2021.1

License Update Required for Upgrade to Connect 2019.x
From OLConnect 2019.1 onwards, only customers with a current OL Care subscription will be
able to update Connect.
Every Connect license will now contain an end date that represents the last day of OL Care
coverage for each customer. Upgrades and updates of Connect will be freely available up until
that end date, but will not be available thereafter, unless the OLCare period is extended.
This new licensing model requires anyone upgrading to 2019.2 from Connect versions pre-
2019.1 to first update their OLConnect License.
A dialog box appears as part of the Connect upgrade process requesting you to do this.
It is heavily recommended that you first update the OLUpdate Client, as version 1.2.40 of the
Update Client can update your OLLicense to the required version, then install Connect 2019.2.
For further details on how to upgrade the Update Client and update your Connect License see
the Update Client 1.2.40 Upgrade Guide (http://help.objectiflune.com/en/archive/Update_
Client_1.2.40-Upgrade_Guide.pdf).
If issues arise, or if you need to renew your OLCare subscription, please contact your local
Customer Care group.
Backup before Upgrading
It is recommended that you always backup your existing Connect preferences before upgrading
to a new version. This will enable you to revert back to the previous version, in a worst case
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