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PrintShop Web User Guide | 24
User roles
Each user account has certain privileges assigned to it; therefore assigning a role to users determines
not only their level of authority but also the start-up screen they will be able to view when they log in.
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Customer: These users have the lowest functionality and can:
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create and order print jobs
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request a quote
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adjust the job status (on hold and shipping)
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request an overview of print jobs
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re-order print jobs
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search for specific print jobs
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Customer Plus: Has the same privileges as the Customer and can also:
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approve their own print jobs
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Power User: Users with this role have the same privileges as the Customer Plus role with the
following addition:
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approve print jobs for users in the same department (or company if there are no departments)
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Department manager: Department Managers have control over one or several departments, have
the same privileges as power users and can also:
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add, assign and delete users within their department(s)
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modify details within their department(s)
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Company Manager: Have control over one company and its departments, have the same
privileges as department managers and can also:
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add, assign and delete customers, customers plus, power users, department managers and
company managers within the company and within departments
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add departments
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assign publication types to a department
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modify the company, departments and users settings