B6250/B6500 User’s Guide B6250/B6500
PREFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Printing Solutions assumes no responsibility for the results of errors beyond its control. Oki Printing Solutions also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Notes, cautions and warnings. . . . . . . . . . . . . . . . . . . 5 Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . Main Components and Their Functions . . . . . . . . . Standard Configuration . . . . . . . . . . . . . . . . . . With Optional Accessories . . . . . . . . . . . . . . . . Internal View . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel . . . . . . . . . . . . . . . . . .
Direct Printing of PDF Files . . . . . . . . . . . . . . . . . 23 Printing via Electronic Mail - E-mail Printing. . . . . . 23 Barcode Printing. . . . . . . . . . . . . . . . . . . . . . . . . 24 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Settings on the Control Panel . . . . . . . . . . . . . . . . . About this Chapter . . . . . . . . . . . . . . . . . . . . . . . . Control Panel Features . . . . . . . . . . . . . . . . . . . . . LCD Display . . . . . . . . . . . . . . . .
NOTES, CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
BASIC OPERATIONS MAIN COMPONENTS AND THEIR FUNCTIONS STANDARD CONFIGURATION 1 2 8 13 14 3 12 11 7 6 5 4 3 3 9 10 NO. NAME DESCRIPTION 1 Centre output tray Print jobs are output here with the printed side facing down. 2 Control panel Consists of the essential operation buttons, indicators and display. 3 Ventilation hole Releases heat to prevent the interior of the printer from heating up. 4 Paper meter A meter to check the amount of remaining paper. Attached to the 550 tray.
NO. NAME DESCRIPTION 10 Power cord cable connector For connecting the power cord cable. 11 Parallel connector For connecting the parallel cable. 12 Network connector For connecting the network cable when connecting this printer to the network for use. 13 USB connector For connecting the USB cable. 14 Serial connector For connecting the serial cable. WITH OPTIONAL ACCESSORIES 1 2 3 4 7 6 5 NO.
NO. NAME DESCRIPTION 5 Rear output tray lever When the rear tray has been installed, the paper output location can be switched between it and the centre output tray. Raise the lever to output to the rear tray and lower the lever to output to the centre output tray. 6 A4 universal tray Can install up to two levels of an Letter/A4 universal tray (550) to this printer. 7 Right detachable cover Remove this when installing optional accessories such as hard disk and additional memory.
CONTROL PANEL 1 3 5 4 2 9 6 7 8 NO. NAME DESCRIPTION 1
DISPLAY There are two types of screens shown: Print screen (for displaying printer status) and Menu screen (for setting configuration). NOTE The message displayed differs according to the options installed and setting status. PRINT SCREEN The Print screen appears when the machine is printing or waiting for data. The following contents are shown on the screen. Current printer status—Shown at top left, e.g. Online (ready to print), printing, etc. Port receiving data—Shown at bottom left.
SWITCHING ON AND OFF THE POWER SWITCHING ON THE POWER 1. Press the power switch of the printer to the <|> position. 2. When the power is switched on, various screens will be displayed on the control panel. Check that this display changes to “Online”. NOTE When “Please wait…” is displayed, the printer is in the process of warming up. Printing is unavailable during this period. When the printer is ready for printing, “Online” will be displayed.
POWER SAVER MODES This printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle. When no print data is received for 5 minutes, the printer will enter the low power mode. When no data is received for a further 10 minutes (a total of 15 minutes lapse (default settings) since the last received data), it will enter sleep mode. You can specify whether the printer goes into low power mode or sleep mode.
CANCELLING/CHECKING PRINTING CANCELLING PRINTING To cancel printing, you can either cancel the print job at this printer or at the computer. Cancelling a Print Job at the Printer Press the button then press the button on the control panel. However, pages being printed at the moment will continue to be printed. Cancelling Print Jobs at the Computer Double-click the printer icon at the bottom right of the taskbar in Windows.
DISPLAYING OPTIONAL ACCESSORY CONFIGURATION AND PAPER TRAY SETTINGS When using this printer as a network printer and with SNMP protocol enabled, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel such as paper type or size. These settings are displayed on the [Options] tab. This section explains the procedure using Windows XP as an example. Important: > When using USB or Parallel connection to this printer, this feature cannot be used.
PRINTING PRINTING FROM THE COMPUTER This section explains the basic flow when printing from application software in a Windows® environment. (The procedure may differ according to the computer or system configuration used.) Important: > Do not switch off the power to the printer when printing is in progress. It may lead to a paper jam. NOTE > This section explains printing with the PCL driver as an example. 1. From the [File] menu of the application software, select [Print]. 2.
NOTE > You can set the print features in the properties dialog box from the printer icon by selecting [Printers and Faxes] (or [Settings] > [Printers] depending on the OS). PRINTING ON ENVELOPES For details on the envelopes that can be used, refer to “Usable Paper” in the Reference Guide. The procedure to print on envelopes is as follows. LOADING ENVELOPES You have to close the flaps of the envelopes and load them with the address side facing up in the orientation shown in the diagram below.
1. Load the envelopes in the portrait orientation so that the flaps are turned to the right side. 2. Slide the length guide and right width guide to the size of the loaded envelopes. 3. On the control panel, change the paper type to [Envelope]. For details, refer to “Setting Paper Types” in the Reference Guide. 4. On the control panel, change the paper size of the tray to [COM-10 Envelope]. For details, refer to “Setting Custom Paper Sizes” in the Reference Guide.
PRINTING ON TRANSPARENCIES LOADING TRANSPARENCIES Load transparencies in trays 1 to 4. Important > Transparencies with white frames or full-colour transparencies cannot be used. The way to load transparencies in the paper tray is the same as the way to load standard size paper. For details, refer to “ Loading Paper” (P. 25). You must also set paper type for the paper tray to [Transparency] on the control panel. Refer to “ Setting Paper Types” in the Reference Guide to change the setting.
6. From [Paper Size], select the size of the original document. 7. Click [OK]. 8. Click [Print] in the [Print] dialog box to start printing. PRINTING ON CUSTOM SIZE PAPER/LONG PAPER This section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: LONG EDGE SHORT EDGE REMARKS Tray 1 127–900mm (5”–35.4”) 76–216mm (3”–8.5”) Trays 2–4 148–356mm (5.8”–14”) 98–216mm (3.9– 8.
SETTING CUSTOM PAPER SIZES Before printing, set the custom size on the printer driver. You have to configure the settings on the control panel too when loading custom size paper in trays 1 to 4 for printing. For details on setting the control panel, refer to “ Setting Custom Paper Sizes” in the Reference Guide. CAUTION! When setting the paper size on the printer driver and the control panel, specify the size of the actual paper used. Setting the wrong size for printing will cause jam detection.
F. In the Length field, enter the length of the custom size paper. G. Click add to store the new custom size. H. Click OK to close the Dialog Box. NOTE > You may use the Modify selection to change a previously stored custom size. > You may use the Delete Selection to delete a previously stored custom size. PRINTING ON CUSTOM SIZE PAPER The procedure to print on custom size paper is as follows. This section explains the procedure using WordPad on Windows XP as an example.
SPECIAL PRINTING FEATURES Use of these features requires the optional hard disk or compact flash to be installed in the printer. Detailed instructions on how to use these features are contained in the User Reference Guide. IMPORTANT: > The hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data.
DIRECT PRINTING OF PDF FILES You can send a PDF file directly to the printer for printing without using the printer driver. As the print data is sent directly to the printer, the printing process is simpler than printing with the printer driver and it is done at a faster speed. The way to print a PDF file directly is as follows. Using PostScript Feature You can use the PostScript feature to send a PDF file to the printer directly for printing.
BARCODE PRINTING This printer uses standard PCL font selection commands to enable printing of algorithm generated bar codes. Benefits: > Any size barcode generation > Automatically generates checksums > Automatically adds stop and start characters Intelligent barcoding Unlike some barcode solutions, which merely add fonts to a PC or printer, this printer actually extends the PCL5 language.
LOADING PAPER 1. Place the paper tray on a flat surface and remove the lid (if installed). 2. If the base plate of the paper tray is raised, push it down. 3. When loading paper longer than A4 size, slide the left and right lock tabs in the paper tray outwards to unlock them. 4. Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum.
5. Squeeze the length guide and slide it to the desired paper size (1). Squeeze the right width guide and slide it to the desired paper size (2). 6. Load the paper with the side to be printed facing up and with all four corners aligned. 7. Close the lid of the paper tray and push the tray completely into the printer. CAUTION! Do not place paper over the right width guide. Do not load paper exceeding the maximum fill line or the maximum capacity allowed.
SETTINGS ON THE CONTROL PANEL ABOUT THIS CHAPTER This chapter introduces the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Full details of the menu system are given in the Reference Guide. You can print a menu map showing all current printer settings by pressing the Info button on the control panel.
NAME DESCRIPTION LCD display Displays the setting items, machine status, and messages. indicator When the light is on, there is a malfunction in the printer. button/indicator Press to enter the off-line status. When in the off-line status, the machine cannot receive data or process printing. Press again to exit the off-line status and enter the on-line status (where the machine can receive data from the computer). button Press to cancel printing.
CHANGING THE DISPLAY AND REPORTING LANGUAGE The default language for display messages and printed reports is English. You can change this to a different language as follows. 1. Press the MENU button on the control panel. 2. Press the < > button repeatedly to display the “System Configuration Menu”. 3. Press the < > button to enter the “System Configuration Menu”. 4. Press the < > button repeatedly to display the “Language” sub-menu. 5. Press the < > button to display the current language. 6.
TROUBLESHOOTING WHEN PAPER JAMS CAUTION! When removing jammed paper, make sure that no pieces of torn paper are left in the machine. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Doing so can cause injuries or burns. Switch off the machine immediately, and contact your dealer or service. Following the message on the control panel, open the cover and remove the jammed paper.
INSIDE PAPER TRAY Pulling out paper trays 1. Pull out all paper trays and remove any wrinkled paper. 2. Examine the inside of the printer and remove any jammed paper. After removing paper, 1. Push the paper trays completely back into the printer. 2. Open and close cover A. Doing this will clear the error message.
INSIDE COVER B Remove the rear tray when opening the back cover. Raise the lever as shown in the diagram and open the cover B (1). After opening cover B, open the cover of the fuser unit (2) and remove any jammed paper. CAUTION! The fuser unit is hot. You may get burned if you touch it directly. INSIDE COVER C (DUPLEX UNIT) Remove the rear tray when opening the back cover. Push up the lever shown in the diagram to open the cover.
WHEN PROBLEMS OCCUR Before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. WARNING! > Never open or remove machine covers that are secured with screws unless specifically instructed in the user guide. A high voltage component can cause electric shock. > Do not try to alter the machine configuration, or modify any parts. An unauthorized modification can cause smoke or fire.
SYMPTOM REASON/ACTION Cannot print. Is the light of the indicator off? If so, the printer is off-line or in menu setting mode. Press the button to return the printer to its online status. Is there a message displayed on the control panel? Follow the message to rectify the problem. A list of messages and guidance on how to deal with them is given in the Reference Guide.
SYMPTOM REASON/ACTION Poor print quality. There may be a problem with the image. Refer to the section after this, “When the Print Quality is Poor” to rectify the problem. “ When the Print Quality is Poor” (P. 38) The correct characters are not printed (printing garbage). The printer is printing with non-standard built-in fonts. Check the fonts used in the application. Download the necessary fonts when using PostScript. The printout is different from what is displayed on the screen.
SYMPTOM REASON/ACTION Paper cannot be fed. Is the paper correctly set? Load the paper correctly. For labels, transparencies or envelopes, fan them well first to allow air to enter between each sheet before loading. Paper jam. Multiple papers are fed. Papers are fed at an angle. Paper is wrinkled. See “Loading Paper” on page 25. Is the paper damp? Replace with paper from a new ream. See “Loading Paper” on page 25. Is the correct type of paper used? Load the correct type of paper.
SYMPTOM REASON/ACTION Strange noise. Is the printer placed on a flat location? Place the printer on a stable surface. Is cover A open? Close cover A securely. Is the paper tray set correctly? Push the paper tray completely into the printer. Are there foreign objects inside the printer? Switch off the power and remove any foreign objects inside the printer. If the object cannot be removed unless the printer is disassembled, contact service.
WHEN THE PRINT QUALITY IS POOR When the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact service. SYMPTOM REASON/ACTION Printing is light. The paper is damp. Replace with paper from a new ream. (faded, blurred). “ Loading Paper” (P. 25) The drum/toner cartridge is defective/damaged or there is no more toner inside the cartridge.
SYMPTOM REASON/ACTION White dots appear in black filled areas. The paper used is not suitable. Load the correct type of paper. See “Usable Paper” in the Reference Guide. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. See “Drum/Toner Cartridge Replacement” on page 41. Printed image smudges when rubbed with your finger. The toner is not fixed on the paper. Paper is smeared with toner.
SYMPTOM REASON/ACTION Missing characters throughout the length of the paper. The drum/toner cartridge is defective/damaged or there is no more toner inside the cartridge. Replace with a new drum/ toner cartridge. Text or images are printed at an angle. The paper tray guides are not set in the correct positions. Set the length guide and the right width guide in the correct positions. See “Drum/Toner Cartridge Replacement” on page 41. See “Loading Paper” on page 25.
DAILY CARE DRUM/TONER CARTRIDGE REPLACEMENT The drum/toner cartridge includes the toner and the photosensitive drum. A message will appear on the control panel when it is about time to replace the drum/toner cartridge. If the message indicates that the printer is still ready to print you should still be able to print about 200 pages before actually replacing the cartridge, otherwise you should replace it immediately.
> Although the toner is not harmful to the body, wash it off immediately if your hands or clothes are stained with it. > It is recommended to use the drum/toner cartridge within 1 year after opening it. REPLACING THE DRUM/TONER CARTRIDGE 1. Remove any output paper and open cover A. NOTE > When the offset catch tray (optional) is installed, fold the tray first before opening cover A. > Do not touch any parts inside the printer. 2. Hold the drum/toner cartridge by the grip and pull it out slowly.
4. Place the drum/toner cartridge on a flat surface and pull out the seal horizontally. Important: > When pulling out the seal, pull it out horizontally. The tape might break if it is pulled out diagonally. > After the seal has been pulled out, do not shake or bump the drum/toner cartridge. 5. Hold the drum/toner cartridge by the grip and insert it into the slot inside the printer. Important: > Do not touch any parts inside the printer. > Ensure that the drum/toner cartridge is firmly set.
CLEANING THE PRINTER This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING! Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine’s interior can cause electric shock. CLEANING THE EXTERIOR Clean the exterior of the printer about once a month. Wipe the parts with a wet but well-wrung soft cloth.
CLEANING THE INTERIOR After clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover A. WARNING! Never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact service. > Remove any remaining pieces of paper. > Remove any dust or stains with a clean dry cloth.
CLEANING THE FEED ROLLS When feeding cannot be done, follow the procedure below to wipe the feed roll gently with a well-wrung soft cloth. There are feed rolls in the interior of this printer (two locations, total of four), tray module (one location) and paper tray (one location). Follow the cleaning procedure (page 47) to clean the feed rolls at each location. Inside of Machine (Two Locations) Open cover A and after removing the drum/toner cartridge, clean the feed roll.
Cleaning Procedure The following procedure explains how to clean the feed roll set in the paper tray. Follow this procedure also when cleaning the feed rolls inside of the printer and the tray module. NOTE > The feed roll is a regular replacement part. 1. Pull the paper tray out of the printer. 2. While pushing the retard part (see right diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). 3.
By aligning the slot of the feed roll with that of the shaft, push the feed roll completely in so that the short tab fits into the slot of the shaft. 5. Push the paper tray completely into the printer.
WHEN MOVING THE PRINTER Carry out the following procedure when moving the printer. WARNING! > The machine, without the optional accessories, paper trays, consumables and paper, weighs 18.8kg. When moving the equipment, make sure that there are two or more persons carrying it. > If the duplex unit (optional) or A4 universal tray (optional) has been installed, uninstall it before moving the printer. If these are not fixed securely to the printer, they may fall to the ground and cause injuries.
Correct Moving Procedure Carry out the following procedure when moving the printer. 1. Press the power switch of this printer to the position to switch the power off. 2. Remove all cords, such as the power cord and interface cables. 3. Remove any paper in the centre output tray and return the paper stopper to its original position if it’s raised. 4. Pull out the paper tray from the printer and remove any paper in the tray. Keep the paper wrapped and away from humidity and dirt. 5.
INDEX A P A4 universal tray ............................ 8 arrow buttons ...........................9, 28 indicator .............9, 28 paper meter .................................. 6 paper transport section ..................31 Paper trays centre output tray ...................... 6 tray 1....................................... 6 tray 2....................................... 6 poor print quality...........................38 black spots or streaks are printed .................................
R indicator ....................9, 27 rear output tray.............................. 7 rear output tray lever...................... 8 replacing the drum/toner cartridge ................................... 41 S Secure Print ................................. setting custom paper size .............. sleep mode .................................. switching off the power ................. switching on the power.................. 22 20 12 11 11 T transfer roll cartridge ......................
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Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.