C310/C330/C510/C530 User’s Guide
PREFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
EMERGENCY FIRST AID Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention. Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.
CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3 Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper source. . . . Print quality . . . . Colour . . . . . . . . Printer setup options Printer options . . Print control . . . . Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . Major printer components and paper path . . . . . . Paper sensor error codes . . . . . . . . . . . . . . . . . . Clearing paper jams . . . . . . . . . . . . . . . . . . . . . Dealing with unsatisfactory printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 . . . . . . . . . . . . . .83 . . . . . . . . . . . . . .84 . . . . . . . . . . . . . .85 . . . . . . . . . . . . . .90 Specifications .
NOTES, CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
ABOUT THIS GUIDE NOTE Images used in this manual may include optional features that your product does not have installed. DOCUMENTATION SUITE This guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features.
ON-LINE USAGE This guide is intended to be read on screen using Adobe Reader. Use the navigation and viewing tools provided in Adobe Reader. There are many cross-references within this book, each highlighted as blue text. When you click on a cross-reference the display will instantly jump to the part of the manual containing the referenced material. By using the before.
INTRODUCTION Congratulations on choosing this colour printer. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office. Your printer includes these features: > ProQ2400, multi-level technology produces subtler tones and smoother gradations of colour to lend photographic quality to your documents.
OVERVIEW FRONT VIEW 7 1 2 8 9 4 6 5 10 3 1. Output stacker, face down. 5. Multi-purpose tray release recess. Standard printed copy delivery point. Holds up to 150 sheets at 80g/m². 2. Operator panel. 6. Top cover release button. 7. LED heads. 8. Fuser release levers. Menu driven operator controls and LCD panela. 9. Toner cartridges (C,M,Y,K). 10. ID unit. 3. Paper tray. Standard paper tray. Holds up to 250 sheets of 80g/m² paper. 4. Multi purpose tray.
REAR VIEW 3 1 4 5 6 2 1. ON/OFF switch. 4. USB interface. 2. AC power socket. 5. SD card slot (C530 only). 3. Rear, face up stacker. 6. Network interface.a a. The Network Interface may have a protective “plug” which must be removed before connection can be made. When the rear paper stacker is folded down paper exits the printer through the rear of the printer and is stacked here face up. This is mainly used for heavy print media.
GETTING STARTED POWER SAVING MODE If you do not use the machine for a while, it will enter the power saving mode to control the power consumption of the device. To cancel or initiate power saving mode, press the Power Save button on the control panel. NOTE If your machine is connected locally (via USB), when it transitions to Sleep mode its status is viewed as off-line. To use the printer in this state, you must press the Power Save button to exit sleep mode.
PAPER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, labels and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 75~90g/m² paper designed for use in copiers and laser printers. Use of heavily embossed or very rough textured paper is not recommended.
MULTI PURPOSE TRAY The multi purpose tray can handle the same sizes as the cassette trays but in weights up to 220g/m². For very heavy paper stock use the face up (rear) paper stacker. This ensures that the paper path through the printer is almost straight. The multi purpose tray can feed paper widths from 76mm to 215.9mm and lengths from 127.0mm to 1320mm (banner printing). For paper lengths exceeding 356mm (Legal 14in.) use paper stock between 90g/m² and 128g/m² and the face up (rear) paper stacker.
LOADING PAPER CASSETTE TRAYS 1. Remove the paper tray from the printer. 2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).
3. Load paper (letter headed paper face down and top edge towards the front of the printer), as shown. a b 4. Adjust the rear stopper (a) and paper guides (b) to the size of paper being used. 5. Close the paper tray gently. To prevent paper jams: > Do not leave space between the paper and the guides and rear stopper. > Do not overfill the paper tray. Capacity depends on the type of paper stock. > Do not load damaged paper. > Do not load paper of different sizes or types at the same time.
> Do not pull the paper tray out during printing (except as described below for the 2nd tray). NOTE > If you have two trays and you are printing from the 1st (upper) tray, you can pull out the 2nd (lower) tray during printing to reload it. However, if you are printing from the 2nd (lower) tray, do not pull out the 1st (upper) tray. This will cause a paper jam. > For face down printing, make sure the face up (rear) stacker (a) is closed (the paper exits from the top of the printer).
MULTI PURPOSE TRAY 1. Open the multi purpose tray (a). 2. Fold out the paper supports (b). c d b a d 3. Press gently down on the paper platform (c) to ensure it is latched down. 4. Load the paper and adjust the paper guides (d) to the size of paper being used. > For single-sided printing on headed paper load the paper into the multi purpose tray with pre-printed side up and top edge into the printer.
OPERATION C310 and C510 For full details of how to use the machine and any optional accessories to print jobs efficiently and effectively, please refer to the following chapters: > “Printing settings in Windows (C310 and C510 only)” on page 21 > “Printing settings in Mac OS X (C310 and C510 only)” on page 26 > “Colour printing (C310 and C510 only)” on page 34 C330 For full details of how to use the machine and any optional accessories to print jobs efficiently and effectively, please refer to the Prin
PRINTING SETTINGS IN WINDOWS (C310 AND C510 ONLY) Your printer’s operator panel menus provide access to many options. The Windows printer driver also contains settings for many of these items. Where items in the printer driver are the same as those in the operator panel menus, and you print documents from Windows, the settings in the Windows printer driver will override those items in the operator panel menus. The illustrations in this chapter show Windows XP.
5. For two-sided printing, you can choose to flip the page by the long edge or the short edge. 6. If you have changed some printing preferences before and saved them as a set, you can recall them to avoid having to set them individually each time you need them. 7. A single on-screen button restores the default settings. JOB OPTIONS TAB 1. The output resolution of the printed page can be set as follows. > The ProQ2400 setting prints at 600 x 600dpi x 2 bit.
COLOUR TAB 1 2 4 3 5 1. Control over the colour output of your printer may be performed automatically, or for advanced control, by manual adjustment. The automatic setting will be appropriate in most cases. The other options in this window only become visible when you select a choice other than Auto. 2. You can choose from a range of colour matching options, depending on the image source for your document.
SETTING FROM WINDOWS CONTROL PANEL When you open the driver properties window directly from Windows, rather than from within an application program, a somewhat more extensive range of settings is provided. Changes made here will generally affect all documents you print from Windows applications, and will be remembered from one Windows session to the next. GENERAL TAB 1 2 3 1. This area lists some of the main features of your printer. 2.
printing, causing the print job to pause for more than a short period, the printer could prematurely assume that the document has finished. Selecting this option would prevent that situation, but printing will be completed a little later, as the start is delayed. 5. This is the opposite choice to the one above. Printing starts as soon as possible after the document begins spooling. 6. This specifies that the document should not be spooled, but printed directly.
PRINTING SETTINGS IN MAC OS X (C310 AND C510 ONLY) The information in this section is based on Mac OS X Tiger (10.4). Other versions may appear slightly different, but the principles are the same. SETTING PRINTING OPTIONS You can choose your printer and select options for how you want your documents to print from the Print dialog box. To set your printer options: 1. Open the document you want to print. 2. To change the paper size or page orientation, select File > Page Setup.
2. To change the paper size or page orientation, select File > Page Setup. 3. Select Save As Default from the Settings drop-down menu. 4. Select File > Print. 5. To save the current printer driver settings as a preset, select Save As from the Preset menu. 6. Enter a name for your preset and click OK. CHANGING THE DEFAULT PRINTER AND PAPER SIZE The following steps describe how to change your default printer and the paper size options. 1. Select Apple menu > System Preferences. 2.
Scale You can scale documents up or down to fit onto different paper sizes. To fit your document on a specific paper size, select Options in the Paper Handling drop-down menu in the Print Options dialog box (see “Print options” on page 28). Orientation You can select a portrait or landscape option. When using landscape, you can rotate the document 180 degrees. PRINT OPTIONS COPIES & PAGES Copies This option allows you to enter the number of copies to print.
Scheduler This option lets you choose whether to print your document immediately, or defer printing until later. You can also assign a priority to a print job. These features are useful if you are printing large documents that take a long time to print. PAPER HANDLING Page order You can choose to print your document in the normal page order (1,2,3..) or reverse order (..3,2,1). Print This option allows you to choose whether to print only odd or even numbered pages.
Quartz Filter Choose a Quartz filter if you wish to apply a special effect to your print job, such as Sepia or Blue Tone. COVER PAGE Choosing a cover page may help you to identify your printed document in a large pile of paper. This is useful in a busy office with many people sharing the printer. DUPLEX Choosing duplex allows you to print on both sides of the paper, to save paper, weight, bulk and cost. Long-Edge Binding prints pages that read like a normal book.
PRINT QUALITY Print quality Use this option to selects the print resolution. The ProQ2400 setting produces the best graphic images, but these images can take longer to print. Photo Enhance Use Photo Enhance to significantly improve quality when printing images. The printer driver analyses any photographic images and processes them to improve the overall appearance. This setting cannot be used together with the “ProQ2400” print quality setting.
Color matching COLOUR DESCRIPTION Monitor (6500K) Perceptual Optimised for printing photos. Colours are printed with emphasis on saturation. Monitor (6500K) Vivid Optimised for printing photos, but with even more saturated colours. Monitor (9300K) Optimised for printing graphics from applications such as Microsoft Office. Colours are printed with emphasis on Lightness. Digital Camera Results will vary depending on the subject and conditions the image was taken.
Paper size check Select Paper Size check if you want the printer to warn you when the document paper size is different from the paper in the printer. A warning message is displayed and printing continues when you load the correct paper in the paper tray and press ONLINE. When this option is deselected, the printer uses the paper loaded in the selected tray regardless of the document size.
COLOUR PRINTING (C310 AND C510 ONLY) The printer drivers supplied with your machine provide several controls for changing the colour output. For general use the automatic settings will suffice, providing reasonable default settings that will produce good results for most documents. Many applications have their own colour settings, and these may override the settings in the printer driver.
How your software application displays colour Some graphics applications such as Corel Draw or Adobe Photoshop may display colour differently from “Office” applications such as Microsoft Word. Please see your application’s on-line help or user manual for more information. Paper type The type of paper used can also significantly affect the printed colour. For example, a printout on recycled paper can look duller than one on specially formulated glossy paper.
ACCESSING THE COLOUR MATCHING OPTIONS The colour matching options in the printer driver can be used to help match your printed colours to the ones displayed on your monitor or from some other source, such as a digital camera. To open colour matching options from the Windows Control Panel: 1. Open the Printers window (called “Printers and Faxes” in Windows XP). 2. Right-click the printer name and choose Properties. 3. Click the Printing Preferences button (1).
USING THE COLOUR SWATCH FEATURE To use the Colour Swatch feature, you must install the Colour Swatch Utility. This is supplied on the DVD-ROM that you received with your printer. The Colour Swatch function prints charts which contain a range of sample colours. Note that this is not the full range of colours that the printer can produce. Listed on each sample colour are the corresponding RGB (Red, Green, Blue) values.
MENU FUNCTIONS This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window. OPERATOR PANEL 2 2 3 6 3 6 7 7 3 3 4 4 8 8 1 5 1 C310/C330 1. READY LED 9 5 C510/C530 ON: Ready to receive data. 2. DISPLAY Displays the printer status and any error messages. 4. ON LINE Button Switches between ONLINE and OFFLINE. BLINK 1 (0.8 sec interval): Processing data. BLINK 2 (0.5 sec lit/ 4.5 sec off): Sleep state. OFF: Offline. 3.
2 2 3 6 3 6 7 7 3 3 4 4 8 8 1 5 1 C310/C330 7. OK Button 9 5 C510/C530 In the ONLINE or OFFLINE mode: enters the Menu mode. 8. CANCEL Button In the Menu mode: determines the setting selected. Deletes the data being printed or received when pressed for two seconds or longer. Deletes the data when pressed for two seconds or longer with WRONG PAPER SIZE, RUN OUT OF PAPER, TRAY 1 IS OPEN, or TRAY 1 IS NOT FOUND is displayed. Exits the menu and goes ONLINE when pressed in the Menu mode.
HOW TO CHANGE THE SETTINGS - USER It should be noted that many of these settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus. Where applicable, factory default settings are shown in bold type in the following tables. In the normal operating condition, known as “standby,” the printer’s LCD window will show “ONLINE.
8. Press the up or down MENU button until the “item” you want to change is displayed. 9. Press the OK button. 10. Using the up or down MENU button, identify the parameter as required. 11. Press the OK button to enter an asterisk (*) on the right side of the setting selected. 12. Press the ON LINE button to switch to online. The machine will automatically reboot.
ITEM ACTION EXPLANATION STORED JOB NOT FOUND PRINT DELETE Used to print out a stored job in the SD card. “NOT FOUND” will be displayed where a file is unavailable. One of the following messages will appear if a printable file is available. STORED JOB PRINT DELETE If PRINT is selected, COLLATING AMOUNT is displayed and the number of pages to print can be specified. Press the OK button. All specified pages will be printed. If DELETE is selected, the following message will appear.
SHUTDOWN MENU This item should always be selected before switching the printer off, to ensure that no data is lost. ITEM SETTINGS SHUTDOWN START EXECUTE EXPLANATION Performs controlled shutdown of the printer. Only power the printer off when the display indicates that shutdown is complete. PRINT MENU This menu provides adjustment of various print job related functions. ITEM SETTINGS EXPLANATION COPIES 1-999 Enter the number of copies of a document to be printed from 1 to 999.
ITEM TONER SAVE MODE SETTINGS EXPLANATION ON This function works effectively only if the data input is color RGB data. This setting is valid in PS and PCL, but does not take effect in the following cases. OFF (1) PS: If Color Matching is set OFF. (2) PS: If any setting other than ASIC Color Matching is set. (3) PS: CMYK data when Ink Simulation Mode is used (valid in any other cases except Case (1) and Case (2) above as long as data is RGB). (4) PCL binary data (Color/Monochrome).
MEDIA MENU This menu provides adjustment to suit a wide range of print media. ITEM SETTINGS EXPLANATION TRAY1 PAPERSIZE A4 /A5/ A6/B5/ LEGAL14/LEGAL13.5/ LEGAL13/LETTER/ EXECUTIVE CUSTOM Selects the size of paper loaded in Tray 1 (upper tray if both trays installed). For CUSTOM setting see XDIMENSION and Y-DIMENSION in “Print menu” on page 43.
ITEM SETTINGS EXPLANATION MPT PAPERSIZE A4 A5 A6 B5 LEGAL14 LEGAL13.5 LEGAL13 LETTER EXECUTIVE CUSTOM COM-9 ENVELOPE COM-10 ENVELOPE MONARCH ENV DL ENVELOPE C5 ENVELOPE INDEX CARD Selects the size of paper to be fed from the multi purpose tray. For CUSTOM setting see X-DIMENSION and Y-DIMENSION in “Print menu” on page 43.
COLOR MENU The printer automatically adjusts colour balance and density at appropriate intervals, optimising the printed output for bright white paper viewed in natural daylight conditions. The items on this menu provide a means of changing the default settings for special or particularly difficult print jobs.
ITEM SETTINGS EXPLANATION CMYK CONVERSION ON Setting to “OFF” will simplify the conversion process of CMYK data, which will reduce the processing time. OFF This setting is ignored when Ink Simulation function is used. Note: This function only applies to PS models SYS CONFIG MENU This menu adjusts general printer settings to suit the way you prefer to work.
ITEMS SETTINGS EXPLANATION JAM RECOVERY ON OFF Specifies whether the printer should perform jam recovery after a paper jam has occurred. If ON, the printer will attempt to re-print any pages lost due to a paper jam once the jam has been cleared. ERROR REPORT ON OFF If ON, the printer will print error details when a PostScript Emulation error occurs. Note: Applies tp PS & PCL XL only. PCL EMULATION This menu controls settings effective when the printer is operating in PCL emulation mode.
ITEMS SETTINGS EXPLANATION PEN WIDTH ADJUST ON/OFF When minimum width is specified in PCL, sometimes a 1-dot line, looks broken. With PEN WIDTH Adjust set to ON, when the minimum width is specified, the line width will be emphasized so as to look wider than a 1-dot line. With PEN WIDTH Adjust set to OFF, the line will appear as before. TRAY ID# MP TRAY 1 ~ 4 ~ 59 Sets the # to specify the MP tray for the paper feed destination command (ESC&l#H) in PCL5e emulation.
ITEM SETTINGS EXPLANATION FIT TO LETTER DISABLE ENABLE Sets the printing mode that can fit print data, equivalent to 11 inches (66 lines), in the LETTER-size printable area. TEXT HEIGHT SAME DIFF Sets the height of a character. SAME: Regardless of CPI, same height DIFF: As CPI, character heights vary. FX EMULATION This menu controls settings effective when the printer is operating in FX emulation mode.
USB MENU This menu controls the operation of the printer’s USB data interface. ITEM SETTINGS EXPLANATION SOFT RESET ENABLE / DISABLE Enables or disables the SOFT RESET command. SPEED 12Mbps / 480Mbps Selects the interface speed. OFFLINE RECEIVE ENABLE / DISABLE Enables or disables this function. When set to Enable, the interface retains a receive possible state even when switching to Offline. Interface sends the BUSY signal only when the receive buffer is full or a service call occurs.
ITEM SETTINGS EXPLANATION FRAME TYPE AUTO / 802.2 / 802.3 / ETHERNET II / SNAP Applies to C330 and C530 only. Selects the Ethernet MAC layer frame type. Display Condition: Netware should be enabled. IP ADDRESS SET AUTO / MANUAL Specifies whether IP address allocation is automatic (DHCP) or manually assigned. IPV4 ADDRESS xxx.xxx.xxx.xxx Current assigned IP address. To change, press OK and use Menu buttons to increment 1st octet, then press OK again to move on to next octet.
MEMORY MENU Not displayed as default. This menu is displayed only when set to ENABLE in OP MENU of Administrator menu. This menu sets the conditions of memory allocated to the buffer and resource. ITEM SETTINGS EXPLANATION RECEIVE BUF SIZE AUTO Sets the size of the receive buffer. 0.5MB 1MB 2MB 4MB 8MB 16MB 32MB RESOURCE SAVE AUTO Sets the size of the resource saving area. OFF 0.
SYS ADJUST MENU Not displayed as default. This menu is displayed only when set to ENABLE in OP MENU of Administrator menu. ITEM SETTINGS EXPLANATION X ADJUST +2.00MILLIMETER Adjusts the position of a whole print image in the direction perpendicular to the direction the paper runs, that is horizontally, in 0.25 mm increments. ~ 0.00MILLIMETER ~ -2.00MILLIMETER Y ADJUST +2.00MILLIMETER ~ 0.00MILLIMETER ~ -2.00MILLIMETER DUPLEX X ADJUST +2.00MILLIMETER ~ 0.00MILLIMETER ~ -2.
ITEM SETTINGS EXPLANATION RESTORE MENU EXECUTE Changes to the menu setting saved. When you press the OK button, the following confirmation message is displayed. ARE YOU SURE? YES/NO If NO is selected, the previous menu display resumes. If YES is selected, changes made to the menu setting are saved and you exit from the menu. Notes: This cannot be executed when data is printing.
ADMINISTRATOR MENU This menu should only be changed by the System Administrators. In order to gain access to this menu, follow the instructions in “How to change the settings - administrator” on page 40. This menu is in ENGLISH only. ITEM SETTINGS EXPLANATION ENTER PASSWORD xxxxxxxxxxxx Enter a password to gain entry to the Admin menu.
ITEM OP MENU FX EMULATION (cont.) SETTINGS EXPLANATION ENABLE Set up ENABLE/DISABLE condition for FX EMULATION category. DISABLE If DISABLE is selected, FX EMULATION category of USERS MENU will not appear. USB MENU ENABLE DISABLE Set up ENABLE/DISABLE condition for USB MENU category. If DISABLE is selected, USB MENU category of USERS MENU will not appear. NETWORK MENU ENABLE DISABLE Set up ENABLE/DISABLE condition for NETWORK MENU category.
ITEM SECURITY MENU JOB LIMITATION MAKE SECURE SD-M SETTINGS EXPLANATION OFF Job limitation mode control. ENCRYPTED JOB Jobs other than specified ones are rejected. EXECUTE SD Card encoding function is made effective. Formation of the cipher key and encoding function (security mode) information is turned on. At the same time, it initializes the SD card. After execution, the following confirmation messages will appear.
ITEM SECURITY MENU (cont.) RESET CIPHER KEY SETTINGS EXPLANATION EXECUTE Resets a cipher key to be used on an encrypted SD card. When this processing is done, all data stored on the SD card cannot be restored. After execution, the following confirmation messages will appear. Are You Sure? Yes No If No is selected, the display will return to the previous menu. If Yes is selected, the printer will be automatically rebooted and the resetting of the cipher key will be executed.
ITEM FILE SYS MAINTE2 CHK FILE SYS SETTINGS EXPLANATION EXECUTE Executing this function will resolve any mismatch between the actual and the displayed free space of the file system and recover the management data (FAT information). Note 1: It takes several seconds to complete this function. Note 2: This item is displayed only if the SD card (option) is installed. CHK ALL SECTORS EXECUTE Performs recovery of defective SD Card sector information and a file system mismatch mentioned above.
ITEM LANGUAGE MENU LANG INITIALIZE SETTINGS EXPLANATION EXECUTE Initialise the message file loaded in FLASH MEMORY. If NO is selected, the machine will go back to the source menu. The procedure for clearing the disk will start immediately after the menu and machine reboot. PS MENU L1 TRAY TYPE1 Switches between Postscript types TYPE2 SIDM MENU CHANGE PASSWORD SIDM MANUAL ID# 0~2~9 Set up Pn specified in MANUAL by MANUAL-1 ID No.FX/PPR Emu in CSFcontrol command fi(ESC EM Pn).
PRINT STATISTICS This menu should only be changed by the System Administrators. In order to gain access to this menu, follow the instructions in “How to change the settings - administrator” on page 40, but hold down the Menu button instead of the OK button. In this case, the default password is 0000. This menu is in ENGLISH only. ITEM SETTING EXPLANATION ENTER PASSWORD nnnn Enters a password to enter Print Statistics menu. The default password is “0000.
MAINTENANCE REPLACING CONSUMABLE ITEMS Only use genuine original consumables to ensure the best quality and performance from your hardware. Non original products may adversely affect your printer's performance and invalidate your warranty. TONER CARTRIDGE REPLACEMENT NOTE When the LCD display indicates TONER LOW, or if print appears faded, first open the top cover and try tapping the cartridge a few times to evenly distribute the toner powder.
2. Note the positions of the four cartridges. It is essential that they go back in the same order. 1 2 3 4 (a) 1. Yellow cartridge 2. Magenta cartridge 3. Cyan cartridge 4. Black cartridge Slide the coloured release collar on the cartridge to be replaced fully towards the right hand side of the printer. b a (b) Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the printer. 3.
5. Remove the new cartridge from its box but leave its wrapping material in place for the moment. 6. Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. 7. Remove the wrapping material. 8. Holding the cartridge by its top centre, lower it into the printer over the image drum unit from which the old cartridge was removed. 9.
11. Gently wipe the LED head surface with a clean, lint free cloth. 12. Finally, close the top cover and press down firmly at both sides so that the cover latches closed. IMAGE DRUM REPLACEMENT CAUTION! Static sensitive devices, handle with care. The machine contains one image drum unit. 1. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labelled. Do not touch. 2.
3. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the ID unit is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light.
11. Pressing gently down on the cartridge to ensure that it is firmly seated, slide the coloured collar fully towards the left hand side of the printer. This will lock the cartridge into place and release toner into the image drum unit. 2 1 12. Repeat steps 9 and 11 for the remaining three cartridges. 13. Holding the complete assembly by its handles, lower it into place in the machine, locating the pegs at the sides into their slots in the sides of the printer cavity. 14.
REPLACING THE TRANSFER BELT UNIT The belt unit is located under the image drum assembly. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover. 1. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labelled. Do not touch. 2. Holding it by its handles, lift the image drum assembly, complete with toner cartridges, up and out of the printer. 3.
4. Pull the locking levers at each side of the transfer belt up and towards the front of the machine. a b a 5. Using the locking levers (a), lift the belt (b) upwards and withdraw from the machine. 6. Lower the new belt unit into place, with the drive gear towards the rear of the printer. Locate the drive gear into the gear inside the printer by the rear right corner of the unit, and lower the belt unit flat inside the printer. 7. Push the locking levers towards the rear of the machine.
FUSER REPLACEMENT The fuser is located inside the printer just behind the toner cartridges. WARNING! If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch. A warning label clearly indicates the area. If in doubt, switch the printer off and wait at least 10 minutes for the fuser to cool before opening the printer cover. 1.
8. Push the two retaining levers (b) towards the rear of the printer to lock the fuser in place. b b 9. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
CLEANING CAUTION! Use a clean, moist, lint-free cloth for cleaning. Do not use benzine, thinners or alcohol as a cleaning agent. ...THE UNIT CASING 1. Switch the printer off. 2. Wipe the unit surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the unit surface. 4. Switch the printer on. ...THE LED HEAD Clean the LED heads when printing does not come out clearly, has white lines or when text is blurred.
INSTALLING UPGRADES This section explains how to install optional equipment into your printer. This includes: > additional RAM memory (C330 and C530 only) > SD card (C530 only) > additional paper tray MEMORY UPGRADE (C330 AND C530 ONLY) The basic printer models comes equipped with the following main memory: > C330: 128MB > C530: 256MB This can be upgraded with an additional memory board of 256MB or 512MB, giving a maximum total memory capacity of: > C330: 640MB > C530: 768MB 1.
4. Carefully remove the new memory board from its wrapping. Try to handle the board only by its short edges, avoiding contact with any metal parts as far as possible. In particular, avoid touching the edge connector. 5. Notice that the memory board has a small cutout in the edge connector, which is closer to one end than the other. 6. Identify the RAM expansion slot in the printer. 7.
11. Replace the access cover and latch it closed. b a 12. Reconnect the AC power cable and switch the printer on. 13. When the printer is ready, print a menu map as follows: 14. (a) Press the OK button. (b) Press the Menu down button then the OK button to select the INFORMATION MENU. (c) Press the OK button to select PRINT MENU MAP. (d) Press the OK button once more to execute. (e) When the Configuration map is printed, press ON LINE to exit the menu system.
SD CARD (C530 ONLY) The optional SD card enables collating of printed pages and can be used to store overlays and macros, fonts, and secure or proof documents waiting to be printed. 1. Switch the printer off and disconnect the AC power cable. 2. Remove the outer access cover and place it safely to one side. a b 3. Turn locking screw (a) anti-clockwise and remove the inner access cover (b). Place it safely to one side. b 4. a Notice that the SD card has one chamfered corner.
5. Gently push the SD card into the slot as shown. 6. Replace the inner access cover (b) and turn locking screw (a) clockwise to secure it shut. b 7. a Replace the access cover and latch it closed. b a 8. Reconnect the AC power cable and switch the printer on. 9. When the printer is ready, print a menu map as follows: 10. (a) Press the OK button. (b) Press the Menu down button then the OK button to select the INFORMATION MENU. (c) Press the OK button to select PRINT MENU MAP.
ADDITIONAL PAPER TRAY 1. Switch the printer off and disconnect the AC power cable. 2. Place additional paper tray on desired location. 3. Observing safety rules for lifting and, using locating guides, place printer on top of the additional paper tray. 4. Fit retaining clips as shown. 5. Re-connect the AC power cable and switch the printer ON. All that remains is to adjust the printer driver to make full use of the new features (“Setting the driver device options” on page 81).
SETTING THE DRIVER DEVICE OPTIONS Once your new upgrade has been installed, you may need to update the printer driver so that the additional features are available to your applications. Accessories such as additional paper trays will only be usable if the printer driver on your computer knows they are there. In some cases the hardware configuration of your machine is automatically detected when the driver is installed.
Panther (Mac OS X 10.3) 1. Open the Mac OS X Print & Fax Preferences. 2. Click Printing. 3. Click Set Up Printers…. 4. Ensure your machine is selected and click Show Info…. 5. Click the menu and choose Installable Options…. 6. Select all hardware options appropriate to your machine and click Apply Changes….
TROUBLESHOOTING Provided that you follow the recommendations in this guide on the use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply. Jams can occur due to paper misfeeding from a paper tray or at any point on the paper path through the printer.
PAPER SENSOR ERROR CODES 382 381 380, 400 370 390 391 392 371 372 CODE # LOCATION CODE # LOCATION 370 Duplex 390 MP Tray 371 Duplex 391 Paper Tray 372 Duplex 392 2nd Paper traya 380 Paper feed 400 Paper size 381 Paper path 409 Face up stacker (sensor not shown) 382 Paper exit a. If fitted.
CLEARING PAPER JAMS 1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later. 2. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labelled. Do not touch. 3.
5. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. d c b a e CAUTION! Do not use any sharp or abrasive objects to separate sheets from the belt. This may damage the belt surface. (a) To remove a sheet with its leading edge at the front of the belt (a), lift the plastic guard (e) at the front of the printer, then carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet.
through the drum cavity area. Then allow the pressure release lever to rise again. d NOTE If the sheet is well advanced into the fuser (only a short length is still visible), do not attempt to pull it back. (d) To remove a sheet in the fuser, move the two retaining levers (e) towards the front of the machine to release the fuser. Withdraw the fuser unit using the handle (f). f e e (e) Press release lever (g) and pull the trapped paper from the fuser.
6. If you were duplex printing when the jam occurred, check the duplex paper path: (a) Pull the locking levers at each side of the transfer belt up and towards the front of the machine. a b 7. a (b) Using the locking levers (a), lift the belt (b) upwards and withdraw from the machine. (c) Look into the printer to check whether any sheets of paper are visible on any part of the paper path. Pull out any sheets found in this area.
8. Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting while you check the remaining areas for jammed sheets. 9. Open the rear exit tray (h) and check for a sheet of paper in the rear path area (i). i h > Pull out any sheets found in this area. > If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser.
DEALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical white lines can be seen on the printed page. The LED head is dirty. Wipe the LED head with a soft, lint-free cloth. The toner is low. Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge. Foreign materials may be present in the image drum. Replace the image drum cartridge.
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Horizontal Lines and spots appear periodically. When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty. Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged. When the interval is about 30mm (1.2in), there may be foreign particles in the image drum cartridge. Open/close the top cover, and print again. When the interval is about 86mm (3.4in), the fuser unit is damaged. Replace the fuser unit.
SPECIFICATIONS C310 C330 C510 C530 - N34301B N34302B N34303B N34304B ITEM SPECIFICATION C310 Dimensions C330 C510 C530 410 x 504 x 242mm (W x D x H) Weight 21Kg approx. Power supply 220 to 240VAC @ 50/60 Hz ± 2% Power consumption Sleep: Power saving: Stand-by: Operating (Average): - - < 2.5 W < 1.5 W < 9.5 W < 14 W < 9.5 W < 14 W 80 W 90 W 80 W 90 W 480 W Operating (Max.
INDEX B N Belt how to replace .................. 70 life remaining.................... 56 Network addresses setting .............................. 53 Network protocols enabling or disabling ........ 52 C Cleaning the LED head .......... 74 Colour adjusting ........................... 47 D Duplex paper size and weight limits .............................. 15 E Envelopes loading .............................. 19 F Fuser how to replace .................. 72 life remaining....................
OKI CONTACT DETAILS Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough, SL1 4LE Tel:44 (0) 1753 819819 Fax:44 (0) 1753 819899 http://www.oki.co.uk Oki Systems Ireland Limited The Square Industrial Complex Tallaght, Dublin 24, Ireland Tel:+353 1 4049590 Fax:+353 1 4049591 http://www.oki.ie OKI Systems - Northern Ireland 40 Sydenham Park Belfast, BT4 1PW Tel:+44 (0)28 90 20 1110 http://www.oki.ie Technical Support for all Ireland: Tel:+353 1 4049570 Fax:+353 1 4049555 E-mail: tech.
Oki Europe Limited Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.
