Feature Set Guide P/N 59332202
Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it.
Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company, Ltd. Apple, AppleTalk, EtherTalk, KanjiTalk and MacOS Macintosh are registered trademarks of Apple Computer Company. Ethernet is a registered trademark of Rank Xerox Ltd. Eudora is a registered trademark of the University of Illinois Board of Trustees, licensed to QUALCOMM Incorporated.
Contents Overview Overview of Options and Consumables ............ 1 Second Tray ......................................................... 4 General Information ............................................................. 1 Obtaining .............................................................................. 1 Part Numbers ...................................................................... 2 Consumables ................................................................... 2 Options ..................
Dual Line ........................................................... 10 T.37 Internet Fax .............................................. 16 What is Dual Line? ............................................................. 10 Benefits of Dual Line ......................................................... 10 Basic Operations ................................................................ 11 Unpacking ........................................................................
Helpful Hints (T.37) ............................................................ 28 PSTN Faxing vs. Internet Faxing .................................. 28 Internet Fax .................................................................... 28 E-mail Addresses vs. PSTN (Phone) Numbers ............... 29 Status of Server .............................................................. 29 Backup / Archive (Network Scan) ................................. 29 Operation Overview ........................................
Using Internet Fax .............................................................. 67 Sending a Document ........................................................ 67 General Information ....................................................... 67 Stopping a Transmission ............................................... 67 How to Send a Document .............................................. 68 Sending to a Non-Programmed E-mail .......................... 69 Limitations and Suggestions ............................
Network Printing ................................................................ 89 Printing Documents ......................................................... 89 Printing on Transparencies ............................................ 89 Operating Systems ........................................................... 90 NetWare ......................................................................... 90 Windows NT 4.0 and Windows 2000 ............................ 90 Windows 95/98 ............................
T.38 ................................................................... 110 Overview .......................................................................... 110 Information Provided ..................................................... 111 What Your T.38 Internet Fax Machine Can Do .............. 111 What is an Alias? ............................................................ 112 Example ....................................................................... 112 General Conditions ....................
Installer (Network Administrator) Information ................. 124 Global vs. Private IP Addresses ...................................... 124 DHCP ............................................................................. 125 DHCP Setting (On or Off) ............................................ 125 Determine the DHCP Setting ....................................... 126 Windows NT DHCP Server Settings ............................ 127 Installation Process ...................................................
Overview Overviewof Options and Consumables General Information Obtaining This section of the Feature Set Guide covers where to obtain the options and consumables for your facsimile machine. This section also provides the part numbers for the options and consumables. For details about each option and consumable, refer to the appropriate section of this Feature Set Guide. Options vary according to the model of your machine. Before you order, have the correct part number and description of the item.
Part Numbers ! For the latest product and technical support information, visit the Oki Data Web site: www.okidata.
Options by Model OKIFAX 5750 · 500 Sheet 2nd Paper Tray Kit (UST-550) · T.38 “Real Time” Internet Fax Kit · OkiLAN 7100e+ 10/100 Base-T Ethernet Internal Print Server Kit · MFP Option Kit (Multi-function PC Peripheral Kit) · OKI HRS600 [600 dpi TX kit] (also called 8 MB Memory Expansion) · Handset OKIFAX 5950 Dual Line · 500 Sheet 2nd Paper Tray Kit (UST-550) · Handset OKIFAX 5950 T.37 · 500 Sheet 2nd Paper Tray Kit (UST-550) · Handset OKIFAX 5950 T.
Second Tray Overview ! For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Second Paper Tray The second paper tray has a 500 sheet paper capacity. With the second paper tray installed, the machine has a 750 sheet paper capacity (250 sheet standard tray plus 500 sheet second tray). When the main tray runs out of paper, the machine switches to the second tray for uninterrupted printing.
Memory Overview ! For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Memory Expansion Several memory expansion cards are available. Each has a different memory storage capacity. All page numbers given are APPROXIMATES. Your results may vary, depending on the nature of your pages. An expandable memory slot is located under the back cover of the machine. Only one memory slot is available in your machine.
Installation 2 MB Capacity: 160 pages of Option 2 MB memory 4 MB Capacity: 320 pages of Option 4 MB memory 8 MB ! 6 | This item is called the OKI HRS600 (600 dpi TX) Kit. Capacity: 640 pages of Option 8 MB memory You must have the 8 MB expansion card to utilize the 600 dpi TX feature. OKIFAX 5750/5950 Installation instructions are provided with the option at the time of purchase. Use them when installing the option.
OKI HRS600 Overview (600 dpi TX Kit) ! For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com General Information Installation Installation instructions are provided with the option at the time of purchase. Use them when installing the option. NOTE: this item is called the OKI HRS600 (600 dpi TX Kit), but it is also an 8 MB Memory Expansion Kit. This option adds 8 MB of memory to your machine.
Activation Deactivation To activate high-resolution scanning and faxing: 1 Press Menu. 2 Type 28 on the numeric keypad. 3 Select ON. 4 Press ENTER. 5 Press MENU. Now you can use the high-resolution scanning/faxing feature. The full amount of memory is available, regardless of the setting for User Function 28. To deactivate high-resolution scanning and faxing: 1 Press Menu. 2 Type 28 on the numeric keypad. 3 Select OFF. 4 Press ENTER. 5 Press MENU.
Handset Overview ! For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Handset Installation Installation instructions are provided with the option at the time of purchase. Use them when installing the option. The optional handset connects directly to your fax machine and works like a telephone.
Dual Line Overview What is Dual Line? Benefits of Dual Line A fax machine with dual line has two modems. Dual line expands the functionality of your machine. Two phone lines, each with a unique number, must be used with the unit to fully use the dual line feature. With two phone lines, the unit can handle more fax traffic. The second line may be programmed to send and receive, send only, or receive only. A fax machine with dual line gives you the work capacity of two fax machines in the space of one.
Basic Operations · Dual Line requires two telephone lines, each with a unique telephone number. ! Both lines must be the same type (PSTN or PBX). · All transmissions using the second line are done from memory. · The second line may be programmed to send and receive, send only, or receive only. · They must both be analog lines. For Line 1, settings are programmed through the answering mode, dial, and incoming call options.
12 · The second line does not have a speaker. · Do not connect any external devices (such as an external phone) to the second line. · When working with a Dual Line fax machine, remember that there are two TSIs (Transmit Sender Identifications). Each line has its own TSI. Refer to the User’s Guide, “Setting Basic Features, Setting Your Fax Machine’s ID.” | OKIFAX 5750/5950 · When working with a Dual Line fax machine, remember that there is only one Sender ID, not two.
Unpacking Remove contents from the carton. Be sure that all the items listed below are included. If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.
Connecting to the Second Telephone Line 1 The primary / first telephone line is connected to the LINE (1). See the User’s Guide, “Installation, Setting Up Your Machine, Connecting to the Telephone Line.” 2 The second telephone line is connected to the second line jack [dual line access] (2). 3 Insert the other end into the wall jack for the second telephone line. 1 14 | OKIFAX 5750/5950 2 Displays, Reports, and Beeps The display usually shows the status of the first telephone line.
Setting the Option Line Type for the Second Line Setting Memory Transmissions to Use the Second Line The second line type may be set to: ! · Send (transmit) only (TX) · Receive only (RX) · Send and Receive (ALL) 1 2 3 4 Press Menu/Exit to enter the menu. Input speed access no. 31 (Option Line Type). Press Ä or ¶ to select the desired mode, press Enter. Press Menu/Exit to return to standby mode.
T.37 Internet Fax Overview Overview T.37 Internet Fax is an easy-to-use feature that is difficult to explain. This overview has several sections to help you understand T.37 Internet Fax. · Operation Overview (End User) · Information Provided · Components of an Internet Fax · What Your T.37 Internet Fax Machine Can Do 16 | OKIFAX 5750/5950 Operation Overview (End User) This section should be used as a quick-reference for using the your T.37 Internet Fax.
Operation Overview (End User) Information Provided The following items provide the information you will need to use your fax machine. · User’s Guide · Warranty Document · Feature Set Guide · OKILAN 7100e+ User’s Guide · Software Utilities CD-ROM General Conditions To use Internet Fax, · a Network Card must be installed in the machine · the machine must be connected to a LAN The Network Card for this machine can be connected to a · 10 BaseT or · 10/100baseTX LAN.
Internet Fax Transmission General Information To send an Internet Fax message, you need a mail server from which to send e-mail. Please consult your network administrator about the settings listed below, which are required in order to make a connection to the mail server. · · · · 18 | SMTP Server Address / Name DNS Server’s IP Address Host Name e-mail Address OKIFAX 5750/5950 These settings are similar to those of popular mail clients such as Netscape Messenger, Outlook and Eudora.
SMTP Server Address / Name Enter the SMTP server name or IP Address. If entering the server’s IP Address, be sure to type the dots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has been configured. Host Name Enter the host name of this machine. If you do not know the host name, enter the e-mail address of this machine instead. E-mail Address Enter the e-mail address assigned to this machine.
Internet Fax Reception General Information To receive an Internet Fax message, you need a mail server for sending e-mail. Please consult your network administrator about the settings listed below, which are required in order to make a connection to the mail server. · · · · 20 | POP Server Address / Name DNS Server’s IP Address POP Server User Name POP Server Password OKIFAX 5750/5950 The machine is ready to receive Internet Fax messages when these settings have been configured.
POP Server Address / Name Accessing Network Settings Enter the POP server name or IP Address. When entering the server’s IP Address, be sure to enter the dots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has been configured. From the Fax Machine Front Panel DNS Server’s IP Address This setting is not required if the POP server has been specified by its IP ADDRESS. A DNS server can convert a server name into an IP ADDRESS.
List of Settings User Function 80 User Function 81 User Function 82 User Function 83 User Function 84 User Function 85 User Function 86 User Function 87 User Function 88 User Function 89 User Function 90 User Function 91 User Function 92 22 | OKIFAX 5750/5950 Auto Tray Switch Paper Size Check LAN Print T.O.
Information Provided The following items provide the information you will need to use your fax machine. · User’s Guide · Warranty Document · Feature Set Guide · OKILAN 7100e+ User’s Guide · Software Utilities CD-ROM Each item is explained below. User’s Guide The User’s Guide provides the information common to all configurations. Warranty Document The Warranty Document provides the warranty, service and support, and Material Safety Data Sheet information for this product series.
Feature Set Guide The Feature Set Guide provides the information unique to each option of the product series. Second Paper Tray This section provides the information about the second paper tray option for the product series. Memory Options This section provides the information about the memory options for the product series. OKI HRS600 (600 dpi Transmission) This section provides the information about the 600 dpi Transmission option for the product series.
OKILAN 7100e+ User’s Guide The OKILAN 7100e+ User’s Guide provides the information about the network card used with this product series. Software Utilities CD-ROM The Software Utilities CD-ROM includes the following software: · OKIVIEW 32 · Network Print Driver · OKI Print Monitor Utility Each item is explained below. OKIVIEW 32 The OKIVIEW 32 Utility provides a simple, quick way of configuring and maintaining Oki network printers on a Novell network.
Components of an Internet Fax A fax sent over the Internet has three components. · Header · e-mail · TIFF attachment(s) Your ability to receive, view, or print these components will vary according to the settings of different functions. Header The header includes all routing information for the path your Internet Fax followed from the time it was sent to the time it was received. The header is automatically generated as part of the Internet Faxing process.
What Your T.37 Internet Fax Machine Can Do T.37 Internet Fax is a feature with many capabilities.
Helpful Hints (T.37) Your fax machine has many features and capabilities that will help you · operate the machine · save money · save time “Help and Helpful Hints” in the User’s Guide summarizes the features and capabilities directly connected to saving money and time. “Helpful Hints (T.37)” provides tips that help you use your T.37 Internet Fax to its fullest. 28 | OKIFAX 5750/5950 PSTN Faxing vs. Internet Faxing PSTN Faxing is fax communication conducted via telephone lines.
E-mail Addresses vs. PSTN (Phone) Numbers You cannot combine e-mail addresses and telephone numbers in one communication session. What does this mean? You can send a fax to several e-mail addresses or several telephone numbers, but not a combination of e-mail addresses and telephone numbers. Status of Server Internet Faxing is conducted over the Internet via network servers. If the servers are down, running slowly, or experiencing other problems, Internet Faxing will be adversely affected.
Operation Overview Before the machine is used, three processes must be completed. · Installation · Setup · Customization ! Installation and setup requirements may vary from system to system. Installation Installation covers the physical procedures, such as removing the unit from the shipping packaging, connecting the power, telephone, and network lines, installing consumables. Installation may be performed by anyone. Refer to “Installation” in the User’s Guide for more information.
LAN Topologies and Operating Systems Listed below are the LAN topologies and operating systems supported by your fax machine. LAN 10base-T Ethernet 100base-TX Ethernet (Fast Ethernet) Operating systems supported by the printer driver: Windows 3.1 Windows 95 Windows NT 4.0 Windows 2000 NetWare 3.x NetWare 4.x ! When printing, Macintosh and UNIX are not supported.
Set Up (on a Network) Identifying Current Settings When your fax machine is setup on a network, settings for the machine are located in two places. · settings stored on the fax machine · settings recorded on the network card 32 | OKIFAX 5750/5950 Settings Stored on the Fax Machine The Configuration Report lists the current settings of the facsimile machine. Printing the Configuration Report 1 Press Menu/Exit to enter the menu. 2 Press ¶ to select Report Print, press Enter.
Settings Recorded on the Network Card There are two ways to print a report of the settings recorded on the network card. · using the fax machine’s menu: print the NIC Configuration Report or the NIC Information Report · pressing a button on the network card Using the Fax Machine’s Menu The Configuration Report lists the current settings of the facsimile machine. Printing the NIC Configuration Report or the NIC Information Report 1 Press Menu/Exit to enter the menu.
Using the Button on the Network Card ! Some Network Cards may not have a black button. If yours does not, refer to the previous section, “Using the Fax Machine’s Menu.” 1 Press the black button on the network card for three seconds. 2 Release the button. 3 Two reports print.
Settings Stored on the Fax Machine General Information User Functions 80 to 93 are reserved for network settings. User Functions 80 to 82 are for network printing. User Functions 83 to 93 are for faxing using the Internet. User Function 93, Network Settings, is used to configure the network card. Network settings can also be changed over a network, using various tools. ! ! If your network card cannot fax using the Internet, User Functions 83 to 93 will not display.
List of User Functions (Network Settings) Explanations of each user function follow this list. User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Print T.O.
Auto Tray Switch User Function 80 Settings are: ON or OFF Default is: OFF. When Auto Tray Switch is set to ON, your fax machine will use paper from another tray when paper runs out in one tray. The optional second tray must be installed for this to function. ! The same size paper must be installed in both trays. Paper Size Check User Function 81 Settings are: ON or OFF Default is: ON.
LAN Print T.O. User Function 82 It is impossible to judge whether printing data is not being transmitted due to network delay or the end of the data stream. This time-out configuration allows the device to cancel a print job when no printing data can be found after a specified time has elapsed since the last data was submitted. Do not change the default configuration unless it is absolutely necessary. Settings are: 5 sec., 30 sec., 5 min. Default Setting is: 30 sec.
Delete POP Message User Function 84 Use this to determine how the received e-mails are deleted from the mail server. If this user function is set to OFF, received e-mails remain on the POP server until the Network Administrator deletes them. Available settings are: OFF: Do not delete mail TYPE1: Delete only the mail your fax machine can print TYPE2: Delete all mail The default setting is Type 2. 50 Communications Limit Your fax machine maintains a log of up to 50 communications.
Time Between GMT User Function 85 GMT is Greenwich Mean Time. Use this function to set the difference between your machine’s local time and GMT. This value must be entered correctly, or e-mail headers will be wrong. If you need help in determining the difference between your time and GMT, a good reference website may be found at http://greenwichmeantime.com Available settings are: 12 to -12, in one-hour increments. The default setting is 0.
Header Print User Function 87 This function determines how the e-mail header is printed. Text Print (User Function 86) must be ON for this setting (Header Print) to be valid. Available settings are: OFF, TYPE1, and TYPE2 OFF: Header does not print. The message and any TIFF attachments print. TYPE1: SUBJECT/FROM/TO information prints. TYPE2: All header information prints. This information includes all routing and server information. The default setting is OFF.
Extra Fine Mode User Function 89 This function determines the scan resolution of the EX.FINE mode for Internet Faxing. Available settings are: 300 dpi or 600 dpi. The default setting is 300. ! If you want to use 600 dpi scan resolution, the OKI HRS600 (600 dpi TX) option (8 MB RAM) must be installed. IFAX Sender ID User Function 90 This function determines if the sender ID is included with images scanned by the Internet Fax. Available settings are: ON or OFF. The default setting is ON.
Domain Name User Function 91 This function is only used when setting up your fax machine as a gateway for relay fax. This is also known as an off-ramp. This setting is required when forwarding e-mail received by SMTP to PSTN/ISDN. Data is received only from the registered (programmed) domain names. Example If you register network.com, only the e-mail from domain network.com or its sub-domain will be received and forwarded.
Message Disposition Notification (MDN) User Function 92 Some mail clients and Internet Fax products currently on the market cannot receive this MDN format correctly. ! ! MDN vs. DSN All systems involved in the communication must support MDN and DSN. When User Function 92, Message Disposition Notification (MDN) is set to ON, you will receive a notification when the recipient of your message opens it. The recipient MUST HAVE a mail program that uses the Message Disposition Notification (MDN) standard.
! When User Function 92: MDN is set to ON, anyone who receives a transmission from your machine will return an MDN confirmation. To print the confirmation, you must set User Function 86: Text Print to ON. User Function 92: MDN determines if the Message Disposition Notification (MDN) is added to transmissions. MDN (Message Disposition Notification) is a request for confirmation on whether or not the message has been read.
Network Settings User Function 93 This function modifies these network settings. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME 6: POP USER ID 7: POP PASSWORD 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name Service Secondary Server 10: HOST NAME 11: FAX E-mail Address 12: DSN Delivery Status Notification 13: NIC INITIALIZE 46 | OKIFAX 5750/5950 ! After changing the network settings under User Function 93, press MENU.
DHCP Server If you are working with a DHCP (Dynamic Host Configuration Protocol) server, the following items are set automatically. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name Service Secondary Server ! Use permanent IP addresses from DHCP. After changing the network settings under User Function 93, press MENU. The machine goes into standby mode.
Explanation of Settings 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. 48 | OKIFAX 5750/5950 4: SMTP SERVER NAME Enter either the IP address or the host name of the SMTP mail server. If the DNS name of the SMTP server does not work, try entering the IP address of the SMTP server. ! Restrictions · If DNS has been set, use the host name (e.g., mail.network.com). · If DNS has not been set, enter the IP address of the server.
5: POP SERVER NAME Enter either the IP address or the host name of the POP mail server. If the DNS name of the SMTP server does not work, try entering the IP address of the SMTP server. ! Restrictions · If DNS has been set, use the host name (e.g., mail.network.com). · If DNS has not been set, enter the IP address of the server. The address must include the “.” (period) dividers (e.g., 192.168.4.123). · up to 64 characters may be entered. You may use Latin letters, numbers and symbols.
7: POP PASSWORD Enter the password registered on the POP3 server. If a password has already been entered, it is shown as XXXXXXXXXXXXXXXX (sixteen Xs). Restrictions · up to 16 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: ! # & ’ ( ) * + , - . / :;=?·@?”_%~ The “~” (tilde) symbol shows on the display as “-1”. Both uppercase and lowercase letters can be used.
10: HOST NAME Enter the host name defined on this machine. Restrictions · up to 64 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: !#&’()*+,-./:;=?·@?”_%~ The “~” (tilde) symbol shows on the display as “-1”. Both uppercase and lowercase letters can be used. To change the case, press the CAPS key (one-touch key 31).
12: DSN (Delivery Status Notification) ! MDN vs. DSN MDN: you receive a confirmation that your message was received by the destination mail server. DSN: you receive a confirmation that your message was opened by the person you sent it to (the recipient). All systems involved in the communication must support MDN and DSN. When a mail server with DSN receives a message, it sends a delivery confirmation to the sender of the message.
13: NIC INITIALIZE Resets the Network Card to its original factory settings. You may also reset the card to factory settings by pressing and holding the button on the card (if your network card has a button). ! Make sure that you want to do this before proceeding. When you reset the Network Card to factory settings, all current settings are lost. The message “ARE YOU SURE?” will show on the display. You must confirm your choice before the unit will reset to factory defaults.
Changing Settings There are four ways to change the network settings for your machine. 1 menu of the machine 2 web page of the network card 3 OKIVIEW 32 (Adminmanager) 4 Telnet 54 | OKIFAX 5750/5950 Some settings can be accessed with any method. Other settings are only accessed by one method. This section lists the settings. The lists are organized by the method used to access the settings. After the lists, each access method is discussed.
Settings Changed Only by Using the Web Page Printer Status Network Status TCP/IP NetWare NetBEUI EtherTalk SNMP Printer Menu Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APO ! Settings Changed by Using the Web Page or the Menu User Function 93, Network Settings 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME 6: POP USER ID 7: POP PASSWORD 8: DNS P .SRV ADDRESS 9: DNS S .
Settings Changed Only by Using OKIVIEW 32 Network Card Configuration General Password TCP/IP Enable DHCP/BOOTP or RARP IP Address, Subnet mask, and Default Gateway Enable Banner for FTP / LPR DNS settings NetWare EtherTalk NetBEUI SNMP 56 | OKIFAX 5750/5950 Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APO ! You can use OKIVIEW 32 to adjust the settings for User Function 93, Network Settings.
Using the OKILAN 7100e+ Web Page You can use the Web page of the network card to change the network settings for your machine. See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.” To access the Web page of the network card, use a web browser such as Internet Explorer or Netscape Navigator.
Changing Settings Using the Web Page Printer Status This is the main web access screen. Shows the message(s) currently displayed by your fax machine. Network Status Shows the status of TCP/IP, NetWare and NetBEUI. TCP/IP See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.” NetWare See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.
POP3 Enables or disables the POP reception protocol. For normal operations, set this to Enable. SMTP Port Number Sets the SMTP protocol port number. Do not change this unless it is necessary. The default setting is 25. POP Port Number Sets the POP protocol port number. Do not change this unless it is necessary. The default setting is 110. Use APOP This setting is available when you are using a POP server that supports APOP. With APOP, the POP password will be encrypted before it is sent.
Using OKIVIEW 32 Use this tool to configure the Network Card on Windows95/98/NT4.0 via the network. The settings available through OKIVIEW 32 are nearly the same as those accessible through the Web page. The Web page you access for your fax machine is slightly different from the Web page described in the OKILAN 7100e+ User's Guide. ! See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Setting Up the OKILAN 7100e+ Using OKIVIEW 32” or the OKIVIEW 32 on-line Help.
When you start OKIVIEW 32, you will see a list of the Network Cards connected to the printers and facsimiles. Check the MAC addresses of the printers and facsimiles to identify the Network Card you want to configure. The Network Card Report provides the MAC address as explained earlier. You can change the following settings. · General · TCP/IP ! Enable DHCP/BOOTP or RARP Next, select the Network Card you wish to configure. Then go to MENU, then Setup, then Device Setup.
General Set the password. TCP/IP Allows you to modify the settings listed below. a. Enable DHCP/BOOTP or RARP b. IP Address, Subnet mask and Default Gateway c. Enable Banner for FTP/LPR d. DNS settings NetWare Allows you to modify the NetWare server settings. Please note that the position of the Pserver menu is different for Internet Fax, and so is the method for setting Pserver NDS and Bindery.
Telnet Your fax machine is Telnet capable. You can use Telnet (via the network) to change the network settings for your machine. There are differences between what you see and what is described in the OKILAN 7100e+ User's Guide. ! See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Setting Up the OKILAN 7100e+ Using OKIVIEW 32” or the OKIVIEW 32 on-line Help.
Customization Programming e-mail Addresses You can program (store) e-mail addresses into your machine, just as you do telephone numbers. You can create a group of e-mail addresses, just as you can create a group of telephone numbers. For more information about groups, see the User’s Guide, “Sending a Fax to Multiple Locations.” 64 | OKIFAX 5750/5950 Procedure ! Print the Telephone Directory before you begin programming. This provides a reference of the speed dial numbers already programmed.
1 Press Menu/Exit to enter the menu. 2 Press Ä to select Location Program. Press Enter. 3 The cursor will be at Speed Dial. Press Enter. 4 Input the speed dial number you want to program, then press Enter. ! E-mail addresses can ONLY be programmed in One-Touch keys 1 - 40. 5 Press Ä to select e-mail Address. Press Enter. 8 Press Menu/Exit to return the machine to standby mode. 9 When finished with the programming of One Touch keys, lift off the plastic cover.
Confirming e-mail Address Programming If you want to check / verify an e-mail address you have programmed, print the Telephone Directory. See the User’s Guide, “Reports, Telephone Directory.” E-mail Address Restrictions · up to 64 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: !#&’()*+,-./:;=?·@?”_%~ The “~” (tilde) symbol shows on the display as “-1”.
Using Internet Fax Sending a Document General Information Sending a document from the document feeder of the machine using the Internet Fax feature is very similar to sending a document using the Public Switched Telephone Network (PSTN / regular phone line). See the User’s Guide, “Basic Faxing, Sending a Fax.” ! Differences · Internet Fax data is scanned into memory before transmission. · Your machine must establish a server connection before the document is sent.
How to Send a Document 1 Load your documents. 2 Select the entry method. For more information on entry methods, refer to the User’s Guide, “Basic Faxing, Sending a Fax.” Entry methods are: · · · 68 | One-Touch Search You must know the first letter of the e-mail address to search for an e-mail address. Non-programmed e-mail also known as a Numeric Keypad or walk-up You must send the document as an Internet Transmission. See the following section (“Sending to a NonProgrammed E-mail”) for more information.
Sending to a Non-Programmed E-mail Also known as Numeric Keypad (Walk-up) e-mail faxing If you want to send an Internet Fax, but you do not want to program the e-mail address as a One-Touch, you must make sure that it is sent as an Internet Transmission. 1 Load the document. 2 Press the e-mail key. 3 Input the e-mail address. ! One-Touch Key 32 is the @ symbol.
TIFF Format When functioning as an Internet Fax, your machine converts scanned documents into a single TIFF-format file and sends it by e-mail.
Viewing TIFF Files To view TIFF files, you must have a TIFF viewer installed on your PC. Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer called Imaging, which you can use to view TIFF files. Before printing a TIFF file from Imaging, go to OPTIONS in either the Print screen or in Properties and set the Print format to “Fit to Page.” ! If it is set at “Actual size”, part of the fax image may be cut off from the printout.
Receiving Internet Faxes Your machine can receive Internet Faxes two ways. · Automatic Reception · Manual Reception During automatic reception, your Internet Fax machine automatically connects to the server and receives mail at the time interval set in User Function 83, the POP INTERVAL TIME setting. If your machine performs an automatic reception, but no messages (mail) are on the server, no record of the session is made.
Automatic Reception If your machine performs an automatic reception, but no messages (mail) are on the server, no record of the session is made. Single Message If one message is on the server, your machine receives the message and prints it. Multiple Messages If more than one mail message is on the server, your machine receives all of the messages and prints them. Text Print ON If User Function 86, TEXT PRINT, is set to ON, your machine receives only one message during each reception.
Receiving TIFF files Your machine receives mail messages with TIFF attachments from the mail server and prints out the attached files. Restrictions TIFF Your machine can print out TIFFs in the Simple Mode defined in ITU-T T.37. It cannot print any other TIFF format. If your machine receives any other TIFF format, a communication error occurs and an error report prints. Resolution Your machine can receive files with the following resolutions.
Receiving e-mails (Body Text) A fax sent over the Internet has three components. · Header · e-mail · TIFF attachment(s) The e-mail includes the To, From, and Date information. It may include RE: (Subject) and body text (e-mail message). The e-mail of an Internet Fax often comes with added messages (text) before and after the TIFFs. You can select how (or whether) these components print.
Gateway Services (Forwarding) Faxes to an e-mail Address Your fax machine can forward incoming faxes from an F-Code fax machine to an e-mail address. ! ! Important! Be aware that although your OKIFAX has security features (password protection, access restricted to certain domain names), any system is vulnerable to attack. If you set up your OKIFAX for this feature, it may be possible for unauthorized faxes to be sent to other machines through your fax machine.
How it works 1 An F-Code fax machine sends the fax message to your Internet Fax machine. 2 Your Internet Fax machine then converts the message to an e-mail and forwards it to a mail server. 3 The mail server then sends the e-mail to a computer or another Internet Fax. E-mails to a Fax Number Your machine can forward images received via e-mail to another fax machine. Your fax machine uses SMTP reception to do this. This function is not supported for POP.
Example The e-mail address of your fax machine is: 5950@somedomain.com To use the Gateway Service, the sender would use: FAX=5551212@5950.somedomain.com This follows the format FAX=[telephone number}@{domain name}. Image Restrictions · only TIFFs can be forwarded TIFFs must be the type of file your machine can receive. · text files cannot be forwarded. · Files in formats not supported by this machine cannot be forwarded.
Mail Address Format The exact mail address format required for e-mail-to-fax forwarding varies from one network to another. Consult with your network administrator for the correct format to use. Example Host name intfax Domain name network.com e-mail Address FAX=[telephone number]@intfax.network.com Both the mail server and your fax machine use this e-mail address for forwarding the message.
How it Works 1 The client sends a message to the mail server using the address format FAX=123@fax.abc.com. A client can be a computer or an Internet Fax. 2 The mail server makes an enquiry to the DNS server about fax.abc.com 3 The DNS server replies to the mail server with the IP address of fax.abc.com. 4 The mail server forwards the message to the Internet Fax. 5 The Internet Fax then forwards the message to an F-Code fax machine with the telephone number of 123.
Mail Server Settings for E-mail-to-FAX Gateway Service The setting changes explained here can only be made by a network administrator. To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), the mail server and the DNS server must be configured to forward e-mail to the your fax machine. Here are some examples of settings for forwarding mail to the your fax machine. The settings given here are only examples. Servers do not have to be configured as shown in order to use the gateway service.
DNS Server First, register your fax machine onto the DNS server. In this example, the settings for a type of DNS server called BIND run on UNIX are explained. You will need to know or set the following items. · Network Setup · Install the fax machine as a device on the network · Add a record to the zone file · Add a PTR record to the reverse zone file · Restart the Server 82 | OKIFAX 5750/5950 Network Setup The network in our example has this setup. Network domain name: abc.
Install the Fax Machine Now, install your fax machine on this network. Host name of the fax machine: fax.abc.com IP address of the fax machine: 192.168.1.105 Add a Record Add a record of the fax machine on the zone file of the DNS server (dns.abc.com). Address (A) record ……… mail.abc.com. IN A 192.168.1.100 dns.abc.com. IN A 192.168.1.101 user.abc.com. IN A 192.168.1.50 fax.abc.com. IN A 192.168.1.105 ……… Add a PTR Record Add a PTR record of the fax machine to the reverse zone file.
Mail Server Most of the time, the DNS server configuration explained in the DNS Server section will allow you to use the e-mail-toFAX relay service. The DNS server configuration is not always used. Some mail servers are configured to process all mail addressed to hosts belonging to their domain as mail to themselves. If mail server mail.abc.com has been set up in this way, it will regard mail to xxxx@fax.abc.com as mail to one of its users and will not forward it to your fax machine.
1 Insert the following strings to file sendmail.def. ……… ACCEPT_LOWER=yes ……… LOWER_MATCH_STYLE=!lw-file ……… ACCEPT, etc. tells the server to receive mail to hosts located within its domain. ! LOWER, etc. tells the server to receive mail to hosts located within its domain, EXCEPT mail to hosts listed in sendmail.lw. 2 Add a string (specifying e-mail-to-FAX relay) to /etc/sendmail.lw. ……… fax ! With “fax”, the server DOES NOT receive mail to fax.abc.com. 3 Create sendmail.
Mail Forwarding Process 1 Client sends mail to mail server (To: fax=123@fax.abc.com) 2 Mail server makes enquiry to DNS server regarding fax.abc.com 3 DNS replies to mail server (returns the IP address of fax.abc.
Network Scanner Your fax machine can be used as a network scanner. Remember the following when using your fax machine as a network scanner: · you can adjust the resolution of the scanned images · turn off the IFAX Sender ID (User Function 90), or it will appear on your scanned images Example Here is an example of using your fax machine as a network scanner. You have a hard copy document that you would like to have on file as a digital copy.
Image Resolution The setting for User Function 89: Ex.Fine Mode adjusts the resolution of the scanned image. The resolution may be set between 300 and 600 dpi. The OKI HRS600 (600 dpi TX) option (8 MB of memory) must be installed to achieve 600 dpi scan resolution. ! IFAX Sender ID User Function 90: IFAX Sender ID must be set to ON when you are using your fax machine for faxing using the Internet. This places the IFAX Sender ID on the top of any documents you send.
Network Printing Printing Documents To use your fax machine to print documents via the LAN, you need to install the appropriate software from the supplied CD-ROM and make the correct settings for your environment. A brief description of each of the supported operating systems and the suggested installation procedure appears in this section. When installing network card utilities, select the Quick Setup option where it is available. The printer driver provided on the CD-ROM supports only network printing.
Operating Systems NetWare Recommended procedure: 1 Install the printer driver. 2 Install the network card utility. 3 Configure the network card. Windows NT 4.0 and Windows 2000 Recommended procedure: 1 Install the printer driver. 2 Install the network card utility. 3 Configure the network card. The NetWare server has two modes. · printer server mode and · remote printer mode The Network Card supports either mode. To use NetWare, the fax machine should be attached as a printer under NetWare control.
Windows 95/98 Recommended procedure: 1 Install the printer driver. 2 Install the network card utility. 3 Install the Oki Print Monitor (LPR Utility). 4 Configure the network card. Windows 3.1 Recommended procedure: 1 Install the printer driver. 2 Run SETUP.EXE from the Win31 directory on the supplied CD-ROM. 3 Configure the network card. When printing directly from Windows 95/98, the Oki Print Monitor (LPR Utility) should be installed from the supplied CD-ROM.
Other Operating Systems Other operating systems, such as Macintosh or UNIX, are not supported. Configuring from Network Utilities (also known as CD Setup Utilities) The network card configurations may be altered from a PC via the network, using the utilities on the CD-ROM. The configuration settings can be accessed from the installer. With these utilities, TCP/IP and NetWare parameters may be configured. For more details, see the information on the supplied CD-ROM.
Configuration Network settings can be modified through the front panel (menu) of your fax machine via User Function 93: Network Settings. 1 Press Menu/Exit to enter the menu. 2 Press ¶ to select Setup, press Enter. 3 Press Ä or¶ until LANOPTIONS appears on the display. Press Enter. 4 Press Ä or¶ until User Function 93: NETWORK SETTINGS appears on the display. To print from Windows using LPR, it is necessary to set the IP ADDRESS (User Function 93, Setting 1).
Settings 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. User Functions These three user functions are specific to Network Printing. · Auto Tray Switch (User Function 80) · Paper Size Check (User Function 81) · LAN Print T.O. (User Function 82) Auto Tray Switch User Function 80 Settings are: ON or OFF Default is: OFF.
Paper Size Check User Function 81 Settings are: ON or OFF Default is: ON. Set to ON If Paper Size Check is set to ON, an alarm displays when the paper size specified from the PC does not match the paper size specified for the tray of the fax machine. When this alarm is displayed, put the correct size of paper in the specified tray. Printing begins when the tray is closed. After printing, · set the same paper as configured for the tray or · change the tray configuration to the correct paper size.
Banner Output Your fax machine supports TEXT-style Banner of NetWare 3.x and NetWare 4.x. Only US-ASCII characters will print. ! Any characters that cannot be printed are shown as spaces. If a NetWare banner cannot be printed, alter the configuration · at your PC to “No Banner Used” or · at NetWare Server to “No Banner Sent”. Contact your NetWare Network Administrator for assistance. When a problem occurs with banner printing, change the banner settings to “NO” with the correct utilities.
Problem Solving There are two areas of Problem Solving. · End User · Network Administrator End User Option Board Error If your fax machine displays the message, OPTION BOARD ERROR, an error may have occurred at the interface between the fax machine and the network card. Turn off the fax machine. Verify that the network card is correctly installed. Turn the machine on. LAN Data Error When LAN Data Error is shown on the fax display, there may be a problem in the printing data transmitted via the network.
Network Administrator Service Codes When a communication error occurs, print the Activity Report. Use the report to find the service code for the error. There are two types of service codes. · SMTP · POP3 SMTP Error Codes Here is the format for SMTP communication service codes. E123 E = SMTP communication 123 = three-digit SMTP error code defined by RFC. RFC is an Internet “standards” term meaning “Request For Comment”.
SMTP Protocol Error Codes The following are SMTP protocol error codes given in RFC821. RFC is an Internet “standards” term meaning “Request For Comment.” RFCs are documents that define standards or proposed standard-definitions for network and Internet operation. Individual RFCs define specific aspects of network or Internet operation. When these occur, contact your network administrator. E421 Service not available, closing transmission channel.
POP3 Communication Errors There are no standard error code definitions for the POP3 protocol. Here is the format for POP3 Communication Errors. F123 F = POP3 Communication Errors 123 = three-digit SMTP error code defined by RFC. RFC is an Internet “standards” term meaning “Request For Comment”. RFCs are documents that define standards or proposed standard-definitions for network and Internet operation. Individual RFCs define specific aspects of network or Internet operation.
Transmission Troubleshooting Transmission fails; a communication error occurs. See if the server is down. Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? Has the SMTP server been configured correctly? Has the host name been registered? If using DNS, is the DNS server address correct? If DNS is ON, some servers may cause an error. Display shows message “OPTION BOARD ERROR.” An error may have occurred at the interface between the fax machine and the network card. Turn off the fax machine.
Reception Troubleshooting Reception fails; a communication error occurs. Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? Has the POP server been configured correctly? If using DNS, is the DNS server address correct? Have you set the USER ID correctly as registered on the POP server? Have you set the password correctly as registered on the POP server? If APOP is on, it will cause a communication error on a POP server that does not support APOP. Reception does not start.
The same mail prints repeatedly. Is the User Function 84: DELETE POP MSG set to TYPE2? Do not use other settings unless you receive mail on a PC as well as on your fax machine. With the TYPE1 or OFF setting, you will get the same mail repeatedly if the number of messages received exceeds the maximum number that can be logged by this Internet Fax (50). If this happens, access the mail server from your PC and delete all the mail.
E-mail-to-Fax Troubleshooting I have sent data using the format “FAX=[telephone number]@[domain name], but it has not been delivered to the Internet Fax. You may have set the domain name (the part after @) incorrectly. Consult your Network Administrator about the correct domain entry. The Internet Fax refuses to receive data. Check the entered telephone number.
Received e-mails are not deleting from the server the way I want them to. Check the setting of User Function 84: Delete POP Message. This setting determines how the received e-mails are deleted from the mail server. If this user function is set to OFF, received e-mails remain on the POP until the Network Administrator deletes them. Available settings are: OFF: Do not delete mail TYPE1: Delete only the mail your fax machine can print out TYPE2: Delete all mail The default setting is TYPE2.
The headers of my Internet Faxes are not printing the way I want them to. Text Print (User Function 86) must be ON for this setting (Header Print) to be valid. Check the setting for User Function 87: Header Print. This function determines how the e-mail header is printed. Available settings are: OFF, TYPE1, and TYPE2 OFF: Header does not print. The message and any TIFF attachments print. TYPE1: SUBJECT/FROM/TO information prints. TYPE2: All header information prints.
My fax machine sender ID is not included in documents I am sending. Check the setting for User Function 90: IFAX Sender ID. Make sure it is ON. This function determines if the sender ID is included with images scanned by the Internet Fax. Available settings are: ON or OFF. The default setting is ON. The setting for this function always applies when using Internet Fax. ! IFAX Sender ID (User Function 89) is independent from Sender ID On/Off (User Function 23).
My server does not support APOP, and my fax machine is experiencing communication errors Make sure the OKIVIEW 32 Setting, Use APOP, is set to OFF. This setting is available when you are using a POP server that supports APOP. With APOP, the POP password will be encrypted before it is sent. A communication error will occur if this setting is turned on when using a server which does not support APOP. Refer to “Setting Up on a Network, Using the OKILAN 7100e+ Web Page, Changing the Settings Using the Web Page.
Printing Troubleshooting I want to use my fax machine as a printer. When I try to install the printer driver on my Windows 2000 system, I get a warning message about authentication. Ignore this message if it appears. It will not cause any problems with the installation of the driver. I have the optional second paper tray installed. Why won’t my machine automatically pull paper from the other tray when one runs out? Verify that User Function 80, Auto Tray Switch is ON.
T.38 Overview ! For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com T.38 Internet fax allows you to send and receive real-time faxes via the Internet. The T.38 information is divided into these sections. · Overview · Helpful Hints · End User Information · Installer (Network Administrator) Information 110 | OKIFAX 5750/5950 Overview For an end user, the T.38 Internet fax is a very easy-to-use feature. Working with T.
Information Provided The following items provide the information you will need to use your fax machine. · User’s Guide · Warranty Document · Feature Set Guide · CD-ROM (shipped with the product) What Your T.38 Internet Fax Machine Can Do T.38 Internet fax is a feature with many capabilities. This unit can · send and receive faxes via a Public Switched Telephone Network (PSTN) · send and receive “Real-Time” T.
What is an Alias? Your T.38 Internet fax allows real-time communication between T.38-capable devices. The devices locate each other using their IP Addresses. Here is an example IP Address: 192.168.1.1 The IP Address must be programmed into the Address Table of the Console Software by your Network Administrator. Your Network Administrator will then assign an alias to the IP Address. The alias is the number you will use at your T.38 facsimile machine to contact the remote T.38 device.
General Conditions To use the T.38 Internet fax, · the machine must be connected to a LAN · the Address Table (found in the Console Software) must be correctly set up · the end user must know the aliases assigned in the Address Table (found in the Console Software) or the aliases assigned in the Address Table must be programmed (as One-Touch keys) in the facsimile machine The T.
Helpful Hints (T.38) Your fax machine has many features and capabilities that will help you · operate the machine · save money · save time “Help and Helpful Hints” in the User’s Guide summarizes the features and capabilities directly connected to saving money and time. “Helpful Hints (T.38)” provides tips that help you use your T.38 Internet fax to its fullest. 114 | OKIFAX 5750/5950 PSTN Faxing vs. T.38 Faxing PSTN faxing is fax communication conducted via public telephone lines.
Internet Fax Internet fax is a term with several meanings, depending on context. Internet fax can mean · fax communication conducted via the Internet. · a fax machine capable of Internet Faxing. · the document (fax) sent via the Internet. “Real-Time” Fax “Real-Time” Fax is a type of facsimile transmission that uses Internet Communication and Confirmation. Two fax machines, using T.38 protocol, can provide “real-time” data transmission connections via the Internet. Global vs.
T.38 vs. PSTN Communications You cannot combine T.38 communications and PSTN communications in one session. What does this mean? You can send a fax to several aliases for IP Addresses or several telephone numbers, but not a combination of aliases for IP Addresses and telephone numbers. Status of Server Internet faxing is conducted over the Internet via network servers. If the servers are down, running slowly, or experiencing other problems, Internet faxing will be adversely affected. T.
End User Information Using the T.38 protocol for faxing is very similar to using PSTN for faxing. This section covers the differences between T.38 and PSTN faxing. Be sure to refer to the User’s Guide for general information about using your facsimile machine. Requirements To use T.38 protocol for faxing, you must · communicate between two T.
Limitations and Suggestions · You cannot combine T.38 and PSTN communications in one fax transmission. · You cannot send and receive T.38 faxes simultaneously. If your machine is sending a T.38 fax, any data to be received is ignored. If your machine is receiving a T.38 fax, and you try to send a fax, the data will not be sent until the receiving is completed.
Operation You can send or receive transmissions using T.38 protocol. Your Installer (Network Administrator) must program the Address Table via the Console Software before you can send or receive using T.38 protocol. ! Sending a T.38 Fax When you enter the alias (destination), and you are using T.38, you can enter the numbers 0 through 9 and the symbols # and *. Any other characters or symbols will be ignored.
Procedure 1 Load the document. 2 Select the method for entering the alias for destination T.38 device. For more information on entry methods, refer to the User’s Guide, “Basic Faxing, Sending a Fax.” Entry methods for T.38 transmissions are: · One-Touch · Non-programmed aliases also known as a Numeric Keypad or walk-up You must send the document as an Internet Transmission. See the following section (“Sending to a NonProgrammed Alias”) for more information. 120 | OKIFAX 5750/5950 3 4 Press Start.
Sending to a Non-Programmed Alias Also known as Numeric Keypad (Walk-up) T.38 faxing If you want to send a T.38 Internet fax, but you do not want to program the alias for the IP Address as a One-Touch, you must make sure that it is sent as an T.38 Internet transmission. Receiving a T.38 Fax You do not need to perform any special procedures to receive a T.38 Internet fax 1 Load the document. 2 Press the # key. ! The # symbol must be the first character entered for the alias. 3 Input the alias.
Troubleshooting (End User) For an end user, troubleshooting a T.38 Internet fax is the same as any other fax machine. Refer to the User Guide, “Problem Solving.” Most problems with faxing using the T.38 protocol must be referred to the Network Administrator. Refer to the Network Administrator section, “Troubleshooting,” of this Feature Set Guide. However, the end user should check the following items. · Make sure the remote machine is T.38 capable.
Reports (End User) Using T.38 does not generate any unique reports. The standard reports of the machine include sections and information about G3, as well as the “regular” information. Configuration Report The IPFAX Options section lists some of the T.38 (IPFAX) settings. · · · · · · Activity Report Codes on the Activity Report that refer to T.38 sessions have “IP” at the end. Message Confirmation Report (MCF) There are no special codes on the Message Confirmation Report for T.38 sessions.
Installer (Network Administrator) Information This section provides the information needed to install and support a T.38 facsimile machine using private IP Addresses. This section assumes that you are a qualified Network Administrator and that you are familiar with network technology and protocols. 124 | OKIFAX 5750/5950 Global vs. Private IP Addresses There are two types of IP Addresses. · Global · Private A global IP Address can be contacted by anyone with access to the Internet.
DHCP DHCP Setting (On or Off) The factory default setting for DHCP is ON. You use the IPFax Console Software to change the setting for DHCP from ON to OFF. When DHCP is ON, and the unit is connected to a network that employs a DHCP server, the unit will automatically be assigned an IP Address. If you use this method, the DHCP server must be set to infinite lease or reservation. If you can’t use DHCP, use User Function 83 to initialize the T.38 board. By doing this, DHCP is turned OFF.
Determine the DHCP Setting To determine if DHCP is ON or OFF, you can · use the IPFax Console software · print the Configuration Report IPFax Console Software 1 Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. 2 Connect the software to the T.38 device you want to work with. 3 Click Change. 4 From the top menu, select Network. 5 If the Use DHCP box is checked, DHCP is ON. If the Use DHCP box is not checked, DHCP is OFF.
Windows NT DHCP Server Settings This section will provides basic information on working with Windows NT DHCP Servers. For more information, refer to your Windows NT Server manual and resource kit. The settings listed below are required for the T.38 board to work with a Windows NT DHCP Server. · IP Addresses (IP Address Pool) must be leased · Subnet Mask · Default Gateway · Fix (reserve) assigned addresses to the T.38 board.
Fix (reserve) assigned addresses to the T.38 board. If you use DHCP with the T.38, you must fix (reserve) the IP Addresses. There are two ways to do this. We recommend using Method 2. 1 Select [Infinite] for Lease Duration at Properties on Scope. This is easy to set. However, address leasing made to all terminals is infinite. If you remove a client from the network, the IP Addresses cannot be reused. 128 | OKIFAX 5750/5950 2 Reserve IP Addresses individually at [Add Reservation] on Scope.
Installation Process As an installer, you will complete several steps. · Physically install the T.38 facsimile machine · Obtain a static IP Address for the T.38 facsimile machine · Program the IP Address, Subnet Mask, and Default Gateway for the T.38 facsimile machine. Do this using User Functions in the menu of the facsimile machine. · Install the T.38 software (including the IP Fax Console Software) on a PC on the network the T.
Static IP Address If you use DHCP to assign the IP Address, make sure that the address is made static. If you obtain the IP Address from another network administrator, make sure that it is a static IP Address. ! Once the static IP Address is assigned, make sure that DHCP is OFF. The default setting for DHCP is ON. Refer to the section, “DHCP, Setting DHCP On or OFF” of this T.38 section of the Feature Set Guide.
Program the IP Address, Subnet Mask, and Default Gateway Program the IP Address, Subnet Mask, and Default Gateway by using the menu of the facsimile machine. ! Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF. User Function 83, IPFAX Initialize 1 2 3 4 Press Menu/Exit to enter the menu. Using the numeric keypad, enter 83. Press Enter.
Install the T.38 Software Set Up the Address Table The T.38 Software (which includes the IP Fax Console Software) must be installed on a PC on the network that the T.38 machine is attached to. Use the IP Fax Console Software to set up the Address Table for the T.38 facsimile machine. You will need to know the IP Addresses of the T.38 devices your users will be communicating with. You will be assigning aliases to the IP Addresses you program into the Address Table.
Provide Aliases to the End User Provide the aliases for the IP Addresses (set up in the Address Table) to the end user. We strongly recommend that you program the aliases to the One-Touch or Auto Dial keys of the T.38 facsimile machine. ! When programming the One-Touch keys, remember that the “#” symbol must be the first character whenever you input the alias for an IP Address (destination number) for a T.38 facsimile communication.
Specifications Network LAN 1 port 10BASE-T 134 | OKIFAX 5750/5950 Protocol Call Control TCP / IP UDP / IP Procedure ITU-T H.323 Fax Communication Method TCP / IP UDP / IP Procedure ITU-T T.
T.38 Menu Options ! Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF. You can use the front panel of the facsimile machine to access the following T.38 menu options.
Problem Solving No communication 1 Verify that the “#” symbol was the first character entered when sending the facsimile. 2 Verify that the Address Table in the IPFax Console Software is correctly programmed.
The machine uses PSTN, not T.38 1 Verify that the end user is entering “#” as the first character when entering the alias for the IP Address. 2 Identify the PSTN number the facsimile is sending to. Ask the end user if they are using a One-Touch key to send. Check the programming of the One-Touch key. A PSTN number may be entered as the alternate (backup) number. If the network is down, the T.38 facsimile machine will send to the alternate (backup) PSTN number.
Software Programs on the CD General Information The CD shipped with the facsimile contains the · IPFax Console Software · Discovery Program The IPFax Console Software allows you to · connect to the T.38 board, using TCP/UDP · display T.38 facsimile settings · change T.38 facsimile settings · install the programs The Discovery Program allows you to: · to find T.38 boards on the LAN · create a list of the T.38 boards on the LAN · connect the T.
Installing the Software Programs ! If you are reinstalling the software, you must uninstall the old program first. 1 2 3 4 Close all open programs. Insert the CD into the CD drive. Run Setup (from the CD). Follow the on-screen prompts. 5 When the installation is complete, reboot the PC. Accessing the Software Programs IPFax Console Software On the desktop, select Start – Programs – IPFAX console. Discovery Program On the desktop, select Start – Programs – IPFAX discovery.
IPFax Console Software Software Installation for a T.38 device 1 On the desktop, select Start – Programs – IPFAX console. 2 Select File(F) - Connect(N). 3 At the prompt, enter the IP Address of the T.38 device you are installing. 4 At the prompt, enter the TCP Port Nos. The default setting for the TCP Port is 50200. 140 | OKIFAX 5750/5950 5 6 Click OK. The IPFax Password screen appears. The default password is IPFAX IPFAX is all uppercase, single byte characters.
Status Screen The Status screen displays the status of the following items · Device Mode · Communication (channel status) · LAN · Alias Address · IP Address Device Mode Operation indicates operation mode Install indicates install mode Communication (channel status) Line closed: the line can’t be used. Idling: the line can be used and no communication is occurring. Sending: the line is being used and the device is sending.
Screens The IPFax Console Software has two types of screens for working with the network settings of a T.38 device. · Display Screens · Change Screens The Display Screens allow you to view the settings. You cannot change the settings from this screen. The Change Screens allow you to change the network settings. Both the Display Screen and the Change Screen show the same settings for · Network · Gatekeeper · Address Table To access the screens, run the IPFax Console Software, connect to the T.
Network Settings List The settings shown on the Network Settings Display and Change Screens are: Host Name MAC Address Use DHCP IP Address Default Gateway Subnet Mask TCP Port No. for receiving TCP Port No. for Console TCP Port No. UDP Port No. USE NAT Global Address Port No. Offset TCP Handshake T.O. Value (Sec) T38 Transmission Speed Explanation Host Name The default setting is OKIFAX5950. The host name may be up to 32 characters long. You must use English, single byte characters.
IP Address There is no default setting. The IP Address must be static to use T.38 protocol. Default Gateway There is no default setting. If you want to delete the Gateway Address, enter 0.0.0.0. Subnet Mask The default setting is 255.255.255.255. TCP Port No. for receiving The default setting is 1720. TCP Port No. for Console The default setting is 50200. TCP Port No. The default setting is 50000. Settings may range from 50000 to 50099. UDP Port No. The default setting is 50100.
TCP Handshake T.O. Value (Sec) The default setting is 30 seconds. This setting determines the amount of time in seconds) allowed to make the TCP connection. You can set the interval from 1 to 99. T38 Transmission Speed The default setting is 1 Mbps. This setting determines the maximum data transfer speed. All communications occur within this speed. We do not recommend changing this setting. This setting is the maximum data transfer speed. Actual transfer speeds will vary.
Gatekeeper In multi-office configurations, a Gatekeeper can provide centralized address translation and controls access to a H.323 terminal network. It ensures that bandwidth is managed properly and provides one central location to simplify dayto-day maintenance and support of the network. At the time of the publication of this document (see the copyright information at the front of this manual), the only Gatekeeper recommended for use with the Oki T.38 device is the Oki BS1200-GK.
Explanation Alias Address The default setting is 2000. Use Gatekeeper Determines if Gatekeeper is used or not. The default setting is Use Gatekeeper OFF. The box is not checked. Gatekeeper is not used. If Use Gatekeeper is ON, the box is checked. Gatekeeper is used. Discovery Determines if Gatekeeper Discovery is performed or not. The default setting is Use Gatekeeper OFF. The box is not checked. Gatekeeper Discovery is not used. If Use Gatekeeper is ON, the box is checked. Gatekeeper Discovery is used.
RAS Message Each item under RAS Messages has two different settings. The Time-out Time determines the amount of time Gatekeeper has to respond to each message. The Number of Retries determines how many retries Gatekeeper will perform for each message. RRQ Time-out default is 5 seconds. Number of retries default is 2. URQ Time-out default is 3 seconds. Number of retries default is 1. ARQ Time-out default is 3 seconds. Number of retries default is 2. BRQ Time-out default is 3 seconds.
Address Table The Address Table in the IPFax Console Software is a registry of the IP Addresses and aliases for the T.38 devices your T.38 Internet facsimile machine can communicate with. You can register up to 100 T.38 devices in the Address Table. Sorting the Address Table ! When you are using T.38 communication protocols, the T.38 Internet facsimile machine can only communicate with the IP Addresses registered in the Address Table. You can use the Sort box to change the sequence of the Address Table.
Explanation of Fields Alias Address You determine the alias address. The alias is the number used at the T.38 facsimile machine to contact the remote T.38 device. The alias is usually a shorter number used as a label (alias) for the longer IP Address. Example You work at the home office of a bank. There are eight branch offices that you communicate with. All nine locations have T.38 Internet facsimile machines. Each of the nine locations has a unique, ten-digit IP Address.
Working with the Address Table Add a Device 1 Use the box Alias Address below the table to enter the alias for the T.38 device you are registering. 2 Use the box IP Address below the table to enter the IP Address for the T.38 device you are registering. 3 Use the box Port No. below the table to enter the Port Number for the T.38 device you are registering. 4 Click Add. 5 The information for the T.38 device is added to the table. 6 Click OK or Save to download the information to the T.38 card.
Clear a Device 1 Click on the row of the Address Table you want to clear (delete). 2 Click Clear. 3 The row you selected is deleted from the table. 4 Click OK or Save to download the information to the T.38 card. Clear the Entire Table ! Make sure that you want to delete the entire table before performing this procedure! “All Clear” cannot be undone. Do a Windows Print Screen of the table before performing “All Clear”. The Print Screen will provide a record of settings. ! 1 2 Click All Clear.
Changing the Password ! The password is IPFAX until you change it. IPFAX is all upper case, single-byte characters. To change the password, 1 Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. 2 3 4 5 6 Connect the software to the T.38 device you want to work with. From the top tool bar, select Maintenance. From the drop down menu, select Change Password. The Change Password screen displays. Enter the old password in the Old Password field.
Forget the Password? If you forget the password, perform this procedure. 1 Print the Configuration Report. 2 Initialize the T.38 board (using User Function 83). 3 Program the IP Address, Subnet Mask, and Default Gateway (User Functions 80, 81, and 82). 4 Use the default password (IPFAX) or create a new password. 154 | OKIFAX 5750/5950 Printing the Configuration Report 1 Press Menu/Exit to enter the menu. 2 Press ¶ to select Report Print, press Enter.
! Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF. User Functions 80, 81, and 82 1 2 User Function 83, IPFAX Initialize 1 2 3 4 Press Menu/Exit to enter the menu. Using the numeric keypad, enter 83. Press Enter. The T.38 board initializes. DHCP is OFF. 3 4 5 Press Menu/Exit to enter the menu.
Updating the T.38 Board Firmware ! Firmware upgrades are developed on an as needed basis. To learn if a firmware upgrade is available, contact your Oki Data Authorized Service Dealer. You must have the file with the firmware upgrade before you begin this procedure. The T.38 facsimile machine cannot be used for communications while the upgrade is being performed. 156 | OKIFAX 5750/5950 To upgrade the firmware, 1 Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console.
! DO NOT turn off the T.38 facsimile machine while the upgrade is in progress. If the machine is turned off, it will malfunction when it is turned on. The machine will also malfunction if an error occurs at the PC during the firmware upgrade. To correct the problem, you must upgrade the firmware again. 8 When the firmware upgrade is complete, the Ended Data Renewal screen appears. 9 Click OK. 10 The Program Renew screen displays. 11 Click Close. 12 The Program Renew screen closes.
Memory Dump ! Memory Dump displays the contents of the T.38 board’s memory. It is not a procedure you will normally perform. The T.38 facsimile machine cannot be used for communications while the upgrade is being performed. 6 7 8 When is DHCP set to ON, you cannot upload more than one machine at a time on the same broadcast domain. To perform a Memory Dump, 1 Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. 2 Connect the software to the T.
Version Information If you need technical support on this product, you may need to provide the software version information. To identify the versions of the device programs and the console software, 1 Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. 2 3 4 5 6 Connect the software to the T.38 device you want to work with. From the top tool bar, select Help. From the drop down menu, select Version Information. The Version Information screen displays.
To use the Discovery Program, 1 Start the Discovery Program On the desktop, select Start – Programs – IPFAX Discovery. 2 Enter the broadcast address in the Broadcast Address field. Be sure to enter 255 for the host address. To use the Discovery Program, you must know the Subnet Address of the network you are working with. ! Example: 192.168.1.255 3 4 160 | Click Discovery. If a list already exists, it is displayed in the Discovery Table. The Discovery Table can have 256 addresses.
Connecting to the IPFax Console Software from the Discovery Program Changing the Password for Connecting to the Console To connect to the IPFax Console Software from the Discovery Program, 1 Using the Discovery List, double-click on desired console connection destination. or click on desired console connection destination and then click Console. 2 The console software starts and connects to the T.38 device at the IP Address you selected. 3 The Discovery Program will use the password IPFAX.
