Operation Manual

Page A-3
Error
Code
Cause of Error Procedure for Correction
The destination for the e-mail is listed
under the restricted domain names, or is
not listed under the permitted domain
name.
The mail contained an e-mail address that
the SMTP server can not find.
The SMTP server is not operating properly.
The destination computer can not be found.
Either the Scanner File Utility is not running
or it is already communicating with another
scanner.
The scanner attempted to transmit image
data, but the registered password did not
match the password in the destination
computer.
During the Scan to PC operation, the hard
disk on the destination computer ran out of
available space.
The versions of the Scanner File Utility do
not match.
• Check the restricted and/or permitted domain
names, and adjust the settings as necessary.
• Check to make sure that the destination e-
mail was entered correctly.
Check to make sure that the destination e-mail
address was entered correctly.
Check with your network administrator to find
out whether or not the SMTP server is working
properly.
• Check to make sure that the Scanner File
Utility is running properly in that computer, or
whether it is already connected to another
scanner.
• Check to make sure that there are no
problems with any connections, such as
checking that the network cables are
connected properly.
Check the password that is set in the
destination computer.
Increase the available space on the destination
computer’s hard disk and then try the
operation again.
Check the versions of the Scanner File Utility
software.
E021
E022
E023
E030
E031
E032
E033
Error Codes