English ML 3390/3391 SEL SEL MENU EXIT POWE R SHIFT ALARM LF Micro Feed Down GROU P FF/LOA D TEAR Micro Feed Up ITEM MENU PRINT PARK PRINT QUALI TY LQ UTILITY QUIET SET TOF CHAR ACTER 10 17 PITCH COUR IER GO PRESTI ROMAN THIC GE SWISSORATOR 12 20 15 PROP Help Guide 3390hlp1.
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki.
Your printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: • Read the setup and operating instructions carefully. Be sure to save them for future reference. • Read and follow all warning and instruction labels on the printer itself. • Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners.
rating. Generally, the total ratings of all equipment plugged into any one power line should not exceed 13 amperes. Do not exceed this unless you know that the power line your equipment is plugged into has a rating above 13 amperes. Do not poke anything into the ventilation slots on the sides of the printer; you could get a shock or cause a fire.
Safety .................................................................................. i Print Mode: Control Panel Keys...................................... 12 Maintenance ....................................................................... 1 Selecting the Print Quality and Font ............................... 13 Replacing the Ribbon Cartridge ........................................ 1 Selecting the Character Pitch .......................................... 14 Clearing Paper Jams ..............
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English Maintenance 3. Remove and discard the used ribbon cartridge. Replacing the Ribbon Cartridge Note: For the best results, use genuine Oki ribbons. 1. Make sure the printer is turned OFF. 2. Centre the printhead (➊). Caution! The printhead may be HOT! ➊ 4. Unpack the new ribbon cartridge. Help Guide 3390hlp3.
5. Install the new ribbon cartridge. Clearing Paper Jams Rear-Feed Jams 1. Turn the printer OFF and use the platen knob to back the paper all the way out. A 6. Turn the knob (➊) in the direction of the arrow to take up any ribbon slack. 2. Open the access cover, and remove the pull-up roller assembly. ➊ 2 3390hlp3.
English 3. Remove any torn pieces of paper. 6. Turn the printer on. 4. Replace the pull-up roller assembly, and close the access cover. 7. Press FF/LOAD. 5. Reload paper. FF/LOAD Micro Feed Up ITEM MN Help Guide 3390hlp3.
Correcting Repetitive Rear-Feed Jams If the paper keeps jamming, you probably have bits of paper stuck in the paper path. 3. Fold some continuous-form paper over three times to make a page four sheets thick, load it on the tractors and close the covers. 1. Perform steps 1 through 3 under “Rear-Feed Jams.” 2. Grasp the paper separator (➊), lift it slightly, pull back on it, then swing it forward. ➊ 4.
FF/LO AD TEAR Micro Feed Up MENU PRIN PARK ITEM T QUA QUIE SET PRINT LITY HSD T TOF UTL NLQ SSD CHA RAC TER PITC 10 H 17 12 20 15 PROP 8. Turn the printer on. 6. Swing the paper separator over, reload regular paper, and lower the paper separator back into place. 9. Press FF/LOAD. FF/LOAD Micro Feed Up ITEM Help Guide 3390hlp3.pm6 5 5 22/03/96, 16:05 English 5. Remove the paper pieces, and use the platen knob to back 7.
Single-Sheet Jams 1. Turn the printer off. 4. Remove any torn pieces from around the carriage. 2. Use the platen knob to back the jammed paper out. 5. Reinstall the pull-up roller assembly, and close the access cover. SEL SEL MENU EXIT POWER SHIFT LF Micro Feed Down ALAR M GROUP FF/LO AD TEAR Micro Feed Up MENU PRINT PARK ITEM QUIE T SET PRINT TOF QUA LITY HSD UTL NLQ SSD CHAR ACTE R PITCH 10 17 12 20 15 PROP 3. Open the access cover and remove the pull-up roller assembly. 6.
You should clean the printer every six months (or after about 300 hours of operation). 4. Reinstall the pull-up roller assembly, and close the access cover. Note: Never use solvents or strong detergents on the cabinet: they could damage the housing. 1. Turn the printer off, and remove any paper from the path. 2. Open the access cover, remove the pull-up roller assembly. 3. Use a clean, dry cloth to dust around the carriage shaft and platen. Remove any loose pieces of paper. Help Guide 3390hlp3.
Troubleshooting Problem: Nothing happens when I turn on the printer. Solution: Check the power cable connection the outlet and to your printer. If you are using a power strip, make sure it is turned on, and that the fuse has not blown nor the circuit breaker tripped. Problem: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. Solution: (1) Problem: The printer does not print when data is sent. Solutions: (1) Is the SEL light on? If not, press the SEL key.
Problem: My word processor files don't print the way I have the menu and front panel set. Solution: This indicates a paper jam. Press the SEL key Solution: Before sending a file to the printer, many word and correct the paper jam situation ( see “Clearing processors send either an “initialization string” Paper Jams” in this manual). or an I-Prime signal to the printer. Problem: The ALARM light is on and the Character Pitch 10 light is flashing.
Problem: The Print Quality and Character Pitch keys on the front panel won't work. Solution: The Operator Panel Function in the printer menu can be used to disable these buttons. If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly. Problem: Continuous-form paper is sticking to the paper separator.
English Using Your Printer Print Mode: Indicator Lights ➍ ➋ ➊ PRINT QUALITY LQ SEL SEL MENU EXIT POWER SHIFT LF FF/LOAD Micro Feed Down Micro Feed Up GROUP ITEM ALARM TEAR PARK QUIET TOF SET MENU PRINT UTILITY CHARACTER PITCH 10 17 ➎ ➌ ➊ SEL .............. Glows = printer selected, ready to receive data Flashes = printer in Print Suppress Mode Not lit = printer deselected (can't receive data) ➋ QUIET ......... Glows = printer in Quiet state. ➌ POWER ....... Glows = printer turned on.
Print Mode: Control Panel Keys ➍ ➋ ➊ ➎ ➌ PRINT QUALITY LQ SEL LF FF/LOAD Micro Feed Down Micro Feed Up GROUP ITEM SEL MENU EXIT POWER SHIFT ALARM TEAR PARK SET PRINT UTILITY QUIET TOF CHARACTER PITCH 10 17 MENU ➏ ➐ ➊ SEL ......... Selects/deselects printer. When held on power up, engages the Menu Mode. ➋ SHIFT ..... Press and hold while pressing another switch to engage the alternate function for that switch (e.g. “Micro Feed Down” for the LF key). ➌ LF ............
Important! Front panel settings for print quality and When Letter Quality is engaged, the lights indicate which character pitch can be overridden by software font is selected: commands. The lights will always reflect the printer's state.
Selecting the Character Pitch Menu Mode: Control Panel ➌ ➋ ➊ Press CHARACTER PITCH to select the width of characters in characters per inch: ➍ SEL 10 cpi • Recommended for standard text. 12 cpi • Yields more text per page. • Recommended for standard text. 15 cpi • In HSD mode, yields fastest printing. • Recommended for large volumes of data. 17.1 cpi, 20 cpi • Smallest print • Recommended for spreadsheets.
Changing the Menu Settings To enter or exit the Menu Mode, hold SHIFT while pressing SEL. 1. Press SHIFT + SEL to enter the Menu Mode. Resetting the Menu To reset the Menu to the standard settings: 1. Turn the printer off. 2. Press SEL + LF while turning the printer on. Printing the Menu Settings 1. Make sure paper is loaded in the printer. 2. Enter the Menu Mode (SHIFT + SEL). 3. Press PRINT (PARK).
Summary of Menu Settings The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted. Group Item Setting Printer Control Emulation Mode EPSON LQ, IBM PPR, IBM AGM Font Print Mode LQ Courier, LQ Roman, LQ Swiss, LQ Swiss Bold, LQ Orator, LQ Gothic, LQ Prestige, Utility 10 cpi, 12 cpi, 15 cpi, 17.
Item Settings Rear Feed Line Spacing Form Tear-Off Skip Over Perforation Page Width (ML 3391 only) Page Length 6 LPI, 8 LPI Off, 500 mS, 1 sec, 2 sec No, Yes 13.6", 8" 11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5" Bottom Feed Line Spacing Form Tear-Off Skip Over Perforation Page Width (ML 3391 only) Page Length 6 LPI, 8 LPI Off, 500 mS, 1 sec, 2 sec No, Yes 13.6", 8" 11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.
Group Item Settings Set-Up (continued) Operator Panel Function Reset Inhibit Print Suppress Effective Auto LF Auto CR* SI Select Pitch (10 cpi)* SI Select Pitch (12 cpi)* Time Out Print Auto Select Graphics Speed Centring Position Full Operation, Limited Operation No, Yes Yes, No No, Yes No, Yes 17.
English Explanations of Menu Items Auto CR (IBM). If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line, change the setting to Yes. Emulation Mode. Choose the printer emulation. Form Tear-Off. Choose 500 mS, 1 sec, or 2 sec to turn the Form Tear-Off feature on and to set the time interval for the Auto LF. If your printout is consistently double spaced, select printer to wait before advancing the paper. No; if it overprints, select Yes. Graphics.
Page Length. Set this to match the length of the paper you are using. Print Suppress Effective. If your system uses the DC1 and DC3 codes for something other than the print suppress mode, change the setting to No. Page Length Control. Change the setting to “by Actual Page Length” if you wish to print on single-sheet pages.When “by Proportional Spacing. Change the setting to Yes to engage Actual Page Length” is selected, the printer will print no closer proportional spacing of characters.
Slashed Letter O. If set toYes, capital and lower case slashed O (Ø and ø) will appear at locations 9Bh and 9Dh respectively in USA code page. If set to No, the characters “¢” and “¥” will appear at these locations. Using the Printer's Features ➊ Tear Feature SEL LF FF/LOAD Micro Feed Down Micro Feed Up GROUP ITEM SEL MENU EXIT POWER SHIFT ALARM TEAR PARK SET PRINT QUIET TOF MENU Style. Change to italics if you want the printed characters to be slanted. Time Out Print.
This feature is normally turned off. To activate it: ➊ ➌ ➋ ➍ SEL SEL MENU EXIT POWER SHIFT LF FF/LOAD Micro Feed Down Micro Feed Up GROUP ITEM ALARM TEAR PARK SET PRINT QUIET Note: Some programs pause occasionally while sending data. If the pause is too long, the paper will advance to the tear-off position until more data is received. This extra paper movement can cause uneven print registration in graphics. If you have this problem, use the menu to turn off this feature.
English Specifications Print Method Impact dot matrix Printhead 24 pins, 0.20 mm diameter, thermal protection Characters per Line (CPL) Setting Print Speed Mode Pitch, Characters per Inch Speed, Characters per Second High Speed Draft 15 cpi 390 cps Utility 10 cpi 12 cpi 17.1 cpi 20 cpi 260 cps 312 cps 223 cps 260 cps 10 cpi 12 cpi 15 cpi 17.
Resident Fonts Print Modes Bar Codes Mode Character Pitch Mode/Font Size Letter Quality 10, 12, 15, 17.1, or 20 cpi, or Proportional LQ Courier 10 cpi, 12 cpi, Superscript/subscript LQ Roman 10 cpi, 12 cpi, Superscript/subscript Utility 10, 12, 17.
Parameter Reliability Paper Type Feed Mean Time Between Failures (MTBF) 10,000 hours at 25% duty cycle and 35% page density Cut sheets Mean Time to Repair (MTTR) 15 minutes Printhead Life 200 million characters average in 10 cpi draft mode at 25% duty and 35% page density Ribbon Life (on average, 10 cpi utility) 2 million characters Paper Width Minimum: 3" Maximum, ML 3390: 10" Maximum, ML 3391: 16" Paper Weight 45 to 90 g/m² (12 to 24 lb.) Paper Thickness Rear Feed: 0.36mm (0.014") max.
Paper Specifications (continued) Environmental Requirements Paper Type Feed Weight Envelopes, single feed Top Only 90 g/m² max. 165.1 - 241.3mm (24 lb.) (6.5" to 9.5") Envelopes, continuous feed, non-overlap Bottom Only 90 g/m² max. 165.1 - 241.3mm (24 lb.) (6.5" to 9.5") Card stock Bottom Only 178 g/m² max. N.A. (48 lb.) Transparencies Top Only — Width Range* 215.9 - 279.4mm (8.
A Alarm light troubleshooting ............... 9 Auto CR menu setting ........... 19 feed XT menu setting ... 19 LF menu setting ............ 19 select menu setting ....... 19 B Bar codes ........................... 24 Bottom margin menu setting ............................... 19 C Card stock specifications .. 26 Centring position menu setting 19 Character pitch .................. 14 Characters per line ............ 23 Character set menu setting ............................... 19 Code page menu setting ....
O Operator panel function menu setting ..................... 20 P Page length menu setting .. 20 Page length control menu setting ............................... 20 Page width menu setting ... 20 Panel, front ................... 11-14 Paper jams, clearing .............. 2-6 specifications ................ 23 Paper out override menu setting ............................... 20 Paper park feature ............. 22 Pin 18 menu setting ........... 20 Pitch menu setting ............. 20 Print mode .................
English Oki Systems Company Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough Berks. SL1 4LE Tel: 01753-819819 Fax: 01753-819899 Help Guide 3390hlp3.