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PrintShop Web Installation Guide | 16
PrintShop Server service
This section describes the configuration of a distinct local user-account for the PrintShop Server
service.
Important: This description focuses on procedures on Windows XP; on other platforms this
procedure may be slightly different.
PrintShop Server (PSS) is a Windows Service that runs in the background. Windows Services mostly
run under a different Windows User Account than the one any end-user has used to log on to their
system called Local System. Because the Local System-account has some limitations the PrintShop
Server service will run by default under the administrator end-user account that was logged on to the
system during the installation of PrintShop Web.
In order to properly serve PrintShop Web, it is vital that the account that PrintShop Server runs
under has enough security privileges on the local machine, and perhaps on the network, to access
(network-)printers or other resources it needs.
First and foremost, as the name Local System implies, the account is only valid for the local machine.
Network printers will therefore not available for use in PrintShop Server. The second limitation is printer
management. PrintShop server will only have access to printers installed for the user account under
which PrintShop Surver runs. This means that if Administrator has logged on and manages his printers,
this might not propagate to the Local System account’s printers, which PrintShop Server would use!
To avoid these issues with Printer Management, we strongly advise to make sure that the PrintShop
Server service runs under a user-account with administrative priveleges. It is necessary to install and
configure your printer(s) explicitly for this user-account, - for the PrintShop Server service.
What follows is a description of how to create a new (local) user-account with sufficient administrative
privileges on the system where the PrintShop Server service is running.
Note: In case your network-configuration requires this user-account to be a Domain User
to be able to access network resources, like network-printers, please contact your Domain
Administrator to set up a proper configuration. If you need further assistance, please feel free to
contact technical support ([e-mail]) or your local distributor.