User’s Guide P/N 59332101
Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it.
Contents Overview Help and Helpful Hints ...................................... 11 Introduction ........................................................ 17 Where is the Help Key? ....................................................... 11 What Does Help Do? ........................................................... 12 Help List .............................................................................. 12 Function List .......................................................................
Getting Started .................................................................... 35 Where to Install Your Fax Machine .................................. 35 Unpacking ......................................................................... 36 Setting Up Your Fax Machine ............................................. 37 Installing the Toner Cartridge ........................................... 39 Attaching the Document Stacker ...................................... 41 Connecting to the Telephone Line ....
Dial Tone Detect ............................................................. 57 Busy Tone Detect ........................................................... 57 Tone/Pulse (MF/DP) ....................................................... 57 Tone (MF) Duration ........................................................ 57 PBX LINE ....................................................................... 57 FLASH/EARTH/NORMAL ............................................ 58 DIAL PREFIX ..............................
Power Outage Report ........................................................ 74 Display Messages ................................................................ 74 Basic Faxing Situations ...................................................... 75 Real-Time Dialing ............................................................ 75 Redialing .......................................................................... 75 Confirming Results ...........................................................
Sending a Delayed Fax ................................................... 90 Canceling Delayed Transmissions ................................. 91 Delayed Batch Transmission ............................................ 91 Program the Delayed Batch Destination Number .......... 91 Setting the Batch TX Time Function ............................. 92 Send a Fax as Part of a Delayed Batch ........................... 92 Canceling Delayed Batch Transmissions ....................... 93 Priority Transmission ........
Create a Polling Mailbox ............................................. 108 Set Bulletin Polling ...................................................... 108 Printing Polling Documents in Memory ...................... 109 Dialing Another Fax Machine to Request Documents (Polling Reception) ........................................................... 109 Printing Faxes Polled into Memory ................................ 110 Cancelling Polled Faxes in Memory ..............................
Broadcast Confirmation Report ........................................ 121 Printing the Broadcast Confirmation Report ................. 121 Telephone Directory .......................................................... 121 Printing the Telephone Directory ................................... 122 Group Directory Report ..................................................... 122 Printing the Group Directory .......................................... 122 Configuration Report ......................................
Problem Solving ............................................... 139 Printing a Cleaning Page ................................................... 139 Clearing a Document Jam ............................................... 139 Clearing a Printing Paper Jam ........................................... 140 Display Panel Messages .................................................... 142 Normal Display in Standby Mode .................................. 142 Error Messages ............................................
Help and Helpful Overview Hints Your fax machine has many features and capabilities that will help you Where is the Help Key? · operate the machine The Help key (1) is a control panel key. · save money · save time The Help button provides valuable information to help you operate the machine. This section summarizes the features and capabilities directly connected to saving money and time. Details for these features and capabilities are provided in other sections of this document.
What Does Help Do? When you press the Help key, a Help List and Function List print. The Help List is a guide for using key features of the machine. It provides step-by-step instructions for using the control panel to access or program various machine settings and features. The Function List is a printout of the menu structure. The menu is set up in a multilevel structure of functions, options, and settings. For more information, refer to “Selecting Functions and Settings.
Delayed Transmission This feature allows you to send documents at a specified time and date. You do not have to manually start the transmission. For more information, refer to “Advanced Operations, Delayed Fax Transmissions.” Relay Faxing This feature allows you to send documents to one distant fax machine, which then forwards the documents to other fax machines. This reduces the total number of long distance calls. Here is a typical relay fax situation.
Saving Time Help Button Press the Help Button to print a Help List and Function Lists. These are great references to use while working with your machine. See “Help and Helpful Hints.” Speed Dial Numbers Speed Dial Numbers (One Touch, 2-Digit, 3-Digit) can be programmed with frequently dialed numbers. This greatly reduces the number of keystrokes and time required when using these numbers. For more information, refer to “Programming Speed Dial Numbers.” Dual Access Your machine can multi-task.
5 6 7 ! You are prompted to enter the information for this Speed Dial (Name, Alternate Telephone Number, Communications Speed, and Echo Protection State. You may enter all of the requested information or press Menu/Exit to return to sending your fax. Either wait or press Start. Wait, and the transmission begins in a few seconds. Press Start and the transmission immediately begins. Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet(s).
References There are four very useful reference documents that you should print and keep near your fax. These documents are very helpful when programming your machine. 1 Help and Function Lists Press Help and these lists print. 2 3 16 | The Help List provides instructions for using the control panel to access or program various machine settings and functions. The Function List is a printout of the menu structure. It IS NOT a report of current menu settings. See “Help and Helpful Hints.
Introduction Overview Thank you for purchasing this fax machine. This desktop, plain-paper facsimile machine utilizes advanced lightemitting diode (LED) technology for quick and trouble-free transmission/reception of data and images. In addition to the many standard features, options can expand the machine’s capabilities. For information on the options, see “Options and Accessories.” Oki Data Web Site The Oki Data Web Site provides the most current information available on your product.
· Group Faxing. Create as many as 20 groups of telephone numbers and send documents to multiple locations with a single selection. · Automatic alternate call. Dials a second (alternative) telephone number if the number originally dialed is busy. · Advanced transmission and reception functions. Includes delayed transmission, broadcasting (multilocation transmission), confidential message transmission/reception, relay broadcasting, polling, etc. · Automatic redial and page retransmission.
· · Large Paper Capacity. 250 sheet paper cassette (universal size: legal, letter, A4). A 500 sheet optional second paper tray is available. With the second tray installed, the total capacity of the machine is 750 sheets. Fax forwarding. Document can be forwarded to a designated location after being stored in memory (setting can also be used to forward a document when the local machine is out of toner or paper). · No paper reception.
Getting to Know Overview Your Machine Components Refer to the illustrations for the location of the item(s). 1 Display Panel Displays status of machine and operation in progress. 2 One-Touch Keypad Use for one-touch dialing of preprogrammed telephone numbers and for entering alphabetic, numeric and special characters for programming and ID entries. 3 Numeric Keypad Use to enter telephone numbers, program information, and manual dialing.
4 5 6 7 8 9 Manual Paper Feeder Tray Fold out for manual paper feed (bypass paper tray). Use this to feed different types of paper directly into the machine. Copy Stacker Release Buttons Press these two buttons (one on each side), to gain entry to the toner/image drum area. Power Switch Press 1 to turn on and 0 to turn off. Control Panel (Programming) Keys These are the main keys used for programming machine settings and operations and navigating through the function menu.
10 Document Tray Holds documents being faxed or copied. 11 Document Tray Extension Pullout extension supports long pages. 12 Copy Stacker Holds document copies after copying process. 13 Copy Stacker Extension Pullout extension for supporting long documents. 14 Paper Tray Holds 250 sheets of paper (universal type: legal, letter, A4) 15 Paper Indicator Shows level of paper remaining in paper tray. 16 Copy Output Lever Up position: copies exit the machine face down.
17 AC Power Cord Socket Plug the AC power cord (supplied with the unit) into this socket. 18 Line Jack Jack for connection to main outside telephone line. 19 Back Cover Remove this cover to expose the expansion (installation) slots for certain options. Options vary according to the the model of your machine. See “Options and Accessories” 17 ! 20 IEEE-1284 Parallel Port The optional Multi-Function Printer (MFP) Kit uses this port. The MFP software allows your fax machine to interface with a computer.
23 LED Printhead This black bar is the transfer mechanism that writes received/copied information to the image drum. Clean the LED when you change the toner cartridge. See “Maintenance.” 24 Image Drum Unit The image drum contains a green photosensitive drum which receives information from the LED print head and transfers it to the printing paper. Install a new image drum unit* when Replace Drum appears on the display panel.
Control Panel Keys and Indicators ™ User’s Guide: English | 25
1 Display Panel: Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings. 2 Shift Up Key: Use this key to: - Move to the previously selected option in the same operational layer when programming the machine. - Move to the upper row from the lower row when data such as telephone numbers is listed in two rows.
9 10 11 12 13 14 Resolution Key (Photo, Ex.fine, Fine, STD indicator lights): Use this key to set the desired resolution of the fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images. Type of Original Key (Dark, Normal, Light indicator lights): Use this key to set the contrast after loading the document. Use Light for originals that are too light, Normal for originals with good contrast, and Dark for originals that are too dark.
17 Hook Key: Use this key to open the telephone line for manual dialing with the numeric keypad or external telephone handset. After pressing the key, you can hear the dial tone and dialing code through the machine’s speaker. 18 Speed Dial/Search Key: After loading a document for faxing, press this key and then enter the programmed Speed Dial (One-Touch or 2 or 3-digit) number for the location. The speed dialing function automatically dials the telephone number and transmits the fax.
23 One-Touch Keypad: Detailed descriptions of the OneTouch Keypad functions are provided in a different section of this document. See “Getting to Know Your Machine, One-Touch Keypad.” 24 One-Touch Labels: After programming a telephone number into a One-Touch key, write the name of the location on the label for the One-Touch key. Remove the plastic covering the label, use a pencil to write the name, and then replace the cover. You may need replacement (blank) labels. See “Options and Accessories, Obtaining.
Unique Key (One-Touch key #20): Use the same as the “0” of a 10-keypad. Also used to enter Symbols: ! # & ‘ ( ) * + , - . / : ; = ? · Internet characters: @ “ _ % - l The - l functions as a tilde (~) symbol. Umlaut characters: Ä ß Ñ Ö Ü Norwegian characters: Æ Å Ø æ å ø Del Key (One-Touch key #30): Use this key to delete characters at the position of the cursor in the display panel when entering ID, telephone numbers or programming functions.
Accessing Second Panel of One-Touch Keys (Model 5950) To access the second panel of One-Touch keys (41-80), grasp the latch at the bottom of the keypad and lift up on the main panel, swinging it up and to the right. After pressing the desired key(s), close the main panel. ! The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 40 (Model 5750) or 1 through 80 (Model 5950). For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory.
Installation Overview To install your fax machine, follow the steps in this section.
Safety Installation Hints · Install your fax machine in a dust-free location away from direct sunlight. · Do not plug your fax machine into a power source shared by equipment that produces electrical noise (e.g., air conditioners). · Leave electronic adjustments to authorized service personnel. · The LINE terminal connects your fax machine to a standard telephone line.
Operation and Maintenance Toner Cartridge and Image Drum Handling · Use a dry cloth to clean the control panel and the main body of the unit. · Aside from the instructions specifically mentioned in this document, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself. · Pull out the AC plug before trying to remove any objects that may have fallen into the machine.
Emergency First Aid · IF TONER IS SWALLOWED: Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow manufacturer’s instructions), Seek medical attention. Never attempt to induce vomiting or give anything by mouth to a person who is unconscious. · IF TONER IS INHALED: Take person to an open area for fresh air. Seek medical attention. · IF TONER GETS IN THE EYES: Flush eyes with large quantities of cool water for 15 minutes, keeping eyelids open with fingers.
Unpacking Remove contents from the carton. Be sure that all the items listed below are included. ! 1 2 3 4 5 6 7 36 | If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.
Setting Up Your Fax Machine 1 Lift up on the document tray and swing it up and out of the way. 2 Press the release buttons located on both sides of the copy stacker. Lift up the stacker.
3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. Caution: Do not touch the green drum surface! ! 4 Grasp the protective sheet and pull it out. 38 | OKIFAX 5750/5950 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to make sure it is installed correctly.
Installing the Toner Cartridge 1 Lift out the toner well cover and discard. 2 Unwrap the toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge. 3 Holding the toner cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a). ! ! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials.
4 Lower the right side down into the toner well. 5 Push the lock lever in the direction of the arrow until it stops. 40 | OKIFAX 5750/5950 6 Close the copy stacker and document tray. Make sure the cover is firmly closed.
Attaching the Document Stacker Connecting to the Telephone Line Attach the document exit stacker on the back of the machine using the latching mechanism provided. 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 2 Insert the other end into your wall telephone jack.
Connecting Optional External Devices Handset If you purchased an external handset option with your fax machine, follow these instructions to install it. 1 Plug in one end of the handset cord into the handset and the other end into the jack on the front of the cradle. Place the handset in the cradle. 2 Insert the supplied telephone cord into the jack located on the back of the cradle. 3 Insert the end of the cord into the TEL jack on the back of the fax machine.
Answering Machine Refer to “Connecting an External Telephone.” You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See “Setting Basic Features, Setting the Answering Mode.” Connecting Power 1 Plug the power cord into the back of the unit. ! Answering Machine and Telephone 1 Connect your answering machine to your fax machine. 2 Plug your external telephone’s cord into the telephone jack on your answering machine.
Loading Paper Your fax machine can hold up to 250 sheets of standardweight (20 lb. [75 g/m2]) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers. Load paper into the tray print side DOWN. If you are loading letterhead, place the paper print side down, with the letterhead near the handle part of the tray. If you are receiving a document created on legal-size paper, the document will be reduced to fit on letter size paper.
4 Remove the paper from its wrapper. Note the “print side” notice printed on the label. Fan the paper. 5 Load the paper into the paper tray, print side down.
Selecting Functions and Settings The display (a) and navigating keys (b) on the control panel simplify setting your machine’s functions. Press Menu/Exit (c) to access the menu. The machine functions are organized in a menu structure. Functions are shown in the display as you navigate through the menu, using the navigation keys. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed.
Navigating the Function Menu The menu is set up in a multilevel structure of functions, options, and settings. A function can include a number of options and settings. For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings.
Using the Help Key To see how the menu is organized, press HELP (1). Your machine prints Help and Function Lists, which provide instructions for accessing menu items. These are helpful when you are setting your machine’s features. See “Help and Helpful Hints.” Using Step Access To navigate through the various functions step by step, use the navigation keys: 1 Press the MENU/EXIT key to activate the function menu mode and to exit the function menu mode and return to standby state.
Press ENTER to set an option. Press CLEAR to clear entered data. Using Speed Access If a function has a speed access number, type in the number at the menu display prompt to access the function. Speed access numbers must be entered in two-digit format (for example, 00 or 99). A list of speed access numbers follows this section. Here is an example of using speed access. To access the Redial Tries function, you only need to press three keys. From the standby mode with no document loaded: 1 Press Menu/Exit.
Machine Settings 10 Auto Answer Mode 11 Monitor Volume 12 Buzzer Volume 13 User Language 14 Remote Diagnosis 15 TX Mode Default 16 No Toner Memory Receive 17 Memory Full Save 18 Instant Dial 19 Restrict Access 20 ECM Function 21 Closed Network 22 Toner Save 23 Sender ID Switch 24 1st Paper Size 25 2nd Paper Size This is active only when the second paper tray is installed.
Incoming Options 60 Incoming Ring 61 Remote Receive 62 T/F Timer Program 63 Continuous Tone 64 PC/FAX Switch 65 CNG Count 66 Ring Response 67 Distinctive Ring Report Options 70 MCF (Single Loc.) 71 MCF (Multiple Loc.) 72 Message in MCF 73 Error Report (MCF) LAN Options (for Internet Fax feature set) 80 Auto Tray SW 81 Paper Size Check 82 LAN Print T.O. 83 POP Interval 84 DELET POP MSG. 85 Time Between GMT 86 Text Print 87 Header Print 88 Coding Mode 89 EX.
Setting Basic Features Setting the Date and Time Setting the Language Follow these instructions to set the date and time: 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 00. The display shows: 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 13. 3 Select the language you want to appear on the display panel. 4 Press Menu/Exit to return to standby mode.
TSI/CSI This is the telephone number of your fax machine. This number is printed at the top of the faxes you send, and appears on the displays and reports of other fax machines you are communicating with. A TSI/CSI can be up to 20 characters long. Sender ID This is a descriptive title that identifies the sender—usually the location of your fax machine or the name of your company or office. It is printed at the top of every fax you send. You can enter up to 32 characters.
List of Modes · Auto Receive Mode [FAX] · Manual Receive Mode [TEL] · Telephone/Fax Mode [T/F] · Telephone Answering Device Mode [TAD] · Memory Reception Mode [MEM] · Forwarding Mode [FWD] · PC Fax Mode [PC] Auto Receive Mode [FAX] Your machine is connected to a telephone line reserved only for fax communication. This is the factory setting. Your machine assumes all incoming calls are fax messages and automatically receives all incoming fax messages.
In this mode, your machine detects whether an incoming call is a fax or voice call. If it is a fax call, your machine receives the fax. If it is a voice call, your machine rings, then your answering machine activates. If you set the Remote Receive user function, the caller can send a fax at any time during or after the recorded message by using their keypad to enter the remote receive number you have programmed. This number activates fax reception.
Dial and Incoming Call Parameter Settings These settings allow you to control the way your machine dials telephone numbers and receives incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient. Setting Dial and Incoming Call Parameters 1 Press Menu/Exit to enter the menu. 2 Input the speed access number for the dial or incoming call parameter you want to change. 3 Use or to select the desired setting, Press Enter.
Dial Tone Detect Speed access no. 43 This function allows your machine to wait for and detect a dial tone before dialing. Set to ON, a dial tone must be detected. Available settings are ON and OFF. ON is the default setting. Tone (MF) Duration Speed access no.49 If the machine is set to the MF dialing method, this function controls the duration of the tones used for dialing. Tone duration varies by country. Available settings are 75, 85, and 100 ms. 100 ms is the default setting.
FLASH/EARTH/NORMAL Speed access no. 51 This function sets the type of PBX line your machine is connected to (if your machine is connected to a PBX). Available settings are NORMAL (N), flash (F) and earth (E). NORMAL (N) is the default setting. DIAL PREFIX Speed access no. 52 If your machine is connected to a PBX, use this function to tell your machine what access number is used to obtain an outside line from your PBX. You can enter up to 4 digits. Available settings are ON and OFF.
Continuous Tone Speed Access no. 63 When this function is set to ON, a completion tone is emitted at the end of receiving a fax. Pressing the Stop key turns off the tone. Available settings are ON and OFF. OFF is the default setting. PC/FAX Switch Speed Access no. 64 When set to ON, the machine automatically switches to FAX when fax reception by a connected personal computer is not possible. Fax reception is disabled when the PC/FAX switch is set to OFF. Available settings are ON and OFF.
User Language Speed Access no. 13 Your machine has two languages installed—English and Spanish or French, depending on where you purchased it. The language programmed is used to display messages on the control panel as to well as to print reports. Available settings are English, Spanish, or French. English is the default setting. Paper-Size Setting The machine can support two different paper settings (when the 2nd-Tray option is installed). 1’ST Paper Size Speed Access no.
Entering a PBX Dial Prefix Clearing the PBX Dial Prefix 1 2 3 4 5 1 2 3 4 Press Menu/Exit to enter Menu. Input speed access no. 50 (PBX Line), wait. Press or to select ON or OFF setting, press Enter. Press until you reach Dial Prefix, press Enter*. Input the digit(s) normally dialed to obtain an outside line from the PBX, press Enter. 6 Press Menu/Exit to return to standby mode. * Dial Prefix can also be accessed from the main menu by entering its speed access code 52.
Programming Speed Dial Numbers ! This section describes programming fax numbers only. If the Internet Fax feature set is installed in your OKIFAX, see the Feature Set Guide for information on programming e-mail addresses. You can program (save) frequently dialed numbers into your machine. This way, you enter the full number once, and access the number with one or a few keystrokes thereafter. A total of 140 spaces (Model 5750) or 230 spaces (Model 5950) are available for programming numbers.
Your fax machine is equipped with 40 one-touch keys (Model 5950 is equipped with a second hidden panel for a total of 80 keys). Two 40-digit numbers can be programmed to each one-touch key, a primary number and an alternative number that is used if the primary number is busy or goes unanswered. You can also enter a 15 character location ID (name) for each key. ! ! Group Faxing Speed dial numbers can be grouped together so you can quickly fax a document to multiple locations with one key touch.
Collect Information Gather the following information for each Speed Dial number you want to store: · Name · Primary Telephone Number (LOC#) · Alternate Telephone Number (ALT#) · Communications Speed · Echo Protection State Name Use letters, numbers, and symbols, in any combination, for the name. The name can be up to 15 characters long. Primary Telephone Number (LOC#) This is the main number. The main number can be up to 40 characters long.
Numeric Keypad 0-9/*/#: Use these keys to enter numbers Unique Key: Use this key to enter a variety of unique characters. Symbols: ! # & ‘ ( ) * + , - . / : ; = ? · Internet characters: @ “ _ % - l The - l functions as a tilde (~) symbol. Umlaut characters: Ä ß Ñ Ö Ü Norwegian characters: Æ Å Ø æ å ø Hyphen Key: Use this key as the “- ” character when programming ID, PBX, public line, or international numbers. Clear Key: use this key to cancel ID, telephone number and programming entries.
See next page.
Programming a Speed Dial ! Print the Telephone Directory before you begin programming. This provides a reference of the speed dial numbers already programmed. 5 6 See “Reports, Telephone Directory.” 7 Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet(s). The One Touch Sheet(s) provide space for Speed Dial numbers 1 through 40 (Model 5750) or 1 through 80 (Model 5950). For higher Speed Dial numbers, program the number(s) and print the Telephone Directory.
Clearing a Speed Dial Print the Telephone Directory before you begin clearing. See “Reports, Telephone Directory.” This provides a reference of the speed dial numbers already programmed. ! There are three ways to clear a speed dial number. · Programming new information as a replacement to the existing speed dial information. · Using DEL to erase the existing speed dial information. · Using Clear To program new information, refer to “Programming Speed Dial Numbers.
Basic Faxing Overview Document Guidelines General · Try to use good quality documents for your fax transmission. Documents that work best are typed or written with a black felt-tip pen on white (or light) paper. · Do not send documents that are not rectangular. · Never use documents that have wet or sticky surfaces, wrinkles, staples, or paper clips. · Your machine can transmit documents with normal wear (staple holes, letter folds and minor corner folds).
Multiple Page Specifications Also see “Basic Faxing, Document Guidelines, General.” For very heavy paper, load and send pages individually. Width Minimum 5.8 inches (148 millimeters) Maximum 8.5 inches (216 millimeters) Length Minimum: 5 inches (128 millimeters) Maximum: 14 inches (356 millimeters) Paper Weight Minimum 13 pounds (50 g/m²) Maximum 28 pounds (105 g/m²) Paper Thickness Minimum 0.003 inches (0.08 millimeters) Maximum 0.005 inches (0.
2 3 4 5 Neatly stack your documents, then insert them face down into the document feeder. Adjust the document guides for a snug fit. The machine grips the documents, and pulls in the bottom page. If necessary, use the Resolution and Type of Original keys for the best possible quality. Resolution · For normal office documents, use STD (standard) resolution (default). · For documents with small type or other fine details, use FINE or EX.FINE resolution.
Procedure 1 Load your documents. 2 Select the entry method, referring to the instructions in the following sections. Entry methods are: · One-Touch · 2- or 3-Digit Speed Dial · Search · Numeric Keypad · External Telephone Using a One-Touch Speed Dial Key Press the One-Touch key you have programmed. Using 2- or 3-digit Speed Dial 1 Press the Speed Dial/Search key. 2 Enter the Speed Dial number (2 or 3-digit) using the numeric keypad. 72 | OKIFAX 5750/5950 3 4 Press the Enter Key. Wait.
Using the Numeric Keypad 1 Dial as you would on a normal telephone. 2 If you make a mistake, press the DEL key to back up one space, then enter the correct number. 3 Press the Start key. Using An External Telephone To use this feature, you must have an external, optional handset or telephone connected to your fax machine. 1 Pick up the receiver and dial the number. If the receiving machine is in automatic reception mode, a high-pitched tone will be heard.
Setting a Closed Network Display Messages 1 2 3 Here are some of the messages you may see during a typical fax transmission. 4 Press Menu/Exit to enter the menu. Input speed access number 21 (Closed Network); wait. When Closed Network displays, press or to select a setting, press Enter. Press Menu/Exit to return to standby mode. Power Failures A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage.
Basic Faxing Situations Real-Time Dialing Stopping a Transmission Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line, you will hear a dial tone. Enter the number. If an external telephone is connected to your machine, you can dial in real time by picking up the handset. To stop a transmission while it is in progress: 1 Press the Stop key twice. The display shows STOPPED.
2 3 If a signal from a remote fax machine is heard, or if a person wishes to fax you a document after a conversation, press the Start key. When the RECEIVING message appears on the display, hang up the handset. The machine will emit a tone following disconnection, telling you that the transmission was successful. No Paper Reception If your machine runs out of paper: · A NO PAPER, REPLACE PAPER message appears on the display. · The machine continues to receive faxes in memory.
When Are Faxes Received to Memory? Your machine receives messages into memory if: · you set (program) the machine to receive messages to memory · the machine runs out of paper · the machine runs out of toner When Are Memory Messages Printed? When messages are received into memory, they will print when · paper is replaced, if the machine ran out of paper · you request them, if the machine is set to receive messages to memory · when the machine is switched from Memory Reception Mode to Auto Receive Mode Mem
Printing the Active Memory Files Report 1 Press Menu/Exit to enter the menu. 2 Press to select Report Print, press Enter. 3 Press or until the report you want appears on the display. Press Enter. 4 Print all the reports you want, then press Menu/Exit to return to standby mode. Printing Messages Stored in Memory 78 1 2 3 Press Menu/Exit to enter Menu. Press to select Print from Memory, press Enter. Press to select Print Memory Msg., press Enter.
Messages in Memory and Power Losses A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost. If the data in memory is lost when power is restored, the Power Outage Report prints.
If the only record of the fax number you are dialing is printed on the document being sent, it can be difficult to remember the number. Entering the number before loading the document allows you to see the number when keying. Once the number is entered, place the document (face down) on the feeder. ! 80 For situations 2 and 3, TX Prep Activated displays for 2-3 seconds.
To Make Copies 1 Load the document(s) in the document tray. 2 3 Press Copy. The display shows Number of Copies. If only one copy is required, wait. The machine begins copying. To make multiple copies, enter the number of copies you want. Use the numeric keypad. Press Copy again. The machine begins making copies. 4 5 2 Fold down the manual paper feeder tray. 3 Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper.
4 Press Copy. If you are making more than one copy, feed paper continuously one sheet at a time. ! Face Up Stacking/Face Down Stacking ! If the lever is set for face up, faxing is disabled. The machine can process copies in two ways: stacked with printed side up or with print side down. The position of the lever located on the side of the machine, above the power switch, determines how the copies are stacked. 1 2 82 | In the upper position, copies exit the machine face down.
Sending a Fax to Overview Multiple Locations Group vs. Broadcast There are two ways to send one fax to multiple locations using one fax session. · Group · Broadcast ! Individual destination numbers included as part of either method may be saved (programmed) into your fax machine as One-Touch or 2- or 3–digit Speed Dial numbers. These saved (programmed) numbers must exist before sending a fax. See “Programming Speed Dial Numbers.
! Individual destination numbers included as part of the broadcast fax may be saved (programmed) into your fax machine as One-Touch or 2- or 3–digit Speed Dial numbers. The Broadcast (a collection of individual destination numbers) cannot be saved. Group Faxing What is a Group Fax? If you often send a fax to many fixed locations, setting up these locations as a group will save time. A group fax is a fax sent to several locations. A group fax is meant to be repeated.
Deleting Groups ! Print the Group Directory Report before deleting a Group. This report is a reference of group numbers already programmed. See “Reports.” You can delete an entry in a group, several entries, or the entire group. To delete an entry, perform the delete procedure for only that entry. To delete several entries, perform the delete procedure for each entry you want to delete. To delete a group, you must first delete all of the numbers assigned to the group.
By Name Press the Speed Dial Search key. Input the first character of the Group ID. The group name will appear on the display. By Number Press the Speed Dial Search key. Press the # key, and enter xx (xx is the number for the group). Press the Enter key twice. The group name will appear on the display. 3 Press the Start key.
3 Repeatedly press to scroll through the list of location IDs beginning with that letter. This list is an alphabetical list of ALL Speed Dials and Groups programmed into the machine. Groups are indicated by a # before the name. 4 When the correct location is found, press the Start key to begin faxing. The broadcast, a collection of destination numbers [where the fax is going to], IS NOT saved (programmed) into the machine.
5 At this point, you have three options. Press Enter to display the locations for the broadcast. Press Enter twice to print the locations for the broadcast. Press Start to begin faxing.
Advanced Operations The advanced operations are: · Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission · Priority Transmissions · Confidential Faxes · Call Forwarding · Relay Faxing · Polling Transmission (sending documents requested by another fax machine) Delayed Faxing What is Delayed Faxing? Delayed Faxing allows you to send documents at a specified time and date. It frees you from having to manually start the transmission. You can scan the document and store the data in memory.
Delayed Fax vs. Delayed Batch A delayed fax transmission is one fax sent to one location, group, or broadcast, at a time and date specified by you. A delayed batch transmission is a little more complicated. In a delayed batch transmission, faxes to a single location are not sent until a specified time. The faxes are sent at the same time every day. Imagine that your fax machine is located in the main office, and you send faxes to your sales force.
Canceling Delayed Transmissions To cancel a delayed transmission before it is sent: 1 Press Stop. 2 The display shows Communication Cancel. 3 The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. 4 5 6 7 8 Press or to select transmission to cancel. Press Enter. The Location ID and Tel. No. of the selected transmission will display. After confirmation, press Clear. Selected transmission will be canceled.
Setting the Batch TX Time Function ! Locations used for Delayed Batch Transmission must be programmed into Speed Dial numbers 31 through 40 before the Batch TX Time may be set. 1 2 3 4 Press Menu/Exit to enter the menu. Press to select Location Program. Press Enter. Press to select Batch TX Time. Press Enter. Enter the Speed Dial number of the desired location. Use the numeric keypad to enter the number. Press Enter. When prompted, enter the desired time. Press Enter.
Canceling Delayed Batch Transmissions To cancel a delayed transmission before it is sent: 1 Press Stop. 2 The display shows Cancel Communication. 3 The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. 4 5 6 7 Press or to select transmission to cancel. Press Enter. The Location ID and Tel. No. of the selected transmission will display. After confirmation, press Clear. The selected transmission will be canceled.
Your machine can send and receive confidential faxes. Confidential faxes require that: 1 Both communicating machines (the machine being sent from [sender] and the machine being sent to [receiver]) support compatible confidential fax standards. both machines are OKIFAX (or compatible) products or both machines are equipped with a sub-address function 2 Confidential mailbox addresses be shared On your machine, the address is the number (1 to 16) of the confidential mailbox.
Creating a Personal (Confidential) Mailbox 1 Press Menu/Exit to enter the Menu. 2 Input speed access number 04, wait. 3 Enter the personal box number (1-16), press Enter. This is the address. 4 Press or to select Confidential, press Enter. 5 Input a 4-digit numeric password (0000-9999), press Enter. 6 Repeat steps 3-5 until the desired number of confidential mailboxes is created (up to 16). 7 Press Menu/Exit to return to standby mode.
3 Enter the number of the personal mailbox to be modified/deleted, press Enter. Press or to select Close, press Enter. At Close Box?, press Enter. At Password, enter the 4-digit numeric password. Press Enter. Press Menu/Exit to return to standby mode. 4 5 6 7 ! If the message Illegal Operation is displayed, the mailbox selected contains one or more messages. The mailbox must be empty before a change can be made.
Receiving Confidential Faxes A confidential fax is received to a personal mailbox (or subaddress number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Your machine can receive confidential faxes from OKIFAX (or compatible) machines or machines with a sub-address function When you receive a confidential fax, it is stored in memory. It will not print until the proper password is entered.
4 Enter the personal mailbox number (1-16) that is holding the message, press Enter. Enter a 4-digit password for the mailbox, press Enter. The message prints, and the machine returns to standby. 5 6 Tip: If no message is stored in the personal mailbox, No Data in Memory displays. Deleting Confidential Faxes ! You must know the address and password of the confidential mailbox you wish to delete from. The Confidential Reception Report has the mailbox address. 1 2 3 4 Press Menu/Exit to enter Menu.
Set the Auto Answer Mode to FWD 1 Press Menu/Exit to enter the menu. 2 Press to select Setup, press Enter. 3 Press to select Machine Settings, press Enter. 4 Press to select Auto Answer mode, press Enter. 5 Press to select FWD, press Enter. 6 Press Menu/Exit to return to standby mode. Clear Forwarding Mode 1 Press Menu/Exit to enter the menu. 2 Press to select Setup, press Enter. 3 Press to select Machine Settings, press Enter. 4 Press to select Auto Answer mode, press Enter.
Relay Faxing What is an example of Relay Faxing? Imagine that you need to send a fax to a number of locations in another area code. With Relay Faxing, you (the relay initiating station) send one fax (transmission) long distance to another machine (the relay key station [hub]). The relay key station (hub) then sends the fax to all of the other machines/locations in the area code, at local rates.
Using Your Machine as a Relay Initiating Station Your machine can act as the relay initiating station, which starts the relay broadcast by sending the original documents. Before you program your machine to initiate a relay broadcast, you must have the information listed below.
For your machine, that location is Auto Dial 99 (Relay Report Number). Auto Dial location. For your machine, that location is Auto Dial 99 (Relay Report Number). ! ! Be sure to program the number in the format the relay key station uses for dialing. For example, be sure to include the access digit, if required. Be sure to program the number in the format the relay key station uses for dialing. For example, be sure to include the access digit, if required.
6 7 8 9 Enter the desired location using the Speed Dial number or numeric keypad, press Start. The machine will scan the document(s) into memory and begin faxing to the key relay station. If all memory is used, the display will show Memory Overflow, Send Scanned Pages? To send scanned pages, press Enter.
See “Sending a Fax to Multiple Locations, Group Faxing.” You must provide the two-digit group number(s) to the relay initiating station. Create the Relay Password To program the Relay Password 1 Press Menu/Exit to enter the menu. 2 Press to select Setup, press Enter. 3 Press to select ID Password, press Enter. 4 Enter the the 4-digit relay password, press Enter. 5 Press Menu/Exit to return to standby mode. You must provide this password to the relay initiating station.
To program the Relay Password: 1 Press Menu/Exit to enter the menu. 2 Input speed access number 27. 3 Press or to select ON, press Enter. 4 Press to select Relay Report No., press Enter. 5 Press Menu/Exit to return to standby mode. Sending Documents Requested by Another Fax Machine (Polling Transmission) Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them.
Memory Polling Memory Polling is very similar to Feeder (Document Tray) Polling. The difference is that the document is saved to memory, instead of occupying the feeder (document tray). In Memory Polling, the document is saved to general memory, not a specific mailbox. When a document to be polled is saved to a mailbox, you are performing Memory Polling (Bulletin), not Memory Polling. ! Only one remote fax can poll your machine if memory polling is used. Only the document saved in memory can be polled.
To set document tray polling: 1 Press Menu/Exit to enter the menu. 2 Press to select Polling TX/RX. 3 Press Enter to select Polling TX. 4 Press to select Feeder Poll, press Enter. 5 Load the document(s). 6 Display shows Waiting to be Polled. ! If you use feeder (document tray) polling, remember that the document remains in the machine until the unit is polled. Only one remote fax can poll your machine if feeder (document tray) polling is used.
Memory Polling (Bulletin) During Memory Polling (Bulletin), remote machine(s) contact your fax machine and request (poll) documents. The documents are stored in specified personal mailboxes. The remote machine(s) continue the request(s) until all stored documents in the specified mailboxes have been retrieved. To use bulletin polling, you must 1 Create Personal (Bulletin Polling) Mailboxes. 2 Provide the Personal (Bulletin Polling) Mailbox address (number) to the machine requesting documents.
Printing Polling Documents in Memory 1 2 3 4 5 Press Menu/Exit to enter the menu. Press to select Print from Memory, press Enter . Press to select Print Personal Box, press Enter . Enter the personal mailbox number (1-16) holding the document, press Enter. The message prints, and the machine returns to standby. Tips: 1) If no message is stored in the personal mailbox, No Data in Memory displays.
Printing Faxes Polled into Memory Use this feature to · print faxes you have polled from a remote machine · print documents scanned into your machine for polling. 1 Press Menu/Exit to enter the menu. 2 Press Enter to select Print from Memory. 3 Press to select Print Memory Poll, press Enter. 4 Faxes stored in memory print. The machine returns to standby mode. Cancelling Polled Faxes in Memory 1 2 3 4 110 | Press Stop. Then press Enter.
Customizing Overview Features and Operations Many of your fax machine’s features and settings can be changed to suit your needs. This section lists the functions you can change to customize machine operations. When you press the Help button, a Help List and Function List print. These lists are very helpful when you are moving through the multi-level structure of the menu. ! 1 2 3 4 5 Identifying Current Settings Changing Operation Functions The Configuration Report is a list of current settings.
Printing a Configuration Report 1 Press Menu/Exit to enter the menu. 2 Press to select Report Print, press Enter. 3 Press or to select Configuration, press Enter. 4 The report prints. 5 Press Stop to cancel printing. Changing Operation Functions 1 Press the Menu/Exit key to enter the menu. 2 Enter the speed access number of the operator function you want to change.
During the programming sequence, the new default combination is shown on the display panel. The default settings are standard (STD) and normal (Normal). Memory Full Save Speed access no. 17 With features like group dialing, dialing starts after an entire document or set of documents is read into memory. When this function is set to ON, a message displays when memory becomes full and an operator time out seems likely during the dialing process.
ECM Function Speed access no. 20 The error correction mode (ECM) function is provided to improve communications in areas where telephone line conditions are very poor. Available settings are ON and OFF. The default setting is ON. Sender ID Switch Speed access no. 23 This function determines if the Sender ID is to be printed on the transmitted fax. When set to ON, the ID is included on the fax. Available settings are ON and OFF. The default setting is ON.
T/F Timer Prg. Speed access no. 62 When set to T/F, the machine will automatically distinguish between incoming voice and fax communications. The T/F timer controls how long the machine waits for the call to be answered before switching to FAX mode. Available settings are 20 and 35 seconds. The default setting is 35. CNG Count Speed access no.
modes—TEL, TEL/FAX, or TAD—will override Distinctive Ring. This feature may not work properly if you have a telephone other than a genuine Oki optional handset connected to your fax machine. Setting Distinctive Ring To set up your fax machine to recognize another ring pattern: 1 Press the Menu/Exit key to enter the menu. 2 Enter speed access number 67. 3 When the display shows the parameter you want, press or to select the setting, press Enter. 4 Press Menu/Exit to return to standby mode.
Restricted Access ID Speed access no. 06 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Restrict Access mode. Up to 24 passwords can be registered at one time. User Function 19 (Restrict Access Mode) must be set to ON before the Restrict Access ID may be set. 3 Enter department number (1-24), press Enter. 4 Input 4-digit password (0000-9999) using the numeric keypad. 5 If the number is already registered, INVALID ID displays.
Service Function Settings Service function settings affect the way a facsimile machine operates. If any of the following settings need to be changed, please contact the nearest OKIFAX dealer and request service. Time/Date Print This setting controls if and how the time and date are printed on faxes transmitted by the machine. The machine can be set to print/not print time and date, print time and date at the top of the first page only, or print time and date at the top of every page.
Reports Understanding Reports Your machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print. For instructions on printing a report, see “Reports, Printing Reports” or “Reports, Report Name.” Printing Other Reports 1 Press the Menu/Exit to enter the menu. 2 Press to select Report Print, press Enter.
· · · · Function List Protocol Dump Log. Report G3 Log. Report ! Only Authorized Service Technicians will access the Protocol Dump, Log. Report, and G3 Log. Report. Automatically Generated · · · · Message Confirmation Report Power Outage Report Broadcast Entry Report Confidential Reception Report Activity Report This report provides a record of your machine’s last 30 communications.
· The date and time at which the message was scanned into memory for transmission. · The name or telephone number of the machine you were communicating with · The communication mode used for each transmission or reception. · The number of pages. · The result. Printing the Active Memory Files Report 1 2 3 4 Press Menu/Exit to enter the menu. Press to select Report Print, press Enter. Press or until the report you want appears on the display. Press Enter.
Printing the Telephone Directory 1 2 3 4 Press Menu/Exit to enter the menu. Press to select Report Print, press Enter. Press or until the report you want appears on the display. Press Enter. Print all the reports you want, then press Menu/Exit to return to standby mode. Group Directory Report This report provides a complete listing of all of the numbers programmed into a specific group. There is a separate report for each group.
Function List The Function List is a report of the structure of the menu for your product. Use it as a reference while moving through the levels of the menu. It is NOT a report of the current menu settings. The Configuration Report provides a list of the current menu settings. See “Reports, Configuration Report.” Printing the Function List Press Help. Message Confirmation Report This report provides information about your last singlelocation fax transmission or polling transmission.
MCF (Single-Loc) Speed Access no. 70 Set to ON, an MCF automatically prints for single location transmissions. When set to OFF, no report prints. MCF (Multi-Loc) Speed Access no. 71 Set to ON, single and multiple location transmission MCFs automatically print. When set to OFF, no report prints. Image in MCF Speed Access no. 72 Set to ON, a portion of the first page of the fax transmitted prints in the MCF. When set to OFF, no image prints in the report. Err. Report (MCF) Speed Access no.
Confidential Reception Report This report prints automatically each time your machine receives a confidential message. Information in this report includes. · The date the message was received. · The total amount of time your machine spent receiving the message (S, R-TIME). · The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The number of the mail box into which the message was received. · The number of pages received. · The result. · Service codes.
PUNIT This error code indicates a problem with the printing unit. Contact your service person. R_JAM Communication Codes Communication codes indicate the communication mode used for a communication. B.C. Multiple-location transmission (broadcast). A paper jam occurred in your machine while it was receiving a fax, and it was unable to receive the entire message in memory. TX A communication initiated by your machine. S_JAM RX A document jam occurred in the sending fax machine.
Maintenance This section covers the procedures listed below. · Cleaning the Scanner Path · Replacing the Toner Cartridge · Replacing the Image Drum · Resetting the Image Drum Counter Cleaning the Scanner Path For the best possible scanning quality, clean the paper lint and dust accumulated in the area around the contact image sensor (a). Open the control panel and gently wipe the area over the scanner.
Replacing the Toner Cartridge ! This machine will only operate using the toner cartridge specified by OKI for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct toner cartridge. ! 128 | Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials.
! CAUTION: When you open the top cover, you will see a label that reads: (CAUTION-HOT). This part is extremely hot–do not touch it. 1 Lift up on the document tray and swing it up and out of the way. 2 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. 3 Pull the lock lever on the toner cartridge in the direction of the arrow.
! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see “Installation, Safety.” 4 Carefully lift the toner cartridge out of the image drum unit. For disposal, place it in the plastic bag you received with your new toner cartridge. 5 Unwrap the new toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.
7 Lower the right side down into the toner well. 9 Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array. Use a clean section of the wipe with each pass. . 8 Push the lock lever (in the direction of the arrow) until it stops. 10 Close the copy stacker and document tray. Make sure the cover is firmly closed.
Replacing the Image Drum ! This machine will only operate using the image drum unit specified by OKI for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct image drum unit. ! 132 Warning: Be careful when handling the image drum unit. NEVER touch the green surface. Do not let toner spill onto your clothing or other porous materials.
1 2 Turn off the power switch. Lift up on the document tray and swing it up and out of the way. 4 ! 3 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new image drum cartridge, and discard it. Please abide by local laws when disposing of an image drum cartridge. Press the release buttons located on both sides of the copy stacker. Lift up the stacker.
5 134 Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place. 6 Lift out the toner well cover and discard. 7 Install a new toner cartridge. See “Maintenance, Replacing the Toner Cartridge.” | OKIFAX 5750/5950 Resetting the Drum Counter Use this function to reset the drum counter when you replace the image drum and to clear the CHANGE DRUM message. To reset the image drum counter: 1 Press Menu/Exit to enter the menu. 2 Press until the > symbol is beside COUNTER.
Options and Accessories Obtaining Before you order, have the correct part number and description of the item. · Order on the Internet at www.okidata.com · · · · ! Important: This machine will only operate using the consumables and options specified by OKI for this facsimile machine. The use of any other consumables or options will result in the display of an operation error and in machine malfunction. Click on the “where to buy” link. Consult the dealer where you purchased your fax machine.
Part Numbers Consumables Part Number Description Options Part Number Description 40815606 Toner Cartridge Kit, Type 5 TL 40755302 2 MB Memory Expansion Kit 40433318 Image Drum Kit, Type 5 (F) 40755312 4 MB Memory Expansion Kit 40733301 Sheet: One Touch (1–40, Top Level) 70029401 2nd Paper Tray Kit (UST-550) 40733302 Sheet: One Touch (41–80, Bottom Level– Model 5950 only) 70037801 Multifunction Product (MFP) PC Interface Kit 40755322 HRS600 Kit 70031801 Handset ! For the latest produ
Descriptions The following options are available for enhancing the operation of your fax machine. For details on operation, see the Feature Sets Guide. Second Paper Tray The second paper tray has a 500 sheet paper capacity. With the second paper tray installed, the machine has a 750 sheet paper capacity (250 sheet standard tray plus 500 sheet second tray). When the main tray runs out of paper, the machine switches to the second tray for uninterrupted printing.
Memory Expansion Several memory expansion cards are available. Each has a different memory storage capacity. All page numbers given are approximations. Your results may vary, depending on the nature of your pages. An expandable memory slot is located under the back cover of the machine. ! 2 MB Adds approximately 160 pages to the machine’s storage capacity 4 MB Adds approximately 320 pages to the machine’s storage capacity 8 MB Only one memory slot is available in your machine.
Problem Solving This section lists the most common problems you may encounter while using this machine. Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum. Cleaning page process · Removes residual impurities from printing surfaces. · Reduces problems such as repeating marks, blotching, and shading. To print a cleaning page 1 Press the Menu/Exit key to activate the menu mode.
! Open the control panel fully, being careful not to damage the separation rubber (1). 3 4 Pull out the jammed document. Return the document tray to its original operating position, and push down until it locks in place. Turn the power switch back on. 5 2 Grasp the document tray from the bottom and lift up, swinging it up and back out of the way. 3 Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is released and pops up.
4 ! Grasp the image drum and lift it out of the machine. Set it aside on a clean, dry surface out of direct sunlight. Warning: Do not touch the green drum surface. 5 Pull out any paper caught inside the machine. 6 Pull out the paper tray. 7 Remove any paper caught in the feeder and any damaged paper in the tray.
Display Panel Messages This section lists the status and error messages that may appear on your machine’s display panel, and explains what they mean and how to correct any problem they indicate. Normal Display in Standby Mode 8 9 10 11 12 13 ! 142 | Load the paper tray, making sure the paper is below the “Paper Full” marking. Slide the paper tray back into the machine until it latches in place. Place the image drum unit back into the machine.
NO PAPER 14:14 :FAX CHECK PAPER SUPPLY The paper tray is out of paper. Add more paper. CHANGE DRUM SOON Image drum alarm: The image drum is nearing the end of its projected life. Make sure a new drum is available, and replace the drum when print quality begins to deteriorate. See “Maintenance, Replacing the Image Drum.” PAPER JAM CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the printer. Or, paper may be jammed inside the printing mechanism under the image drum.
PRINTER ALARM 2:TEL REFER TO USER GUIDE or INVALID TONER CART. PRINTER ALARM 3:TEL REFER TO USER GUIDE REFER TO USER GUIDE This error will occur if an incorrect toner cartridge is installed. This machine will only operate using toner cartridges specified by OKI for use in this machine. If you are using the correct toner cartridge, open and close the cover. If this does not clear the message, turn off the machine and contact the nearest authorized OKIFAX dealer for service.
Counters Problem Checklist Your machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. For some of the counters, the Service Bit must be set to ON. Your service person will assist you with setting the service bit. Your fax unit is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming.
· Make sure the document is not wider than your machine can load. · Try making a copy of the document on a photocopier and faxing the copy. Your machine won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your machine. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line.
You sent a fax but the image the remote fax machine received was very poor. If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings. See “Basic Faxing Operations, Loading Documents.” Copy the document on your machine to see how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later. You keep getting reports you do not want.
Your received documents are light or have vertical streaks on them and you are not out of toner. Gently wipe the lens surface of your machine’s LED array and then see if the machine works properly. See “Maintenance, Replacing the Toner Cartridge.” If your machine still does not work properly, remove the image drum unit. See “Maintenance, Replacing the Image Drum.” Tap the toner cartridge, and gently shake it from side to side several times to redistribute toner.
Your received faxes sometimes look distorted. If the document received is wider or longer than the paper you have loaded into your paper tray, your machine automatically reduces the length of the document to fit on your paper. This type of problem could be communication related. The document may have jammed during scanning. If the document is unreadable, ask the sender to fax the document again. You are constantly receiving unsolicited advertising on your machine. Try using the closed network function.
Your machine doesn’t print the Message Confirmation Report or the Message Confirmation Report doesn’t print the way you want it to. There are several options for the Message Confirmation Report. Make sure that these options are set the way you want them to be. See “Reports, Message Confirmation Report.” Shipping Your Machine United States and Canada Use this procedure to ship the machine. 1 Remove the image drum unit (with toner cartridge).
Specifications All specifications are subject to change without notice. For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com ! Where specifications differ between the two basic models, information is listed in this order: 5750/5950. Dialing One-Touch 40/80 Auto Dials 100/150 Groups 20, up to 140/230 numbers each Broadcast Transmissions 150/240 locations General Protocol ITU-T G3 Modem Speed Maximum 33.6 Kbps Transmission Speed 3.0/2.
Memory Standard 2.5/4.5 MB Optional 2, 4, or 8 MB ! Only one memory slot is available in your machine. Therefore, only one of the available memory options may be installed at a time. You must have the 8 MB expansion card to utilize the 600 dpi TX feature. Scanning Scan Speed 1.5 seconds per page Scan Resolution 300 dpi 152 | OKIFAX 5750/5950 Scan Width 8.5 inches (21.5 centimeters) Scan Length 5 to 14 inches (12.8 to 35.
Drum Yield The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job. The image drum cartridge should last approximately · 20,000 pages for continuous printing · 14,000 pages at 3 pages per job · 9,000 pages at 1 page per job Manual Feeder Single Sheet Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6, JIS B5 16 to 32 lb.
Height 13.8 inches (35.2 centimeters) Weight Includes image drum 30.
Index Overview Symbols 0000 Code on Reports 123, 124 2-digit Speed Dial Sending a Fax 72 Speed Dial/Search Key 28 3-digit Speed Dial Sending a Fax 72 Speed Dial/Search Key 28 600 dpi TX Kit (Option) 136, 138 A Access Digit (PBX) 57 Accessories 135 Active Memory Files Report 78, 120 Activity Report 120 Address, Personal Mailbox 94 Alarms Adjusting the Buzzer 59 Adjusting the Speaker Volume 59 Alarm Indicator Location 26 Continuous Tone 59 Incoming Ring 58 Signal Tones 31 Stop Key 28 Alphanumeric Caps Key 3
B B.C. (Communication Code) 126 Back Cover 23 Batch, Delayed Transmission 91 Battery Backup 18 Specifications 154 Broadcast Confirmation Report 121 Definition 83, 87 Enter Key 26 Entry Report 124 Locations (Number of) 151 Sending 87 vs.
Configuration Report 122 Changing Functions 111 Current Settings 111 Printing 111, 112 Confirming Results 75 Consumables Image Drum 136 Handling 34 Replacement 132 Resetting the Counter 134 Yield 132, 153 Obtaining Replacements 135 One-Touch Label 29, 136 Toner Cartridge 136 Handling 34 Replacement 128 Yield 128, 152 Continuous Tone 59 Contrast Resolution Key 27 Set while Loading Documents 71 Control Access to Your Machine 13 Control Panel 17, 21, 25 Alarm Indicator 26 Enter Key 26 No response when keys are
Dial Broadcast Transmissions 151 Communication Speed 64 Dial Parameter Settings 56 Factory Defaults 56 Programming 56 Dial Prefix 58 Clearing the Number 61 Entering the Number 61 Dial Pulse (DP) 57 Dial Tone Detection 57 Hook Key 28 Dialing Characteristics Space Key 30 Echo Protection 64 Enter Number before Loading Document 79 Machine won't dial 146 Number of Auto Dials 151 Number of One-Touch Keys 151 One-Touch Keys 29 Pauses 30 Pulse Dial Rate 114 Pulse Dial Type 114 Pulse Make Ratio 114 Real-Time 75 Redi
Enter Key 26 Envelopes 153 Straight Cut Flap 151, 153 Environmental Specifications 154 Humidity 154 Temperature 154 Error Err.
Names Speed Dial/Search Key 28 Numeric Keypad 27 Sending a fax 85 Specifications 84 Speed Dial / Search 86 vs.
Location 35 Safety 33 Setting up the machine 37 Toner Cartridge 39 Unpacking 36 Instant Dial 113 J Jams 145 Document 139 Printing Paper 140 JetSuite Pro PC Fax Mode [PC, optional] 55 Junk Faxes 73, 149 Closed Network 73 K Key Select Tone 31 L Label, One-Touch 29 LAN Options 51 Language Change 60 Setting 52 LCD Panel.
MCF.
N Navigating Keys 46 Menu 47 Network LAN Options 51 Printing Face Up or Face Down 22 NO (Result Code) 125 No paper reception 19 NORMAL 58 Normal Operation Start/Copy Key 28 Norwegian Characters Unique Key 27, 30, 65 Numeric Keypad 20, 27 Sending a Fax 73 O Off-Hook (Alarm Tone) 31 OK (Result Code) 125 Oki Data e-Mail Address 2 Mailing Address 2 Web Site 2, 17 One-Touch Dialing 29 Keypad 20, 29 Label Location 29 Labels 29 Latch 28 Number of 151 Programming 29 Searching 29 Second Panel 31 Sending a Fax 72 S
P Packing 150 Materials used 36 Paper Automatic Document Feeder 153 Capacity 19 Changing Sizes 44 Clearing Document Jams 139 Clearing Printing Paper Jams 140 Documents General Guidelines 69 Multiple Page 70 Single Page 69 Factory Default Size 44 Legal to Letter Reduction 44 Length Adjustment Guide 44 Loading Documents 70 Loading into the Paper Tray 44 Manual Feed 81 No Paper Reception 76 Paper Indicator 22 Paper-Size Setting 60 Print Side 45 REPLACE PAPER 145 164 | OKIFAX 5750/5950 Setting the Size 60 S
Changing Password 95 Number of 94 Type 94 Phone Line, Machine doesn't answer 147 Photos, Faxing 71 Physical Dimensions of Machine 153 Polling 19 Machine won't poll 148 Reception 109 Transmission 105 Explanation of Types 105 Feeder (Document Tray) Polling 106 Memory Polling 107 Memory Polling (Bulletin) 108 Power Power Cord Connecting 43 Location 23 Power Failures 74 Power Outage Battery Backup 18 Power Outage Report 74, 124 Power Switch 21 Primary Number 29 Print Cleaning Page 139 Confidential Faxes 97 Fac
Dial Parameter Settings 56 Enter Key 26 Hyphen Key 28 Incoming Call Parameter Settings 56 Language 52 Menu/Exit Key 27 Norwegian Characters Unique Key 27, 30, 65 One-Touch Keypad 29 One-Touch Keys 29 Pauses 30 PBX Dial Prefix, Clearing 61 PBX Dial Prefix, Entering 61 Personal (Confidential) Mailboxes 94 Primary Number 29 Sender ID 52, 53 Setting Machine ID 52 Setting the Answering Mode 53 Shift Down Key 26 Shift Left Key 26 Shift Right Key 26 Shift Up Key 26 Space Key 30 Special character keys 30 166 | O
Remote Receive 58 to Memory 76 Unit won't receive 147 Reception Functions 18 Redial 75 Redial Interval 56 Redial Key 27 Redial Tries 56 Rejecting Unsolicited Fax Messages 73 Closed Network 73 Relay Relay Broadcast Confirmation Report (Relay Broadcast Report) 101 Initiating 102 Relay Broadcast Report 102 Relay Broadcast Report Auto Dial 99 102 Contact Number 101 Contact Number Programming 102 Relay Faxing 13, 100 Contact Number (Relay Broadcast Report) 101, 102 Destination Groups 103 Destination Numbers 103
Printed from menu 119 Printing 119 Relay Broadcast Report 101, 102 Program the Number 102 Report Options 51 Telephone Directory 18, 121 Unwanted 147 Resetting the Drum Counter 134 Resolution Print 151 Resolution Key 27 Scanning 152 Set while Loading Documents 71 Transmission (TX) Mode Default 112 Restrict Access 113 Restricted Access ID 117 Cancelling 117 Setting 117 Using 117 Result Codes 125 Ring Response 115 Ringing, Incoming Ring 58 RX (Communication Code) 126 168 | OKIFAX 5750/5950 S S_JAM (Result
Sender ID Setting 52 Speed Access No.
Physical Dimensions 153 Print Resolution 151 Print Speed 151 Protocol 151 Scanning 152 Toner Cartridge Yield 128 Transmission Speed 151 Speed Instant Dial 113 Modem 151 Print 151 Scanning 152 Transmission 151 Speed Access ID/Password Programming 49 Incoming Options 51 LAN Options 51 Machine Settings 50 Numbers, Types 49 Numeric Keypad 27 Report Options 51 Speed Dial 2-Digit 63 3-Digit 63 Alternate Telephone Number 64 170 | OKIFAX 5750/5950 and Closed Network 73 Chain Dialing Plus Key 30 Clearing 68 Comm
Speed Dial/Search Key 28 Telephone Line Connection 41 Dial Prefix 58 Distinctive Ring 115 Hook Key 28 Line Jack 23 PBX 57 Poor Conditions (ECM Function) 114 TEL Jack 1 23 TEL Jack 2 23 Variations by Country 58 Telephone Number Alternate Number 29, 64 Deleting Characters 30 Dial Prefix 58 Dial Settings 56 Forwarding Mode [FWD] 55 Numeric Keypad 27 Primary Number 29, 64 Programming Dial Settings 56 Redial Key 27 Sender ID 53 TSI/CSI 53 Telephone/Fax Mode [T/F] 54 Telephone and Answering Machine External Inst
Hyphen Key 28 Numbers 28 Setting 52 TX (Communication Code) 126 Type of Original Key, Location 27 Volume Buzzer Adjustments 59 Speaker Adjustments 59 U Warranty LED Printhead (Location) Location 24 Width, Scanning 152 Umlaut Characters, use Unique Key 30 Unique Characters 27 Unique Key 27, 30 Unpacking Missing Items 36 Unsolicited Faxes 73, 149 Closed Network 73 Unwanted Faxes 149 Uppercase (Caps Key) 30 User Language, Changing 60 V Ventilation Installing the Machine 35 Voice Request Machine disconnect