays a message that it is "Loading UI .... ". This is due to
an issue with a third party library which will be addressed in a future release.
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