C110 User’s Guide 59318501 my.okidata.
Copyright © 2009 by Oki Data. All Rights Reserved C110 User’s Guide P/N 59318501, Revision 1.2 July, 2009 Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
Take Care with Toner Powder Emergency First Auid ! If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. ! If inhaled, move the person to an open area for fresh air. Seek medical attention. ! If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention. Spillage Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.
Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting Acquainted with Your Printer ...................................................... 8 Space Requirements ......................................................................... 8 Printer Parts ....................................................................................... 9 The Control Panel ................................................................................
4 Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Print Media ............................................................................................ 30 Specifications................................................................................... 30 Types .................................................................................................... 31 Plain Paper (Recycled Paper)..........................................................
Indicator Messages ............................................................................... 86 Status Messages ............................................................................. 86 Warning Messages ......................................................................... 87 Error Messages................................................................................ 88 Service Message .............................................................................
Introduction 7 - C110 User’s Guide
Getting Acquainted with Your Printer Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 496 mm (19.5") 396 mm (15.6") 100 mm (3.9") 127 mm (5.0") 380 mm (14.9") 100 mm (3.9") 100 mm (3.9") 707 mm (27.8") Side View 8 - C110 User’s Guide 520 mm (20.5") 275 mm (10.8") 245 mm (9.
Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with them.
Rear View 1—Power switch 2—Power connection 2—USB port 1 2 3 10 - C110 User’s Guide
The Control Panel ROTATE TONER READY 1 ATTENTION 2 CANCEL Y M 3 C K 4 5 1—Ready indicator 2—Attention indicator 3—Rotate Toner key 4—Toner indicators 5—Cancel key The Indicators The indicators use five types of signals: " Off " On " Slow blinking—1 blink every 2 seconds " Blinking—1 blink per second " Rapid blinking—2 blinks per second Each of the indicators has the following basic meaning. " Ready indicator When lit, printing can be performed.
For details on these indicator messages, refer to “Indicator Messages” on page 86. The Remote Panel Utility can also be used to check the printer status. For details, refer to “Working with the Remote Panel Utility” on page 25. The Rotate Toner KEY The Rotate Toner key allows you to switch the printer from normal operation mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup mode. The mode that the printer enters depends on how long the Rotate Toner key is held down.
When cleaning the print head window Hold down the Rotate Toner key for 5 seconds to 10 seconds. The printer enters Print Head Cleanup mode. Note For details on cleaning the print head window, refer to “Cleaning the Print Head Window” on page 73. Note To return to normal operation mode from Print Head Cleanup mode, refer to “Cleaning the Print Head Window” on page 73. Note Print Head Cleanup mode is a mode that allows the user to clean the print head window more easily.
If any of the errors listed above occur, press the Cancel key to continue the print job. Cancelling a Print Job You can cancel a print job that is currently being processed. While data is being processed or printed (the green Ready indicator is blinking), hold down the Cancel key for more than 5 seconds to cancel the print job. Both the Ready and Attention indicators blink when the print job is cancelled.
The Printer Driver and Utility CD . Drivers Use/Benefit Windows Vista/Server 2008/XP/ Server 2003/2000 Windows Vista/Server 2008/XP/ Server 2003 for 64bit These drivers give you access to all of the printer features. For details, refer to“Displaying Printer Driver Settings” on page 20. Utilities Use/Benefit Remote Panel Utility From the Remote Panel Utility, the current status of this printer can be checked. For details, refer to “Working with the Remote Panel Utility” on page 25.
System Requirements " Personal computer Pentium II: 400MHz or higher " Operating System – Microsoft Windows Vista Home Basic/Home Premium/Ultimate/ Business/Enterprise, – Windows Vista Home Basic/Home Premium/ Ultimate/Business/ Enterprise x64 Edition, – – – – – – – Windows Server 2008 Windows Server 2008 x64 Edition Windows XP Home Edition/Professional (Service Pack 2 or later), Windows XP Professional x64 Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows 2000 (Service Pack 4 or later
Using the Printer Driver 17 - C110 User’s Guide
Selecting Printer Driver Defaults Before you start working with your Printer, you are advised to verify and change the default printer driver settings if necessary. 1 Choose the driver’s properties as follows: – (Windows Vista/Server 2008) From the Start menu, select Control Panel, and then click Hardware and Sound to select Printers. Right-click the icon for this printer, and then select Printing Preferences.
Uninstalling the Printer Driver This section describes how to uninstall the printer driver if necessary. Note You must have administrator privileges in order to uninstall the printer driver. Note If the User Account Control window appears when uninstalling on Windows Vista or Server 2008, click the Allow button or the Continue button. Windows Vista/Server 2008/XP/Server 2003/2000 1 2 Close all applications.
Displaying Printer Driver Settings Windows Vista/Server 2008 1 2 From the Start menu, select Control Panel, and then click Hardware and Sound to select Printers. Right-click the icon for this printer then select Printing Preferences. Windows XP/Server 2003 1 2 From the start menu, select Printers and Faxes to display the Printers and Faxes directory. Right-click the icon for this printer and select Printing Preferences.
Printer Driver Settings Common Buttons The buttons described below appear on each tab. " OK Click to exit the Properties dialog box, saving any changes made. " Cancel Click to exit the Properties dialog box without saving any changes made. " Apply Click to save all changes without exiting the Properties dialog box. " Help Click to view the help. " Easy Set Click Save to save the current settings. Specify a Name and Comment to access the settings for use again later.
When this button is clicked, it changes to the Printer View button. Note This button appears only when the Watermark tab is selected. " Quality View Click the button to display a sample of the settings selected in the Quality tab. When this button is clicked, it changes to the Printer View button. Note This button appears only when the Quality tab is selected. " Default Click the button to reset the settings to their defaults. Note This button does not appear on the Version tab.
Overlay Tab Note Be sure to use overlays with print jobs with a media size and orientation that matches the overlay form. In addition, if settings have been specified for “N-up” in the printer driver, the overlay form cannot be adjusted to match the specified settings.
Remote Panel Utility 24 - C110 User’s Guide
Working with the Remote Panel Utility Introduction The Remote Panel Utility shows information about the current status of the printer and allows you to specify various settings such as the time until the printer enters Energy Save mode. Note In order to use the Remote Panel Utility, install it after installing the printer driver. Opening the Remote Panel Utility Follow the procedure described below to start up the Remote Panel Utility. 1 2 Double-click the file Remote_Panel.
– Eject All Toner:Used when replacing all toner cartridges at the same time. Select this mode, and then click the Rotate Toner button to switch the printer to the Eject All Toner mode. (Refer to “Replacing All Toner Cartridges at the Same Time” on page 52.) " P/H Clean Up—Click the button to switch the printer to the P/H Clean Up mode. Print Head Cleanup mode is a mode that allows the user to clean the print head window more easily. The print head window is not cleaned automatically.
User Service Tab Top Adjustment—Allows the vertical print position to be finely adjusted. Left Adjustment—Allows the horizontal printer position to be finely adjusted. Transfer Power—Set the 2nd Transfer voltage for the Media type. Service's Choice " GDI Timeout—Specifies the amount of time until communication with the printer times out. " Energy Save—Specifies whether or not the Energy Save mode is enabled. The length of time until the machine enters Energy Save mode can be specified from the Panel tab.
Closing the Remote Panel Utility To close the Remote Panel Utility, right-click the Remote Panel Utility icon in the Windows notification area (right end of the taskbar), and then choose Exit. Note When the Close button in the lower-right corner of the Remote Panel Utility window is clicked, the window is closed, and the utility remains miniaturized as an icon in the notification area. (The utility is not closed.) Double-click the icon to open the Remote Panel Utility window again.
Media Handling 29 - C110 User’s Guide
Print Media Specifications Media Media Size Inch 8.2 x 11.7 7.2 x 10.1 5.9 x 8.3 8.5 x 14.0 8.5 x 11.0 5.5 x 8.5 7.25 x 10.5 8.25 x 13.0 8.5 x 12.69 8.0 x 10.0 8.0 x 13.0 8.5 x 13.0 6.9 x 9.8 3.9 x 5.8 7.3 x 10.2 5.1 x 7.3 8.0 x 10.5 7.7 x 10.6 8.5 x 13.5 3.6 x 7.7 8.5 x 14.0 Millimeter A4 210.0 x 297.0 B5 (JIS) 182.0 x 257.0 A5 148.0 x 210.0 Legal 215.9 x 355.6 Letter 215.9 x 279.4 Statement 139.7 x 215.9 Executive 184.2 x 266.7 Folio 210.0 x 330.0 Letter Plus 215.9 x 322.3 UK Quarto 203.2 x 254.
Types Before purchasing a large quantity of special media, do a trial printing with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it.
" Dusty " Wet (or damp) " Layered " Adhesive " Folded, creased, curled, embossed, warped, or wrinkled " Perforated, three-hole punched, or torn " Too slick, too coarse, or too textured " Different in texture (roughness) on the front and back " Too thin or too thick " Stuck together with static electricity " Composed of foil or gilt; too luminous " Heat sensitive or cannot withstand the fusing temperature (180°C [356°F]) " Irregularly shaped (not rectangular or not cut at right angles) " Attached with glue,
Labels CAUTION Labels may stick to the fuser, causing them to peel off and media misfeeds to occur. A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: " The face sheet must follow the plain paper specification. " The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label sheets.
DO NOT use label sheets that " Have labels that easily peel off or have parts of the label already removed " Have backing sheets that have peeled away or have exposed adhesive " Are precut or perforated Letterhead Stationery You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.
Postcards You can print continuously with postcard. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement.
Printable Area The printable area on all media sizes is up to 4.0 mm (0.157") from the edges of the media. a=4.0 mm (0.157") Each media size has a specific printable area (the maximum area on which the machine can print clearly and without distortion). This area is subject to both hardware limits (the physical media size and the margins required by the machine) and software constraints (the amount of memory available for the full-page frame buffer).
Loading Media 1 OPen the ream of paper and take off the top and bottom sheets. 2 Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. Important! Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
Tray 1 (Multipurpose Tray) For details on the types and sizes of media that can be printed from Tray 1, refer to “Print Media” on page 30. Loading Plain Paper 1 Open Tray 1. Note If there is media in Tray 1, remove it. 2 Slide the media guides to provide more space between them.
3 Load the paper face up in the tray. Note Do not load paper above the mark. Up to 200 sheets (80 g/m2 [21 lb]) of plain paper can be loaded into the tray at one time. 4 Slide the media guides against the edges of the paper.
Other Media When loading media other than plain paper, set the media mode (Labels, Letterhead, Postcard, Thick Stock 1, or Thick Stock 2) in the driver for optimum print quality. Loading Label Sheets/Letterheads/Postcards/Thick Stock 1 Open Tray 1. Note If media has been loaded into Tray 1, remove all media from the tray. 2 Slide the media guides to provide more space between them.
3 Load the media face up in the tray. Note Up to 50 sheets can be loaded into the tray at one time. 4 Slide the media guides against the edges of the media.
Output Tray All media is fed out facing down into the output tray on top of the printer. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (21 lb) paper. Note If the media is stacked too high in the output tray, your printer may experience media misfeeds, excessive media curl, or static buildup.
Media Storage " Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. " If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface. " Avoid moisture, excessive humidity, direct sunlight, excessive heat (above 35°C [95°F]), and dust.
Replacing Consumables 44 - C110 User’s Guide
Toner Cartridges General Information Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself. Note Install only new toner cartridges in your printer. If a used toner cartridge is installed, then toner remaining amount may not be accurate. Note The toner is nontoxic. If you get toner on your skin, wash it off with cool water and a mild soap.
Important! The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use. " Always keep toner cartridges level when handling or stroing them.
Replacing a Toner Cartridge Important! Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. Note When a toner is empty, the toner indicator lights up. 1 Check the control panel to see which color of toner is empty. As an example, the procedure for replacing the magenta toner cartridge is described below.
Note Befor opening the front cover, open Tray 1 if it is not already open. 4 Check that the toner cartridge to be replaced has been moved to the front. Note You can identify the toner cartridge by the color of the handle. 5 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you.
6 Remove the toner cartridge. Note Do not manually rotate the toner cartridge carousel. In addition, do not rotate the carousel with force, otherwise it may be damaged. Important! Do not touch the contact indicated in the illustration. CAUTION Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge. For details, refer to “General Information” on page 45. 7 Unpack the new toner cartridge.
8 Shake the cartridge horiaontally a few times to distribute the toner. Note Make sure that the toner roller cover is securely attached before shaking the toner cartridge. 9 Remove the cover from the toner roller. Note Do not touch or scratch the toner roller.
10 Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Note Before inserting the toner cartridge, make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel. Important! Do not touch the contact indicated in the illustration.
11 12 Press in the toner cartridge until it locks into place. Close the front cover. Note To replace the toner cartridge for another color, after the front cover has been closed, check that the indicator for the toner to be replaced is lit (if necessary, press the Rotate Toner key), and then replace the toner cartridge as described in steps 3 through 11. 13 Press the Cancel key to reset the printer and clear the indicator message.
By using the Eject All Toner mode, all toner cartridges can be replaced at the same time. 1 Use either operation described below to switch the printer to Eject All Toner mode. ! Hold down the Rotate Toner key for more than 10 seconds. ! On the Panel tab of the Remote Panel Utility, select Eject All Toner, and then click the Rotate Toner button. The printer enters Eject All Toner mode, and the magenta toner indicator lights up. Note To exit Eject All Toner mode, press the Clear key.
Imaging Cartridges Replacing the Imaging Cartridge Important! For the best results, use only genuine Oki imaging cartridges. 1 Open the top cover. Note If there is paper in the output tray, remove it, and then fold up the output tray before opening the top cover. 2 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
CAUTION Dispose of the used imaging cartridge according to your local regulations. Do not burn the imaging cartridge. 3 Prepare the new imaging cartridge. Important! Do not touch the PC drum and the transfer belt on the imaging cartridge. 4 Slowly insert the new imaging cartridge vertically, and then push it slightly down toward you to finish installing the imaging cartridge.
5 Carefully close the top cover. Note The printer must complete a calibration cycle (less than 2 minutes) after the imaging cartridge has been replaced. If you open the top or front cover before the printer is reset, the calibration stops, then starts over again after the cover is closed.
The Fuser Unit Replacing the Fuser Unit Important! For optimum print quality and performance, use only a genuine Oki fuser unit for your specific printer type. 1 Turn off the machine and disconnect the power cord. WARNING! There are extremely hot parts within the machine. Before replacing the fuser unit, wait about 20 minutes after turning off the machine, and then check that the fusing section has reached room temperature, otherwise, you may get burnt.
2 Open the top cover. Note If there is paper in the output tray, remove it, and then fold up the output tray before opening the top cover. 3 4 Push the blue handles back as far as possible. Grab the blue handles and lift the fuser unit to remove it.
Important! Do not touch the matching connectors of the fuser unit and the machine. 5 Prepare a new fuser unit. Note Be careful not to touch the surface of the fuser roller.
a Pull the fuser separator levers forward as far as possible. b Remove the fuser separator material, and then return the fuser separator levers to their original positions.
Important! Be careful not to touch the paper exit sensor and the surface of the fuser roller in the fuser unit. 6 While lifting the fuser unit with the blue handles (one on each side), vertically insert the fuser unit.
Important! Do not touch the paper exit sensor on the fuser unit. M Important! Do not touch the matching connectors of the fuser unit and the machine.
7 8 9 After the fuser unit is firmly installed, flip the blue handles down toward you. Carefully close the top cover. Reconnect the power cord, and turn on the machine.
Maintenance 64 - C110 User’s Guide
Maintaining the Printer CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body. Handle the printer with care to preserve its life. If dust and paper scraps remain on the inside or outside of the printer, printer performance and print quality will suffer, so the printer should be cleaned periodically. Keep the following guidelines in mind.
" Never use sharp or rough implements, such as wire or plastic cleaning pads. " Always close the printer’s covers gently. Never subject the printer to vibration. " Do not cover the printer immediately after using it. Turn it off and wait until it cools down. " Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the imaging cartridge. " Do not open the printer during printing. " Do not tap media stacks on the printer.
CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. " Make sure any parts removed during cleaning are replaced before you plug in the printer. Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. However, be sure to turn on the printer when cleaning the print head window.
Exterior Control Panel READY ATTENTION ROTATE TONER CANCEL Y M C K Ventillation Grill Exterior Housing 68 - C110 User’s Guide
Interior Cleaning the Media Feed Roller 1 Open the top cover. Note If there is paper in the output tray, remove it, and then fold up the output tray before opening the top cover. 2 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
Important! Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty. Do not leave the imaging cartridge removed for more than 15 minutes, and do not place the removed imaging cartridge in a location where it would be exposed to direct light (such as sunlight).
3 Clean the media feed rollers (1, bottom view) by wiping them with a soft, dry cloth. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
Important! Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller (1, bottom view). 4 Slowly insert the imaging cartridge vertically, and then push it slightly down toward you to finish reinstalling the imaging cartridge.
5 Carefully close the top cover. Cleaning the Print Head Window 1 Use either operation described below to switch the printer to Print Head Cleanup mode. ! Hold down the Rotate Toner key for 5 to 10 seconds. ! On the Panel tab of the Remote Panel Utility, click the P/H Clean Up button. The printer enters Print Head Cleanup mode, and the magenta toner indicator lights up. Note It is not possible to exit Print Head Cleanup mode before the operation is finished (even if the Clear key is pressed).
3 4 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you. Remove the toner cartridge. Note When the magenta toner cartridge is removed, a gap is created within the printer so that the print head window can easily be cleaned. Important! Do not touch the contact indicated in the illustration.
5 Close the front cover. The toner cartridge rotate within the printer. 6 7 After the toner cartridges have finished rotating and all indicators on the control panel begin blinking, open the top cover. Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
Important! Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty. Do not leave the imaging cartridge removed for more than 15 minutes, and do not place the removed imaging cartridge in a location where it would be exposed to direct light (such as sunlight).
8 Clean the print head window (1, bottom view) by wiping it with a soft, dry cloth. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
Important! Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller (1, bottom view). 9 Slowly insert the imaging cartridge vertically, and then push it slightly down toward you to finish reinstalling the imaging cartridge.
10 Close the top cover. 11 Press the Clear key. The blinking of all indicators stop, and the magenta toner indicator lights up. The toner cartridges rotate within the printer. 12 After the toner cartridges have finished rotating, open the front cover.
13 Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Important! Do not touch the contact indicated in the illustration.
14 15 Press in the magenta toner cartridge until it locks into place. Close the front cover.
Troubleshooting 82 - C110 User’s Guide
Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.
Preventing Media Misfeeds Make sure that... " Media matches the printer specifications. " Media is flat, especially on the leading edge. " The printer is on a hard, flat, level surface. " You store media in a dry location away from moisture and humidity. " You always adjust the media guides in Tray 1 after inserting the media (a guide that is not properly adjusted can cause poor print quality, media misfeeds, and printer damage).
Understanding the Media Path Understanding the printer’s media path will help you locate media misfeeds.
Indicator Messages The indicators on the control panel provide information about your printer and help you locate each problem. Status Messages Status messages indicate the current condition of the printer. The printer status also can be checked on the Remote Panel Utility. (Refer to “Working with the Remote Panel Utility” on page 25.
Warning Messages Ready Attention Toner Condition indicator indicator indicator (green) (orange) (orange) Action On Off Slow blinking Toner near empty Prepare the new toner cartridge. On Off Blinking An unapproved toner Install a genuine Oki toner cartridge is installed. cartridge. On Off Rapid blinking The installed toner cartridge is of an unapproved type. Install a genuine Oki toner cartridge.. Blinking Off On Toner out Replace the toner cartridge.
Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status return to “Ready”. Ready Attention Toner Condition indicator indicator indicator (green) (orange) (orange) Action Off Toner out Replace the toner cartridge. » Note: This » Note: If Toner Out Rapid blinking On message appears when the Toner Out Stop in the Remote Panel Utility is set to On.
Ready Attention Toner Condition indicator indicator indicator (green) (orange) (orange) Action Off Rapid blinking * Media jam Clear the jam, close the covers, and then continue with the print job. Off Rapid blinking All blinking Process error Open and close the printer’s covers. If the error is not corrected, turn off the printer. After a few seconds, turn on the printer. Off On All blinking Imaging cartridge end Replace the imaging cartridge. * Differs depending on the toner status.
Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Important! The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the misfed media.
Clearing Procedures 1 Open the top cover. Note If there is paper in the output tray, remove it, and then fold up the output tray before opening the top cover. 2 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
Important! Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty. Do not leave the imaging cartridge removed for more than 15 minutes, and do not place the removed imaging cartridge in a location where it would be exposed to direct light (such as sunlight).
3 Push the fuser separator levers back as far as possible. M CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
4 Remove any misfed media. Note Raise the fuser unit cover and remove the media.
Important! Do not touch the paper exit sensor on the fuser unit. M Important! Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller.
5 Return the fuser separator levers to their original positions. M 6 Slowly insert the imaging cartridge vertically, and then push it slightly down toward you to finish reinstalling the imaging cartridge.
7 Carefully close the top cover.
Solving Problems with Media Misfeeds Note Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Solving Other Problems Symptom Cause Solution Printer The power cord is not power is not correctly plugged into the on. outlet. Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer. Something is wrong with the Plug another electrical appliance into outlet connected to the the outlet and see whether it operates printer. properly. Printing takes too much time. The power switch is not correctly turned on (I position).
Symptom Cause Solution Not all pages The Cancel key was print. pressed. The tray is empty. Make sure no one pressed the Cancel key while your job was printing. Check that the trays are loaded with media, in place, and secure. A document is printed with an Print the overlay file using a suitable overlay file which has been printer driver. created by an unsuitable printer driver. Printer resets or turns off frequently. The power cord is not correctly plugged into the outlet.
Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or more of the Remove the toner cartridges and toner cartridges may be check if any is damaged. defective. The imaging cartridge may be defective. Remove the imaging cartridge and check for damage. If it is damaged, replace it. The media is moist from Adjust the humidity for media storage. humidity. Remove the moist media and replace it with new, dry media.
Symptom Cause Solution Image is too light; The print head window Clean the print head window. there is low image is dirty. density. The media is moist from Remove the moist media and replace humidity. with new, dry media. There is not much toner Replace the toner cartridge. left in the cartridge. One or more of the Remove the toner cartridges and toner cartridges may be check for damage. If it is damaged, defective. replace it. Media type is set incorrectly.
Symptom Cause Solution The print or color One or more of the Remove the toner cartridges and density is uneven. toner cartridges may be check for damage. If it is damaged, defective or low. replace it. The imaging cartridge is Remove the imaging cartridge and defective. check for damage. If it is damaged, replace it. The printer is not level. Irregular print or mottled image appears. Place the printer on a flat, hard, level surface. The media is moist from Adjust the humidity in the media humidity.
Symptom Cause Solution There are toner smudges or residual images. One or more of the toner cartridges are defective or installed incorrectly. Remove the toner cartridges and check for damage. If it is damaged, replace it. There are toner smudges on the back side of the page (whether or not it has been duplexed). The media path is dirty with toner. Print several blank sheets and the excess toner should disappear. One or more of the toner cartridges are defective.
Symptom Cause Solution Image defects. The print head window is dirty. Clean the print head window. A toner cartridge may be leaking. Remove the toner cartridges and check for damage. If it is damaged, replace it. A toner cartridge may be defective. Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge. The imaging cartridge is Remove the imaging cartridge and defective. check for damage. If it is damaged, replace it.
Symptom Cause Solution The color has a The imaging cartridge is Remove the imaging cartridge and poor reproduction defective. check for damage. If it is damaged, or has poor color replace it. density. If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information.
Specifications 107 - C110 User’s Guide
Printer Specifications Type Desktop full color laser beam printer Printing system Dual laser diode with polygon mirror Developing system Mono component development system Fusing system Heat roller system Resolution 1200 dpi × 600 dpi or 600 dpi × 600 dpi First print Monochrome: 13 seconds for A4, Letter (plain paper) Full color: 22 seconds for A4, Letter (plain paper) Print speed Monochrome: 19 pages per minute for A4, Letter (plain paper) Full color: 5 pages per minute for A4, Letter (plain pa
Amperage 120 V: 8.2 A or less 220 to 240 V: 4.4 A or less Acoustic Noise Printing: 52 dB or less Standby: 32 dB or less External dimensions Height: 275 mm (10.8") Width: 396 mm (15.6") Depth: 380 mm (14.9") Weight 13 kg (without consumables) 15 kg (with consumables) Interface USB 2.
Consumable Life Expectancy Chart User-Replaceable Consumables Item Average Life Expectancy Toner cartridge Starter Cartridge = 500 pages (Y, M, C, K) Replacement Cartridge = Standard-capacity: 1,500 pages (Y, M, C) High-capacity: 2,500 pages (Y, M, C, K) Imaging cartridge Monochrome: 45,000 pages (Continuous) 10,000 pages (1 page per job) Full color: 11,250 pages (Continuous) 7,500 pages (1 page per job) Fuser unit 50,000 pages Note The values shown for the toner cartridge and imaging cartridge indi