B411 / B431 User’s Guide 59321901 my.okidata.
Copyright Information Copyright © 2010 by Oki Data. All Rights Reserved B411, B431 User’s Guide P/N 59321901, Revision 1.1 March, 2010 Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Abbreviations Used. . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Printer Components . . . . . . . Front View . . . . . . . . . . Interior View . . . . . . . . . Rear View . . . . . . . . . . . . . . . .............. ............. ........
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer settings in Windows. . . . . . . . . . . . . . . Printing preferences in Windows applications . PCL emulation . . . . . . . . . . . . . . . . . . . . . . PS emulation (B431) . . . . . . . . . . . . . . . . . Setting from Windows control panel . . . . . . . Printer settings in Macintosh . . . . . . . . . . . . . . Auto versus Manual Duplex Printing . . . . . . . . . Auto Duplexing: Models B411 and B431 . . . .
Feed jam or exit jam . Print quality problems Paper feed problems . Software problems. . . Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 .128 .131 .133 .133 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes, Cautions and Warnings Note A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
Introduction Printer features • Four different models to choose from: B411d, B411dn, B431d, B431dn (d denotes Duplex included and n denotes Network Interface Card included). • Memory: 64 MB. • High speed printing: - B411: 40 ppm for Letter and 38 ppm for A4. - B431: 35 ppm for Letter, 33 ppm for A4. • Maximum Resolution: - B411: 2400 x 600 dpi - B431: 1200 x 1200 dpi. • Paper handling: 250 sheets 20-lb. US Bond (75 g/m²).
Additionally, the following optional features are available: • 64 and 256 MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files. • Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (20-lb. US Bond, 75 g/ m²).
About This Manual This manual has been written using more than one printer as a model and the illustrations/screenshots reflect this. What you see will be appropriate to the model you are using.
Printer Components Apart from the Operator panels, which are described in the next chapter, the B411 and B431 printers look similar from the outside. Front View 1. Operator panel (B431dn shown) 2. Output Stacker (150 sheets, face down) 3. Output Stacker extension 4. Top cover release button 5. Multi Purpose Tray (only for B431; 50 sheets), shown in open position 6. Multi Purpose Tray extension 7.
Interior View 1. ON/OFF switch 2. LED array 3. Image drum 4. Manual Feed Tray (only for B411, single sheet feed), (shown in open position 5. Toner cartridge 6. Fuser unit 7.
Rear View 1. Power cable connection 2. Parallel interface connection 3. USB interface connection 4. LAN interface connection (only for B411dn and B431dn) 5. Memory panel (to upgrade your printer’s memory RAM DIMM) 6.
Operator Panels This chapter describes the function of the operator panel on your printer. It is useful to describe the Configuration Tool at this point as it provides the B411 with the equivalent of the menu control panel on the B431.) Note The Configuration Tool was installed as part of the software installation described in the Setup Guide supplied with your printer.
B411 Operator Panel Note For model B431, see page 31 The B411 operator panel consists of 2 indicating LEDs, an LCD (3) and an Online (4) button. The LEDs indicate Ready (1) and Attention (2).
LED indicators The LED indicators show the status of the printer and have three operating conditions as follows: • Indicator off • Indicator on • Flash Both LED indicators come on momentarily when power is switched on using the main power switch. Ready LED (green) • Indicator on - the printer is on-line and ready to receive data. • Indicator off - the printer is off-line and cannot receive data. Attention LED (red) • Indicator on - this indicates a warning, (e.g. low toner).
LCD The LCD (3) has two rows of up to 16 alphanumeric digits, displaying print status and error messages. Online button The primary functions of the Online button (4) are activated by pressing the switch momentarily and releasing. The primary functions are as follows: • Turning the printer off-line. • Turning the printer on-line (ready). • Resuming printing after page overflow. • Interrupting data processing when the printer is receiving and processing data. • Resuming data processing.
• Resetting the printer and clearing the buffer after printing has been cancelled. Note To reset the printer to the default settings of the manufacturer, the Online button is pressed and held down while the printer is switched on with the main power switch. The LED indicators blink when the printer has reset to the default settings. Changing language The default language used by your printer for display messages and for report printing is English.
The B411 appears in the left column. 4. Click the B411 icon in the left panel, then click the Device Setup tab. 5. Click the Menu Setting button. 6. Click USER MENU to pull down a list of the menu items. Menu functions The B411 Printer Menu allows you to view and change the printer’s internal settings. You can think of this as the software equivalent of the LCD operator panel. The settings are grouped into categories or “menus” such as Information Menu or Print Menu.
For example, if you have set the number of copies in the Configuration Tool to one, this will be overridden if you select three copies of your document in the printer driver.
Information menu: B411 Configuration Tool This menu provides a quick method of listing various items stored within the printer.
Print menu: B411 Configuration Tool This menu provides adjustment of various print job related functions.
Media menu: B411 Configuration Tool This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT TRAY1 PAPERSIZE LETTER TRAY1 MEDIATYPE PLAIN TRAY1 MEDIAWEIGHT MEDIUM TRAY2 PAPERSIZE LETTER REMARKS When Tray2 is installed TRAY2 MEDIATYPE PLAIN When Tray2 is installed TRAY2 MEDIAWEIGHT MEDIUM When Tray2 is installed MN PAPERSIZE LETTER MN MEDIATYPE PLAIN MN MEDIAWEIGHT MEDIUM UNIT OF MEASURE INCH X DIMENSION 8.
Syst config menu: B411 Configuration Tool This menu adjusts general printer settings to suit the way you prefer to work.
PCL Emulation: B411 Configuration Tool This menu controls the printer’s PCL emulation. ITEM DEFAULT FONT SOURCE RESIDENT FONT NO. 0 FONT PITCH 10.
PPR Emulation: B411 Configuration Tool This menu controls the printer’s PPR emulation. ITEM DEFAULT CHARACTER PITCH 10 CPI FONT CONDENSE 12CPI TO 20CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LF FUNCTION LF LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.
FX Emulation: B411 Configuration Tool This menu controls the printer’s FX emulation. ITEM DEFAULT CHARACTER PITCH 10 CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.
Parallel menu: B411 Configuration Tool This menu controls the operation of the printer’s parallel data interface. ITEM DEFAULT PARALLEL ENABLE BI-DIRECTION ENABLE ECP ENABLE ACK WIDTH NARROW ACK/BUSY TIMING ACK IN BUSY I-PRIME 3 MICRO SEC REMARKS USB menu: B411 Configuration Tool This menu controls the operation of the printer’s USB data interface.
Network menu: B411 Configuration Tool This menu controls the operation of the printer’s 10Base-T/ 100Base-TX network interface. NOTE This is applicable to the B411dn network model. ITEM DEFAULT TCP/IP ENABLE IP VERSION IPv4 NETBEUI ENABLE NETWARE ENABLE ETHERTALK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS xxx.xxx.xxx.xxx SUBNET MASK xxx.xxx.xxx.xxx GATEWAY ADDRESS xxx.xxx.xxx.
Maintenance menu: B411 Configuration Tool This menu provides access to various printer maintenance functions. ITEM DEFAULT POWER SAVE ENABLE PAPER BLACK SET 0 DARKNESS 0 SMR SETTING 0 BG SETTING 0 REMARKS Usage menu: B411 Configuration Tool This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items.
Using the Online button 1. Press the Online button to take the printer off-line. 2. Press and hold down the Online button for at least four seconds, but less than seven seconds. 3. The printer prints a list of the menu settings and a demo print page. See “Online button” on page 16. Using the Configuration Tool 1. Select Start > All Programs > Okidata > Configuration Tool and select the Configuration Tool. 1. Click the B411 icon in the left panel. 1. Click the Device Setting tab. 1.
B431 Operator Panel The B431 operator panel consists of a menu driven control panel (2 through 6), an LCD display (1) and two LED indicators (7, 8). Panel Elements 1. Liquid crystal display. (LCD) panel. Two rows of up to 16 alphanumeric digits displaying print status, menu items in menu mode and error messages. 2. Menu Scroll Buttons. Press briefly to enter the MENU mode. Press briefly again to select the next menu. Press for more than 2 seconds to scroll through the different menus.
3. Back button. Press briefly to return to the previous higher level menu item or exit the menu when in MENU mode. 4. OK button. In the ONLINE or OFFLINE mode: press this briefly to enter the MENU mode. In the MENU mode: press this briefly to select the menu or setting indicated on the LCD. Note When pressed with DATA displayed (press and hold for five seconds), it forces the printer to print out the remaining data in the printer. 5. Online button. Press to switch between ONLINE and OFFLINE status.
The meaning of the indicator LEDs when they flash (x) is summarized as follows: STATUS READY LED Flash x x ATTENTION LED MEANING The printer is receiving and processing data during printing or the printer is resetting. x There is a printing error, for example, a problem with paper, the cover is open or the paper tray is empty while a job is processing. x There is a minor error with the printer, for example, toner is low and the image drum needs to be changed.
Information menu: B431 Printer Menu This menu provides a quick method of listing various items stored within the printer.
Print menu: B431 Printer Menu This menu provides adjustment of various print job related functions.
Media Menu: B431 Printer Menu This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS TRAY 1 PAPERSIZE LETTER TRAY 1 MEDIATYPE PLAIN TRAY 1 MEDIAWEIGHT MEDIUM TRAY2 PAPERSIZE LETTER When tray 2 is installed TRAY2 MEDIATYPE PLAIN When tray 2 is installed TRAY2 MEDIAWEIGHT MEDIUM When tray 2 is installed MPT PAPERSIZE LETTER MPT MEDIATYPE PLAIN MPT MEDIAWEIGHT MEDIUM UNIT OF MEASURE INCHES X DIMENSION 8.
System configuration menu: B431 Printer Menu This menu adjusts general printer settings to suit the way you prefer to work.
PCL emulation: B431 Printer Menu This menu controls the printer’s PCL emulation. ITEM DEFAULT FONT SOURCE RESIDENT FONT NO. I0 FONT PITCH 10.
PPR Emulation: B431 Printer Menu This menu controls the printer’s PPR emulation. ITEM DEFAULT CHARACTER PITCH 10 CPI FONT CONDENSE 12 CPI to 20 CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LF FUNCTION LF LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.
FX Emulation: B431 Printer Menu This menu controls the printer’s FX emulation. ITEM DEFAULT CHARACTER PITCH 10 CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR FUNCTION CR LINE LENGTH 80 COLUMN FORM LENGTH 11.7 INCH TOF POSITION 0.0 INCH LEFT MARGIN 0.
Parallel menu: B431 Printer Menu This menu controls the operation of the printer’s parallel data interface. ITEM DEFAULT PARALLEL ENABLE BI-DIRECTION ENABLE ECP ENABLE ACK WIDTH NARROW ACK/BUSY TIMING ACK IN BUSY I-PRIME DISABLE OFFLINE RECEIVE DISABLE REMARKS USB menu: B431 Printer Menu This menu controls the operation of the printer’s USB data interface.
ITEM DEFAULT TCP/IP ENABLE IP VERSION IPv4 NETBEUI ENABLE NETWARE ENABLE ETHERTALK ENABLE FRAMETYPE AUTO IP ADDRESS SET AUTO IP ADDRESS xxx.xxx.xxx.xxx SUBNET MASK xxx.xxx.xxx.xxx GATEWAY ADDRESS xxx.xxx.xxx.
Print Statistics menu: B431 Printer Menu This menu provides information on the number of A4/Letter pages printed and allows you to reset the counter. ITEM DEFAULT USAGE REPORT ENABLE RESET COUNTER EXECUTE GROUP COUNTER DISABLE REMARKS CHANGE PASSWORD Enter the new password. Maintenance menu: B431 Printer Menu This menu provides access to various printer maintenance functions.
Usage menu: B431 Printer Menu This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon you will need them. ITEM DEFAULT REMARKS DRUM LIFE REMAINING% An indication of the remaining drum life. TONER REMAINING% An indication of how much toner is left in the cartridge.
Paper Recommendations For guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “Paper and tray information” in the “Specifications” chapter. Note The reference to Manual Feed Tray is for the B411 models and the Multi Purpose Tray is for the B431 models.
Transparencies and adhesive labels The manufacturer of this printer recommends the following guidelines when selecting transparencies and adhesive labels for use in your printer: • Always manually feed single sheets using a Manual Feed Tray or Multi Purpose Tray. • Always use rear output. • Media must be designed for use in laser printers or photocopiers and must be able to withstand 392°F (200°C) for 0.1 sec. • Do not use media designed for use in color laser printers and photocopiers.
Installing paper Paper Tray Tray 1 • Paper sizes 4.1 inches x 5.8 inches (105 x 148 mm) to 8.5 inches x 12 inches (216 x 356 mm) • Paper weight: 16-32 lb. US Bond (60-120 g/m²) Optional Tray 2 • Paper sizes 5.8 x 8.3 inches (86 x 140 mm) to 8.5 inches x 12 inches (216 x 356 mm) • Paper weight: 16-32 lb.
1. Remove the paper tray from the printer.
2. For loading A4 or Legal size paper, push the lever (2) in the arrow direction and extend the paper tray using the rear paper support. Note Load letterhead paper face down and top edge towards the front of the paper tray.
3. Adjust the side paper guides. It is important to adjust the paper guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly.
4. Place paper in the tray, keeping the level of the paper in the tray below the paper full guide arrowheads shown on the paper guides (1).
5. Replace the tray in the printer. Note If you have the optional second paper tray (Tray 2) and you are printing from the first (upper) tray (Tray 1), you can pull out the second (lower) tray to reload it. However, if printing from the second (lower) tray, do not pull out the first (upper) tray as this will result in a paper jam. Automatic feed sequence With no optional feed trays installed, the Autotray function in the Print Menu is set by default to ON and the Tray sequence function is set to DOWN.
Multi purpose tray (B431) 1. Open the rear exit path (see page 60).
2. Pull down the Multi Purpose Tray (1), slide out the paper support (2), and flip open the support extension.
3. Load the paper into the Multi Purpose Tray and push the set button (4). Ensure that the paper is loaded below the arrow level (5) to avoid paper jam. Note Do not exceed the paper capacity of approximately 50 sheets or 10 envelopes depending on the media weight. • For single-sided printing on headed paper load the paper with the pre-printed side up and top edge into the printer.
• For two-sided (duplex) printing on headed paper, load the paper with the pre-printed side down and top edge into the printer. • Envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. Note Do not select Duplex printing on envelopes. • Load Transparencies face up and top edge into the printer. • For heavyweight paper or cardstock open the rear output cover to collect the printed output.
Manual feed tray (B411) 1. Open the rear exit path (see page 60).
Pull down the Manual Feed Tray (1), and adjust the paper guides (2) to the width of the paper. Load a single sheet into the Manual Feed Tray. • For single-sided printing on letterhead paper, load the paper with the pre-printed side up and the top edge into the printer. • For two-sided (duplex) printing on headed paper, load the paper with the pre-printed side down and top edge away from the printer.
If required, set the media size and orientation in the Configuration tool, then issue the print command. CAUTION! Damage to the printer may occur if the incorrect paper setting is used when printing on a different media. Note > You can also set the media type in your printer driver. However, the printer driver settings will override the settings on the control panel or Configuration Tool. > Remember to reset the printer for normal paper after printing on a different media.
• Pages printed in reading order (page 1 first; last page on top, facing down). Important! Make sure the rear cover is closed. Face up exit printing Important! For face up printing, make sure the rear cover is open. In this condition, paper will exit via this path, regardless of driver settings. Always use this tray in conjunction with the Manual Feed Tray, Multi Purpose Tray or for heavyweight stocks to reduce the possibility of paper jams. • The paper exits from the rear of the printer.
To open the rear exit: Setting the Paper feed, size and media The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat.
transparencies. Too little heat will cause the image not to fuse fully into heavyweight paper. Note Although media properties can be set in the printer driver for particular jobs, when filling a tray with media it is recommended that you manually set the printer to match the media as described here. B411 You can change the media size, type and weight as follows: 1. Start the Configuration Tool. (Click on Start > All Programs > Okidata > Configuration Tool and select the Configuration Tool.) 2.
B431 Using the control panel on your B431 printer, you can choose: • which paper to use • the size of the paper you wish to use • the weight of the paper (thickness) • the type of paper Note > If the settings in the printer differ from those selected on your computer, the printer will not print and the LCD will display an error message. > The following printer settings are given as a guide only.
Paper size Set the paper size as follows. Note > When using paper trays, standard paper sizes are recognized automatically with CASSETTE SIZE (default setting) selected. Paper size need only be set for custom paper sizes. > When using the Multi Purpose Tray, the paper size has to be selected. 1. Press the Menu ▲ or ▼ button until PRINT MENU is displayed, then press the OK button. 2. Press either the ▲ or ▼ button repeatedly until EDIT SIZE is displayed, then press Enter button. 3.
4. Press the Cancel or Online or the Back button repeatedly to exit the MENU mode. 5. Select the correct paper settings in the printer driver before printing the file.
Interfaces Your printer is equipped with a selection of data interfaces: 1. Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. 2. USB – For connection to a PC running Windows 2000 or later or Mac OS X or later. This port requires a cable conforming to USB version 2.0 or above. The operation of a printer is not assured if a USB compatible device is connected concurrently with other USB-compatible machines.
Printer Drivers The printer drivers are all contained on the CD-ROM supplied with your printer. See the Setup Guide for information on installing the drivers and utilities for your printer. Please refer to the readme file on this CD for the latest information on printer driver installation.
Operation This chapter provides a broad outline of how to operate your printer from either a Windows or a Macintosh environment. In the former, while PCL emulation is available on all printer models, PS emulation is available on the B431 models. Printer settings in Windows Note The illustrations in this guide relate to Windows XP PCL and PS emulations – other operating system windows may appear slightly different but the principles are the same.
PCL emulation The tabs available are the Setup Tab, the Job Options Tab and the Image Tab. Setup tab 1. Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper you will feed into the printer. 2.
4. Under 2-sided Printing, you can choose from auto (1628 lb US Bond [60-105 g/m²]) or manual (up to 32 lb. US Bond [124 g/m²]). Under manual 2-sided Printing choose 2-sided printing (duplex printing) to carry out manual duplex printing. You must pass the paper through the printer twice. For more information, see “2-Sided (Duplex) Printing” on page 83. The Duplex Help button also offers guidelines on how to carry out manual duplex printing. 5.
• You can select Toner Saving to save toner for some print jobs. 6. Page orientation can be set to either portrait (tall) or landscape (wide). Both views can be rotated by 180 degrees. 7. You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using Overlays (for B431).
Image tab 1 2 3 4 5 1. Dithering produces an intermediate greyscale by adjusting the combination of dots used in printing. Selecting a setting determines the degree of detail with which a graphics image will be printed. Mesh determines that a screen of dots is used for dithering while Line Art determines that an array of lines is used for dithering. 2. Select dithering texture by setting the size of dots used in the halftone screen. 3.
Layout tab My Printer Printing Preferences 1 2 3 4 5 1. Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated by 180 degrees. 2. Print on both sides (duplex printing) can be set to long edge or shirt edge of the document. 3. Printed page order can be set s front to back or back to front of the document. 4. Set the number of pages to be p0rinted on a single sheet. You can also set it to print a booklet.
5. Click the Advanced button to be able to set further document options as follows: My Printer Advanced Options 1 2 3 1. Select the required printed paper size. 2. You can substitute another font for TrueType Font. 3. You can set other document options as required, including PostScript options and printer features.
Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab.
Job options tab 3 4 4 1 1 2 5 2 6 1. 3 5 6 The output resolution of the printed page can be set as follows. • The High Quality setting prints at 600 x 2400 dpi or 600 x 1200 dpi for B411, and 1200 x 1200 dpi for B431 and is the best option for printing vector objects such as graphics and text. • The Normal setting prints at 600 x 600 dpi and is suitable for most printing jobs. • You can select Toner Saving to save toner for some print jobs.
2. You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using Overlays (for B431). For more information see page 86. The Overlays button also offers guidelines on how to carry out manual duplex printing. 3.
General tab My Printer Properties 1 2 3 1. This area lists some of the main features of your printer, including optional items. 2. This button opens the same windows as described earlier for items which can be set from within application programs. Changes you make here, however, will become the new default settings for all Windows applications. 3. This button prints a test page to ensure that your printer is working.
Advanced tab My Printer Properties 1 2 3 4 5 6 7 8 10 9 1. You can specify which times of day your printer will be available. 2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly.
requires less disk space on your computer, since there is no spool file. 5. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print. If a mismatch is detected, the document is held in the print queue and does not print until the printer setup is changed and the document restarted from the print queue. Mismatched documents in the queue will not prevent correctly matched documents from printing. 6.
printer to help each user find their own documents in the output stack. Note The above features are provided by the Windows XP operating system and will vary with other operating systems. Device options tab In this window you can select which optional upgrades are installed on your printer. See the chapter entitled “Installing options”. PS emulation The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The General and Advanced tabs are the same as for PCL emulation described earlier.
Device settings tab 1 2 3 1. You can set the desired paper sizes in each of the available paper feed trays. 2. You can make a variety of font settings depending on your application. 3. You can set which optional upgrades are installed on your printer. See the chapter entitled “Installing options”. Printer settings in Macintosh Refer to the readme file on the driver CD and the online help provided in the driver software.
2-Sided (Duplex) Printing The built-in duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper. This printer has the option of Auto Duplex and Manual Duplex printing. Note The steps in the process relate to Windows XP PCL. Other operating system windows may appear slightly different, but the principles are the same.
• Usable paper sizes: - letter, Executive, Legal 13, Legal 14, Statement (5.5 x 8.5'') - A4, A5, B5, A6 - Custom: width 3.5 to 8.5 inches (90 – 216 mm), length 5.8 to 14 inches (148 – 356 mm) • Usable paper weight: 16 to 32 lb. US Bond (120 g/m²) Manual duplexing: Model B431 • Use Tray 1, optional Tray 2, Multi-purpose tray (up to 100 sheets 20 lb. US Bond (75 g/m²). • Usable paper sizes: - letter, Executive, Legal 13, Legal 14, Statement (5.5 x 8.5'') - A4, A5, B5, A6 - Custom: width 3.5 to 8.
4. If you require further information, click the duplex help button. 5. Click the Print button.
Overlays and Macros (Windows Only) What are overlays and macros? If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advanced features. You can use PostScript overlays to generate all your special stationery and store it in the printer for use whenever you need it. If you have chosen to install the PCL driver, macros perform a similar function.
Creating the overlay image 1. Use your preferred application, perhaps a graphics program, to create the required overlay image and save it. 2. Open your application’s Print… dialogue. 1 3 3. Make sure that the selected printer name (1) is that of your PostScript printer driver. 4. Select the Print To File (2) option. 5. Click the Properties button (3) to open the Document Properties window. 6. On the Overlay tab, choose Create Form from the drop-down list (4). 2 4 7.
5. Navigate to the folder where the.PRN files are stored and select one or more of these to include in your overlay set. You can have more than one printer (.PRN) file in a project. For example, one for top pages and another for continuation pages. Use standard Windows techniques (Shift or Ctrl keys) to select multiple files simultaneously if you need to. 6. Click Open to add these files to the current project. 7.
3. When each overlay has been tested, click Exit. 4. Click the standard Windows Close (X) button, or choose Projects > Exit to close Storage Device Manager. Defining overlays This is the final step before the new overlays are ready for use. 1. Open the Printers (called “Printers and Faxes” in Windows XP) window via the Start menu or the Windows Control Panel. 2. Right-click on the Relevant PostScript printer icon and choose Printing Preferences from the pop-up menu. 3.
Your new overlays are now ready and available to be used for any future documents you wish. Printing with PostScript overlays Once you have defined your overlays you are ready to use them for any documents you wish. The example illustrated here uses two overlays for business letters. The first prints on just the top page, and the second prints on any or all subsequent pages. 1. Prepare your document in the normal way using your own application software.
Creating PCL Overlays Three steps are required to create an overlay: 1. Create the form data using your own application software and print it to a printer (.PRN) file. 2. Use the Storage Device Manager utility software supplied on CD with your printer to create a “project file,” import the .PRN file, and download the generated filter (.BIN) files to the printer. 3. Use downloaded files to define your overlay ready for use with any future document.
3. Choose Projects > Filter Macro File. The Filter Printer Patterns dialogue box appears. Make any adjustments in the settings that you need and then click OK. Example: If you create a black oval in MS Paint and leave all the color command filters checked, the black oval will print as a black rectangle when the overlay is used. To maintain the oval shape, turn off (deselect) the “Configure Image Data,” “Palette ID” and “Palette Control” filters. 4. Set the Files of Type drop-down list to PRN Files(*.
Test printing the macro 1. Choose Printers > Test Macro. 2. In the Test Macro window, enter its ID number and click OK. After a short pause the printer will print the macro. 3. When each macro has been tested, click Exit. 4. Click the standard Windows Close (X) button, or choose Projects→ > Exit to close Storage Device Manager. Defining overlays This is the final step before the new overlays are ready for use. 1.
The example illustrated shows two overlays defined, one for a cover page and one for continuation pages. Remember that names and IDs of overlay files must be entered exactly as they appeared in the Storage Device Manager project window. Remember also that names are case sensitive. If you forgot to note the overlay name or ID when you created them, you can find them using Storage Device Manager to view the project file, or the printer’s Information Menu to print a file list and identify them from there.
4. On the Overlay tab, check the Use active overlays checkbox (1). 1 5. In the Defined Overlays list, 3 click on the first overlay (2) you 2 wish to use, and click the Add 4 button (3) to add it to the Active Overlays list. (If you want a reminder of how this overlay looks, click the Test Print button.) 6.
Consumables and Maintenance This section deals with the replacement of the toner cartridge and image drum and general maintenance. Consumable order details ITEM FOR MODEL ORDER NO. Toner, 4K B411, B431 44574701 Toner, 10K B431 44574901 Image drum B411, B431 44574301 Please always use genuine consumables.
Replacing the toner cartridge WARNING > Never expose a toner cartridge to an open flame. It can cause an explosion and you can be burned. > Be sure to switch off and unplug the machine before accessing the interior of a machine for cleaning, maintenance or fault clearance. Access to a live machine’s interior can cause electric shock. It is recommended that you clean the LED array at the same time as you change the toner cartridge.
1. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top cover. WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. 2. Press the top cover release button and open the printer’s top cover fully. Note The B431 model has been illustrated below. The principles are the same for the B411.
3. Pull the colored lever (1) on the right side of the toner cartridge towards the front of the printer to close the cartridge then remove the used toner cartridge (2). 4. Clean the top of the ID unit (3) with a clean, lint free cloth. 5. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture. 6. Remove the new cartridge from its box but leave its wrapping material in place for the moment.
7. Gently shake the cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. 8. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. 9. Holding the cartridge by its top center with the colored lever to the right, lower it into the printer over the image drum unit from which the old cartridge was removed.
10. Insert the left end of the cartridge into the image drum unit. Align it against the pins (1) on the drum unit. Then lower the right end of the cartridge down into the image drum unit (2).
11. Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever (1) towards the rear of the printer. This will lock the cartridge into place and release toner into the image drum unit.
12. Gently wipe the LED array surface with a soft tissue. 13. Lower the top cover and press it down to latch it closed.
Image drum life The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper used, and the number of pages per job. The image drum should last approximately 25,000 pages continuous printing. This number is approximate because different numbers of pages are printed each time and the environmental conditions and the paper type used may vary.
1. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch.
2. Holding it by its top centre, remove the used image drum and toner cartridge, out of the printer. 3. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the ID unit is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
4. With the colored toner release lever (1) to the right, pull the lever towards you. This will release the bond between the toner cartridge and the image drum unit. 5. Lift the right-hand end of the toner cartridge and then draw the cartridge to the right to release the left-hand end, and withdraw the toner cartridge out of the image drum cartridge. Place the cartridge on a piece of paper to avoid marking your furniture. 6.
8. Push the colored release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it.
9. Holding the complete assembly by its top center, lower it into place in the printer locating the pegs (1) at each end into their slots in the sides of the printer cavity (2).
10. Gently wipe the LED array surface with a soft tissue. 11. Lower the top cover and press it down to latch it closed.
Generating a cleaning page If the printed page shows signs of fading, streaking or erratic marks, the problem may be cleared by generating a drum cleaning page as follows. B411 1. Press the Online button to take the printer OFF LINE. 2. Open the Manual Feed Tray and insert a sheet of Letter/A4 plain paper between the paper guides. For loading paper, see page 53. 3. Press and hold down the Online button for at least seven seconds. 4. The printer prints a cleaning page. 5.
B431 1. Pull down the Multi Purpose Tray (1), slide out the paper support (2), and flip open the support extension (3).
2. Adjust the paper guides to the width of the paper. 3. Insert a sheet of Letter/A4 plain paper between the paper guides and push the colored set button to engage the tray. 4. Press the Menu ▲ or ▼ button repeatedly until MAINTENANCE MENU is displayed, then press the OK button.
5. Press the ▲ or ▼ button until CLEANING PRINT is displayed. 6. Press the OK button. 7. The printer prints a cleaning page. 8. Press Cancel or Online or the Back button repeatedly to exit the Menu mode. The printer should now be ON LINE. 9. If subsequent printing appears faded or uneven, try replacing the toner cartridge.
Cleaning the LED array Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. 1. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top cover. WARNING! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch. 2. Press the top cover release button and open the printer’s top cover fully.
3. Wipe the LED array gently with a soft tissue. 4. Lower the top cover and press it down to latch it closed.
Troubleshooting Status and error messages Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The LCD on the printer operator panel provides the selfexplanatory status and error messages in your chosen language. Error messages are accompanied by the Ready indicator being extinguished.
The printer may experience a paper jam in one of three areas. 1. INPUT JAM - paper has failed to leave the selected feed tray and enter the internal paper path of the printer. A typical message indicates a paper jam and identifies the tray to check. 2. FEED JAM - paper has entered the printer but failed to reach the exit. A typical message indicates a paper jam and advises you to open the top cover for access. 3. EXIT JAM - paper has reached the exit but has failed to exit completely from the printer.
Input jam 1. Remove the paper tray from the printer. Remove any crumpled or folded paper. remove any paper from the underside of the printer. 2. Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing. Feed jam or exit jam 1. Remove the tray and clear any misfed sheets as given above.
2. Press the cover release and open the printer’s top cover. WARNING! If the printer has been powered on, the fuser area will be hot. This area is clearly marked. Do not touch it. CAUTION! Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends or from the top. Never touch the surface of the green drum inside the image drum unit.
3. Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. 4. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface, and cover.
5. Remove any jammed sheets from the paper path.
6. Remove the Duplex unit and check for any paper in this area.
7. Remove any paper and replace the duplex unit.
8. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1) correctly locate into the slots on each side of the printer (2). 9. Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting, while you check the remaining area for jammed sheets.
10. Lift the rear cover latch (1), open the rear cover and check for paper in the rear path. • Pull out any paper found in this area. • If you are not using the rear cover, close it once the paper is removed from this area.
11. B411: Open the Manual Feed Tray and remove any paper that you find. B431: Open the Multi Purpose Tray and remove any paper that you find. 12. Close the tray. 13. Press down to latch the top cover closed.
14. The printer will warm up and commence printing when ready. The page lost through the jam will normally be reprinted. Note If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on. However, if the jammed paper cannot be removed, contact a service representative.
SYMPTOM PROBLEM SOLUTION Page has repetitive marks. Damaged image drum cartridge causes repetitive marks every 1.6 inches (4.06 cm) due to surface nicks and scratches. Generate a cleaning page, repetitive marks may be temporary. Oblong area of faint print appears on each page. Drop out caused by using paper exposed to high humidity. Change paper stocks, check paper storage environment or use a dehumidifier; check toner level. Vertical white streaking or faint areas on page.
SYMPTOM PROBLEM SOLUTION Print is darker than usual. Darkness setting is too high. Change darkness setting. Pages curl excessively. Printing on wrong side of paper. Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray. Moisture in paper. Improper storage. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping. High humidity. Recommended operating humidity: 2080%.
Paper feed problems SYMPTOM PROBLEM SOLUTION Paper Jams occur frequently. Multiple sheets of paper are fed at the same time. The printer is tilted. Place the paper on a stable and flat surface. Paper is too thick or too thin. Paper is moist, folded, creased or warped. Use paper suitable for the printer. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping Paper is not aligned. Align the paper edges to the paper guides.
SYMPTOM PROBLEM SOLUTION Paper is not fed into the printer. Improper setting is selected for Paper Source in the printer driver. Select the correct paper source from the Source drop down menu. The printer menu setting is incorrect. Set the size of the paper in the Setup Menu of the printer. Printing does not resume only by removing paper jam. Open and close the top cover. Printing does not resume after removing jammed paper.
Software problems Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. SYMPTOM PROBLEM SOLUTION Printing is garbled. Incorrect driver is installed. Install an appropriate driver. Printer’s output is below rated speed. Much of the printing delays will be caused by your application.
SYMPTOM PROBLEM SOLUTION When you try to print nothing happens, but printer indicates it is ready to receive data. Configuration error. Check cable connection. If more than one printer is available, make sure your printer has been selected. Garbage prints. Incorrect cable configuration. Also, see Software Problems. Check cable configuration, continuity, and length. Printer freezes or displays error message when computer is rebooted.
Options The following options are available to extend the performance of your printer: • 64 and 256 MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files • Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (75g/m²) Options order numbers 64 MB RAM DIMM 70062801 256 MB RAM DIMM 70062901 Second Paper Tray (Tan) 44575701 Second Paper Tray (Black) 44575704 Installation procedure To install any of the above options, follow the
Specifications General ITEM SPECIFICATION Dimensions, WxDxH 14.5 x 15.5 x 10.5 inches (369 mm x 395 mm x 268 mm ) Weight 22.7 lbs. (10.
ITEM SPECIFICATION Toner life Starter: 2,000 pages Replacement: (ISO/IEC19752) B411: 4,000 pages B431: up to 10,000 pages Image drum life Simplex printing 30,000 pages (continuous) 20,000 pages (3 pages per job) 12,000 pages (1 page per job) Duplex printing 15,000 pages (continuous) 13,000 pages (3 pages per job) 10,000 pages (1 page per job) Paper sizes A4, A5, A6, B5, Letter, Legal 13, Legal 14, Executive, Custom, C5, C6, Com-9,Com-10, DL, Monarch, Statement Paper feed B431: Automatic feeding via
ITEM SPECIFICATION Monthly duty cycle B411: 50,000 pages Consumables Toner cartridge, Image drum Power cable Approximately 1.8 m max. length Noise level B431: 70,000 pages Operation: 53 dB(A) Standby mode: 30 dB(A) Power saving mode: Background level Environmental conditions Operation: 50 to 89°F (10 - 32°C), 20% - 80% RH, Storage: 50 to 109°F (10-43°C), 10% - 90% RH When the printer is stored, it should be in its original packaging, with no moisture formation.
