2.2

PrintShop Web Administrator Guide | 8
User roles
PrintShop Web has two main groups of users:
•
customers
•
people within your own organization
Each role has certain privileges assigned to it; therefore assigning a role to users determines not only
their level of authority but also the start-up screen they will be able to view when they log in.
PrintShop Web system comes with nine pre defined roles. Five roles are intended for customers, the
remaining for people within your own organization. Administrators can create new roles in the Settings
section. The section provides more information regarding user roles.
Customer roles
Below a list of the predefined customer roles:
•
Customer: These users have the lowest functionality and can:
•
create and order print jobs
•
request a quote
•
adjust the job status (on hold and shipping)
•
request an overview of print jobs
•
re-order print jobs
•
search for specific print jobs
•
Customer Plus: Has the same privileges as the Customer and can also:
•
approve their own print jobs
•
Power User: Users with this role have the same privileges as the Customer Plus role with the
following addition:
•
approve print jobs for users in the same department (or company if there are no departments)
•
Department manager: Department Managers have control over one or several departments, have
the same privileges as power users and can also:
•
add, assign and delete users within their department(s)
•
modify details within their department(s)
•
Company Manager: Have control over one company and its departments, have the same
privileges as department managers and can also:
•
add, assign and delete customers, customers plus, power users, department managers and
company managers within the company and within departments
•
add departments
•
assign publication types to a department
•
modify the company, departments and users settings