2020.1

l
In the Connection tab, define the account name and password that the service should
use. This can be a local account on the computer or an account on a Windows Domain.
The account must have administrative access on the machine. It should also correspond
to the user account set up in PlanetPress Worfklow.
Installing PlanetPress Connect on Machines without
Internet Access
Installing PlanetPress Connect2020.1 in offline mode requires some extra steps. These are
listed below.
Updating Connect
Updating to Connect 2019.1 from earlier Connect version
In order to update PlanetPress Connect to 2019.1 it is first necessary to update the Connect
License.
For details on how to upgrade the Connect License offline see the Upgrading Connect on
machines with no internet access section in the Update Client 1.2.40 Upgrade Guide (see
http://help.objectiflune.com/en/archive/Update_Client_1.2.40-Upgrade_Guide.pdf).
Initial Connect Installation
GoDaddy Root Certificate Authority needs to be installed
In order to install PlanetPress Connect it is necessary for the GoDaddy Root Certificate
Authority to be installed (G2 Certificate) on the host machine and for this to be verified online.
When a machine hosting the installation does not have access to the Internet, the installation
will fail because the verification cannot be performed. To solve this problem one must first
ensure that all Windows updates have been installed on the host machine. Once the Windows
updates are confirmed as being up to date, then complete the following steps:
1. Go to https://certs.godaddy.com/repository and download the following two certificates to
copy to the offline machine:
l GoDaddy Class 2 Certification Authority Root Certificate - G2 - the file is gdroot-
g2.crt
l GoDaddy Secure Server Certificate (Intermediate Certificate) - G2 - the file is
gdig2.crt
Page 37