2.1

PrintShop Web Administrator Guide | 8
User roles
PrintShop Web has two main groups of users:
•
customers
•
people within your own organization
Each role has certain privileges assigned to it; therefore assigning a role to users determines not only
their level of authority but also the start-up screen they will be able to view when they log in.
In the PrintShop Web system nine pre defined roles are available. Five roles are intended for
customers. Four roles are on system level and intended for people within your own organization.
Customer roles
The five roles that can be assign to your customers, ordered from lowest (less rights) to highest (most
rights):
Customers
Customers have the lowest functionality and can:
•
create and order print jobs
•
request a quote
•
adjust the job status (on hold and shipping)
•
request an overview of print jobs
•
re-order print jobs
•
search for specific print jobs
Customers plus
Customers plus have the same privileges as customers and can also:
•
approve their own print jobs
Power user
Power users have the same privileges as customers plus and can also:
•
approve print jobs for users in the same company
Department manager
Department managers have control over one or several departments, have the same privileges as
power users and can also:
•
add, assign and delete users within the own department(s)
•
modify details within their department(s)
Company manager
Company managers have control over one company and its departments, have the same privileges as
department managers and can also:
•
add, assign and delete customers, customers plus, power users, department managers and
company managers within the company and within departments
•
add departments
•
assign publication types to a department
•
modify the company, departments and users settings