Operation Manual

Solving Other Problems 8-23
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use good quality recommended media.
See “Print Media” on page 5-2.
The date and
time is not
correctly
maintained
on the
printer.
The backup battery
has reached the end
of its service life.
Contact Technical Support.
Symptom Cause Solution