B4100 user's guide
PREFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using your printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Online usage. . . . . . . . . . . .
Printer settings in Macintosh. . . . . . . . . . . . . . . . . . . . . . . . 40 Consumables and maintenance . . . . . . . . . . . . . . . . . . . . . . . . 41 Consumable order details . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 When to replace the toner cartridge . . . . . . . . . . . . . . . . . . 42 Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . 42 Image drum life. . . . . . . .
NOTES, CAUTIONS AND WARNINGS NOTE A note appears in this manual like this. A note provides additional information to supplement the main text which may help you to use and understand the product. CAUTION! A caution appears in this manual like this. A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning appears in this manual like this.
INTRODUCTION Congratulations on purchasing this 18 pages per minute monochrome page printer. Your new printer is designed with a range of advanced features to give you crisp black and white pages at high speed on a wide range of print media. For your information, a summary of the main features of your printer is given below. PRINTER FEATURES l Memory: 8MB l High speed printing: 18 pages per minute l Resolution: 1200x600 dpi l Paper handling: 250 sheets (80g/m²) l Emulation: Host-based l USB 2.
ABOUT THIS MANUAL This manual is the user’s guide (check the Oki website, www.okieurope.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below: l Quick set-up guide: to describe how to unpack, connect and power up your printer. l This User’s Guide: to help you to operate your printer and make the best use of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best.
PRINTING PAGES The whole manual, Individual pages, or sections may be printed. The procedure is: 1. From the toolbar, select [File], then [Print] (or press the Ctrl + P keys). 2. Choose which pages you wish to print: 3. (a) [All pages], for the entire manual. (b) [Current page] for the page at which you are looking. (c) [Pages from] and [to] for the range of pages you specify by entering their page numbers. Click on [OK].
ABBREVIATIONS USED The following abbreviations are used in this manual: Abbreviation Meaning Ctrl dpi LED MFT RAM SIDM Control dots per inch Light Emitting Diode Manual Feed Tray Random Access Memory Serial Impact Dot Matrix ABOUT THIS MANUAL > 9
PRINTER COMPONENTS The important components of your printer are identified in the following illustrations. 1. Operator panel 2. Top paper exit bin (150 sheets, face down) 3. Top cover release button 4. Top paper exit bin extension 5. Top paper exit bin extension paper guide 6. Paper tray content indicator 7. ON/OFF switch 8. Rear paper exit tray (50 sheets, face up) 9.
10. LED array 11. Image drum 12. Manual feed tray (single sheet) (shown in closed position) 13. Paper feed tray (250 sheets) 14. Toner cartridge 15. Fuser unit 16.
17. Power cable connection 18. Cooling fan 19. USB interface connection 20.
OPERATOR PANEL AND STATUS MONITOR This chapter describes the function of your printer’s operator panel. It is also useful to describe the Status Monitor software at this point as it provides printer status information and allows you to access the printer menus to set printer parameters such as, for example, paper size. (See “Printer Drivers” for installation of the Status Monitor.
OPERATOR PANEL LAYOUT The operator panel consists of 4 indicating LEDs and a control button. From left to right, the LEDs indicate Power On, Ready, Manual feed and Error. LED INDICATORS The LED indicators show the status of the printer and have five operating conditions as follows: l Indicator off l Indicator on l Flash 1 - slow blink - 1 long flash every 4 seconds l Flash 2 - blink - 1 flash per second l Flash 3 - rapid blink - 4 flashes per second.
The meaning of the indicator LEDs when they flash (x) is summarised as follows: Flash type Ready Manual feed Error Meaning LED LED LED (Green) (Amber) (Amber) Flash 1 – slow blink x x Flash 2 — blink x x x Flash 3 — rapid blink x x x x x x The printer is data processing when printing has been suspended. The image drum requires changing or toner is low. The printer is receiving and processing data during printing or the printer is resetting itself.
least two seconds before releasing. The secondary functions are as follows: l Printing the demo and menu pages. NOTE Demo and menu pages can also be printed using the printer Status Monitor. l Printing any data held in the buffer after printing has been cancelled. The other functions of the control button are activated after turning the printer off line then pressing and holding the switch for at least five seconds before releasing. The other functions are as follows: l Printing a cleaning page.
Using the Printer Status Monitor Viewing the status of the printer, and viewing or changing the printer settings are carried out as follows: 1. Click on [Start], [Programs] and select the Status Monitor. Monito The current printer status is shown. 2. Click on the window maximise button and the view will expand to include the Printer State, Printer Setup and Preferences tabs. Printer State Tab This tab provides more detailed information about printer status.
Printer Setup Tab Selecting this tab provides access to the Printer Menu button, which, when selected, enables configuration of the printer settings via a series of tabs described in outline below. At all stages, detailed online help is provided via the Help button. 1. Paper: Paper set paper size for standard tray and manual feed, tray sequence and default number of copies. 2. Layout: Layout set paper cassette size, printer emulation, lines per page and paper orientation. 3.
9. About: About about this printer. Preferences Tab Selecting this tab provides the means to choose the information displayed by the Status Monitor and how/when the Status Monitor appears. The default Alert view setting ensures that the Status Monitor pops up to inform you of a condition that requires your attention e.g. toner low. MENU FUNCTIONS The printer menu settings made from the Status Monitor can be seen collectively on a printed Menu Map.
The menu functions and their default values are summarised in the table in the section entitled “Menu Functions”. CHANGING THE DISPLAY LANGUAGE Carry out the following instructions to change the language that is displayed in the Status Monitor. 1. Start the Status Monitor. 2. Select the Printer Setup tab. 3. Click the Printer Menu button. 4. On the Maintenance 2 tab, select the required language in the [Language] dropdown menu. 5. Click on [OK].
It should be noted that many of these settings can be, and often are, overridden by settings made in the printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus. Factory default settings are shown in the following tables. Information Menu This menu provides a quick method of listing various items stored within the printer.
System configuration menu This menu adjusts general printer settings to suit the way you prefer to work. SYSTEM CONFIGURATION MENU Item Default POWER SAVE DELAY TIME CLEARABLE WARNING MANUAL TIMEOUT WAIT TIMEOUT LOW TONER JAM RECOVERY 15 MIN ON 60 SEC 40 SEC CONTINUE ON Remarks Parallel menu This menu controls the operation of the printer’s parallel data interface.
Maintenance menu This menu provides access to various printer maintenance functions. MAINTENANCE MENU Item EEPROM RESET DRUM COUNT RESET POWER SAVE SETTINGS DARKNESS CLEANING PAGE Default Remarks ENABLE 0 0 Usage menu This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon you will need them.
PAPER RECOMMENDATIONS For guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “Paper and tray information” in the “Specifications” chapter. PAPER AND ENVELOPE TYPES The manufacturer of this printer recommends the following guidelines when selecting paper and envelopes for use in your printer: l Paper and envelopes should be stored flat and away from moisture, direct sunlight and heat sources.
TRANSPARENCIES AND ADHESIVE LABELS The manufacturer of this printer recommends the following guidelines when selecting transparencies and adhesive labels for use in your printer: l Always use manual feed. l Always use rear output. l Media must be designed for use in laser printers or photocopiers and must be able to withstand 200°C for 0.1 sec. l Do not use media designed for use in colour laser printers and photocopiers l Labels should cover entire carrier sheet.
INSTALLING PAPER NOTE If you are topping up the paper in the paper tray, it is recommended that you remove the remaining paper from the tray first then add the new paper stock followed by the paper you removed. This ensures that the oldest paper is used first to help prevent paper jams. 1. Remove the paper tray from the bottom of the printer and place plain paper in the tray, keeping the level of the paper in the tray below the guide arrowheads shown on the paper guides (1).
2. Adjust the rear paper support (2) to the size of paper you are using by gripping the lugs (3), tilting and sliding the support forwards or backwards as necessary. 3. Adjust the paper guides (1). It is important to adjust the paper guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly. 4. Replace the tray in the printer.
PRINTING ENVELOPES 1. Pull out the rear paper exit tray (1) until it locks and lift out the paper guide (2). 2 1 3 2. Pull down the manual feed tray (3) and adjust the paper guides to the width of the envelope. 3. Insert the envelope, flap down and to the left, until the printer grips it. 4. Set envelope size and landscape orientation in your software, then issue the print command.
PAPER FEED, SIZE AND MEDIA SETTING The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in transparencies. Too little heat will cause the image not to fuse fully into heavyweight paper.
4. Click on [Printer Setup] tab - [Printer Menu] button - [Paper tab] - [Manual Feed] button. Adjust the media type to Transparency and the paper size to the size of the transparency being used. 5. Click on the [Apply] button, [Close] button then [OK] button to set the printer for transparencies. NOTE Remember to reset the printer for normal paper after printing transparencies.
INTERFACES Your printer is equipped with two data interfaces: 1. Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. 2. USB – For connection to a PC running Windows 98 or above (not Windows 95 upgraded to Windows 98) or Macintosh. This port requires a cable conforming to USB version 2.0 or above. The operation of a printer is not assured if a USB-compatible device is connected concurrently with other USB-compatible machines.
PRINTER DRIVERS This chapter describes how to install a printer driver on two types of operating system – Windows and Macintosh. The printer drivers are all contained on the printer driver CD-ROM (CD1). Please refer to the readme file on this CD for the latest information on printer driver installation. WINDOWS OPERATING SYSTEMS 1. With Windows running, insert the printer driver CD-ROM (CD1) into your CD-ROM drive. 2. If the CD does not run automatically, use [Start]-[Run...
OPERATION This chapter provides a broad outline of how to operate your printer from either a Windows or a Macintosh environment. PRINTER SETTINGS IN WINDOWS NOTE The illustrations in this guide relate to Windows 2000 – other operating system windows may appear slightly different but the principles are the same. The Status Monitor controlled menus (described in the chapter entitled “Operator panel and Status Monitor”) provide access to many options.
Setup tab. 1 2 3 4 5 1. Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper you will feed into the printer. 2. You can choose the source of the paper to feed, which may be Tray 1 (the standard paper tray) or Manual Feed. You can also click on the appropriate part of the screen graphic to select your preferred tray. If you select manual, the Weight selection box becomes visible.
Job Options tab 4 1 5 2 6 3 7 1. The output resolution of the printed page can be set as follows. l The highest quality setting prints at 1200 x 600dpi. This option requires the most printer memory and takes the longest to print. l The normal setting prints at 600 x 600dpi and is adequate for all but the most discerning applications. 2. Page orientation can be set to either portrait (tall) or landscape (wide) or portrait or landscape rotated by 180 degrees. 3.
6. Your printed pages can be scaled to fit larger or smaller stationery or the scaling function can be disabled by checking the Disable checkbox. 7. A single on-screen button restores the default settings. Image tab 1 2 3 4 5 1. Dithering produces an intermediate greyscale by adjusting the combination of dots used in printing. Selecting a setting determines the degree of detail with which a graphics image will be printed.
SETTING FROM WINDOWS CONTROL PANEL When you open the driver properties window directly from Windows, rather than from within an application program, a somewhat more extensive range of settings is provided. Changes made here will generally affect all documents you print from Windows applications, and will be remembered from one Windows session to the next. The main tabs are the General Tab and Advanced Tab. General tab 1 2 3 1. This area lists some of the main features of your printer. 2.
Advanced tab 1 2 3 4 5 6 7 8 10 9 1. You can specify which times of day your printer will be available. 2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly.
4. This specifies that the document should not be spooled, but printed directly. Your application will not normally be ready for further use until the print job is complete. This requires less disk space on your computer, since there is no spool file. 5. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print.
printer to help each user find their own documents in the output stack. NOTE The above features are provided by the Windows 2000 operating system and will vary with other operating systems. PRINTER SETTINGS IN MACINTOSH Refer to the readme file on the drivers CD, CD1, and the online help provided in the driver software.
CONSUMABLES AND MAINTENANCE This section deals with the replacement of the toner cartridge and image drum and general maintenance. CONSUMABLE ORDER DETAILS * Item Life Order No. Toner Image drum 2,500 A4 @ 5% 25,000 A4 pages* 01103402 42102802 typical for continuous printing Please always use genuine consumables. TONER CARTRIDGE LIFE How long your toner cartridge lasts depends on the print density; the percentage of the page that prints black.
WHEN TO REPLACE THE TONER CARTRIDGE Replace the toner cartridge after Toner Low displays in the printer Status Monitor. Also, the Error LED indicator slowly blinks when toner is low. After Toner Low displays, the printer will print about 100 more pages then display Toner Empty and stop printing. Printing will resume after a new toner cartridge has been installed. REPLACING THE TONER CARTRIDGE It is recommended that you clean the LED array at the same time as you change the toner cartridge.
1. Press the top cover release button and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. 2. Pull the coloured lever on the right side of the toner cartridge towards the front of the printer to close the cartridge then remove the used toner cartridge. 3. Follow the installation instructions on or inside the box containing the new toner cartridge to install the new cartridge. 4.
IMAGE DRUM LIFE The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper used, and the number of pages per job. The image drum should last approximately 25,000 pages continuous printing. This number is approximate because different numbers of pages are printed each time and the environmental conditions and the paper type used may vary.
3. Follow the installation instructions on or inside the box containing the new image drum to install the new image drum. 4. Follow the installation instructions on or inside the box containing the new toner cartridge to install the new toner cartridge. 5. Gently wipe the LED array surface with the LED lens cleaner that came with the new toner cartridge or soft tissue. 6. Close the top cover and press it down to latch it closed.
Using the Control button 1. Press the control button to take the printer off line. 2. Open the manual feed tray and insert a sheet of A4 plain paper between the paper guides. 3. Press and hold down the control button for at least five seconds. 4. The printer grips the paper and prints a cleaning page. 5. Return the printer on line by pressing the control button. 6. If subsequent printing appears faded or uneven, try replacing the toner cartridge.
TROUBLESHOOTING STATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. Both status and error messages are displayed in your chosen language in the Status Monitor, error messages being accompanied by the appropriate flashing of the Error indicator.
PAPER JAMS Provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply. Jams can occur due to paper misfeeding from a paper tray or at any point on the paper path through the printer.
INPUT JAM 1. Remove the paper tray from the printer. 2. Remove any crumpled or folded paper. 3. Remove any paper from the underside of the printer. 4. Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing. FEED JAM OR EXIT JAM 1. Remove the tray and clear any misfed sheets as given above. 2. Open the top cover. WARNING! The fuser area will be hot. This area is clearly marked. Do not touch it.
7. The printer will warm up and commence printing when ready. The page lost through the jam will normally be reprinted. NOTE If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on. However, if the jammed paper cannot be removed, contact a service representative.
Symptom Problem Solution Vertical white streaking or faint areas on page. Toner is low and does not distribute properly, or the drum is worn out. LED array is dirty. Vertical black lines. Hardware problem. Fuzzy print. LED array is dirty. Distorted print. Paper path, lamp assembly, or fusing unit problem. Faded print. Toner cartridge is not correctly installed. Toner low. Smeared or blotched Dirty rollers; toner print. dropped inside printer or image drum problem.
SOFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. Symptom Problem Solution Printing is garbled. Incorrect driver is installed. Much of the printing delays will be caused by your application.
HARDWARE PROBLEMS Symptom Problem Solution When you try to print Configuration error. nothing happens, but printer indicates it is ready to receive data. Garbage prints. Incorrect cable configuration. Also, see Software Problems. Printer freezes or Booting the computer while the printer is on displays error can cause a message when computer is communications error. rebooted. Odours. Gases are given off by forms or adhesives passing through the hot fusing unit.
SPECIFICATIONS GENERAL A summary of the basic characteristics of your printer appears in the table below: Item Specification Dimensions Weight Printing method Print colour Print speed Resolution Emulation Interfaces See the following section entitled “Overall Dimensions” 9 kg approximately Electro-photographic printing using LEDs as light source Monochrome 18 pages per minute maximum 1200 x 600 dots per inch Host-based Parallel port in compliance with IEEE 1284-1994 standard USB 2.
OVERALL DIMENSIONS 355mm 607.
PAPER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/ symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessary depending on user setup and environmental conditions.
NOTES/SYMBOLS/TERMS Notes: 1. Paper smaller than A5 (i.e. less than 210mm long) should be ejected face up.
INDEX A Adhesive labels ..........................25 Advanced features enabling or disabling...............39 C Changing display language .........20 Cleaning page.............................45 control button.............................15 D Input paper jam ..........................49 Installing Paper ......................................26 installing drivers Macintosh ...............................32 Windows .................................32 Installing paper ..........................
P Paper & envelope types ...........24 Page orientation setting in Windows ..................35 Paper Envelope types ........................24 Quality problems .....................50 Exit jam ...................................49 Transparencies........................29 Transparency types .................25 Priority print queue priority..................38 Feed jam .................................49 Input jam ................................49 R Installing.................................
U W user’s guide printing .....................................8 Watermark printing in Windows.................35 viewing .....................................
OKI CONTACT DETAILS Oki Systems (UK) Limited Oki Data (Singapore) Pte. Ltd. 550 Dundee Road Slough Trading Estate Slough, SL1 4LE 78 Shenton Way, #09-01, Singapore 079120 Tel: (65) 221 3722 Fax: (65)421 1688 http://www.okidata.com.sg Tel:44 (0) 1753 819819 Fax:44 (0) 1753 819899 http://www.oki.co.uk Oki Systems (Thailand) Ltd. Oki Systems Ireland Limited The Square Industrial Complex Tallaght, Dublin 24, Ireland 956 Udomvidhya Building 6th Floor, Rama IV Rd.
B4100 central house balfour road, hounslow tw3 1hy united kingdom tel +44 (0) 20 8219 2190 Fax +44 (0) 20 8219 2199 07053401 Iss.