Installation Guide
28 29
Limited Warranty for ODL Retractable Screen
Effective 02/04
Warranty Coverage
Subject to the conditions, exclusions and limitations herein,
ODL Incorporated (“ODL”) warrants that its Retractable
Screen Product (“Product”) is free from defects in material and
workmanship that would render the Product unt for its normal
and recommended use.
THIS WARRANTY APPLIES AND EXTENDS ONLY TO THE
ORIGINAL CONSUMER PURCHASING THIS PRODUCT.
THE DURATION OF THIS WARRANTY BEGINS ON THE
DATE OF PURCHASE BY THE CONSUMER AND EXTENDS
FOR A PERIOD OF FIVE YEARS.
Exclusions from Coverage
This warranty does not cover:
• Damage to the screen mesh component of the product.
• A Product that is not installed on a steel, wood or berglass
entry door.
• Defects or damages resulting in failure to install or operate
the Product in accordance with ODL’s installation instructions.
• Defects or damages resulting from modications or
attachments to the Product.
• Damage to the entry door.
• Defects or damages arising out of improper handling,
cleaning, maintenance, operation, defective or improper
installation,
(including installation not in accordance with ODL’s
installation
instructions), improper storage, normal wear and tear,
accident, act of God, intentional human acts, misuse,
abuses, or any circumstances beyond the control of ODL.
• Defects or damages resulting from shipment by common
carriers, private transportation or other means of
transportation.
Inspection and Discovery of Defect
It is the Consumer’s responsibility to inspect the Product
immediately upon receipt of the Product. If a defect covered
under this warranty is discovered upon inspection, the
customer must follow the Warranty Claim Procedure set forth
below.
ODL shall have no obligation under this warranty with respect
to any defect reasonably discoverable upon immediate
inspection once the product has been installed.
If a defect occurs after installation within the warranty period,
then the consumer must follow the Warranty Claim Procedure
set forth below.
Warranty Claim Procedure
The Consumer must follow the following procedure to make a
claim under this warranty:
1. The Consumer must present a written claim to ODL within
30 days after discovering the defect. The Consumer must
submit its claim to the following address: ODL Incorporated,
Customer Service, 215 East Roosevelt Avenue, Zeeland,
Michigan, 49464. ODL must receive this written claim within
the warranty period.
2. The Consumer must use reasonable diligence to include
all of the following in the written claim:
a. An adequate description of the claimed defect(s); b. The
date of the Consumer’s purchase, the place of purchase,
and the purchase price.
3. The Consumer must, if requested by ODL, permit ODL
or its representative to inspect the Product.
Remedies
After receiving a valid claim, ODL will, at ODL’s option either
(a) repair the Product or provide a replacement Product of like
kind and design, or (b) upon the return of the Product to ODL,
refund the Consumer the purchase price of the Product paid
by the Consumer.
If ODL elects to provide a replacement Product, the limited
warranty for the replacement product will last for the balance
of the warranty of the original Product.
ODL’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO
EITHER (A) OR (B) ABOVE, AND ODL WILL IN NO EVENT
BE RESPONSIBLE FOR SHIPPING, LABOR, REMOVAL OF
ORIGINAL PRODUCT, INSTALLATION OF REPLACEMENT
PRODUCT, FINISHING EXPENSES, OR OTHER CHARGES,
COSTS OR CLAIMS INCURRED BY THE CONSUMER.
Disclaimer of Warranty
NO IMPLIED WARRANTY, INCLUDING WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR
PURPOSE, SHALL APPLY TO THE PRODUCT (OR ANY
REPLACEMENT) BEYOND THE DURATION OF THIS
WRITTEN WARRANTY. (Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation
may not apply to you.)
Limitation of Remedies
THE REMEDIES SET FORTH ABOVE ARE THE
CONSUMER’S EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY OR NEGLIGENCE. IN NO CASE SHALL
ODL BE LIABLE TO THE CONSUMER OR ANY OTHER
PERSON FOR ANY GENERAL, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. (Some states do not allow the
exclusion or limitation of incidental or consequential damages,
so the above limitations or exclusions may not apply to you.)
Unless modied in a later writing signed by both ODL and
Consumer, this warranty is the complete and exclusive
warranty related to the Product, and it supersedes all earlier
agreements and other communications relating to the Product.
No employee of ODL or any other party is authorized to make
any warranty in addition to this warranty. Invalidation of any
one or more of the other provisions of this warranty shall not
invalidate or affect one of the other provisions. This warranty is
not transferable.
This warranty gives the Consumer specic legal rights, and
the Consumer may also have other legal rights which may
vary from state to state.