FAQ

Q. Where can I buy OdoBan products? Find the product, then click the
“Where to Buy” expandable tab or contact customer service at 800-841-
3904.
Q. Can OdoBan (The Original Odor Eliminator) be mixed with
other chemicals? No. Mixing OdoBan concentrates with anything other
than water (in accordance with directions) can be very dangerous and
voids all disinfecting and sanitizing claims.
Q. Does OdoBan (The Original Odor Eliminator) kill HIV (AIDS
virus)? Yes. OdoBan has been tested against HIV (AIDS virus) and kills the
virus in 60 seconds on hard nonporous precleaned surfaces.
Q. Does OdoBan (The Original Odor Eliminator) eliminate dust
mites? No. It is not on the label, and OdoBan may not be used in a man-
ner inconsistent with its labeling.
Q. Does OdoBan (The Original Odor Eliminator) kill some pet
viruses? Yes, OdoBan is eective against Avian Inuenza virus, Avian
Infectious Bronchitis virus, Pseudorabies virus, Canine Distemper virus,
and Newcastle’s Disease virus.
Q. Does OdoBan (The Original Odor Eliminator) kill mold and
mildew? No. OdoBan is a mildewstat. A mildewstat controls, prevents,
and inhibits mold and mildew growth, but it will not kill what is already
there. To use OdoBan correctly on mold and mildew, rst use a mold and
mildew remover, rinse with water, then spray OdoBan on a regular basis
to prevent its return.
Q. OdoBan (The Original Odor Eliminator) is a disinfectant
and sanitizer, what is the dierence? The terms, disinfection and
sanitization, refer to the test methods used to determine the concentra-
tion and contact time required to reduce bacteria to a desired level. With
disinfectants the test organism (bacteria) is exposed to the solution for
10 minutes (on hard surface – stainless steel rings) at room tempera-
ture in accordance with the AOAC Use Dilution method to demonstrate
ecacy of products intended to kill bacteria. The method requires 100%
kill in 59 of 60 tests.
With Sanitizers the test organism (bacteria) is exposed to the solution
for 60 seconds (on hard surface – glass squares) at room temperature
in accordance with the ASTM Non-Food Contact Sanitizer method to
demonstrate ecacy of products intended to kill bacteria. The method
requires 99.9% kill over parallel control in 5 of 5 tests.
OdoBan is also tested as a fungicide and mildewstat. With fungicides
the test organism (fungi) is exposed to the solution for 10 minutes (on
hard surface – stainless steel rings) at room temperature in accordance
with the AOAC Use Dilution Method to demonstrate ecacy of products
intended to kill fungi. The method requires 100% kill in 10 of 10 tests.
Q. Will OdoBan (The Original Odor Eliminator) disinfect laundry?
No. OdoBan will only deodorize laundry. OdoBan disinfection claims
apply to hard non-porous pre-cleaned surfaces.
Q. Will OdoBan (The Original Odor Eliminator) sterilize tools
and instruments? No. The term “sterilize” is incorrect since steriliza-
tion is a method used on critical devices (such as surgical instruments,
implants, catheters, and needles) that will enter tissue or the vascular
system. Chemical sterilization uses high level disinfectants (such as 2%
glutaraldehyde) which will destroy or eliminate all living bacteria, fungi,
and their spores when used as directed (Usually requires thorough clean-
ing and over 6 hours contact time at specic temperatures). OdoBan will
however “disinfect” tools and instruments as directed on the label.
Q. What types of Disinfection does OdoBan (The Original Odor
Eliminator) apply to? Disinfection is classied into three categories
– High, Intermediate, and Low Level. High level refers to disinfection
required for semicritical items that come into contact with mucous
membranes or nonintact skin. Intermediate level refers to some semi-
critical and noncritical items. Low level refers to noncritical items that
do not come into contact with intact skin. OdoBan is a low level hospital
disinfectant. Low level hospital disinfectants will destroy or eliminate the
major hospital bacteria listed on the label. OdoBan is intended for use
on hard non-porous precleaned environmental surfaces that come into
contact with intact skin only. Barber and manicure tools are noncritical
items, which may be disinfected with OdoBan.
Q. Can OdoBan (The Original Odor Eliminator) be used on
animals? No. It is not on the label, and OdoBan may not be used in a
manner inconsistent with its labeling.
Q. Can you bathe in OdoBan (The Original Odor Eliminator)?
No. It is not on the label, and OdoBan may not be used in a manner
inconsistent with its labeling.
Q. Can you clean a birdcage with OdoBan (The Original Odor
Eliminator)? Talk with your veterinarian about using the product and
the sensitivity of your bird(s). If it is recommended, rinse cage afterwards
with water, and allow to dry completely.
Q. What is the most eective deodorizing method for carpets?
One of OdoBan’s features is that it cleans and deodorizes. In many cases
the cause of the odor (urine, food, ood damage, sewage, etc.) requires
removal. OdoBan provides the most eective odor control when using
the clean/extraction method.
Q. Will OdoBan (The Original Odor Eliminator) damage your
carpet? No. OdoBan will not damage carpet when used as directed.
Note: OdoBan should not be used on fourth or fth generation carpet
due to the fact that it will void the warranty. ( Fourth Generation carpet
has an application of uorochemicals that modies the surface tension
of the ber making nylon bers more resistant to soils. Fifth Generation
carpet has been chemically treated with acid dye resisters to block most
common household food and beverage stains.) If OdoBan is accidentally
applied on fourth or fth generation carpet, rinse thoroughly with water.
Q. Can you use OdoBan (The Original Odor Eliminator) in a carpet
steamer or extraction? You can use OdoBan in a Carpet Extraction
Frequently Asked Questions (FAQs)