Copyright Information Copyright © 2008 by Oki Data. All Rights Reserved Document Information ___________________________________________________ B410d/B410dn/B420dn/B430dn User’s Guide P/N 59309301, Revision 1.0 July, 2008 Disclaimer _________________________________________ ________________________ Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control.
CONTENTS Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Auto duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Manual duplex printing using the paper tray (Windows only) . . . . . . . . . . .51 Manual duplex printing using the Manual Feed Tray (B410d and B410dn) or the Multi-Purpose Tray (B420dn and B430dn) . . . . . . . . . . . . . . . . . .53 Long Edge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NOTES, CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
INTRODUCTION Congratulations on purchasing this monochrome page printer. Your new printer is designed with a range of advanced features to give you crisp black and white pages at high speed on a wide range of print media. For your information, a summary of the main features of your printer is given below. PRINTER FEATURES > Four different models to choose from: B410d and B410dn, B420dn, B430dn (d denotes Duplex included and n denotes Network Interface Card included).
ABOUT THIS MANUAL This manual is the user’s guide (check the Oki Printing Solutions website, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below: > Quick Setup Poster: easy to follow graphical instructions for quick printer setup. > Setup Guide: more detailed instructions to unpack, connect, power up your printer, and install software.
(c) 3. Pages from and to for the range of pages you specify by entering their page numbers. Click OK.
PRINTER COMPONENTS Apart from the Operator panels, which are described in the next chapter, the B410d/ B410dn/B420dn/B430dn printers look similar from the outside. The important components are identified in the representations below. 2 16 3 11 12 10 5 6 9 7 15 8 13 14 4 1. Operator panel (B430dn shown) 2. Output Stacker (150 sheets, face down) 3. Output Stacker extension 4. Top cover release button 5. Multi Purpose Tray (only for B420dn, B430dn.; 50 sheets)(shown in open position) 6.
17 18 24 23 19 20 21 22 17. Power cable connection 18. Duplex unit 19. Parallel interface connection 20. USB interface connection 21. LAN interface connection (only for B410dn, B420dn and B430dn) 22. Test button (only for B410dn, B420dn and B430dn) 23. Memory panel (to upgrade your printer’s memory RAM DIMM) 24.
OPERATOR PANELS This chapter describes the function of the operator panel on your printer. It is useful to describe the Printer Menu Setup Tool at this point as it provides the B410d and B410dn, the equivalent of the menu control panel on the B420dn, B430dn (See “Printer drivers” on page 37 for installation of the Printer Menu Setup Tool.) B410D AND B410DN OPERATOR PANEL The B410d and B410dn operator panel consists of 2 indicating LEDs, an LCD (3) and an Online (4) button.
FLASH TYPE READY LED (1) Flash x ATTENTION LED (2) MEANING The printer is receiving and processing data during printing or the printer is resetting. x x There is a printing error, for example, a problem with paper, the cover is open or the paper tray is empty while a job is processing. x There is a minor error with the printer, for example, toner is low and the image drum needs to be changed. LCD The LCD (3) has two rows of up to 16 alphanumeric digits, displaying print status and error messages.
> Resetting the printer and clearing the buffer after printing has been cancelled. NOTE To reset the printer to the default settings of the manufacturer, the Online button is pressed and held down while the printer is switched on with the main power switch. The LED indicators blink when the printer has reset to the default settings. CHANGING LANGUAGE The default language used by your printer for display messages and for report printing is English.
MENU FUNCTIONS The Printer Menu allows you to view and change the printer’s internal settings. You can think of this as the software equivalent of the LCD operator panel. The settings are grouped into categories or “menus” such as Information Menu or Print Menu. Some of these settings are similar to those found in your printer driver or application software. The settings that you can change using this software act as the printer’s defaults.
Print menu This menu provides adjustment of various print job related functions. ITEM DEFAULT COPIES 1 DUPLEX OFF MANUAL OFF PAPER FEED TRAY1 AUTO TRAY SWITCH ON TRAY SEQUENCE DOWN MEDIA CHECK ENABLE RESOLUTION 600DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE REMARKS Media menu This menu provides adjustment to suit a wide range of print media.
System configuration menu This menu adjusts general printer settings to suit the way you prefer to work. ITEM DEFAULT POW SAVE TIME 10 MIN PERSONALITY AUTO EMULATION CLRABLE WARNING ONLINE AUTO CONTINUE ON MANUAL TIMEOUT 60 SEC TIMEOUT INJOB 40 SEC TIMEOUT LOCAL 40 SEC TIMEOUT NET 90 SEC LOW TONER CONTINUE JAM RECOVERY ON ERROR REPORT OFF REMARKS B410dn only PCL Emulation This menu controls the printer’s PCL emulation. ITEM DEFAULT FONT SOURCE RESIDENT FONT NO.
PPR Emulation This menu controls the printer’s PPR emulation. ITEM DEFAULT CHARACTER PITCH 10 CPI FONT CONDENSE 12CPI TO 20CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LF FUNCTION LF LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME REMARKS FX Emulation This menu controls the printer’s FX emulation.
Parallel menu This menu controls the operation of the printer’s parallel data interface. ITEM DEFAULT PARALLEL ENABLE BI-DIRECTION ENABLE ECP ENABLE ACK WIDTH NARROW ACK/BUSY TIMING ACK IN BUSY I-PRIME 3 MICRO SEC REMARKS USB menu This menu controls the operation of the printer’s USB data interface.
ITEM DEFAULT HUB LINK SETTING AUTO NEGOTIATE FACTORY DEFAULTS EXECUTE REMARKS Print Statistics menu This menu provides information on the number of A4/Letter pages printed and allows you to reset the counter. ITEM DEFAULT USAGE REPORT ENABLE RESET COUNTER EXECUTE GROUP COUNTER DISABLE CHANGE PASSWORD REMARKS Enter the new password Maintenance menu This menu provides access to various printer maintenance functions.
PRINTING MENU SETTINGS The menu settings can be printed as a menu map as follows. Using the Online button 1. Press the Online button to take the printer off-line. 2. Press and hold down the Online button for at least four seconds, but less than seven seconds. 3. The printer prints a list of the menu settings and a demo print page. See “Online button” on page 12. Using the Printer Menu Setup Tool 1. Select Start > All Programs > Okidata > Printer Menu Setup Tool. The Printer Menu is displayed. 2.
B420DN, B430DN, 7 8 5 2 1 3 4 6 OPERATOR PANEL The B420dn, B430dn operator panel consists of a menu driven control panel, an LCD display and two LED indicators. PANEL ELEMENTS 1. Liquid crystal display. (LCD) panel. Two rows of up to 16 alphanumeric digits displaying print status, menu items in menu mode and error messages. 2. Menu Scroll Buttons. Press briefly to enter the MENU mode. Press briefly again to select the next menu.
MENU FUNCTIONS The Printer Menu allows you to view and change the printer’s internal settings. The settings are grouped into categories or “menus” such as Information Menu or Print Menu. Some of these settings are similar to those found in your printer driver or application software. The settings that you can change using this software act as the printer’s defaults. These can be overridden by the settings in your printer driver or application.
ITEM DEFAULT MP TRAY USAGE DO NOT USE MEDIA CHECK ENABLE RESOLUTION 1200DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE REMARKS Media Menu This menu provides adjustment to suit a wide range of print media.
ITEM DEFAULT REMARKS TIMEOUT NET 90 SEC B430dn only LOW TONER CONTINUE JAM RECOVERY ON ERROR REPORT OFF START UP OFF PCL emulation This menu controls the printer’s PCL emulation. ITEM DEFAULT FONT SOURCE RESIDENT FONT NO. I0 FONT PITCH 10.
ITEM DEFAULT LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME REMARKS FX Emulation This menu controls the printer’s FX emulation. ITEM DEFAULT CHARACTER PITCH 10 CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.
USB menu This menu controls the operation of the printer’s USB data interface. ITEM DEFAULT USB ENABLE SOFT RESET DISABLE SPEED 480Mbps OFFLINE RECEIVE DISABLE SERIAL NUMBER ENABLE REMARKS Network menu This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface. ITEM DEFAULT TCP/IP ENABLE IP VERSION IPv4 NETBEUI ENABLE NETWARE ENABLE ETHERTALK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS xxx.xxx.xxx.xxx SUBNET MASK xxx.xxx.xxx.
Print Statistics menu This menu provides information on the number of A4/Letter pages printed and allows you to reset the counter. ITEM DEFAULT USAGE REPORT ENABLE RESET COUNTER EXECUTE GROUP COUNTER DISABLE CHANGE PASSWORD REMARKS Enter the new password. Maintenance menu This menu provides access to various printer maintenance functions.
PRINTING MENU SETTINGS Current menu settings can be confirmed by printing a Menu Map, using the control panel. 1. Press the Menu press or button until the INFORMATION MENU is available, then button. 2. Press the or button until the display prompts you to print the menu map. 3. Press the 4. Press the Cancel or Online or the button to print the menu map. button repeatedly to exit the MENU mode.
PAPER RECOMMENDATIONS For guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “Paper and tray information” in the “Specifications” chapter. NOTE The reference to Manual Feed Tray is for the B410d and B410dn models and the Multi Purpose Tray is for the B420dn and B430dn models.
POSTCARDS The manufacturer of this printer recommends the following guidelines when selecting postcards for use in your printer: > Always manually feed single postcards using the Manual Feed Tray or Multi Purpose Tray, depending on your printer model. > Use unfolded double postcards. > Use postcards designed for use in laser type printers > Do not use postcards used for ink jet printers. > Do not use stamped or picture postcards.
2. Adjust the rear paper support (5) to the size of paper you are using by gripping the lugs, tilting and sliding the support forwards or backwards as necessary. 6 7 5 8 3. Adjust the paper guides (5). It is important to adjust the paper guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly. 4. Replace the tray in the printer (7).
MULTI PURPOSE TRAY AND MANUAL FEED TRAY 1. B420, B320: Pull down the Multi Purpose Tray (1), fold out the paper supports (2), and adjust the paper guides to the width of the paper (4). B410: Pull down the Manual Feed Tray (1), and adjust the paper guides (2) to the width of the paper. 3 1 2 1 4 2 B420/B430 2. B420, B430: Load the paper into the Multi Purpose Tray and push the set button (3). Ensure that the paper is loaded below the arrow level (5) to avoid paper jam.
> Envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. NOTE Do not select Duplex printing on envelopes. > Load Transparencies face up and top edge into the printer. > For heavyweight paper or cardstock open the rear output cover to collect the printed output. This will give the paper a nearly straight path through the machine, avoiding paper jams and damage to the paper. 3.
B420DN, B430DN Using the control panel on your printer, you can choose: > which paper to use > the size of the paper you wish to use > the weight of the paper (thickness) > the type of paper NOTE > If the settings in the printer differ from those selected on your computer, the printer will not print and the LCD will display an error message. > The following printer settings are given as a guide only.
3. Press either the or button until the required paper size is displayed, then press button. An asterisk (*) appears next to the selected paper size. 4. Press the Cancel or Online or the button repeatedly to exit the MENU mode. 5. Select the correct paper settings in the printer driver before printing the file. Media type and weight Set media type and weight as follows: CAUTION! If media type or media weight are not correctly set, print quality deteriorates and the fuser roller may be damaged. 1.
INTERFACES Your printer is equipped with a selection of data interfaces: 1. Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. 2. USB – For connection to a PC running Windows 2000 or later or Mac OS X or later. This port requires a cable conforming to USB version 2.0 or above. The operation of a printer is not assured if a USB compatible device is connected concurrently with other USB-compatible machines.
PRINTER DRIVERS This chapter describes how to install a printer driver on two types of operating system – Windows and Macintosh. The printer drivers are all contained on the printer driver CD-ROM (CD1). Please refer to the readme file on this CD for the latest information on printer driver installation. WINDOWS OPERATING SYSTEMS 1. With Windows running, insert the printer driver CD-ROM (CD1) into your CD-ROM drive. 2. If the CD does not run automatically, use Start > Run...
OPERATION This chapter provides a broad outline of how to operate your printer from either a Windows or a Macintosh environment. In the former, while PCL emulation is available on all printer models, PS emulation is available on the B430dn models. PRINTER SETTINGS IN WINDOWS NOTE The illustrations in this guide relate to Windows XP PCL and PS emulations – other operating system windows may appear slightly different but the principles are the same.
Setup tab 1. Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper you will feed into the printer. 2. You can choose the source of the paper to feed, which may be Tray 1 (the standard paper tray), Manual Feed Tray (B410d and B410dn), Tray 2 (if you have the optional second paper tray installed) or the Multi Purpose Tray (B420dn, B430dn).
Job options tab My Printer Printing Preferences 4 5 1 6 2 3 7 1. The output resolution of the printed page can be set as follows. > The ProQ1200 setting for B410d and B410dn prints at 2400 x 600dpi. This setting requires the most printer memory and takes the longest to print. Your printed pages can be scaled to fit larger or smaller stationery. It is the best option for printing photographs.
Image tab 1 2 3 4 5 1. Dithering produces an intermediate greyscale by adjusting the combination of dots used in printing. Selecting a setting determines the degree of detail with which a graphics image will be printed. Mesh determines that a screen of dots is used for dithering while Line Art determines that an array of lines is used for dithering. 2. Select dithering texture by setting the size of dots used in the halftone screen. 3.
PS EMULATION (B430DN) The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. Layout tab My Printer Printing Preferences 1 2 3 4 5 1. Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated by 180 degrees. 2. Print on both sides (duplex printing) can be set to long edge or short edge of the document. 3. Printed page order can be set as front to back or back to front of the document. 4.
Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab. Job options tab 3 4 1 5 2 6 1. The output resolution of the printed page can be set as follows. > The ProQ1200 for B410d and B410dn setting prints at 2400 x 600dpi. This setting requires the most printer memory and takes the longest to print. It is the best option for printing photographs.
2. You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using Overlays (for B430dn). For more information on Overlays and Macros, refer to “Overlays and Macros (Windows only)” on page 55. The Overlays button also offers guidelines on how to carry out manual duplex printing. 3.
Advanced tab My Printer Properties 1 2 3 4 5 6 7 8 10 9 1. You can specify which times of day your printer will be available. 2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly.
compatibility problems occur you can disable the feature. However, these advanced options may then not be available, even though the hardware might support them. 9. This button provides access to the same setup windows as when printing from applications. Changes made via the Windows Control Panel become the Windows default settings. 10. You can design and specify a separator page that prints between documents.
Device settings tab 1 2 3 1. You can set the desired paper sizes in each of the available paper feed trays. 2. You can make a variety of font settings depending on your application. 3. You can set which optional upgrades are installed on your printer. See the chapter entitled “Installing options”. PRINTER SETTINGS IN MACINTOSH Refer to the readme file on the driver CD and the online help provided in the driver software.
POWER SAVING MODE Power Saving sets how long the printer waits before going into standby mode. In standby mode your printer’s energy consumption is reduced. You can specify the length of time before a printer enters power saving mode by setting a larger value. NOTE The printer’s Power Save mode default setting is Enabled, 10 minutes. CHANGING THE LENGTH OF TIME BEFORE ENTERING POWER SAVING MODE B410d and B410dn Use the Menu Setup Tool 1.
B420dn and B430dn Use the Printer Menu via the Operator Panel 1. Press the Menu or button until Maintenance Menu appears. Press 2. Press or until Power Save appears. Press 3. Press or until Disable appears. Press confirm the selection. 4. Press Online. Operation > 49 . . .
2-SIDED PRINTING The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper. This printer has the option of Auto Duplex and Manual Duplex printing. NOTE The steps in the process relate to Windows XP PCL. Other operating system windows may appear slightly different, but the principles are the same.
MANUAL DUPLEX PRINTING USING THE PAPER TRAY (WINDOWS ONLY) NOTE Manual Duplex printing is available only for Windows PCL Driver. You cannot use A6 paper size for printing from Tray 1 or Tray 2 (option). To carry out 2-sided, or Manual Duplex Printing you must pass paper through the printer twice. 1. Ensure that there is enough paper in the Paper Tray to carry out the print job. 2. Select File -> Print and click the Properties button. 3. Select the Tray1 from the Source drop down. 4.
8. Take the printed paper from the Output Stacker (3) and place it in the Paper Tray, ensuring that the printed side is facing up and the bottom of the page facing into the printer (4). 4 9. Close the Paper Tray and press the Online button. The message window should disappear from your screen and the document finishes printing the remaining pages of your document. NOTE You must press the Online button to start the printing for other side.
MANUAL DUPLEX PRINTING USING THE MANUAL FEED TRAY (B410D AND B410DN) OR THE MULTI-PURPOSE TRAY (B420DN AND B430DN) NOTE You can use A4, A5, A6, B5, Letter, Legal 13 and 14, Statement, Executive and Custom paper sizes, using paper stocks from 60 - 124g/ m2. 1. Position the paper guides on the Manual Feed Tray or Multi-Purpose Tray according to the paper size. 2. Place paper (one sheet at a time for B410 models) in the Manual Feed Tray or up to 50 sheets in the Multi-Purpose Tray (B420dn and B430dn).
SHORT EDGE. 8. Press the Online button. The remaining page(s) of your document print on the blank side of the paper, one sheet at a time as you feed it into the B410 Manual Feed Tray or the stack of pages from the Multi-Purpose Feeder (B420 and B430).
OVERLAYS AND MACROS (WINDOWS ONLY) WHAT ARE OVERLAYS AND MACROS? If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advanced features. You can use PostScript overlays to generate all your special stationery and store it in the printer for use whenever you need it. If you have chosen to install the PCL driver, macros perform a similar function.
CREATE AND DOWNLOAD THE PROJECT 1. From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. 2. Choose Projects→New Project. 3. Choose Projects→Add File to Project. 4. Set the Files of Type drop-down list to PRN Files(*.prn). 5. Navigate to the folder where the.PRN files are stored and select one or more of these to include in your overlay set. You can have more than one printer (.PRN) file in a project.
4. 5. In the Define Overlays window, enter a suitable name (2) for this overlay and choose which page(s) (3) of your documents will use this overlay. 2 3 Enter the name of the overlay file (4) exactly as it appeared in the Storage Device Manager project window. Remember 4 5 that this name is case sensitive.
CREATING PCL OVERLAYS Three steps are required to create an overlay: 1. Create the form data using your own application software and print it to a printer (.PRN) file. 2. Use the Storage Device Manager utility software supplied on CD with your printer to create a “project file,” import the .PRN file, and download the generated filter (.BIN) files to the printer. 3. Use downloaded files to define your overlay ready for use with any future document.
If you wish to edit the names or ID numbers, double-click the file entry and edit the details. Note that the names are case sensitive. 8. Choose Projects→Save Project and enter a meaningful name (e.g. “Letter Stationery”) so that you can recognise it. 9. Choose Projects→Send Project Files to Printer to download the project to the printer. 10. When the message “Command Issued” appears confirming that the download is complete, click OK to clear the message. TEST PRINTING THE MACRO 1.
The new overlays will now appear in the Defined Overlays list in the printer properties window. 6. When done, click OK to close the printing preferences window. Your new overlays are now ready and available to be used for any future documents you wish. PRINTING WITH PCL OVERLAYS Once you have defined your overlays you are ready to use them for any documents you wish. The example illustrated here uses two overlays for business letters.
CONSUMABLES AND MAINTENANCE This section deals with the replacement of the toner cartridge and image drum and general maintenance. CONSUMABLE ORDER DETAILS ITEM LIFE ORDER NO. Toner, 3.5K: B410d/B410dn/B420dn/B430dn 3500 Letter/A4 @ 5% ISO/IEC19752 43979101 Toner, 7K: B420dn, B430dn 7,000 Letter/A4 @ 5% ISO/IEC19752 43979201 Toner, 10K: B420dn 10,000 Letter/A4 @5% ISO/IEC19752 43979206 Image drum 25,000 Letter/A4 pages 43979001 Please always use genuine consumables.
If you do spill any toner powder, lightly brush it off. If this is not enough, use a cool, damp cloth to remove any residue. Do not use hot water, and never use solvents of any kind. They will make stains permanent. WARNING! If you inhale any toner or get it in your eyes, drink a little water or bathe your eyes liberally in cold water. Seek medical attention immediately. 1. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top cover.
7. Gently shake the cartridge (3) from end to end several times to loosen and distribute the toner evenly inside the cartridge. 3 4 8. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge (4). 9. Holding the cartridge by its top center with the colored lever to the right (5), lower it into the printer over the image drum unit from which the old cartridge was removed. 10. Insert the left end of the cartridge into the image drum unit first.
11. Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever towards the rear of the printer (8). Push the lever all the way forward until the pointers on the drum and the toner are aligned (8a). This will lock the cartridge into place and release toner into the image drum unit. 8 12. Gently wipe the LED array surface (9) with a soft tissue. 9 13. Close the top cover and press it down to latch it closed.
IMAGE DRUM LIFE The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper used, and the number of pages per job. The image drum should last approximately 25,000 pages continuous printing. This number is approximate because different numbers of pages are printed each time and the environmental conditions and the paper type used may vary.
3. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the ID unit is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light.
GENERATING A CLEANING PAGE If the printed page shows signs of fading, streaking or erratic marks, the problem may be cleared by generating a drum cleaning page as follows. B410D AND B410DN Using the Printer Menu Setup Tool 1. Start the Printer Menu Setup Tool for the printer. 2. Click Maintenance Menu. 3. Select Cleaning Page Print and click Execute. 4. Open the Manual Feed Tray and insert a sheet of Letter/A4 plain paper between the paper guides, then click OK. 5.
5. Press the button. 6. The printer grips the paper and prints a cleaning page. The printer should now be ON LINE. 7. If subsequent printing appears faded or uneven, try replacing the toner cartridge.
CLEANING THE LED ARRAY Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. Wipe the LED array gently with a soft tissue.
TROUBLESHOOTING STATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The LCD on the printer operator panel provides the self-explanatory status and error messages in your chosen language. Error messages are accompanied by the Ready indicator being extinguished.
INPUT JAM NOTE The B430dn model has been illustrated below. The principles are the same for all models of this printer. 1. Remove the paper tray from the printer (1). 2. Remove any crumpled or folded paper. 3. Remove any paper from the underside of the printer (2). 2 1 4. Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing. FEED JAM OR EXIT JAM 1. Remove the tray and clear any misfed sheets as given above. 2.
3. Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. 4. Remove any jammed sheets from the paper path. 5. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 & 2) correctly locate into the slots on each side of the printer (3). 2 1 3 6. Lower the top cover but do not press down to latch it closed yet.
> Pull out any paper found in this area. > If the paper is low down in this area and difficult to remove, it is probably still gripped by the fuser. In this case, raise the top cover, reach around and press down on the fuser pressure release lever. > If you are not using the rear cover, close it once the paper is removed from this area. 8. Remove the Duplex unit (1) and check for any paper in this area. Remove any paper and replace the duplex unit.
> Remove any paper that you find (2), and then close the tray. 1 2 10. Close the top cover and press down to latch it closed. 11. The printer will warm up and commence printing when ready. The page lost through the jam will normally be reprinted. NOTE If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on.
SYMPTOM PROBLEM SOLUTION Vertical white streaking or faint areas on page. Toner is low and does not distribute properly, or the drum is worn out. Replace toner cartridge. Check drum and replace the drum, if necessary. Contact service. LED array is dirty. Clean LED array. Vertical black lines. Hardware problem. Contact service. Fuzzy print. LED array is dirty. Clean LED array. Distorted print. Paper path, lamp assembly, or fusing unit problem. Generate cleaning page.
PAPER FEED PROBLEMS SYMPTOM PROBLEM SOLUTION Paper Jams occur frequently. Multiple sheets of paper are fed at the same time. The printer is tilted. Place the paper on a stable and flat surface. Paper is too thick or too thin. Paper is moist, folded, creased or warped. Use paper suitable for the printer. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping Paper is not aligned. Align the paper edges to the paper guides.
SOFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. SYMPTOM PROBLEM SOLUTION Printing is garbled. Incorrect driver is installed. Install an appropriate driver. Printer’s output is below rated speed. Much of the printing delays will be caused by your application.
INSTALLING OPTIONS The following options are available to extend the performance of your printer: > 128 and 256MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files > Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (75g/m²) INSTALLING OPTIONS ORDER NUMBERS 128MB RAM DIMM 44029501 256MB RAM DIMM 44029508 Second Paper Tray (Tan) 43990701 Second Paper Tray (Black) 43990704 INSTALLATION PROCEDURE To install any of the ab
SPECIFICATIONS GENERAL PRINTER MODEL MODEL NUMBER B410d N22110A B410dn N22113A B420dn N22114A B430dn N22115A A summary of the basic characteristics of your printer appears in the table below: ITEM SPECIFICATION Dimensions B410d, B410dn and B420dn: 369mm x 395mm x 268mm (W x D x H) B420dn, B430dn: 369mm x 395mm x 268mm (W x D x H) Weight B410/B420/B430: 10.
ITEM SPECIFICATION Image drum life Simplex printing 25,000 pages (continuous) 20,000 pages (3 pages per job) 12,000 pages (1 page per job) Duplex printing 15,000 pages (continuous) 13,000 pages (3 pages per job) 10,000 pages (1 page per job) Paper sizes A4, A5, A6, B5, Letter, Legal 13, Legal 14, Executive, Custom, C5, C6, Com-9,Com-10, DL, Monarch, Statement Paper feed B420dn, B430dn: Automatic feeding via paper trays (including optional second tray and Multi Purpose Tray) B410d, B410dn and B420dn:
PAPER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessary depending on user setup and environmental conditions).
Duplex Printing Auto Manual Paper type Size Weight T 1 T 2 MPT M F T1 T2 MPT MF Plain paper A4 0 0 0 X 0 0 0 0 Letter L, ML, M, MH Legal (13) H X X X X 0 0 0 0 L, ML, M, MH, H X X X X 0 0 0 0 Statement L, ML, M, MH, H X X X X 0 X 0 0 A6 L, ML, M, MH, H X X X X X X 0 0 Custom L, ML, M, MH U U U X U U 0 0 W: 90 - 216 L: 148 - 356 H X X X X U U 0 0 - X X X X X X X X - X X X X X X X X - X X X X X X X X
NOTES/SYMBOLS/TERMS Notes: 1. When an optional second paper tray is used, the original tray is referred to as Tray 1 and the optional tray as Tray 2. 2. It is possible to use custom paper sizes with the PS emulation driver. 3. Tray 1 can accommodate paper with width of 100 to 216mm and length of 210 to 316mm. 4. Tray 2 can accommodate paper with width of 148 to 216mm and length of 210 to 316mm. 5. When printing using Auto Duplex, paper will not be ejected face up. 6.
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