B930
Copyright Information ______________________________________ Copyright © 2008 by Oki Data Americas, Inc. All Rights Reserved. Document Information _____________________________________ B930 User Guide P/N 59298601, Revision 1.0 January 2008 Disclaimer _______________________________________________ Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control.
Data Loss in Hard Disk/Compact Flash Disk Saved data may be lost if the hard disk/compact flash in the machine breaks down due to external shocks or if the power is accidentally cut off in a manner not following the methods listed in manuals or other documentation. OKI is not responsible for such data loss and any consequence caused by such data loss. Damage related to computer virus OKI is not responsible for any breakdown of machines due to infection of computer virus.
PREFACE Thank you for choosing this printer. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the printer correctly and effectively, please read this guide before using it. Keep this guide handy for a quick reference on using the printer. This guide is written with the assumption that you are familiar with the basic knowledge and way of operating your computer environment and the network environment.
CONVENTIONS 1. In this guide, “computer” refers to both the personal computer and workstation. 2. The following headers are used in this guide: Important Indicates important information which you should read. 3. Note Indicates additional information on operations or features. Refer to Indicates reference sources. The following conventions are used in this guide: Refer to “xxx”The cross-reference is within this guide. Refer to YYY The cross-reference is not within this guide.
ILLEGAL COPIES AND PRINTOUTS Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.
TABLE OF CONTENTS About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . 5 Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printer Orientation . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting to Know Your Printer . . . . . . . . . . . . . . . . Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-Sided Printing . . . . . . . . . . . . . . . Binding Preferences . . . . . . . . . . . . Printing on Special Media. . . . . . . . . Setting Media Types . . . . . . . . . . . . Transparencies . . . . . . . . . . . . . Envelopes . . . . . . . . . . . . . . . . . Postcards . . . . . . . . . . . . . . . . . Labels . . . . . . . . . . . . . . . . . . . . Custom Size Paper . . . . . . . . . . . . . Tray Settings . . . . . . . . . . . . . . . . . Source . . . . . . . . . . . . . . . . . . . Output Destination .
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 SUPPORTED ENVIRONMENT . . . . . . . . . . . . . . . . . 69 Supported OS and Environment . . . . . . . . . . . 69 CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . 70 IP ADDRESS . . . . . . . . . . . . . . . . . . . . . . . . . 70 PRINTER SETUP USING THE EWS . . . . . . . . . . . . . 70 PRINTING FROM A WINDOWS COMPUTER . . . . . . . 71 OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Transfer Roll Cartridge . . . . . . . 114 Maintenance Kit . . . . . . . . . . . . . . . . . . . . . . . . 115 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 116 Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . 117 No Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Printing is Not Clear . . . . . . . . . . . . . . . . . . . . . 123 Paper Incorrectly Fed . . . . . . . . . .
ABOUT THIS MANUAL Thank you for selecting the B930n 50 ppm Laser printer. This manual contains all of the information necessary to operate and care for your printer and accessories. It is intended to be used with the pictorial unpacking instructions and the Quick Setup Guide, both included in the printer packaging. If you have not already unpacked and installed the printer, please refer to these documents. This manual does not contain instructions for unpacking and installing the printer.
The basic printer consists of the print engine main unit, consumables, 100 Sheet Multi Purpose Feeder (MPF) as well as Trays 1 and 2 (500 sheet capacity each). CONVENTIONS This following conventions are used throughout this manual to emphasize certain procedures or information: NOTE > A note is a tip or extra information that may be helpful in installing or using the printer. CAUTION > A caution message provides information that may help you avoid equipment damage, process failure, or inconvenience.
SAFETY NOTES For your own safety, please read this page carefully before using the machine. • Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause fire or electric shock. • Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that may catch fire. PRINTER ORIENTATION Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left.
GETTING TO KNOW YOUR PRINTER FRONT VIEW 3 5 11 4 2 1 No.
No. Name 9 Stacker Main Bin (3000 Sheets) 10 Stacker Upper Bin (500 Sheets) 11 Exit 2 is used in conjunction with duplex unit and finisher, comes with the Duplex unit. REAR VIEW No. Name 1 Parallel Port, IEEE 1284 2 Ethernet 10/100 BaseT connection 3 USB 2.
No. Name 7 Finisher power cord connection 8 2000-Sheet Feeder (Tray 6) connection 9 Finisher connection 10 1000-Sheet Feeder (Trays 3 and 4) connection 11 Duplex Unit connection Data I/O connector settings can be configured via the Operator Panel’s Interface Menu. There are settings for Ports, Parallel Setup, USB Setup, and Serial Setup See “Operator Panel” on page 194 for a detailed description of each setting. INTERNAL COMPONENTS No.
No. Name 3 Drum Unit 4 Toner Cartridge TURNING THE PRINTER ON AND OFF Switch on the power before operating the printer. When you have finished using the printer for the day or you do not intend to use it for a long period of time, switch off the power. TURNING THE PRINTER ON 1. Press the power switch to the position to turn the power on. TURNING THE PRINTER OFF 1. Make sure that the printer is not processing a print job. 2. Press the power switch to the <{> position to turn the power off.
AVAILABLE PRINTER DRIVERS Drivers are available for the following Microsoft operating systems: Vista 32/64, XP 32/64, Server 2003 32/64, Windows 2000, NT 4, Windows 98, Windows Me, and Windows 95. Drivers for the following PDLs are available for each of the above operating systems: • PostScript 3 Driver • PCL5e • PCL6 The printer emulates PCL5c, PCL6, and has a native Adobe processor for PostScript 3. Configuration options for these emulations are available via the Operator Panel PS and PCL Menus.
change global printer settings. All features of the printer are accessible through the Operator Panel. These changes affect all documents printed unless instructions are provided through your applications printer settings. NOTE > If there is a conflict between settings in the Operator Panel, Printing Preferences, or Embedded Web Server and printer settings set via your application, the application settings supersede any other setting.
LED INDICATORS The LED indicators also indicate printer status. The three indicators can each be on, off, or blinking, indicating different phases of printer operation. The table below explains two of the LED indicators.
BUTTON NAME FUNCTION Cancel Cancel a print job. Next Move to the next menu, submenu, or setting within the same level of the menu structure. Previous Return to the previous menu, submenu, or option within the same level of the menu structure. Forward Move forward one level in the menu structure to the menu shown on the first line of the display. Back Move back one level in the menu structure to the menu shown on the first line of the display.
In your web browser, type the IP address assigned to the printer. For example http://192.0.0.1 NOTE > If there is a conflict between settings in the Operator Panel, Printing Preferences, or Embedded Web Server and printer settings set via your application, the application settings supersede any other setting. The EWS interface consists of a left-navigation area and a display area. Use the left-navigation area to locate the desired items and make any configuration changes in the display area.
all jobs access Printing properties via your Printers and Faxes Menu. To make changes that apply to documents printed from a specific application, access Printer Properties from the application. Using your Printer Properties is a convenient way to make the most common printer configuration changes such as number of copies to print, paper orientation, and 2-sided printing.
The Printer Properties window appears. To access Printer Properties from Printers and Faxes (Windows): 1. Select the Printers and Faxes from your Start menu. 2. Right-click the desired B930 printer and select Properties.
The Printer’s configuration window appears. 3.
The Printer Properties window appears. PAPER USAGE This printer can print on paper that is commonly sold. Select paper suitable for use by referring to the table below. However, we recommend the use of the standard paper for clearer printing. NOTE > GSM indicates the weight of a 1 m2 sheet of paper CAUTION > Using paper that is not suitable for this printer might lead to paper jams or poor print quality. To make full use of the printer features, we suggest using only paper that is recommended here.
STANDARD PAPER The standard paper that can be used for this printer is as follows. Manufacturer Paper size Weight Xerox Business Multipurpose 4200 Letter 20 Lb/75 GSM. Xerox Business Multipurpose 4200 Legal 20 Lb. Xerox Business Multipurpose 4200 Tabloid 20 Lb./75 GSM Hammermill Tidal MP Letter 20 Lb. Hammermill Tidal MP Legal 20 Lb. Hammermill Tidal MP Ledger 20 Lb. Willamette Willcopy, 84 brightness Letter 20 Lb. Boise Cascade X-9000 Letter 20 Lb.
Manufacturer Paper size Weight Arjo Wiggins Conqueror High Speed Laser Laid A4 90 GSM Xerox Business 4-Hole A4 80 GSM Xerox 4-hole punched Nymolla A4 80 GSM SPECIAL MEDIA TYPES The printer can also print on the following media types. These types of media are called special media. The printer can also print on special media types such as transparencies, envelopes, labels, and postcards. These types of media are called special media.
Media Type Size Weight Manufacturer Heavy media Letter 32 Lb. / 120 GSM Xerox Digital Color Xpressions+ Heavy media Letter 32 LB/120G Hammermill Laser Print Heavy media Letter 90 Lb. / 163 GSM Xerox 90 lb. - index Heavy media Letter 110 Lb. / 179GSM Xerox 110 lb.
Media Type Size Weight Manufacturer Heavy media A4 120GSM Xerox Colotech+ (IP & Neusideler) Label A4 Xerox Copier/Laser 24-Up Paper Label PAPER TRAY CAPACITY Paper that can be loaded in the paper trays is as follows: PAPER TYPE MAXIMUM CAPACITY MPF (A4/100 SHEETS) TRAYS 1-4 (A4/ 500 SHEETS) Standard paper 100 sheets 500 sheets Other paper Up to a height of 17.5 mm Up to a height of 59.4 mm Envelopes Columbian Com10 15 sheets 80 sheets or MAX 49.
Paper Size Paper Tray Trays 1-4 Tray 6 and TTM MPF B5 (182x257mm) O - O O - O B4 (257x364) O - O O - O Legal 13 (8.5”×13”) O - O O - O Legal 14 (8.5”×14”) O - O O - O A3 (297x420mm) O - O O - O Tabloid (11” ×17”) O - O O - O B5 (257x182mm) or Executive (7.2" X 10.5") O O O O O O A5 (148x210mm) O - O O - O Statement (5.5"x 8.
Paper Size Paper Tray Trays 1-4 Tray 6 and TTM MPF C5 Envelope (229x162mm) O - O - - - COM-10 (4.125" x 9.5") O - O - - - DL Envelope (220.2x110mm) O - O - - - COM-9 (3.875" x 8.875“) O - O - - - Monarch Envelope (3.875" x 7.5") O - O - - - A6 LEF (148x105)mm O - O - - C4 (229x324mm) O - O - - - UNUSABLE PAPER Using the following types of paper might cause paper jams, malfunctions or damage to the printer. Do not use them.
• Curled paper • Paper with static electricity • Adhesive paper • Postcards with pictures • Paper with special coating on its surface • Treated colored paper • Paper using ink that will run at a temperature of 150 °C • Heat sensitive paper • Carbon paper • Paper with staples, paper clips, ribbons, or tape • Paper with rough surfaces such as pulp paper or fibrous paper • If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper.
POWER SAVER MODES This printer is equipped with a low power mode to reduce power consumption when it is left idle. When no print data is received for 10 minutes, the printer will enter the power saver. Consumption of power during the Power Saver mode is 10 W or less. After one hour the printer will enter sleep mode and the Operator Panel will shut down. The flashing green LED on the Operator Panel indicates the printer is in Sleep mode.
BASIC PRINTING TASKS PRINTING A CONFIGURATION SUMMARY Your printer can print a configuration summary that lists the currently selected status of menu options, media selections in trays, options installed and other relevant information about your printer. To print a Configuration Summary, press the Info button. A multipage summary prints. LOADING PAPER This section describes how to load paper in each paper tray.
2. Fan the paper to release sheets that may stick together. 3. Add paper to the tray without exceeding the maximum level. NOTE > Do not load paper exceeding the maximum fill line or the maximum capacity allowed. Align the right width guide with the paper width correctly. If the right width guide is not in place, the paper will not be properly fed and may cause a paper jam.
4. Insert the paper into the tray. If necessary, adjust the paper guides to the size of the paper. 5. Slide the paper tray back into the machine. 6. If custom sizes of paper are used, make the appropriate changes in your Printer Properties and at the Operator Panel as needed.
LOADING MPF (TRAY 5) The MPF can be used for both manual and automatic feeds. There is an indicator label on the tray that shows the positioning of each side of paper. This label addresses long-edge and short-edge orientation. For custom size paper loaded in the MPF, you must change the paper type and size on the Operator Panel to match the paper that you loaded. Side guides must be set accurately against the sides of paper.
3. Fan the paper to release sheets that may stick together. 4. Insert the paper into the tray. If necessary, adjust the paper guides to the size of the paper. 5. If custom sizes of paper are used, make the appropriate changes in your Printer Properties and at the Operator Panel as needed LOADING TRAY 6 HCF 1. Pull out the tray.
2. If loading paper with a different width or length, adjust the width and length guides. 3. Fan the paper to release sheets that may stick together.
4. Insert the paper into the tray. 5. Push the tray completely into the printer. PRINTING A TEST PAGE You can print a Demo (test) page to verify printer connectivity and operation. The most convenient way to enable this feature is by using your Printer Properties. You may also enable this feature at the Operator Panel or by using the EWS. To print a test page through the driver: 1. Select the Device Options tab within driver. 2. Click Demo Print. 3. Click OK.
BASIC PRINTING When you send a job to the printer, you should select the paper size, number of copies, orientation, and decide if you want the copies collated. This can often be done from windows specific to your application. The instructions in this section refer to setting these options directly through the driver. SELECTING PAPER SIZE You can select from a list of standard paper sizes. The most convenient way to enable this feature is by using your Printer Properties.
The most convenient way to enable this feature is by using your Printer Properties. You may also enable this feature at the Operator Panel or by using the EWS. To select collating through your Printer Properties: 4. Select Collate in the Job Options tab within your Printer Properties. 5. Select. 6. Click OK. SETTING ORIENTATION Select portrait or landscape orientation or choose to rotate the existing orientation 180 degrees.
PRINTING IN REVERSE ORDER By default the printer prints jobs from back to front placing the first page of the document on the top of the stack. You may opt to print in the reverse order, placing the last page of the document on the top of the stack. The most convenient way to enable this feature is by using your Printer Properties. You may also enable this feature at the Operator Panel or by using the EWS. To select reverse order through your Printer Properties: 1.
BINDING PREFERENCES You can select how the printer will orient the page layout when duplexing. Depending on your page orientation, duplexing on the long-edge or short-edge of the paper produces different results. The diagram below illustrates these results. Portrait Long-edge Portrait Short-edge Landscape Short-edge Landscape Long-edge PRINTING ON SPECIAL MEDIA The printer can accommodate a variety of special media. Each media type requires some special handling.
• Remove all other media before loading transparencies into the tray. • Do not load transparencies above the fill line; this may cause the printer to jam • Handle transparencies by the edges to avoid fingerprints and creases that can cause poor print quality. • Do not use transparencies with stripes down the side. • Change the Media type via the Operator Panel or by selecting the Media type from your Printer Properties Paper Options Loading Transparencies 1.
5. Select Transparency as the Media Type from the Media type pulldown. 6. Click OK. ENVELOPES Envelopes can be printed using Tray 5. Read the following guidelines before printing envelopes. • Use envelopes specifically made for laser printers. • Make sure that envelopes are stored in a cool dry place and in their original packaging, if possible. Heat and humidity can cause the envelopes to seal before or during printing.
• Place the envelope with the Flap entering the printer first. Short-edge Feed Long-edge Feed 2. Adjust the paper guides to the size of the envelopes. 3. Change media type at Operator Panel via the Paper Menu’s Media Type selection. 4. Select Envelope as the Media Type in the Media Type pulldown. 5. Click OK. POSTCARDS Postcards can printed using Tray 5. Read the following guidelines before printing Postcards.
• Insert Small postcards short-edge feed and facedown. Place the top of the postcard toward the rear of the printer. Large Postcards Long-edge Small Postcards Short-edge 2. Adjust the paper guides to the size of the postcards. 3. Change media type at Operator Panel via the Paper Menu’s Media Type selection. 4. Select Postcard as the Media Type in the Media Type pulldown. 5. Click OK. LABELS Labels can be printed from all trays. Read the following guidelines before printing Postcards.
• Trays 1-4 - Insert the label sheets long-edge feed and faceup. Place the top of the page toward the front of the printer. • Tray 6- Insert the label sheets long-edge feed and facedown. Place the top of the page toward the front of the printer. Tray MPF Trays 1-4 Tray 6 2. Adjust the paper guides to the size of the label sheets. 3. Change media type at Operator Panel via the Paper Menu’s Media Type selection. 4. Select Label as the Media Type in the Media Type pulldown. 5. Click OK.
CUSTOM SIZE PAPER You can print custom size from Trays 1 through 5. Tray 6 only prints standard paper. The following paper size ranges can be printed from each tray: Width Height INPUT TRAY OUTPUT TRAY 5 1-4 STANDARD STACKER UPPER STACKER LOWER 89 - 297 mm 140 - 297 mm 89 - 297 mm 203 - 297 mm 203 - 297 mm (3.5 11.70 in.) (5.5 11.70 in.) (7.9 - 11.70 in.) (7.9 - 11.70 in.) 98 - 432 mm 182 - 297 mm 182 - 432 mm 182 - 432 mm (3.87 - 17 in.) (7.16 11.70 in.) (7.16 - 17.0 in.) (7.
7. Click OK. 8. Click OK. 9. Click OK. TRAY SETTINGS You can configure a variety of settings for your input trays and output bins. The default settings for your source input tray and output bin are configured through the Operator Panel’s Paper menu, Default Source and Output Tray selections. SOURCE You can select the input tray from which paper is used to print the job. The most convenient way to enable this feature is by using your Printer Properties.
INPUT TRAY LINKING When an input tray runs out of paper, auto tray changing enables the printer to switch to another available tray that contains the same size and paper type. You can select auto tray changing via the operator panel, Printer Properties, or web interface. The most convenient way to enable this feature is by using your Printer Properties. You may also enable this feature at the Operator Panel or by using the EWS. To select auto tray changing through your Printer Properties: 1.
2. Select Manual Feed. 3. Click OK. MEDIA CHECK By default the printer selects the input source based on the paper size requested. If the paper size requested is not loaded in any input tray, the printer feeds from the default input tray. Media Type is not a factor in the printer selection of the input tray. When Media check is enabled, the printer first checks the default input source to see if it has media loaded that matches both the driver requested media type and paper size.
The most convenient way to enable this feature is by using your Printer Properties. You may also enable this feature at the Operator Panel or by using the EWS. To turn job offset on through your Printer Properties: 1. Select the Paper Feed button in the Setup tab within your Printer Properties. The Paper Feed Options window appears. 2. Select Job Offset. 3. Click OK. 4. Click OK. DRIVER SETTINGS As you create groups of settings in your Printer Properties, you can save that group of settings.
USING THE HOLE PUNCHER The optional Finisher contains the Hole Puncher. When installed, a 3-hole or 2/4-hole puncher is available. European finishers have the 2/4 hole punch while American finishers have a 3 hole punch. When hole punching is installed, it must be enabled to punch holes. When the printer detects that the punch waste box is full, a warning appears on the Operator Panel. Printing will continue, but punching will not.
3. Place the Punch Waste Box back into the Finisher. 4. Close Door G. USING THE STAPLER Several stapling options are available. You can staple at different locations on the paper depending on whether one staple or two staples is used. The following table displays the location of the staple(s) based on the staple location selected.
STAPLING SELECTION ORIENTATION Bottom-left Portrait STAPLE PLACEMENT A Landscape A Dual Portrait A Landscape A B930n User’s Guide> 52
The most convenient way to enable this feature is by using your Printer Properties. You may also enable this feature at the Operator Panel or by using the EWS. To turn stapling on through your Printer Properties: 1. Select the Paper Feed button in the Setup tab within your Printer Properties. The Paper Feed Options window appears. 2. Select the desired Stapling type from the Staple pulldown. 3. Click OK. 4. Click OK. Adding Staples 1. Open Door G. NOTE > See instructions on the inside of door G.
3. Remove the staple unit by lifting it up and out. 4. If present, remove the depleted staple cartridge. 5. Insert a new staple cartridge. 6. Insert the staple unit into the Finisher. 7. Close door G.
CANCELLING/CHECKING PRINTING CANCELLING PRINTING To cancel printing, you can either cancel the print job at the printer or at the computer. Cancelling a Print Job at the Printer Press the CANCEL button then press the ON-LINE button on the Operator Panel. However, pages being printed at the moment will continue to be printed. Cancelling Print Jobs at the Computer Double-click the printer icon at the bottom right of the taskbar in Windows.
ADVANCED PRINTING TASKS COVER PAGES A cover page is the first page of the document. The printer enables you to choose a different paper source for the cover page than for the rest of the document. You can then use a different stock paper for the first page of the document while sending the document as a single print job. The paper must be the same size as the rest of the document. The most convenient way to enable this feature is by using your Printer Properties.
1. Select Standard Nup from the Finishing Mode pulldown in the Setup Tab of your Printer Properties. 2. Click Options. The Standard Nup window appears. 3. Enter the desired parameters. Select the desired number of pages per sheet. Check the box if a page border is desired. Select the page layout option and enter a bind margin. If you wish to scale the pages to a full page size, check Fit to page. Enter the units used to calculate the bind margin, if applicable. 4. Click OK.
Select the desired number of signature from the pulldown. Signature sets the number of pages printed on a sheet to form a booklet. Options are No Limit, or a number which is a multiple of 4.Enter a bind margin and the units used to calculate the bind margin. Check the box if right-side binding is desired 4. Click OK. 5. Click OK. Poster Print If you have a large page image that can not be printed on the available paper sizes, you can print the document in poster print.
1. Select the Paper Feed button in the Setup tab within your Printer Properties. The Paper Feed Options window appears. 2. Click the Scale to fit checkbox. 3. Click OK. 4. Click OK. AUTOMATICALLY RESIZE PAPER The printer can automatically select from the paper available the paper that is the closest in size to the paper requested by the printer job. The printer will then scale the print job to fit the available paper.
5. Enter the text to be displayed. 6. Enter the font, typeface, and size of the text. 7. Enter the angle of rotation of the text. 8. Enter the degree of transparency for the text. The text should not obscure the actual text on the printed page. 9. Click OK. 10. Click OK. Image Options You can make a variety of adjustments to quality of your printed pages. This can help improve the clarity of the print job regardless of the quality of items such as graphics contained in the document.
Using the EWS, you must have enabled email send and set the email server address for this feature to work. To email notification upon completion: 1. Select the Job Options tab within your Printer Properties. 2. Check email on job completion 3. Enter the e-mail address to which to mail. 4. Click OK. JOB STORAGE AND SECURE PRINTING You can store print jobs for future use or hold a job at the printer until you release it with a PIN number for secure printing.
1. Select the Job Options tab within your Printer Properties. 2. Click Secure Print 3. Enter the name of the job 4. Enter PIN number to be entered at the Operator Panel. 5. Click OK. To print a secure job: 1. At the Operator Panel, press the Menu button. Print Jobs is displayed. 2. Press the Forward (right) key. You are requested to enter a pin number. 3. Use the Next and Previous buttons to change a digit. 4. Press Forward (right) key to enter the digit. 5.
4. Enter the name of the job 5. Enter PIN number to be entered at the Operator Panel. 6. Click OK. To print the proof: 1. At the Operator Panel, press the Menu button. Print Jobs is displayed. 2. Press the Forward (right) key. You are requested to enter a pin number. 3. Use the Next and Previous buttons to change a digit. 4. Press Forward (right) key to enter the digit. 5. Repeat steps 3-4 until all Digits are entered. 6. Press Select. 7. Use Next to until the document is displayed. 8.
2. Click Timed Job. 3. Click Set Time. 4. Enter the elapsed time or real desired. For elapsed time, specify the number of minutes to delay before printing. For real time, enter actual date parameters. 5. Click OK. 6. Enter a job name and PIN number. A PIN number is only needed to cancel a timed job. 7. Click OK. You can cancel a timed job from the Operator Panel without waiting for the specified time. To cancel a timed job: 1. At the Operator Panel, press the Menu button.
DIRECT PDF PRINTING The printer’s PDF Direct feature allows you to send a Version 1.3 PDF file directly to the printer without the use of Adobe Acrobat on the host computer. You can send a PDF file directly to the printer for printing without using the printer driver. As the print data is sent directly to the printer, the printing process is simpler than printing with the printer driver. OVERLAYS The Overlay window allows you to create, delete, and edit behavior of overlays.
5. Click OK to close the Overlay window 6. Click OK to close the printer properties. When you do, a window will popup asking you for the name of the overlay. This can be any text you like. 7. Enter a name for the overlay. 8. Click OK. The popup and entire properties window closes. 9. Click Print in the print dialog and the overlay will be created. 10. Click OK. To use an overlay: 1. Open any document in any application. 2. Select File>Print>Properties within that application. 3.
as a .csv file by an administrator via the printer EWS and processed off line by the users accounting application.
SENDING FILES Accessed via the Send File menu in the EWS, this page allows you to select a file from the client computer (or any file-servers attached to the client computer) and send the file to the printer. A file is selected by typing in the name of the file or browsing to locate the file. After selection of a file, click the Send button to send the file to the printer.
NETWORKING SUPPORTED ENVIRONMENT This printer can be connected to a network through the Ethernet interface. The printer supports multiple protocols. As a result, one printer can be shared even from different network environments. SUPPORTED OS AND ENVIRONMENT CONNECTION NETWORK PORT LPD PORT 9100 ETHERTALK PROTOCOL TCP/IP TCP/IP APPLETALK OS Windows 95 X X Windows 98 X X Windows Me X X Windows NT 4.
Important • The EtherTalk port setting in this printer is disabled by default. To use this port, enable the setting on the Operator Panel. CONFIGURATION The B930 is a fast 100BASE-TX/10BASE-T network capable printer. It supports major protocols such as TCP/IP and Ethertalk. This section details configuring the printer's network interface and should be done prior to configuring your computer.
1. Launch the EWS using the IP address for the printer you are configuring. 2. Enter the username and password for the Administrator login. 3. Select the Network group. 4. Select the TCP/IP subgroup. 5. Select “Set IP Manually” 6. Configure the IP Address, Subnet Mask and Gateway for the printers’ network interface. Once the new address is submitted to the printer, the new address will have to be entered into the browsers’ address.
The network printer supports TCP/IP protocol that can be used in conjunction with the Windows operating system. LPD or Port 9100 (TCP/IP) Once the printer registered on the Windows NT 4.0/Windows 2000/ Windows XP/Windows Server 2003 computer is shared, you can also print from Windows 95/Windows 98/Windows Me computers through this printer. INSTALLATION OF TCP/IP PROTOCOL There are a number of options available when printing using TCP/IP for Windows.
been installed refer to the section below Installation of TCP/ IP protocol. 2. If not already configured, a suitable IP address, Subnet Mask and Gateway address should be configured. Please refer to the on-line help if necessary. It is vital that the IP address entered is unique and valid. Entering an incorrect IP address may cause severe network problems. Please check the address with the network administrator. 3.
6. The Windows NT installation CD-ROM may be required. Follow the remaining dialogue box prompts. WINDOWS 2000 1. Click the [Start] button, select [Settings] and then click [Network and Dial-up Connections]. 2. Double-click the [Local Area Connection] icon. In the [Local Area Connection Status] dialogue box, click [Properties]. 3. In the [Local Area Connection Properties] dialogue box, click [Install]. 4. In the [Select Network Component Type] dialogue box, select [Protocol] and click [Add]. 5.
Once the protocol has been installed and configured in Windows, the next step is to configure the TCP/IP parameters in the network printer. CONFIGURING AS A NETWORK PRINTER WINDOWS 95/98/ME When printing using TCP/IP, the Oki LPR utility is the only option to use. The following procedure should be used. When installing the driver, ensure it is installed as a local printer and not a network printer. Ensure the appropriate printer driver has been installed in Windows.
6. In [Name or address of server providing lpd] type the host name or IP address of the host for the printer you are adding. 7. In [Name of printer or print queue on that server] type the logical printer name “lp” and then click [OK]. 8. Follow the instructions on the screen to finish installing the LPR-compatible printer. If the LPR port is not available, install the Microsoft TCP/IP Printing Service. Insert the printer driver for Windows NT4.0. 1. Select [Start].[Settings].
1. Select [Start], [Settings], [Control Panel and Printers]. 2. Open the [Printers] folder. 3. Double-click [Add Printer] and then select [Next]. 4. Select [Local Printer], clear the [Automatically detect my printer] check box, and then select [Next]. 5. Select [Create a new port] and then [LPR Port]. 6.
13. Select [OK]. 14. Select [Follow the instructions on the screen to finish installing the printer.] WINDOWS XP AND VISTA Windows XP requires administrator privileges. With Windows XP, there are four options for printing using TCP/IP. • Oki LPR • Microsoft LPR • Port 9100 • IPP In order to use Microsoft LPR, it must first be installed on your system. OKI LPR Please follow the procedure described in the Windows 95/98/Me in “OKI LPR” on page 81.
the above IP address is entered, the Port Name will default to IP_172.168.1.31. 9. Click [Next]. [Additional Port Information Required] displayed. 10. Under [Device Type], select [Custom] then [Settings]. 11. Ensure [Protocol] is set to [LPR]. 12. Ensure [Queue Name] is lp and [SNMP Status Enabled] is deselected. 13. Click [OK]. 14. Follow on screen instructions to finish installing the printer. Port 9100 1. Select [Start].[Settings].[Control Panel].[Printers and Other Hardware]. 2.
13. Click [OK]. 14. Follow the instructions on the screen to finish installing the printer. CREATING A SHARED PRINTER Create a shared printer as required. Settings Windows NT 4.0/2000/XP/Server 2003 The following procedure explains how to do the settings, using Windows XP as an example. 1. Click [Start], and then select [Printers and Faxes]. The [Printers and Faxes] window appears. 2. 2. Select the icon of a printer to set, and then select [Sharing] from the right-click menu.
OKI LPR The OKI LPR Utility is network software which supported TCP/IP printing on Windows Me, Windows 98, and Windows 95. It redirects print data from the LPR port to the specified IP address. INSTALLING THE OKI LPR UTILITY The OKI LPR utility requires that the TCP/IP protocol be installed on your Windows system. To install the TCP/IP protocol onto your Windows system, consult your Windows manual. 1. Set up the printer driver and designate the output destination to be Local Printer (LPT:).
14. Select [Add Printer] on the [Remote Print] menu. 15. Select [Printer] to accept the printer that has been added in Step 1. 16. Enter an IP address at [IP Address] and click [Ok]. A printer is added to the main window. Refer to the On-Line Help for information on how to use the utility. UNINSTALL 1. Stop the OKI LPR Utility. Right-click the OKI LPR icon in the system tray and click [Exit]. 2. Select Start>Program>Okidata>OKI LPR Utility>Uninstall OKI LPR Utility 3.
The printer LPD supports Spool Mode where print jobs from clients are spooled once before output and Non-spool Mode where print jobs are sequentially output without spooling. LPD (TCP/IP) NOTE When the LPD port is used, the printer can limit print instructions by IP addresses. TARGET COMPUTERS The target computers are as follows: • Workstation or personal computer with RFC 1179 Line Printer Daemon Protocol.
> > The EWS allows more detailed settings. 2. Settings of the workstation Set the printer in the workstation. Refer to: “SETTING UP THE WORKSTATION” on page 84 SETTING UP THE WORKSTATION This section explains the settings of Solaris 2.x workstation for printing. BEFORE SETUP Before setting up the workstation, check the following: • The setup procedures and commands may vary according to different versions of OS. Refer to the manuals that came with the workstation for details.
3. Registering a logical PostScript printer PS01 set using the EWS. #lpadmin -p P003 -s printer1\!PS01 NOTE > Enter the host name and printer name of the remote host after -s by linking with !. The printer name corresponds to the print language/mode. > The output style may be specified at the same time. The parameters for specifying a style are the same as those available for the -C option. As the example of (2) shows, insert "_" between the printer name and output parameters.
-n No. of copies This option specifies the number of copies. If one "lp" command is issued to print multiple files, the number of copies specified by this option will apply to all the files. However, this option is effective when the printer is in the spool mode. In the non-spool mode, the client must be a Windows NT machine to use this option. Precautions • Among options not listed above (e.g. -m option), those not processed by the workstation which sends the print instructions will not be effective.
Printer name This option specifies the printer name. The "cancel" command can be effectively used with the combined use of -a, -e and -u as shown below. This option is invalid in the non-spool mode. -a Deletes all the print data, sent by a user who issues this command, from the data which has been received by a specified printer. -e Deletes all the print data received by a specified printer. -u user name Deletes all the print data sent by a specified user and received by a specified printer.
Sample To cancel the print data related to the files of printer "P001" (Job number: P001-27), enter the following command: %cancel P001-27 To cancel all the printer data of printer "P001", enter the following command: %cancel P001 -e INQUIRY (LPSTAT) The "lpstat" command is used to inquire about the status of the printer. Important: In the non-spool mode, this function is available to Windows NT clients but not to Solaris clients.
-u [User name] This option displays received print data information on users of specified user names. -v [Printer name] This option displays the printer name and the device path name. The printer name is specified in the argument. Precautions • Long file names will be truncated. • Up to 64 print instruction information can be displayed. • If two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry command (lpstat) is issued.
NOTE > Any parameter other than below becomes invalid if specified. Selecting a Paper Tray When selecting a paper tray, either the paper size or the tray itself is specified. If the paper size is specified, the printer automatically searches and selects the tray where the specified paper is loaded.
> If an unacceptable combination is specified, the printer may not operate correctly. > For some print language, the specification may be invalid. Selecting a Paper Output Tray The following parameters can be specified: PARAMETER DESCRIPTION OUTUP/outup Ejects prints to the rear tray (option). OUTDOWN/outdown Ejects prints to the center tray. Selecting a Paper Type The following parameters can be specified: PARAMETER DESCRIPTION PTS/pts Selects Plain paper. PT1/pt1 Selects Heavy weight paper 1.
PARAMETER DESCRIPTION TUMBLE/tumble 2 sided printing as follows: SIMP/simp 1 sided printing NOTE > If several parameters are specified in one "lpr" command, data may not be printed correctly. > The system default is used if no parameter is specified. > If the print data specifies 2 sided or 1 sided printing, the specification by the data becomes valid and overrides that by -C option. Specifying Paper Size and 2 sided Printing Select a paper size and a binding type.
> The system default is used if no parameter is specified. > If the print data specifies 2 sided or 1 sided printing, the specification by the data becomes valid and overrides that by -C option. Specifying Collation The following parameter can be specified: PARAMETER COLLATE/collate DESCRIPTION Sorts prints electronically. NOTE > For some print language, the specification may be invalid.
PRINTING To specify the output format of printing, enter the following command: -C, [Parameter], [Parameter] Enter a "," (comma) after -C followed by the parameters which specify the output format. To specify multiple parameters, separate them with ",". For example, to output a file named "file1" 2-sided on A4 to printer "P001", enter the following command: %lpr -P P001 -C, DUP, A4 file Important: > If the command specified by the -C option exceeds 64 characters, the operation may not function correctly.
> The EWS allows more detailed settings. 2. Setting up the Macintosh Install the printer driver (Adobe PS) for Macintosh. Install the screen font if necessary. Connect the printre to the network and select Add Printer via the printer setup utility or Printers and Faxes and the Plus button. Select Other using the Print Menu and browse to select the B930n ppd. Add options installed on the printer. SNMP SUPPORT The printer can be managed via a standard SNMP management station.
• The setup procedures and commands may vary according to different versions of OS. Refer to the manuals that came with the workstation for the details. • To setup the printer, the user must be a superuser. Contact your network administrator to perform the setup if you do not have the authority of a superuser. • The print language/mode is determined by the printer model and configuration. Before setting a UNIX workstation, check the available languages/modes.
Print • In the spool mode, up to 32 files can be printed by one command. Files that come after the 32nd file will be ignored. An instruction with more than 32 files will be treated by the printer as a print request of up to 32 files. • In the spool mode, if the print data is bigger than the remaining capacity of the hard disk or the memory at the point of receiving, the data will not be received by the printer.
• Print data which is in the process of printing may not be deleted. Inquiry • Long file names will be truncated. • Up to 64 print instructions can be displayed. • If two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry command is issued. • In the non-spool mode, the client must be a Windows NT machine to use this option.
INSTALLING CONSUMABLES The Drum Unit and Toner Cartridge should be replaced when they have reached the end of their print life. The Drum Unit prints about 60,000 images.The Toner Cartridge prints about 30,000 images. The printer will produce a warning on the Operator Panel to inform the user when the remaining toner amount is low. When the toner cartridge is empty, there will be a notification on the Operator Panel and the printer will not continue printing until a new cartridge is installed.
1. Open the printer front and side covers. 2. Remove the Drum Cartridge from the packing. 3. Remove the protective sheet from the Drum Cartridge.
4. Avoid contact with internal surfaces and limit exposure to light for no longer than 5 minutes. Avoid contact with fingers. 5. Fold the handle down and slide the Drum Cartridge into the printer.
6. Seat the Drum Cartridge firmly into the printer. 7. Remove and discard the protective strip. 8. Close the printer covers.
INSTALLING THE TONER CARTRIDGE When installing the Toner Cartridge, take note of the following points: WARNING > Never throw a Toner Cartridge into an open flame. It could cause an explosion and you can get burned. > Keep the toner cartridge in a location out of reach of children. > Do not forcibly open the toner cartridge. > Do not stand or place the Toner Cartridge upside down.
2. Remove the Toner Cartridge from its packing. 3. Take the Toner Cartridge out of the box and shake it 8 to 10 times as shown in the diagram.
4. Slide the Toner Cartridge into the printer and seat firmly in place. 5. Close the printer covers.
TROUBLESHOOTING Your printer’s Operator Panel provides you with information and troubleshooting help. When an error or warning condition occurs, the Operator Panel displays a message informing you of the problem. STATUS MESSAGE DESCRIPTION Online The printer is ready to receive print jobs. Processing The printer is processing data. Printing A print job is printing. Warming up The printer is warming up. Print jobs can be processed but not printed.
POOR PRINT QUALITY When the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact our Printer Support Desk. SYMPTOM CAUSES SOLUTIONS Light Prints -The overall image is lighter than normal. 1. The paper may be damp. 1. Replace the paper. 2. You may be using Draft 3. If the toner cartridge is low on toner, replace it. mode. 3. The toner level may be low. 4.
SYMPTOM CAUSES SOLUTIONS Black Prints - The entire printed page is black. 1. The drum cartridge may be defective. 1. Replace the drum cartridge. 2. Printable data from the computer may be corrupted. 2. Print a Configuration Page. - If the Configuration Page prints correctly, check the interface cable between the computer and the printer, and the application software. - If the connections appear normal, contact technical support.
SYMPTOM CAUSES SOLUTIONS Horizontal Dark Streaks There are black lines that appear horizontally on the page. 1. The drum cartridge may be defective or at the end of its life. 1. Replace the drum cartridge. 2. The paper path may be contaminated with toner. 3. The fuser may be defective. Repetitive Vertical Dark Streaks - 1. The paper path may be There are black lines that appear vertically on thepage. 2. The drum cartridge may be defective or at the end of its life. contaminated with toner. 3.
SYMPTOM CAUSES SOLUTIONS Unfused or Partially Fused Image - 1. The paper may be damp. 1. Replace the paper. The printed image is not fully fused to the paper and easily rubs off. 2. Heavy or unusual paper may be in the tray. 3. The printer may be located in an environment with extreme temperature or humidity. 4. The fuser may be defective. 2. Replace the paper with an approved paper type then adjust the media type. 3.
SYMPTOM CAUSES SOLUTIONS Blurred Prints - 1. The paper may be in poor condition. 1. Replace the paper. 2. The paper may be damp. 3. Replace the drum cartridge. The image is blurred at theedges. 3. The drum cartridge may be defective. Random or Spot Deletions Areas of the print are extremely light or missing. 2. Replace the paper. 1. The paper may be in poor condition. 1. Replace the paper. 2. The paper may be damp. 3. Replace the drum cartridge. 3.
NO POWER STATUS ITEMS TO CHECK ACTION There is no power. Is the power switched off? Press the printer switch to the position to turn the power on. Is the power cord disconnected or not securely connected? Switch off the power and connect the cord to the power outlet and printer again. Then, switch on the power. Is the power cord connected to a power outlet with the correct voltage? Connect the printer exclusively to an outlet with a suitable voltage rating and current rating.
PRINTING IS NOT CLEAR STATUS ITEMS TO CHECK ACTION Transparencies are not printed clearly. Are the correct type of transparencies used? Load the correct type of transparencies. Are the transparencies correctly loaded in the paper tray? Load the transparencies correctly in the paper tray. Are the correct type of postcards used? Load the correct type of postcards. Are the postcards correctly loaded in the paper tray? Load the postcards correctly in the paper tray.
NOISE STATUS ITEMS TO CHECK ACTION Strange noise occurs. Is the printer placed on a flat location? Shift the printer to a stable surface. Is the top cover open? Close the top cover tight. Is the paper tray pushed in? Push the paper tray completely into the printer. Are there foreign objects inside the printer? Switch off the power and remove any foreign objects inside the printer. If the object cannot be removed unless the printer is disassembled, contact Technical Support.
WHEN USING WINDOWS 95/98/ME CAUSE The printer and the computer are connected to different networks. TREATMENT Status Display Unable to print (Network Error) Verification Check with the system administrator of the network verify that the network connecting the computer and that connecting the printer are linked by a router or a gateway. Action Connect the printer directly to the network connecting the computer. An error has occurred on the network between the computer and the printer.
USING WINDOWS NT 4.0/2000/XP/VISTA/SERVER 2003 The Printer Is Not Printing CAUSE VERIFICATION ACTION Incorrect IP address. Ask the network administrator to check if the IP address is correct Set up the correct IP address for the printer. If LPD spool is set to [On], the print data sent by the user in a single print instruction has exceeded the remaining storage capacity of the destination device. Check the remaining storage capacity of the destination device. 1.
WHEN USING UNIX The printer is not Printing CAUSE VERIFICATION ACTION Incorrect IP address. Ask the network administrator to check if the IP address is correct Set up the correct IP address for the printer. Error occurs on the network connecting the workstation and the printer. Activate the network test mode (ping) on the workstation to check the communication status. As the network administrator to look into the network failure. Unable to set the correct printer entry on the workstation.
CAUSE VERIFICATION ACTION The data format of the print job does not conform to the printing environment of the workstation. (Print data from the client contains TBCP.) - Specify PSASC on the client side to print data containing TBCP by the PostScript language. The data format of the print job does not con-form to the printing environment of the workstation. (Print data from the client is of a binary format.
USING ETHERTALK This section provides information on the possible causes, verifying methods and recommended actions pertaining to errors which may occur when the printer is used with EtherTalk. The printer is not Printing CAUSE The name (or the default name) of the printer has been changed. Unable to obtain desired print results. TREATMENT Cause The Apple Talk function of the printer name if it detects that a printer of the same name exists on the network.
CAUSE The printer is not connected. TREATMENT Cause 1 On the Macintosh, the printer is not selected correctly in the Chooser. Or, the printer is processing another job. Verification 1 Check that the printer is selected correctly on the Macintosh. If the printer is processing another job, the job must be completed before the printer can be connected. Action 1 If the printer is still not connected though it is selected correctly and is not processing another job, check the following causes.
CAUSE TREATMENT Although it is connected, Cause 1 The printer is in the offline status. the printer Verification 1 Check whether Off-line is displayed on the printer Operator Panel. Action 1 Press the button. Cause 2 The print language of the printer and that of the printer driver are different. Verification 2 Check the print language set up for does not print. the printer and that for the printer driver for Macintosh.
ERROR AND WARNING MESSAGES MESSAGE DESCRIPTION 0-1 Main Motor System Error Call Service 1-1 Main Motor Main Motor Error Call Service 1-4 Drum Motor Drum Motor Error Call Service 3-3 and 3-5 ROS Error Raster Output Scanner Error Call Service 4-1 through 4-9 Fuser Error Fuser Error Call Service 5-1 Toner Error Dispense Motor Error Call Service 5-9 CRU Fan CRU Fan Error Call Service 6-3 through 6-5 NVRAM Error Memory Error Call Service 6-6 MCU Error Memory Error Call Service 6-7 PPM Data M
MESSAGE DESCRIPTION 4-6 Paper Jam Exit Area Jam Clear Area A/E 8-2 Paper Jam DM Area Jam Clear Area A/E 6-1 through 6-2 Feed Error DM Area Jam Clear Duplexer 1-2 Feed Error Paper Tray Area - Misfeed Jam Area A/Tray 2 1-3 Feed Error Paper Tray Area - Misfeed Jam Area A/Tray 1 2-1 Feed Error Paper Tray Area - Misfeed Jam Area B/Tray 2 2-2 Feed Error Paper Tray Area - Misfeed Jam Area B/Tray 3 2-3 Feed Error Paper Tray Area - Misfeed Jam Clear Area A 3-0 Feed Error Paper Tray Area - Misfeed
MESSAGE DESCRIPTION 4-4 Feed Error Paper Tray Area - Misfeed Jam Clear Area B 5-1 Feed Error Paper Tray Area - Misfeed Jam Clear Area B/C 5-2 Feed Error Paper Tray Area - Misfeed Jam Clear Area B/C 5-3 Feed Error Paper Tray Area - Misfeed Jam Clear Area B/C 8-2 Feed Error Paper Tray Area - Misfeed Jam Clear Area B 8-3 Feed Error Paper Tray Area - Misfeed Jam Clear Area C 8-4 Feed Error Paper Tray Area - Misfeed Jam Clear Area C 8-5 Feed Error Paper Tray Area - Misfeed Jam Area C/HCF 8-6 Fe
MESSAGE DESCRIPTION 4-61 Finish Jam Finisher Jam (Compiler No Paper sensor) Clear Area H 4-66 Finish Jam Finisher Jam (Compiler No Paper sensor) Clear Area H 4-71 through 4-78 Finish Jam Finisher Jam (TOP Tray Exit sensor) Clear Area H 4-82 though 4-88 Finish Jam Finisher Jam (Gate sensor) Clear Area H 5-1 Cover Open L/H HIGH Cover Open Close Door E 5-1 Cover Open FRONT Cover Open Close Front Door 7-3 Duplex Open DM COVER Open Close Duplexer 5-2 Cover Open L/H LOW Cover Open Close Door B 6
MESSAGE DESCRIPTION Paper Out Tray 1 Paper Out Tray 2 Paper Out Tray 3 Paper Out Tray 4 Paper Out Tray 5 Paper Out HCF 8-3 EP Cartridge Reset EP Cart DRUM/TONER Cartridge Memory Communication Failure 7-7 TM Error Tray module Communication Failure Check TM 6-7 HCF Error HCF Communication Failure Check HCF 5-7 Finisher Err Finisher Communication Failure Check Finisher 3-7 EXIT Error EXIT Module Communication Failure Check EXIT 2-7 Duplex Fail DM Communication Failure Call Service Paper Overlap
MESSAGE DESCRIPTION 5-12 FIN Error Mechanical failure in Stacker Tray Call Service 5-13 FIN Error Mechanical failure in Stacker Tray Call Service 5-21 FIN Error Mechanical failure in Tamper Call Service 5-22 - 5-23 FIN Error Mechanical failure in Tamper Call Service 5-31 - 5-34 FIN Error Mechanical failure in Punching Part Call Service 5-81 - 5-86 FIN Error Finisher Mechanical Failure Call Service 5-91 - 5-96 FIN Error Mechanical failure in Stapling Part Call Service 7-5 Cover Open HCF Tans
MESSAGE DESCRIPTION 2-8 Duplex Error DM MODEL ERROR Call Service Staple Fail Staple NG Check Stapler Staple Set Error Staple Set Over Count Check Stapler Stacker Error Stacker Lower Safety Fail Check Finisher Punch Waste Full Punch scraps box full Empty Waste Box No Punch Waste No punch scraps box Install Box 7-2 Drum NV Err DRUM NV Read/Write Error Replace Drum 3-1 Drum Missing DRUM cartridge not installed.
MESSAGE DESCRIPTION 1-2 EP Cartridge Toner Cartidge Empty Replace EP Cart Toner Low Toner Cartidge Low ATC sensor Warning ATC sensor Warning Temp sensor Warning Temperature sensor Warning Hum sensor Warning Humidity sensor Warning HCF Lifting Lifting warning is only shown for Tray6 (HCF) HCF Undocked HCF Docking SW = open Size Error Tray1 Size Error Tray2 Size Error Tray3 Size Error Tray4 Size Error Tray5 Size Error Tray6 Tray 2 Missing Tray 3 Missing Tray 4 Missing Tray 5 Missing HCF Missin
MAINTENANCE CLEANING THE PRINTER This section describes how to clean the printer in order to maintain the printer in good condition. CAUTION > CAUTION: Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine’s interior can cause electric shock. CLEANING THE EXTERIOR Clean the exterior of the printer about once a month. Wipe the surface with a damp, well-wrung soft cloth.
> CAUTION: Never touch areas labelled as “High Voltage.” You can get an electric shock. Never touch a labelled area found on or near the heat roller. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact your service provider. • Remove any remaining pieces of paper. • Remove any dust or stains with a dry clean cloth.
recessed areas provided on both sides of the printer. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping any other areas can cause the printer to fall and result in injuries. If the optional paper trays have been installed, uninstall them before moving the printer. 1. Press the power switch to the <{> position to turn the power off. 2. Remove all connection cords, such as the power cord and interface cables. > Never touch a power cord with wet hands.
3. Remove any paper in the MPF Tray (1). 4. Pull out the remaining paper trays and remove any paper. Keep the paper wrapped and away from humidity and dirt.
5. Open the front and side covers. NOTE > Do not touch any parts inside the printer. 6. Hold the Drum Cartridge by the grip to pull it out slowly. NOTE > It is necessary to remove the Toner Cartridge. If you move the printer with the Toner Cartridge installed, the toner may spill in the interior of the printer.
7. Hold the Toner Cartridge securely and pull it out slowly. NOTE > Do not shake the Toner Cartridge after it has been removed from the printer. The toner will spill. > After removing the Toner Cartridge, put it into its original aluminum bag or wrap it with a thick cloth. 8. Close the front cover and side covers securely.
9. Lift the printer and move it gently. If the printer is to be moved over a long distance, pack it inside a box. FUSER UNIT This section explains the Fuser unit replacement. CAUTION ON HANDLING THE FUSER UNIT The fuser unit is included as one of the regular replacement parts. Before replacing the fuser unit, open the box of the regular replacement parts and get the new fuser unit ready.
2. Open the printer left side door. 3. Loosen the two knobs securing the Fuser to the frame. 4. Pull the Fuser toward you by holding the two handles. 5. Unpack the new Fuser from its container. 6. Carefully insert the Fuser by holding the two handles. 7. Secure the Fuser by tightening the two knobs. 8. Close the door. 9. Switch the printer power on.
TRANSFER ROLL CARTRIDGE This section explains about the transfer roll cartridge. CAUTION ON HANDLING THE TRANSFER ROLL CARTRIDGE The transfer roll cartridge is included as one of the regular replacement parts. Before replacing the transfer roll cartridge, open the box of the regular replacement parts and get the new transfer roll cartridge ready. When handling the transfer roll cartridge, take note of the following points. WARNING > Never throw a transfer roll cartridge into an open flame.
3. Pinch the hooks at each end of the Transfer Roller and lift to remove the Transfer Roller from the chute. 4. Grasp the new Transfer Roller by the hooks. 5. Carefully insert the new Transfer Roller into its mounting and reseat the hooks. 6. Close the door. 7. Turn the printer power on. 8. Run sample prints to verify correct operation. MAINTENANCE KIT A Maintenance kit is required every 300,000 pages.
CLEARING PAPER JAMS When there is a paper jam, refer to the following procedures and follow the instructions. CAUTION > CAUTION: Never touch areas labelled as “High Voltage.” You can get an electric shock.Never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact your service provider.
1. Open Door A. 2. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed.
3. Close Door A. JAM AT B Follow these steps to clear the jam. 1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
2. Open Door B. 3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.
4. Close Door B. 5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer. JAM AT C Follow these steps to clear the jam.
1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer. 2. Open Door C.
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 4. Close Door C.
5. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer. JAM AT D Follow these steps to clear the jam. 1. Open Door D.
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 3. Close Door D. JAM AT E Follow these steps to clear the jam.
1. Open Door A. 2. Open Door E.
3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 4. Close Door E.
5. Close Door A. JAM AT F Follow these steps to clear the jam. 1. Open Door F.
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 3. Close Door F. JAM AT G Follow these steps to clear the jam.
1. If visible, pull the jammed paper out of the stacker upper tray. 2. Open Door G. 3. Depending on the instructions shown on the Operator Panel, open handle 2a, handle 2b, or handle 3 as shown on the instruction labels. NOTE > If the stapler is in the way, slide the stapler toward you then to the right. 4. If you opened handle 2a or handle 2b, rotate knob 2c counter clockwise as needed.
5. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 6. Close the handles opened in Step 3. 7. Close Door G. JAM AT H Follow these steps to clear the jam. 1. Lift Door H.
2. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 3. Close Door H. JAM AT THE STACKER UPPER TRAY Follow these steps to clear the jam. 1. Pull the jammed paper out of the stacker upper tray.
2. Open Door G. 3. Close Door G.
PAPER JAM IN TRAY 5 (MPF) Follow these steps to clear the paper jam in Tray 5. 1. Verify that the width guides are pressed against the paper. 2. If the paper size and type shown on the Operator Panel match the size and type of the paper in the tray, press the OK button. 3. If the paper size shown on the Operator Panel does not match the size of the paper in the tray, change it to match. 4. Open Door A.
5. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed. 6. Close Door A. PAPER JAMS IN TRAYS 1-4 Follow these steps to clear the paper jam in Trays 1-4.
1. Pull out the tray specified on the Operator Panel. 2. Verify that the length and width guides are pressed against the paper. 3. Push the tray completely into the printer. 4. Specify the size of the paper in the Operator Panel.
5. Open Door A. 6. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed.
7. Close Door A. PAPER JAM IN TRAY 6 Follow these steps to clear the paper jam in Tray 6. 1. Pull out Tray 6. 2.
NOTE > The default setting is for 8.5 x 11 in. paper. You must change the guides for A4 paper. 3. Push the tray completely into the printer. 4. Specify the size of the paper in the Operator Panel. 5. Open Door A.
6. Pull the jammed paper out of the printer. If necessary, press the green handle to move the paper to make it easier to remove. Confirm that all paper fragments are removed. 7. Close Door A.
INSTALLING ACCESSORIES DUPLEX MODULE CAUTION > Be sure to switch off the power and unplug the power cord from the outlet before carrying out the operations.If not, you might get an electric shock. CHECK THE CONTENTS OF THE DUPLEX OPTION Unpack the carton and confirm that the part numbers of the Duplex Transport and all components are correct. Ensure that all components are undamaged. INSTALLING THE DUPLEX MODULE You can install an optional duplex module to this printer.
1. Unpack the Option Duplex, remove cushioning materials, and confirm that all attachments are available. 2. Open Printer door A.
3. Remove cover and save for possible reuse. 4. Slide the Exit 2 Module into position.
5. Close printer door A. 6. Place the Duplex Unit in position while inserting the 2 hooks on the bottom of the unit into the shown locations in the receptors of the printer.
7. Lift the Duplex Unit until the upper hooks are latched in the printer. 8. Open the Duplex Unit cover by lifting latch D.
9. Twist the 2 locking screws clockwise to secure the Duplex Unit to the printer. 10. Close the Duplex Unit cover.
11. Remove the printer access cover (1), connect the Duplex Unit interface cable (2) and replace the printer access cover (3). 1 2 3 12. Connect the power cord. 13. Turn on the power switch of the laser printer. 14. Try some test duplex-printings to confirm that there is no problem.
1. Switch OFF the printer power. 2. Remove the power cord from the printer. 3. Unpack the Paper Feeder and remove cushioning materials. 4. Place the Paper Feeder in an installation location. 5. Fit the holes on the bottom of the laser printer with the four positioning bosses of the Paper Feeder, and place the laser printer on the Paper Feeder.
6. Remove the packing tape from the Paper Feeder. 7. Slide out the 2 drawers.
8. Remove all packing materials from both drawers. 9. Slide both drawers back into the Paper Feeder. 10. Remove printer drawer 3.
11. Insert the 2 locking screws, turning clockwise to secure the printer to the Feeder. 12. Replace drawer 3 back in the printer.
13. Remove the printer Interface Panel Cover (1), connect the 1000 Sheet Feeder Interface Connector (2) and replace the printer Interface Panel Cover (3). 14. Connect the power cord. 15. Turn on the power switch of the laser printer. 2000 SHEET HIGH CAPACITY FEEDER 1. Switch OFF the printer power. 2. Remove the power cord from the printer.
3. Unpack the Paper Feeder and remove cushioning materials. 4. Slide the drawer out of the Paper Feeder.
5. Remove the packing material from the feeder drawer. 6. Slide the drawer back into the feeder. 7. Install the mounting bracket.
8. Slide the 2000 Sheet Feeder to the mounting plate guiding it on the locating pin until it latches. 1 2 9. Remove the shipping hardware and discard. 10. Adjust the feet on the feeder assembly to set the feeder position parallel to the printer.
11. Connect the feeder power cord into the printer accessory outlet. 12. Slide the drawer out of the feeder. 13. Remove the shipping screws.
14. Adjust the feeder paper size guides. 15. Load the paper tray. 16. Connect the power cord. 17. Turn on the power switch of the laser printer. 3500 SHEET FINISHER The finisher provides a main 3000 sheet lower stacker and a top 500 sheet stacker. It also provides a stapler for up to 50 sheets of standard paper and a hole punch.
and a 4 hole capability while in the Americas, the punch is a 3 hole punch 1. Switch OFF the printer power. 2. Remove the power cord from the printer. 3. Unpack the Horizontal Transport and position on top of the printer.
4. Insert the 2 mounting screws to secure the Horizontal Transport. 5. The guides from the printer itself must be moved to the Exit 2 module. The guides are a two pieces of rubber and plastic that assist in stacking to the top of the printer. When installing the Horizontal Transport this guide needs to be moved from the body of the printer up to the Exit 2 module included with the duplex. 6. Place the mounting bracket in position.
7. Insert the 2 mounting screws to secure the bracket. 8. Remove all the packing materials from the Finisher.
9. Slide the Finisher into position engaging the latching hardware 10. Insert the Stacker Lower catch tray.
11. Remove the access cover and plug in the Finisher interface cable. 12. Remove the printer interface cover. 13. Connect the interface connector and replace the cover.
14. Connect Finisher power cord to the printer accessory power connection. 15. Level the Finisher making it parallel to the printer.
16. Open the Finisher door. 17. Remove the internal tags and shipping brackets.
18. Move the catch to the right. 19.
20. Unpack the paper punch waste container. 21.
22. Fully seat into position. 23. Close the Finisher door. HARD DISK OPTION 1. Carefully review the safety precautions in the front of this guide before starting this installation procedure. 2. Ensure that the printer power switch is set to the OFF [O] position. 3. Disconnect the power cord from the printer.
4. Remove side cover from printer. 5. Turn thumbscrews on controller assembly counter clockwise until loose and gently pull cover towards you to remove from printer. 6. Carefully insert the Hard Drive into the socket, being careful not to damage the fragile pins.
7. Seat the Hard Drive over the locating pins and push firmly to seat the unit. ADD NEW GRAPHIC 8. Reinstall the side covers in reverse order. 9. Connect the power cord to the wall outlet.Turn the printer power switch to the ON [I] position. INSTALLING THE MEMORY OPTION AND COMPACT FLASH 1. Ensure that the printer power switch is set to the OFF [O] position. 2. Disconnect the power cord from the printer. 3. Remove side cover from printer.
4. Turn screws on controller assembly counter clockwise until loose and gently pull cover towards you to remove from printer. 5. Carefully insert a DDR Memory module which is compatible with your printer into the slot as shown below. When properly seated, gently push down on the module until the side braces close onto the ends of the RAM module. The Compact Flash is inserted in a similar manner. 6. Reinstall the side covers in reverse order. 7. Connect the power cord to the wall outlet. 8.
OPERATOR PANEL This Appendix provides a description of Operator Panel Menu and menu item. Navigate to items as described in “Embedded Web Server” on page 15. MENU PARAMETER DEFAULT DESCRIPTION Information Menu Print Menu Map Execute Prints the menu map Print PCL Fonts Execute Prints the PCL font list Print PS Fonts Execute Prints the PS font list Print FX Fonts Execute Prints the FX font list Print Demo Execute Prints the demo page Password 0 Prints jobs stored on printer.
MENU PARAMETER DEFAULT DESCRIPTION Lines per Page 57Executive 39-Monarch Envelope 51-Com10 Envelope 46-DL Envelope 48-C5 Envelope 47-Com9 Envelope 29-A6 43-A5 45Statement 54-B5 60-Letter 64-A4 71-Legal13 78-Legal14 Set number of lines per page Auto Tray Switch On Enable auto switch of paper tray Separator Page Off Select the paper source tray for the separator page. Resolution 600 dpi Select print resolution Print Density 4 Set the print density Toner Saver Mode Off Use less toner.
MENU PARAMETER DEFAULT DESCRIPTION PCL Tray 1 ID# 1 PCL tray ID PCL Tray 2 ID# 4 PCL tray ID PCL Tray 3 ID# 5 PCL tray ID PCL Tray 4 ID# 6 PCL tray ID PCL Tray 5 ID# 1 PCL tray ID PCL Tray 6 ID# 4 PCL tray ID PCL Auto ID# 7 PCL tray ID Hex Dump Disable Hex Dump Month Current Month Month Day Current Day Day Year Current Year Year Hour Current Hour Hour Minute Current Minute Minute Second Current Second Second GMT Offset/Hours 0 GMT Offset GMT Offset/Mins 0 G
MENU PARAMETER DEFAULT DESCRIPTION Tray 2 Media Type Plain Set the media type Tray 3 Media Type Letter Set the media size Tray 4 Media Type Plain Set the media type Tray 1 Custom Size Plain Set the media size Tray 2 Custom Size letter Set the media size Tray 3 Custom Size if two-tray feeder use custom Set the media size Tray 4 Custom Size if two-tray feeder use custom Set the media size Tray 5 Paper Size Letter Set the media size Tray 5 Media Type Plain Set the media type Tray
MENU Printer Sys Config Menu PARAMETER DEFAULT DESCRIPTION Tray 5 Y Dimension 2216mm Set the paper length Personality Auto Emulation PCL Postscript 3 Auto Emulation Language English other English Power Save Delay Time 15 Set delay time in minutes for printer to enter power saver Low Toner Continue Stop Stop Wait Timeout 0-99999 Seconds 20 Print PS Error off Prints a page with postscript errors Sleep Mode Time 60 Amount of minutes before entering sleep mode.
MENU Parallel Menu Serial Menu PARAMETER DEFAULT DESCRIPTION Character Set Set-2 Default character set Symbol Set 8U:Roman 8 Default font Letter O Style Disable Selects replacing ¢(9b) and ¥(9D) with (ou) (zero) respectively Zero Character Normal Selects not slashed or slashed zero character. Line Pitch 6 lpi Default lines per inch CR Function CR Printer action on carriage return Line Length 80 Column Characters per line.
MENU PARAMETER DEFAULT DESCRIPTION DTR Onl/Offl Off Serial Signal DTR Error Off Serial Signal RTS Ready/Busy Serial Signal On/Off RTS Onl/Offl Off Serial Signal RTS Error Off Serial Signal XON Ready/Busy On Serial Signal XON Onl/Offl On Serial Signal XON Error Off Serial Signal DTR Polarity High Serial Signal RTS Polarity High Serial Signal Robust XON Off Serial Signal Serial PS-Protocol ASCII PS Protocol USB Enable Enable port USB PS Protocol ASCII PS Protocol
MENU Save/Restore PARAMETER DEFAULT DESCRIPTION Delete Delete selected spool file Delete selected spool file Destination Spool device Spool device Enable Enable port EtherTalk Enable Enable port HUB Link Setting Auto Negotiate Hub link setting TCP/IP Enable Enable port IP Address Specified Set by user or DHCP Subnet (Mask) Specified Set by user or DHCP Gateway Address Specified Set by user or DHCP Automatic Enable DHCP Save Menu Restore Menu (Menu Reset) Information Print
MENU PARAMETER DEFAULT DESCRIPTION Current Settings Frame Type Netware Mode PServer Mode Settings Print Server Name NDS Tree Name NDS Context Job Poll Interval NPRINTER Mode Settings Print Server SAP Name Remote Printer Number EtherTalk Enable EtherTalk Zone Name EtherTalk Printer Name Email SMTP Send SMTP Server Name Printer Email Address Alert Settings Options SNMP Enable Select Version Disable SNMP Read Community SNMP Write community B930n User’s Guide> 202 Enable SNMP server
MENU PARAMETER DEFAULT DESCRIPTION Delete Selected File Delete file Print Selected File Print file Copies Execute Print media info and directory Print Summary Execute Print media info and directory User Flash Summary Execute Print media info and directory SNMP Trap Settings Trap Community Printer Trap Address Printer Trap Assignments User Flash Directories Format Overwrite delete data with random data Format User Flash Disk Menu FLASH Menu Execute Format media Delete Selected Fil
MENU Security PARAMETER DEFAULT DESCRIPTION Copies Execute Print media info and directory Print Summary Execute Print media info and directory CFLASH Summary Execute Print media info and directory Format Execute Format media Format Comp FLASH Execute Format media Data Security Off Overwrite delete data with random data Protocol On /Off WEB Enable HTTP Port Number SNMP Enable IP Filtering IP Address Range Admin IP Address Storage Devices User Flash Hard Drive Compact Flash Panel Lo
MENU Usage Links PARAMETER DEFAULT DESCRIPTION Restore Port to Factory Defaults Execute Reset menu to default Restore Net to Factory Defaults Execute Reset menu to default Page Count Current count Total prints produced Fuser Count Current count Total prints since fuser maintenance Toner Current level Percentage of toner remaining Tray 1 Level Current level Paper supply level Tray 2 Level Current level Paper supply level Tray 3 Level Current level Paper supply level Tray 4 Level